Had a gopher. No longer have a gopher. I'd say that would be a success. The staff were nice and on…read moretime.

Owner tried to hustle me for $6000 of repairs he said my attic needed when I called a different…read morecontractor it was just $350 for a single sheet of missing insulation over a single room. This is after paying that much already for attic remediation, which after seeing the work was not worth the extreme expense, nor hassle the company will put you through. Nearly every time I called for service that was botched. Either they came on the wrong days, or came to do the wrong service. Would then say they would need to charge me to come out on the correct days or do the correct service, but would then "make exceptions" after I would complain to the owner that it's their mistake, not mine. When I would point out they are trying to charge customers for their own errors everyone would say it's just company policy. Buy they'd make a big deal about making an exception for this one time, like I should be grateful. Gopher service was also a nightmare. After not taking care of the gopher over multiple visits they stopped coming. When I called to ask why they stopped coming, and pointed out that they said they guaranteed the work, they said oh then it must be different gophers in the same spots and same behavior somehow, which conveniently isn't covered. Was told I had to pay for a second gopher service for them to finish the job. After wearing me down with argument after argument I just caved and paid for the second service to get the gopher removed out of exhaustion and desperation. Stupid of me, I know. For the quarterly service they do not top up the bait stations every time, and the spider spray does not work. Went to go cancel and surprise, you guessed it, they want to charge a cancellation fee that's more than the quarterly service itself. Everyone at the company will point the finger at someone else for the constant mistakes and failures, and they are hidden fees and charges everywhere, it's so exhausting I just got tired of dealing with them, which honestly I think is part of their playbook. The tipping point for me leaving this review was the attic repair estimate. After seeing how they quoted me $6,000 for a $350 repair that was the nail in the coffin that they were absolutely taking advantage of us the whole time. I would never recommend.

Good friendly service. Very professional. Prices were reasonable. Gave us exactly what we needed.read more

Dan is always first-class. He's a true professional and he is dedicated to helping the customer. I…read moreappreciate his positive attitude and his willingness to offer guidance and help for the customer.

Did some research and looked at several reviews before settling on Pest Shield for my termite…read moreproblem. Sean, the owner/operator, responded with phone calls and text messages maintaining great communication throughout the entire process. We set up an initial inspection that included education on termites and how to eradicate them. Sean even did an attic inspection and exterior perimeter measurement, which other companies wouldn't do without an upfront inspection fee. Sean will give you his honest opinion based on what he discovers during the inspection and is not pushy nor does he hide any costs, which were the best based on my research. It's hard to find a good business with that type of integrity. I would highly recommend Pest Shield to neighbors and friends if they are ever in need of a pest service.

Thank you for the great service!!! Bug free!! Spider free!!! Sean always makes sure that we are…read morehappy!!!

I have been using Primate Pest for about a year now and I am very satisfied with how they treat…read moreclients. The owners are friendly whenever I call with a pest issue. Very reasonable pricing would recommend in the constant fight against bugs in the Santa Clarita Valley.

Fantastic service. I found Primate Pest through a neighbor referral. Matt was quick to respond for…read morea quote and the pricing is extremely competitive. His crew is attentive, cordial, and even wore boot covers inside. I would absolutely recommend them to anyone in the need of pest control.

Eric was amazing and did a wonderful job. I'm so grateful I found him. He came on time and gave us…read morean amazing price!!

We called Eric on a Sunday evening and he answered! We showed him a video of what we saw and he…read morescheduled us and told us the cost. The bees made a hive by entering 3 vents holes on the side of the house under the eaves into the attic. He explained he would have to remove the roof tile and make a hole to remove the hive. Once he removed the hive, the bees swarmed out. We did not realize how big of a problem this could have turned out, seeing how many came out. He put insulation and mesh inside the vent to prevent future bees, repaired the roof and left it better than when he arrived. He explained everything, provided insight on bee behavior and gave us fresh honey. I feel better knowing they will be relocated to Lake Hughes and not exterminated.

I called them months ago, price was not cheap, neither the most expensive! I read all reviews on…read moreYelp and decided to go with Rodent Masters. It was a fight, non stop fallow ups, and repairs!. We had to get involved a plumber, for our luck, a drain pipe was cracked. Pipe came from sewer and somehow ended up between the walls. Which it was one of the main access!. All repaired now! We have our house back and free of intruders!. I hope i dont have to call them back, but I have a guaranteed in case in need them in the future!. Thank you guys

I used Rodent Masters and couldn't be happier. From the start, communication was clear . Max walked…read moreme through the proposal and estimate with photos so I knew exactly what to expect. The crew showed up on time, was respectful of my home, and took care of the property with full remediation. After a few follow-ups, they honored their guarantee and I got my house back healthy. Fair pricing and zero hassle. Will call them again if needed.

Clint was friendly, arrived ,promptly, worked efficiently and provided thorough service!read more

$1400 in rodent damage and rising!!! And all they want to do is sell us more expensive bait traps,…read morewhen the ones already on the property did nothing to help. There was no apology, but loads of excuses, mainly putting blame on the California EPA. What I don't understand is if the EPA is making it impossible for your company to do what it's tasked with doing then why be in business at all? A lot of companies would have tried to keep a customer by--well first of all being nice and even a tiny bit contrite god forbid--but maybe even throwing some bones, like offering some free service, or maybe not charge for the extra traps which didn't work anyways. It wouldn't come close to what we had to play for the damage but it would have been a sign of goodwill that would have been much appreciated. In fact this is a very, very common practice in business customer service, the idea being that nothing is more important than developing life-long customers, who, even if they are upset, would at the very least not give your company any bad press. But I just need people to know that if they hire this company you may still have significant and costly damage. In fact in the many years before we first hired a pest control company we never had any issues like this. So again I ask myself, what is the point in paying a company to control rodents when the exact thing that did not happen in this case was to control rodents?! And you'll likely have terrible customer service to boot. In all fairness I have to add that the guys who regularly come to our property are really nice and respectful gentlemen, and my wife always feels secure having them on the property. Clearly this is not coming from the top down as the person who treated us so terribly is in fact the owners son.

This company was by far the best we saw in the Santa Clarita are. Steve, the initial inspector, was…read morekind and upfront about all the problems we had (many many years of rodent infestation, and asbestos ducts in the attic). They had to call in a third party to get rid of the asbestos, but we paid everything and handled everything through Green Rodent. Martin and his team came​ out for two days of cleaning, hole patching, trap setting of the attic, garage and exterior house. Martin and his team did an amazing job in a timely manner. They were able to address our concerns in real time and went above and beyond to make sure our house was safe from further rat infestations. Overall everyone at this company was great to work with when we had questions (and we had plenty). Our attic is about 700 sq ft, and the house is about 1400 sq ft. The cost was about $10,700 which included asbestos clean out, attic clean out, rat containment, decontamination, rodent proofing of the attic and exterior, furnace closet clean out and proofing (bc the rats got into it), garage cleaning/decontamiation/proofing, reinstalling insulation and ducts, 2 year warranty AND a custom outside door that goes from the garage to the side of the house (not main garage door if that makes sense). It might seem pricey but in comparison to a different company in our area who quoted around the same price but didnt actually go into the attic to see what was up (aka didnt see the extent of damage/didnt know asbestos was there/ didnt know we would need the new ducts so didnt quote for that) and didnt have the additional custom door, picking Green Rodent was a no brainer. They gave us peace of mind for a good price and good work. ​

We would 100 % use Green Rodent again. Steve who did our initial inspection, was way more thorough…read morethan the other companies we had look at our attic. He gave us a complete rundown of all problems he found, including pictures for us to see the problem's . Martin was our head install person, he and his team were really great! He made sure everything was covered and safe and everything was clean when the job was done. He answered any questions I had during the process and made the whole process easy. I would definitely recommend Green Rodents Restoration all day long and specifically Martin and his crew.

I had rats in my crawlspace. I could hear them running around above my ceiling. Excel Pest was…read morereally great at trapping them and finding all the possible entry points and sealing them up. They followed up several times over the next month making sure they were indeed GONE. My technician, Stalin, was great. He even called me during the week to check in and ask if I had heard any activity between visits. He was very easy to get a hold of whenever I wanted to contact him. I will recommend them to others.

We had a serious rat infestation in our storage shed. They cleaned, sanitized and closed up any…read morerodent access into the shed as well as posting traps for rodent control. They worked quickly and even included some termite control. It was a great crew that did a wonderful job!

Marcus arrived on time and ready to work. He was very professional and spent time to address every…read moredetail. I have used a handful of different services for pest control and this one offers the best quality and value by far. I highly recommend them.

I have gladly used HomeShield for a few years now. They've helped with ongoing pest issues at an…read moreolder family member's house and have always been quick to respond with great follow up communication. Rodney our recent technician went above and beyond to communicate on one of our properties, letting me know about standing water that could cause mosquito issues down the line. I appreciate the proactive recommendations to avoid additional visits/treatments in the future. I'll continue to recommend to others.