Clint was friendly, arrived ,promptly, worked efficiently and provided thorough service!

$1400 in rodent damage and rising!!! And all they want to do is sell us more expensive bait traps, when the ones already on the property did nothing to help. There was no apology, but loads of excuses, mainly putting blame on the California EPA. What I don't understand is if the EPA is making it impossible for your company to do what it's tasked with doing then why be in business at all? A lot of companies would have tried to keep a customer by--well first of all being nice and even a tiny bit contrite god forbid--but maybe even throwing some bones, like offering some free service, or maybe not charge for the extra traps which didn't work anyways. It wouldn't come close to what we had to play for the damage but it would have been a sign of goodwill that would have been much appreciated. In fact this is a very, very common practice in business customer service, the idea being that nothing is more important than developing life-long customers, who, even if they are upset, would at the very least not give your company any bad press. But I just need people to know that if they hire this company you may still have significant and costly damage. In fact in the many years before we first hired a pest control company we never had any issues like this. So again I ask myself, what is the point in paying a company to control rodents when the exact thing that did not happen in this case was to control rodents?! And you'll likely have terrible customer service to boot. In all fairness I have to add that the guys who regularly come to our property are really nice and respectful gentlemen, and my wife always feels secure having them on the property. Clearly this is not coming from the top down as the person who treated us so terribly is in fact the owners son. read more

Great service provided by all of their diligent workers! They pay close attention to detail and always notify me when they spray for bugs outside my area if they notice anything else. Thankfully I have had a lot less mosquitos and bugs in my backyard this summer. The spray they use is clean and won't harm animals or people! Thanks for making my summer better. They handle all pest problems, big or small! Worth the cost that they charge for the service provided. We love Unipest. We've had their service for years. Very thorough service. Fair pricing. Friendly office staff. Knowledgeable techs. I love that I don't have to worry about ants or spider web cleaning! read more

Unipest - Spraying the yard for bugs - Pest Control Near Me - Newhall, California

This company so much it was the best pest service ever. I definitely recommend. I have no more pests or ants or anything in my house. I love this company so much I would do it again if I had to it also has great value not too expensive. read more

Unipest - Bike - Pest Control Near Me - Newhall, California

I am writing to you today to highly commend the actions of one of your employees whom I witnessed demonstrating outstanding integrity and community spirit. A motorist had accidentally dropped a significant amount of work materials, specifically bricks, from their truck into the middle of the street, causing a dangerous traffic obstruction. While numerous other vehicles simply drove past the scene, your driver immediately pulled over to help the stranded individual clear the debris. The driver was a true "man of integrity," taking time out of his workday to help a complete stranger and ensure the safety of other drivers. May the Lord continue to bless you and your family. I will be recommending your company. read more

Great service, awesome workers. AJ is amazing. Always happy to have him service our property. Owner is also very nice guy. Always happy to promptly tackle all my pest problems. read more

I've been using Unipest for almost 7 years now between two properties. As we all know, it's hot in the summer months. So sometimes pests can come quick. We noticed ants upstairs, and all it took was one call to Unipest and they had someone at my house the same day to address the problem. Their folks are friendly and on the ball. Great company! read more

Everyone that has come to spray our place have been so polite and efficient. I highly recommend Unipest

Unipest is fantastic! They have been the one and only pest control company that we've during the entire 12 years that we've lived here in Castaic. They come bi-monthly to spray around the outside of the home, and the few times we've had to call them between visits when the critters are getting especially active, Craig, Cardon and the rest of the team have always been super responsive, super informative and have taken great care of us! Any problem that we've had - ants, beetles, rats, etc. - have been dealt with quickly, efficiently and with a smile. We've heard horror stories from some of our neighbors about some of the pest control companies they've used and have always felt blessed that we found Unipest early on. Highly recommended! read more

I had a complicated Bee situation and Cardon the bee master came out and was terrific and knowledgeable and quick to respond! Friendly personality and I recommend him without reservation! read more

Unipest - A large beehive in the wooden wall - Pest Control Near Me - Newhall, California

The customer service we got from Unipest was unmatched. We had our Bee issue resolved very quickly. The service provider was very knowledgable and was kind enough to share his insight on ways we could help prevent problem areas from arising. When you find a company that provides great customer service, it gives you a peace of mind. These will be our go to call from here on out unquestionably. read more

Everyone is SUPER friendly and the stuff they use for bugs actually works and I don't have to leave the house for a couple hours or worry about my dog. They are very responsive and if you need anything and they always go above and beyond. Definitely recommend Unipest. read more

I just moved into a home and was noticing a lot of critters. I called unipest at 7pm expecting to leave a message.. Brittney answered and got me all set up in less than 5 min. tech came next day. he was kind and wanted to make sure any questions were answered. I love good old fashioned customer service! read more

UniPest continues to earn my loyalty by going above and beyond other pest control companies. Cardon came out within a couple of hours of my call for service and immediately identified the source of a sudden ant invasion in my kitchen. While treating my entire yard, he quickly found the nest and provided a fascinating explanation of the different types of ants and the specifics of the type in my home. Although the problem was resolved exactly as explained, he reassured me that the service was guaranteed. Thank you, UniPest... You ARE the BEST. read more

It is very hard for me to write this review as a loyal customer of Unipest. I have been with them for a very long time and through two homes. We always been super happy about their services. Their people come on time, they do a good job, etc... During the Pandemic, while we al were busy, apparently my credit-card on-file expired. They had called and left me a VM that I never checked. Six months later i noticed that they have not been coming, I called to inquire and their son did a wonderful job in explaining to me what had happened. I provided a new CC, they charged the balance. This was on Wednesday and he said they would be out on Friday to resume service. Apparently they couldn't come on a Friday, they called as usual and left me a voicemail that they are coming on a Monday. Sadly, I didn't see this VM as I am dealing with a health situation and had a specialist appointment that day. I noticed the technician pulling up when I was leaving, I profusely apologized and told him I've been waiting for the appointment for months. Here is the problem: On that day, I called the office and the "mother" picks up. She seemed incredibly rude, very impatient and reprimanded me continually for missing the appointment. I was VERY apologetic, and eventually became frustrated. It seemed like she was on power trip. I told her I've been their customer for 5+ years and have never missed an appointment. She said this was my second one in 5 years and couldn't provide me which first one I had missed. I literally begged her to get over it and to please reschedule me, she refused to do it - and said she would have her son call me and never received a call again. Since then, I have moved on to another company in the area. My message to UNIPEST : I am shocked, after being a loyal customer for 5+ years, always paid on time, always treated your team with respect, never called you between services, never complain when you service declined and you started not spraying the back yard or leaving spider webs around the property - to not have empathy or loyalty back to your customers is shocking. I wish you the best in your future, but you have lost a very loyal customer. This past year you have become highly disorganized, you have a new system, word out you sold the company - and there are multiple reviews that show similar pattern. Thank you for the years of service, respectfully - I would not recommend them based on whom they've become. I hope these are growing pains and they will get back to whom they were and listen to their clients feedback. read more

We found the Unipest team to be professional, friendly, very knowledgeable and thorough in helping us get rid of our termites. We highly recommend Unipest! John and Sue Stevenson Ranch read more

This company was really good when we first started using them. They found our rodent problem and sealed up our house. They were really good with communication and being on time for set appointments. However, after several months to a year later of hiring them for monthly spray service and rodent trap checkups they started being late or didn't show up on the day they said they would, and weren't refilling or checking our rodent traps. In my opinion they overcharge for the rodent traps for an upfront fee when you can get similar ones on Amazon for much cheaper and just do it yourself. After canceling the service they forgot a rat trap and I opened it up and there was a dead rat in there and it appeared to have been dead for a very long time since it was almost to the bone. Unfortunately it just didn't work out and we canceled and now spray our own yard with the same chemicals they used and have our own rodent traps which we make sure to actually check and refill. read more

Weird review, but I have no other choice to get a response. Been a happy customer for a couple of years. They said any time in between the every other month visit, just call and they will come out for free for any pest type of issue. I did that, and got a an extra charge for $90. I asked why the extra charge and I got radio silence. I asked to see our contract and have been ignored for a month, but we keep getting our monthly bill. Beware if extra charges you are not supposed to have. I suppose they don't need my business read more

I think they did a great job. We had birds nesting under our solar panels and so much bird poop on our roof. We didn't realize until we bought the house and set up our security cameras and realized there were birds up there. We called Unipest and they made it really easy. They cleaned up all the bird poop, remove the bird's nest and sanitized the roof. They also put up a bird barrier. I thought the price was reasonable. Everything worked out really well. They mentioned that birds would be going a little crazy and still come around because they still think it's their home. However, it has been 3 weeks now and there's still a lot of birds that are on my roof. Therefore, not sure if this is normal?? read more

Unipest did not provide us with any service outside of giving us a free quote. While providing us with this free quote the employee (son of owner?) decided to speak about their personal opinions and ask questions that are private, here's a few examples: 1) talked about the "Gay pride month" 2) talked about masks and how "they're bad" 3) asked how me and my partner met. 4) what was the pickup line? 5) what does your partner do for a living. 6) experimenting on children with the vaccine Like seriously, you should honestly keep those personal questions to people you actually know - this is not at all professional. Nor should it matter when you're trying to provide a service. The customer should be driving how personable they want to be, and you should keep your curiosity to yourself. Finally, you should keep your opinions of non-business related ideas to yourself as well. We value masks, science, and vaccination as a family. This goes to my personable statement above again. Provide the service to the customer, and talk business only. As a result of this, Unipest lost our business. read more

We had termites in one of the wooden posts in our front patio. Cardon from Unipest came out in a couple days of calling, and explained what he saw and the suggested treatment in a very clear, concise manner. The post needed to be replaced, and neighboring wood treated with orange oil, and the attic sprayed. He also threw in a general pest perimeter spray around the house into the deal. Amir was the guy who actually did the post replacement and treatments, and did a fantastic job. The attic was sprayed, the post treated and replaced, and then paint-matched perfectly with our existing wood. He completed all that and the general perimeter spray in five hours, on his own. Would definitely recommend Unipest and Amir for any pest eradication work. read more

I noticed a swarm of bees on the side of my house and saw them funneling into a small hole. I called Unipest and they came out the next afternoon and took care of it right away. Thankfully we caught it before the hive had really started to grow. Unipest was fast and efficient and very friendly. I will definitely use them next time for any extermination needs. Thank you so much for getting rid of the bees!! read more

Quick response, and very careful in assessing where to drill and scope for bees. They removed a beehive from within the walls in an area underneath roof tiles without disturbing the roofing at all. A little extra liquid used in the process but they will return and repaint if the issue doesn't clear on its own. They also knocked down a few dead wasps nests from under the eaves cheerfully and free of charge! read more

Unipest - Clinging to the underside of my roof. Gone now! - Pest Control Near Me - Newhall, California

Update is: No rats! Since the treatment and sealing of any possibly area they'd be able to come in...we have been RAT FREE! And that goes for the detached garage too!! No rat droppings or anything. These guys come every other month and are very courteous. My guard dog even likes them too! Great quality work and service. Highly satisfied and will continue to give them our business for many years to come. read more

NO CONTRACT REQURED! They only trap pests, not costumers! FAST RESPONSE: Just moved in to our new home in SCV and realized we did not want to have uninvited housemates creepy crawling around so I sent Unipest a yelp message. They immediately returned my call and in that SAME DAY, within the NEXT HOUR, Carden was at our door! KNOWLEDGEABLE: He sat down with us and explained that he would be doing an initial spray and a follow up spray to kill any eggs and larvae that were left over. He also explained a whole lot of other things to us and it felt like watching a discovery channel segment on pest control! FURBABY SAFE: I have a dog and he reassured us that the product is completely safe for dogs. He compared the chemicals in the spray to chemicals found in anti-flea shampoo.... It makes sense. When I put Frontline on my dog, I am essentially putting pesticides on her. THE JOB: He sprayed around our perimeter and along the baseboards in the house. I also saw him digging through the yard because of a suspected gopher hole. He placed a trap just in case. The spray was quick. We also opted for the rat traps and we were told that he would return to place the traps since he didn't have any at the time. Sure enough they returned the next weekend to set up the traps. We also requested to re-spray the inside baseboards because I'm a paranoid arachnophobe and I saw ONE spider in the house after the initial spray. They did a re-spray with no additional charge. POST SPRAY UPDATE: So far so good. I haven't seen another spider in the house since the second spray. I did see a spider in the backyard... but it was dead l. Have not seen any crickets since and I don't think I heard any last night. We still haven't gone through our 2nd spray that will get rid of eggs and larvae and will be updating my review in a few months. OVERALL: Unipest has been professional and prompt with responding to our needs. It is fairly priced and there's no contract, so no pressure to keep their services. I think that shows confidence in their work...and with my extreme aversiveness towards creepy crawlers, I'm thusfar satisfied in their work! read more

Unipest - Spraying where it matters! - Pest Control Near Me - Newhall, California

With short notice, they helped me get a termite inspection done in Valencia. Wendy was super helpful and friendly with customer service. And Cardon did the inspection. Thank you for the fast and helpful service! read more

I honestly can't say enough good things about this company. We had a pest problem that needed immediate response and Cardon was at our house within a few hours. He was not only friendly but knowledgeable. He wasn't trying to sell me on any product I didn't need and he had all of the answers to my millions of questions to reassure me that the job would be done right. Unfortunately, we ran into a problem (nothing to do with Unipest and everything to do with the weather) that caused our treatment to be longer than we expected. Again... to our rescue was Cardon, making things MUCH better in a tough situation. If you're looking for a good honest company to solve your pest problems then look no further than this one. They are WONDERFUL!! read more

They are disorganized! They didn't bill one month then double billed without telling us their mistake. Then we canceled service 8 or 9 months ago and today they left a voicemail saying they were coming to spray. What a hassle dealing with company this disorganized! We've had to call multiple times for mistakes on their end. read more

Cardon was the first to respond to my Yelp request for a quote, after hours! He was enthusiastic, friendly, and didn't talk down to me as a woman. BIG points there. After inspection, he agreed with me that fumigation was the way to go for our infestation of dry wood termites. He worked with me on pricing, (no hard sell) and was patient with us regarding scheduling. Both his office and the fumigation company stayed in touch with me throughout the process. We were thoroughly informed of what would be happening, and when. The fumigation company showed up on time, worked efficiently, and removed everything afterward. Everything went very smoothly, without pressure from Unipest, and we have options for a followup. Friendly, very reasonably-priced, and no pain. Thank you so much, Cardon! We're very happy and will be in touch for followup services. read more

Recommended by a friend. Response has been prompt and we are looking forward to their continued service.

Cardon and his team came out to do our subterranean termite remediation. They worked tirelessly under the house to ensure all of those critters are gone. His dad was also amazing and was an site to ensure the truck releasing chemicals is safe and working properly, he said someone licensed has to be there at all times. They're an amazing team and super trustworthy. No sight of termites since and it's been a couple months - no one coming through the wall anymore. We used another company to do our tenting for Drywood termites and two years later that company is now closed. Make sure to use these guys because they are licensed, professional and are still around years later :)) Now we are using them monthly to spray for bugs around the property, they de-web and spray carefully around to ensure no toys are touched. We recommend Unipest!! read more

Unipest - Call them for termite fumigation - Pest Control Near Me - Newhall, California

I noticed I was getting bite marks in my home and sent out a message to Unipest for some information. I heard back within 20 minutes and had someone doing a free inspection a couple hours later. We unfortunately found bed bugs and I scheduled Unipest to come back a few days later. To prevent bites until that date, they sprayed a chemical treatment as a temp. fix which allowed my bites to heal up. Treatment day they arrived on time and were well staffed, organized, and friendly. Overall a good experience and I would recommend Unipest to a friend. Will update review if bedbugs reappear. read more

I switched to Unipest a few months back after a salesman knocked on my door and offered me monthly service cheaper than the service I was currently using. He told me that the same chemicals were going to be used. After several months and a return visit, I have more bug problems now than I've ever had with the prior service. The staff was very friendly however I think the chemicals they use are sub par. I will be returning to my prior exterminator service. read more

I don't think I've ever been this excited to leave a review for any company before. We moved into a new house after getting a clean termite inspection report during escrow; however, we found termite droppings on the front porch about 3 weeks later. The company that performed the original inspection did come back out and I was extremely underwhelmed. They wanted to treat a tiny area near the bottom of our house, despite my concerns and observations that the termite droppings were coming from higher up. So after researching on Yelp, I called Unipest to come out for a second opinion/inspection. Cardon showed up within the hour! He was extremely knowledgeable about everything to do with termites and explained things so thoroughly that I walked away feeling that I myself might be an expert. LOL After hearing what he explained, I decided to go with the orange oil treatment. When Amir and Victor arrived for the job this morning, they were also extremely knowledgeable and informative. I was a little bit worried that once they opened things up we might have a bigger problem. But luckily they were able to find where all the termite holes were and how high up they actually went. They thoroughly inspected all areas. They took down wood pieces to further explore, treated the wood, and put it back. They caulked and even painted the exterior patches to match. They were efficient hard-working and very detail oriented. They explained everything to me along the way. In addition to the orange oil treatment, they did a Bora Care treatment in our attic, as well as treated the perimeter of my house for insects and and even took down a wasps nest all included in the cost of the termite treatment. This turned out to be so much more effective and thorough than the other company was willing to do. We feel so lucky to have had this dream team take care of us. Impressed with the inspection, the job done and looking forward to continuing yearly inspections with them. I 100% trust them and recommend them. And they are family-owned - what a bonus! read more

Unipest has been my go-to for pest control in and around my house and yard. These guys are effective because any vermin (ants, spiders, rodents...) on my property stay gone for weeks after one visit. Craig and his management staff are prompt in answering your questions and are pros as they have been in the valley for years. This week, the rodent and insect problem reared its ugly head again and within a super-efficient time frame of 24 hours, Cardon came out and gave his assessment. Their solution was once more, effective. Unipest is a class act and I am glad they are operating in SCV! read more

Firstly, wow! Excellent service, personable, awesome to work with and no sales tactics. Just down to earth, friendly and honest people. Mr. Cardon came with a team to inspect a possible bee hive, checked outside as well as in the attic, thorough and helpful with information! Definitely would recommend. Thanks Unipest family for the prompt response! read more

I've been sick for months. Spent thousand on medical bills. Finally we found a bug on our room. Learned. Thanks to those prompt FREE inspection. My roommate was living in his own ecosystem of bedbugs. Long and short is. They came in. Manned the sh$t out of the bio hazard that was my existence and remedied the issue within days. 10/10 highly recommend. Professional. Personable. Human. I always go with local business especially. But when i can go with family owned local businesses. I'll take it. You get real humans. Not a corporate robot. If you got an issue with bugs. Call them 1st. I couldn't feel safer in my home. read more

Perfect!!! Very nice and professional...Had an issue this morning and made a quick call within 2hrs Cardon showed up and sprayed my house. In the meantime he also educated me about the different types of animals and insects. We also got to chatten about life..He was very professional and very friendly. He made my kids laugh. Strongly recommend Cardon to come inspect and spray your house. Thank you so much !!! read more

Cardon came out today to help catch a wayward mouse in an inappropriate place. He set a few traps and I'm happy to report it was 100% effective. Caught the little rascal and my cat is off the hook. He's afraid of them. Lol. Thank Cardon, appreciate the expert help! read more

Unipest - Pest Control Near Me - Newhall, California

Fast response...quick visit...good explanation and no oversell I guess 5 stars are deserved read more