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    Nike The Point

    3.6 (17 reviews)
    Closed 10:00 am - 8:00 pm

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    Clothes we didn't get
    Simply S.

    Walked in for something for my son and after picking a shirt and shorts, I had him pick out shoes but of the 3 employees, no one asked us if we needed help. They just looked at us. Sat that merch down and walked out. Heading to the Del Amo store...

    Outside
    Keesha F.

    Not my favorite Nike store, even though it's closer to my house than driving to The Grove. I just didn't like the customer service! Much like what was pointed out by other reviews- it suck's!! I went to return some shoes I'd purchased online for my daughter! The lady fine examined the shoes which had came straight from the delivery box to them! She then went on to ask me all these questions about why i was returning them and then proceeded to tell me that Nike will no longer return shoes without the receipt or at all after 3 months!! This information might of been pertinent to me had I not been returning my stuff within 2 weeks of receiving them and since I was a member who'd ordered my shoes online, none of that information applied to me! My patience began running low because I'd just watched her send another lady through the ringer because she couldn't find the credit cards she'd used to purchase her item she was returning.. I stepped forward and reminded them that she could use whatever credit cards that she had available! The girl looked irritated and said i was right and the lady thanked me! I hate when staff act like you're there to take money directly out of their pocket! I'm not sure why she gave us both the BS but I do hope after seeing this Nike will train their staff on customer service!

    Nike X Pressed juicery
    Marley S.

    Just purchased the Zoom Superrep premiums and the Nike Dunk Green hurricanes. The customer service was soo good. The store gives boutique vibes compared to other Nike stores. It was a very aesthetically pleasing shopping experience.

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    3 months ago

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    20 days ago

    Helpful 3
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    1 year ago

    Helpful 1
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    10 months ago

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    1 year ago

    Helpful 25
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    2 years ago

    Helpful 0
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    9 months ago

    Went in for an exchange and it was done so smoothly! Frank is awesome! Best customer service ever!

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    11 months ago

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    2 years ago

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    3 years ago

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    2 years ago

    Very nice store location parking can be a problem the staff is kind professional and courteous I was in and out in no time.

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    Ask the Community - Nike The Point

    Review Highlights - Nike The Point

    Marcie was on top of the experience from start to finish, and her service overall was impeccable.

    Mentioned in 2 reviews

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    DICK'S Sporting Goods - Large store

    DICK'S Sporting Goods

    2.8(231 reviews)
    0.3 mi
    $$

    Customer service doesnt exist here. Jaslene was our cashier…read more The transaction experience was awful. My husband had a little sticker shock at the register for the 26 lb weight we were buying. He took a moment because he thought it was a little less online. When he asked "and that's the total with tax?". Normally you hear back a confirmation but instead she said no with tax it's $73.62. Mind you we were at the register to pay not for a price check. My husband was looking at his phone and she blurts out "you want it or not?". We told her yes but I had to explain to her he is just taking a moment to look up the price. Normally someone at the register gives the total price when purchasing not sub total. I walked away once my husband got the receipt and was already a good ways away from the register and she yells out "Good Bye!" In the most patronizing tone. It was the cherry on top for this review. We are all human and can do better but this right here is why online shopping and self check out is putting cashiers out of jobs. Maybe she should remember that the next time she wants to be unjustifiably rude and try to make people feel less than with "you want it or not?". So if you want your intentions to be buy something rudely questioned in front of other guests than this is the place and Jaslene is your go to.

    I was standing at the checkout line in the El Segundo Dick's Sporting Goods on December 23rd, 2025,…read moredoing my last minute Christmas shopping for the males in my family, when I had a moment. The last time I was in this Dick's was December 23rd, 2024, doing the same exact thing. I feel like what I'm supposed to say here is "I need to be better about Christmas shopping ahead of time," but I'm so tired of just saying what I am supposed to say. I'm going to start saying how I feel, no matter the backlash. Truth is, every time I finish the last-minute-panic-shopping, I come out extremely proud of what I've gotten. This year again, they were almost all hits. Shoutout to Dick's Sporting Goods. They are always there for me in the Holiday crunch time. I'll see you December 23rd, 2026. IG @johnny.novo Tiktok @jnov__ Substack @johnnynovo

    Photos
    DICK'S Sporting Goods - Superstar II Adidas Tennis from Dick's

    Superstar II Adidas Tennis from Dick's

    DICK'S Sporting Goods
    DICK'S Sporting Goods

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    FrontRunners

    FrontRunners

    4.7(99 reviews)
    4.7 mi
    $$

    I love great customer service and that's exactly what I received today at Front Runners. I called…read morebefore I went in to inquire about the foot scan and Michael was very kind and helpful. When I went into the store and started to look around, a gentleman came out & said someone would be right with me. A few seconds later, Tehani (Assistant Manager) approached me and asked how she could help me. Well she did just that and more!! We did the scan and I was so shocked when she told me my shoe size! I've been wrong all 40 yrs of my life! My right foot is a half size bigger She also had me walk and noticed that my feet leaned inward. Based on the results of the scan & her observation, she recommended Hokas and Brooks. I initially came into the store for the Hoka Gaviota but she suggested the Arahis for me. Unfortunately, they didn't have the size in the color that I wanted so I'll order them online. however, she did also help me with some shoe inserts for my current pair of tennis shoes and some Oofa slides to wear in the house. I'm so used to wear slippers but these slides feel so great on my achy heel and arches. Honestly, my feet already feel a lot better from just from walking with the new inserts. The Oofas were a little more in cost than I saw online but it was so worth the experience and the knowledge I received from Tehani. I would definitely shop with them again. The store is very easy to find when you're driving down Hawthorne and there's PLENTY of parking. All of the staff were welcoming! 5 stars

    I have been looking for a new pair of running shoes for literal months. I pronate really bad and…read moredon't like a lot of forward tilt in my shoes so I've been struggling to find a good shoe that was comfortable and usable for walking, training, and light running. This was my first time at front runners and I'm so happy I decided to come in here! The staff were very helpful and knowledgeable and with their help I was finally able to find a shoe that works! I'm so happy with my purchase and recommend this store to anyone in Torrance looking for new running gear.

    Photos
    FrontRunners - Good selection of NB here

    Good selection of NB here

    FrontRunners - Machine to measure your foot

    Machine to measure your foot

    FrontRunners - Surefoot machine

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    Surefoot machine

    Nike The Point - shoes - Updated May 2026

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