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    WSS

    3.9 (37 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 1 month ago

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    King C.

    Normally I get good customer service at this location. Today was a lot different. I walked in Keylen greeted me, I did the same. (When I go shoe shopping 9.5 out of 10 I know the exact shoe I want to purchase. If I see another I happen to like I'll get that one too). I walked passed the shoe I wanted to look at all the other shoes in case they didn't have my size in the initial shoe. This way I wouldn't be so disappointed if they didn't. Nothing I saw interested me. I picked up the Jordan shoe that I wanted. WSS has these particular shoes stored away with a lock on the cabinet. I held the shoe up got Keylens attention and asked her if they had any sizes left. Keylen responded I don't know. She looked over at Melanie and asked her the same thing I asked her. Melanie replied, "No we don't." Keylen replies to me, "No we don't." I asked her, "Why is this shoe still on display if the shoe is sold out? Can you please open this(I pointed) and check." Keylen said, "yes." I told her the size. As I'm trying them on a guy with braids comes over and ask me do I need any help with anything. I told he no. Then I told him what transpired between me and his co-workers. The guy apologized for that. I said thank you. Then Melanie and Keylen started to laugh. How rude. He was trying to clean the mess up for them and they were laughing. I am a loyal rewards member, I purchased the shoes from the cashier Melanie, received my change and receipt. I asked Melanie, "is the manager working today?" She said, "I'm in charge for today." I said, ok may I have a card and can you please write your name on it?" She gave it too me. Many thoughts crossed my mind, were they saving the shoes for someone, Is it how I look or dress, is this really happening to me.

    My son picked out some awesome shoes !!
    Marisa A.

    Went here today after school and my son hit the jackpot. He spotted some shoes on the clearance section and they fit so we grabbed them and ran !!! We paid for them first $29.97 done !! My son normally takes forever picking out shoes. He spotted these "dodger blue " shoes immediately!! Happy kid happy Mommy. I wish they would have offered an extra pair of laces realized after I left I would need them . Oh well I will be back for sure !!

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    Photo of Junior L.
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    8 months ago

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    Taylor

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    2 years ago

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    8 months ago

    Great selection and service along with good prices! Excellent place to get all of your athletic shoes/sneakers!

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    Taylor

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    Photo of King C.
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    8 years ago

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    4 years ago

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    9 years ago

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    7 years ago

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    Photo of Eric H.
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    11 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    11 years ago

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    12 years ago

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    14 years ago

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    7 years ago

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    8 years ago

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    5 years ago

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    Photo of M B.
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    8 years ago

    I drive out of my way to shop at this location. They have great customer service. Clean, organized and friendly staff!

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    Photo of Nesha B.
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    9 years ago

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    6 years ago

    They have no good shoes. Everything you ask for is like sold out besides puma and other unknown brands

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    9 years ago

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    Photo of Rose W.
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    9 years ago

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    7 years ago

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    Photo of Aaron D.
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    16 years ago

    The selection of shoes is cool. I was hoping they'd have more. The pricing is alright. I wont make this my first place to look.

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    8 years ago

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    Photo of Garland C.
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    14 years ago

    Great service, thanks to Reggie, he found the products I needed ....I was in and out.....Thanks WSS

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    13 years ago

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    Photo of Dmitry G.
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    13 years ago

    Great shoe selection and lots of sales.

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    11 years ago

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    Customer Service

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    10 years ago

    Great service, good prices, and friendly staff. Have been going here for years for my kids' shoes and will continue to do so.

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    8 years ago

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    9 years ago

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    Photo of N D.
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    13 years ago

    Clueless staff. The sales girl in the kids' section wins the prize. They shouldn't be wearing shirts that advertise great service.

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    9 years ago

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    8 years ago

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    Ask the Community - WSS

    Review Highlights - WSS

    yeah i know random but me likey arot!!!) Great clearance section for those looking for a bargain.

    Mentioned in 2 reviews

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    Burlington

    Burlington

    2.3
    (22 reviews)
    1.9 mi

    Y'all... this was a very different kind of shopping experience -- and not in a good way…read more The moment I walked through the door, a security guard stopped me and it looked like he had to get permission just to let me inside the store. Now listen... this is Burlington Coat Factory, a discount store, not a high-end Beverly Hills boutique. He told me it was "for my safety." And that immediately made me wonder -- what exactly is going on in Burlington that shoppers now need to be screened for safety? It felt uncomfortable, unnecessary, and honestly a bit unsettling. Shopping should not feel like entering a secured facility for clearance. Needless to say, I won't be shopping at this location again.

    Went to this location yesterday. I shopped around and saw a large rug I was interested in buying. I…read morelooked around for an employee to see if I could possibly get some assistance on lifting to try to get it in my cart. I found a women employee and asked her if there was anybody who can help me and she said, no, we are short handed and there is nobody who can help you. Her and I could have handled it together but she was completely uninterested obviously or she would have offered. Anyways, I thought to myself....of well....their loss on making a $90 sale and went on to shop around. I was really interested in buying the rug, it was just what I have been looking for and the last one left, so I walked back over to see one more time if I could manage it ( large and awkward) but I just couldn't. There was the sweetest young guy right by me that offered to help me and was successful. I then rolled it to the register for purchase. The cashier asked me if there was a security tag on it and I said, not that I can see, and she said...can you look?? Wow. Anyways, I paid and then proceeded to walk out the exit where the " security guard " stops you to check the receipt and then he tells me I can't take the cart outside. I was a bit thrown off because at that point, I'm thinking how am I going to get that to my van yo load it. So I asked him, I'm not sure how I'm going to be able to get this go my van then? Then asked if I could just take it out for a couple minutes and I'd promise to bring it right back. He said " no" that a buzzer will go off. Ok, then a coworker came over and chimed in......excuse me, you can't take that cart outside. I told her the man had already told me so I was already aware of that. I just told her I wasn't sure how I was going to get that to my van. She said......you need to got your car and pull it up to the curb. I was oh, ok.....I didn't even think of that but still was going to be hard to maneuver it from in the store to the curb if I can't wheel it with the cart. Neither her or the security guard even offered any advice or assistance, just pure rudeness and attitude like I was a huge inconvenience. I got so so extremely lucky that a really nice gentleman who was also a customer was just leaving with his purchase offered his help. He said can you please hold these shoes and purse for me and I will carry the rug to your car for you. I said sure, I can. He then picked up the huge rolled up rug and threw it over his shoulder and started walking, I then turned and looked at the rude female employee and said....... Isn't he so sweet to help me and he's not even an employee here????? I then told her it's was so ridiculous how not one employee could even offer any kind of assistance. It is not ok, to treat the customer who are keeping you in business like they are a burden or nuisance. I've worked in customer service my entire life and am in complete shock on how hard it is to get any good help these days. How are these employees getting away with the bad attitudes and pure laziness????? That would fly with any job. I've ever had.

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    Burlington
    Burlington
    Burlington

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    WSS - shoes - Updated August 2026

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