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WSS

3.9 (37 reviews)
Closed 9:00 am - 9:00 pm
Updated 2 months ago

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King C.

Normally I get good customer service at this location. Today was a lot different. I walked in Keylen greeted me, I did the same. (When I go shoe shopping 9.5 out of 10 I know the exact shoe I want to purchase. If I see another I happen to like I'll get that one too). I walked passed the shoe I wanted to look at all the other shoes in case they didn't have my size in the initial shoe. This way I wouldn't be so disappointed if they didn't. Nothing I saw interested me. I picked up the Jordan shoe that I wanted. WSS has these particular shoes stored away with a lock on the cabinet. I held the shoe up got Keylens attention and asked her if they had any sizes left. Keylen responded I don't know. She looked over at Melanie and asked her the same thing I asked her. Melanie replied, "No we don't." Keylen replies to me, "No we don't." I asked her, "Why is this shoe still on display if the shoe is sold out? Can you please open this(I pointed) and check." Keylen said, "yes." I told her the size. As I'm trying them on a guy with braids comes over and ask me do I need any help with anything. I told he no. Then I told him what transpired between me and his co-workers. The guy apologized for that. I said thank you. Then Melanie and Keylen started to laugh. How rude. He was trying to clean the mess up for them and they were laughing. I am a loyal rewards member, I purchased the shoes from the cashier Melanie, received my change and receipt. I asked Melanie, "is the manager working today?" She said, "I'm in charge for today." I said, ok may I have a card and can you please write your name on it?" She gave it too me. Many thoughts crossed my mind, were they saving the shoes for someone, Is it how I look or dress, is this really happening to me.

My son picked out some awesome shoes !!
Marisa A.

Went here today after school and my son hit the jackpot. He spotted some shoes on the clearance section and they fit so we grabbed them and ran !!! We paid for them first $29.97 done !! My son normally takes forever picking out shoes. He spotted these "dodger blue " shoes immediately!! Happy kid happy Mommy. I wish they would have offered an extra pair of laces realized after I left I would need them . Oh well I will be back for sure !!

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Photo of Junior L.
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5 months ago

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Taylor

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1 year ago

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5 months ago

Great selection and service along with good prices! Excellent place to get all of your athletic shoes/sneakers!

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Taylor

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Photo of King C.
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8 years ago

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4 years ago

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8 years ago

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7 years ago

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6 years ago

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11 years ago

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3 years ago

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7 years ago

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8 years ago

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7 years ago

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11 years ago

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7 years ago

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8 years ago

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11 years ago

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14 years ago

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5 years ago

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Photo of M B.
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8 years ago

I drive out of my way to shop at this location. They have great customer service. Clean, organized and friendly staff!

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Photo of Nesha B.
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9 years ago

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6 years ago

They have no good shoes. Everything you ask for is like sold out besides puma and other unknown brands

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Photo of Rose W.
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9 years ago

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9 years ago

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6 years ago

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8 years ago

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Photo of Aaron D.
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16 years ago

The selection of shoes is cool. I was hoping they'd have more. The pricing is alright. I wont make this my first place to look.

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Photo of Garland C.
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14 years ago

Great service, thanks to Reggie, he found the products I needed ....I was in and out.....Thanks WSS

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13 years ago

Great shoe selection and lots of sales.

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12 years ago

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10 years ago

Great service, good prices, and friendly staff. Have been going here for years for my kids' shoes and will continue to do so.

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11 years ago

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8 years ago

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8 years ago

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8 years ago

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Photo of N D.
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13 years ago

Clueless staff. The sales girl in the kids' section wins the prize. They shouldn't be wearing shirts that advertise great service.

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8 years ago

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Ask the Community - WSS

Review Highlights - WSS

yeah i know random but me likey arot!!!) Great clearance section for those looking for a bargain.

Mentioned in 2 reviews

Read more highlights

Burlington

Burlington

(21 reviews)

Y'all... this was a very different kind of shopping experience -- and not in a good way…read more The moment I walked through the door, a security guard stopped me and it looked like he had to get permission just to let me inside the store. Now listen... this is Burlington Coat Factory, a discount store, not a high-end Beverly Hills boutique. He told me it was "for my safety." And that immediately made me wonder -- what exactly is going on in Burlington that shoppers now need to be screened for safety? It felt uncomfortable, unnecessary, and honestly a bit unsettling. Shopping should not feel like entering a secured facility for clearance. Needless to say, I won't be shopping at this location again.

I was just at Burlington tonight 10 mins before they closed. Im a regular here and a few of the…read morestaff know me. The good ones anyway as Daniel who I give 5 stars to and 2 of the black ladies who are supervisors. I normally don't like to give no to 1 star to anyone because I'm the kindest most understanding person since I was a toddler but the people I give that to, would have to be really horrible people especially with their customer service. Reviewing about tonight of the no stars but 1 star to the so called supervisor maria and another latina staff member on the floor who were so rude to me telling me with their very bad attitudes to go to the registers. Practically barking at me. Yuck. I was already on my way there after I was there already in their slow line. I had to go get a cart and put my stuff in and try on an item real quick in front of mirror to see if it fit. All the while the slow line was hardly moving. Maria is the same unpleasant woman employee who supervised this night and the night months ago when I was shopping here and a creepy tall black man who was light to medium colored skin they let in had followed me around and kept taking out his dick and kept grabbing at it all bare trying to literally ejaculate his cum out six to ten feet away from me in the same aisle as me when I was looking at the clothes. I told Maria about it right after that happened to me and the whole thing was so appalling and traumatizing. She didn't do anything about it and is just a VERY unprofessional and RUDE customer service. She has only given me awful experiences here and I shop here A LOT weekly. I have spent hundreds to more of thousands here over the years. Maria is so unqualified to be working here or anywhere with her terrible attitude. No one should be disrespected by her as I was tonight when my so much money among other consumers pay her ungrateful and ignorant self into her paychecks. Maria, Don't treat valuable customers especially as me who contribute much to this company like shit. Your attitude was so foul and a complete fail tonight that you deserve to be fired or stepped down from your very unqualified rank. You were so horrible with your service last time with the disgusting porn incident happening that this time, you were just as awful too. You really should never bark at and bite at the hands that feed you, Maria. In this case my consumer money that feeds you. Even I never treat any of my customers (the good and the bad ones) like the ways you VERY unprofessionally do. I get daily customers that are old and new from all over the world and locals that are so attached to me and not attached to me that they don't even want to leave that they take up my break time along with my staff to close but I and my staff never ever be rude to disrespect them and force them to quickly go pay and leave just like the appalling way you do. Get some class and manners, Maria. You apparently don't have any. You could've been nicer and more respectful to me to tell me nicely and not have a bad attitude towards me but you weren't and that's why I have to Yelp about how you made my shopping experiences there so horrible.

WSS - shoes - Updated May 2026

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