This place does NOT know how to do a Jordan release. I was only 20th in line. People got to purchase multiple pairs? Why? On top of that the cutting in line was out of control. How about a number system maybe? The security passes out numbers an hour before doors open to regulate instead of locking himself inside like a cuck. Goofy Teenagers with pimples as workers just oblivious. Didn't even get a pair in a short line. Screw this shoe store man, straight up read more

I had the pleasure of going to this WSS to return some Christmas gifts and got there when they opened to avoid any crowds. The staff that were there Saturday morning were very helpful and the store was clean and had a nice selection of shoes. read more

Great selection and service along with good prices! Excellent place to get all of your athletic shoes/sneakers!

Normally I get good customer service at this location. Today was a lot different. I walked in Keylen greeted me, I did the same. (When I go shoe shopping 9.5 out of 10 I know the exact shoe I want to purchase. If I see another I happen to like I'll get that one too). I walked passed the shoe I wanted to look at all the other shoes in case they didn't have my size in the initial shoe. This way I wouldn't be so disappointed if they didn't. Nothing I saw interested me. I picked up the Jordan shoe that I wanted. WSS has these particular shoes stored away with a lock on the cabinet. I held the shoe up got Keylens attention and asked her if they had any sizes left. Keylen responded I don't know. She looked over at Melanie and asked her the same thing I asked her. Melanie replied, "No we don't." Keylen replies to me, "No we don't." I asked her, "Why is this shoe still on display if the shoe is sold out? Can you please open this(I pointed) and check." Keylen said, "yes." I told her the size. As I'm trying them on a guy with braids comes over and ask me do I need any help with anything. I told he no. Then I told him what transpired between me and his co-workers. The guy apologized for that. I said thank you. Then Melanie and Keylen started to laugh. How rude. He was trying to clean the mess up for them and they were laughing. I am a loyal rewards member, I purchased the shoes from the cashier Melanie, received my change and receipt. I asked Melanie, "is the manager working today?" She said, "I'm in charge for today." I said, ok may I have a card and can you please write your name on it?" She gave it too me. Many thoughts crossed my mind, were they saving the shoes for someone, Is it how I look or dress, is this really happening to me. read more

WSS - Shoe Stores Near Me - Hawthorne, California

See all

Thank you Henry ! Amazing customer service , my second time back. Thanks so much for your help in finding what I need , sizes and all with no fitting rooms . The best , will be back read more

Went here today after school and my son hit the jackpot. He spotted some shoes on the clearance section and they fit so we grabbed them and ran !!! We paid for them first $29.97 done !! My son normally takes forever picking out shoes. He spotted these "dodger blue " shoes immediately!! Happy kid happy Mommy. I wish they would have offered an extra pair of laces realized after I left I would need them . Oh well I will be back for sure !! read more

See all

This "shoe warehouse," isn't all that great. Prices are very high considering the selection is severely limited. Not only that; but most of the stock is restricted to last years' styles. Not current editions. Employees are rude; I believe they must be on commission because they get very uptight when you tell them for the third time that you do not need assistance. Security is also eyeballing everyone excessively; definitely not the place to shop if you value any sort of privacy. Building is old; floors & shelves are disorganized and dusty. Do yourself & your feet a favor and go elsewhere. You're not missing anything here! read more

WSS in Hawthorne is located right on Hawthorne Blvd. Super convenient location on busy Hawthorne, easy to find, and only about 15-20 min from most south bay and wla residents. Selection: really good, I'm kinna a male ho bag when it comes to shoes and I was totally in trouble at this place, actually started a pile of boxes at the counter because I couldn't carry 'em all. Got me some Chuck's, Jordan's & FILA's, almost pulled trigger on some other's but was getting overstimulated and needed to rest before I could get it up again for shoe shopping, so to speak :) Only reason not I'm not giving 5 stars.......yep, parking....mer:( Oh WSS parking lot on Hawthorne Blvd. I'm just not feeling it, it's not you it's me. read more

WSS - Shoe Stores Near Me - Hawthorne, California

See all

The manager help us when we were directed from a different store ,she was very helpful and was able to find the shoes that we were looking for Thank you luz Loyola read more

Amazing customer service! An employee there named Ana, found me a pair of shoes for my son's birthday. I wasn't sure what to get and she was more than willing to help me find the best fit for my son he loves them and we will for sure be coming again for her great customer service! read more

Horrible during the satin drop on 8/16/19 the manage and his crew play favoritism with the monkeys who ran the line. We sat their all night while the other left and came back we should have got to purchase the shoes not them. We stood out their all night waiting while they left and kept adding people to the line cutting. Manager and his team sucks don't bother with them. #unfair read more

This is by far, the friendliest and customer friendly place I have been. The greeters help you from the second you walk in, the aisle workers help you the best they can. Never do they give attitude or forget to have service with a smile. The shoes and accessories they have are of great selection. Honestly I recommend everyone come here. read more

Took my daughter shoe shopping. Had a great back to school sale going on. Prices are very competitive with others. Great selection of shoes and sizes. read more

This place is a joke when it comes to their employees and security. They are never attentive and very rude specially the girls in the register. The security acts like it's a high end jewelry store and you are just the for stealing. I haven't gone back for that reason. But for the shoes, there is always good deals specially in the kids section. Their clearance walls has some good prices. The clothing is okay , a bit overpriced for the quality. read more

Always enjoy buying shoes here. Great selection and great prices. Employees are helpful, always asking if we need help. The mail coupons are also great!! read more

If you're like me and couldn't care less about the most popular sneaker everyone's wearing or would rather pluck out your eyebrow hairs one by one than wait in line for the newest Jordans, then WSS is for you. Need an awesome pair of Nikes, but don't want to spend 100 bucks? WSS has got you covered. Granted, the sneakers may be a season behind, but they're still very cool looking sneakers and you'll get them for about 20% less than the Nike store. Don't want Nikes? They also have your standard name brand sneakers as well as Vans. They also have non-brand sneakers and shoes for the more budget conscious or those who couldn't care about labels. Work boots, soccer cleats, soccer balls, backpacks, sandals, heels, wedges, workout clothes, fashionable clothes for women! There is definitely a wide variety of stuff to choose from. The store isn't that large, however. This is definitely a place to go to for shoes and not clothes...but you can always check out the clothes while you're there. The staff is very friendly. Be sure to check-in on your Yelp app when you walk in! They almost ALWAYS give you a discount coupon with your check-in (usually $10 off your purchase of 50 or more). Not too shabby! I'm a bit of a gym rat and need to replace my sneakers often. WSS is my go-to every time. read more

Love the Customer Service At this Store. Unlike the Store in Wilmington you actually get people to assist you when your carelessly looking for what you need. Yes, im that person that has that confused look when looking through sizes styles and all the other gibberish that come with self serve retail stores. Yes, i know it was in front of my face but i missed it, however thanks to the staff i was able to get the style and size i wanted and out the door in minutes. The one thing i hate is being in a store for to long. Not a shopper always know what im getting and im in and out. Im to cheap and im not that patient when it comes to shopping. Ive always been in and out. So thank you for speeding up my proccess and making my shopping experience delightful. I love their selections here, many different styles, sizes then most of the other retail stores i been to. ( i like their maze like set-up ....yeah i know random but me likey arot!!!) Great clearance section for those looking for a bargain. I have also notice that this location gets pretty back in the afternoon. read more

I always go here for shoes for all the fam, prices are not bad. Some staff are attentive some are not, line is never long, always got good deals. Only thing is sometimes they don't have some sizes. read more

If you are looking for support, good prices and a variety of merchandise this store is for you. Management helped me with all my needs and questions. I will definitely come again if just for the support and knowledge. Keep doing what you guys do, it helps, especially during these trying times. I will be informing my friends and family. Not only did I get my products I purchased my Nike bag as well. read more

I drive out of my way to shop at this location. They have great customer service. Clean, organized and friendly staff!

Meh this place is hit and miss. Im not into the fancy I have to have the latest shoes off the shelf type of person so when I do go in here I find what I need. Most times I come in here is for my toddler since shes walking and talking and ready for school in a few months. This is the perfect place for me to shop for her shoes and not have to drive to the mall just for some tennis shoes. The staff could be a little more personable, Smile greet your customers when they walk in and leave. Give them that feel good experience where they will be happy to come back knowing theres a good helpful staff working here. Store seems to be always well stocked with enough shoes and multiple sizes. read more

They have no good shoes. Everything you ask for is like sold out besides puma and other unknown brands

I decided to give this place another try yesterday. Went in to by my son another pair of shoes and there was a different lady there. She was so helpful and nice I'm glad I decided to make my way back here. read more

Adolfo has provided excellent customer service he helped me a few days ago and I decided to come back for a lighter shoe I would recommend this location it's clean the people are friendly and the parking is easy. They have a very large selection of shoes and the prices are good and they also have a large selection of the newest and hottest Styles.. read more

Excellent staff and very good prices. My entire family loves shopping here. Entire staff is very helpful. Store manager is the best. He always goes above and beyond to help Customers. Has smile and greets every customer. read more

This store is always friendly and welcoming. Very clean and stocked . Prices are are always reasonable . I have been coming here since they opened read more

WSS - Awesome customer service great people and managing. The store is clean and well stocked. - Shoe Stores Near Me - Hawthorne, California

The selection of shoes is cool. I was hoping they'd have more. The pricing is alright. I wont make this my first place to look.

Great service, thanks to Reggie, he found the products I needed ....I was in and out.....Thanks WSS

Went looking for a cute pair of cheap boots and found them! Lots of boot styles to choose from as well as other types of women's shoes including flats, wedges and heels. They even sell some women's clothing for those interested. read more

Great shoe selection and lots of sales.

I used to shop here as a kid but they don't have no Jordan's no more. The sneakers go so fast it's not even funny. If your looking for puma shoes or chucks they have them but if your wanting Jordans NOPE read more

Great service, good prices, and friendly staff. Have been going here for years for my kids' shoes and will continue to do so.

5 stars because im a constant shopper here and henry has always provided excellent service , also great advice on the selection of shoes and the deals available thanks henry for your great customer service also id like to add luz is such a amazing employee she is also very helpful and nice its always a pleasure seeing her thanks luz keep doing what ur doing girl read more

Very excellent service here!!! I had an issue with my work shoes and manager was very helpful and professional. He helped me out , and solved my problem right away. read more

Great customer service! Henry greeted us as soon as we walked in the door he helped us with the shoe size section and was also the cashier gave a lot of good information about the rewards card and also delivery of getting shoes to your house, I really really appreciate it and I will be back! Thank you read more

Clueless staff. The sales girl in the kids' section wins the prize. They shouldn't be wearing shirts that advertise great service.

Henry Estrada seems to be off. Being a store manager I think he would be more professional. Very rude and in a way feel like he dislikes me, but in reality I can care less but being a customer and him being in the business for some years and acting the way he does is really absurd. I greet the employees all the time and come in all the time. Then tells me I am a disturbance to the employees and should leave the store?! Doesn't work like that. Customer service here should be way different. Instead of him helping a customer out, I was the one helping her out. He may have problems outside of work, but the fact that he brings it into his work place is just really dumb. And I know I am not the only one because even his own employees say the same thing. Reason why I know is because like I said I mostly talk to everyone at the store. He should leave all personal problems at home and come to work and man up to his shit and do what he gets paid to do! read more