I rarely post reviews; however, I feel compelled to do so today, based on Marty's [the owner] exceptional response time during a 'move emergency' this weekend. I've used Nice Moves (Dallas, TX) for over 10 years. Since I'm writing a review, I'm going to elaborate on my 10 years of personal and professional experience with them.
#1) Luis, Sr. Logistics Manager: I've worked with Luis since the beginning. I'm a consultant/logistics manager myself, and feel it's hard to exceed the level of service and response times that I provide to my clients. Luis passes the acid test with a 10. He's truly a logistics miracle-worker; I've never dealt with another resource who can 'make a way' when there appears to be, to all involved stakeholders, 'no way.' Luis, thank you for 10 years of phenomenal service and 'miracle-working' on my behalf.
#2) Polly, Accounting Manager: I think I've worked directly with Polly for 7+ years. I have numerous clients, and my clients have their own clients. Needless to say, the billing can be confusing and complex, as I use Nice Moves personally and professionally. Not to worry... Polly has things in control. If you have a question, she has the correct answer. I say 'correct' because many resources I deal with at other companies have answers; however, when they provide inaccurate data it simply creates more work for me. Polly is beyond competent and has the ability to manage myriad details with clarity and aplomb.
#3) Marty, Owner: I've had limited interaction with Marty, but here's what I can tell you--he's a consummate professional, and he always answers. I had the opportunity to meet with him [on behalf of a high-end interior design client] to bid on a 14,000 sq. ft. showroom move, with assets totaling $30+ million. He says what he means and does what he says he'll do. Other bids were provided by Delivery Limited, White Glove, and Curtis Specialized Moving and Storage. Marty's bid was the most cost-effective; Nice Moves was awarded the multiple-day contract. I knew these priceless items were in good hands with his team. The project was executed without incident, according to budget and schedule.
Analysis: If you're looking for any type of move (from an apartment to a 14,000 sq. ft. high-end showroom) Nice Moves, in my opinion, is the go-to company.
I'd be more than happy to provide additional details if you have any other questions. It's a scary thing to publicly post your phone number, but that's how strongly I feel about this company and the exceptional service they provide. Contact me at 214-850-5032 if you have additional questions. read more