1. NeXus RV

0

Fairfield, CA

Cancel

Open app

Search

NeXus RV

5.0 (1 review)
Closed • Closed

NeXus RV Photos

You might also consider

Recommended Reviews - NeXus RV

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration
Photo of Mr. D.
0
10
1

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - NeXus RV

You might also consider

Verify this business for free

People searched for RV Dealers 165 times last month within 15 miles of this business.

Verify this business

Bay Area Airstream Adventures - After pick up from service

Bay Area Airstream Adventures

(89 reviews)

I've seen several recent negative reviews of Bay Area Airstream Adventures, and although I don't…read moredoubt they reflect the experience of those who wrote them I have to say it has not been my experience doing business there. We've purchased two Airstreams from them and had excellent service. Not inexpensive, but high quality. I also always found them to advocate for me with Airstream to get the issues covered under warranty whenever possible. Things break on RV's, and I've broken plenty of stuff myself over the years, all of which Bay Area Airstreams fixed, and when there was a problem with there work addressed it and didn't charge me. RV's aren't investments, and Airstreams aren't perfect, but I don't regret my purchase.

The service department is terrible - we purchased our globetrotter from them - paid full price and…read morewere told we need to do service there to maintain our warranty. Three years of expensive, and poor service. The winter package for 1k is a 99 point service .however after pick up they missed several items including specific item requested to be repaired. It's not my first disappointing service. So frustrated -when you are ready to use after the winter and get out and find the. Heater vent requested to be repairs broken still, the fan doesn't work, stains on the floor from some guys big foot and the bathroom was dirty after they did the royal flush.. they forgot to wash the rig too. I could go on but all you need to know is don't expect much from the service department- I don't! Frustrated as hell... it's a 2.5 hour drive to the place from home so can't just "bring it back" and I'm on a trip learning after spending 4k ( new tires) these things... URG! I will not be back... seeking a new airstream service company after Three years of dissatisfaction.

Camping World - Vacaville

Camping World - Vacaville

(557 reviews)

This review is about the sales staff and lack of communications at Camping World Vacaville…read more Have driven 150 miles r/t to pick up our used RV three times and it's still not ready. They have a serious internal communication problem. Purchased 5/5/26. Appt was set for 5/9 9am to pick it up. Arrived to find they were still waiting for parts. Set another appt for 5/18. On 5/17 we asked our salesman if it was ready but were told they wouldn't be able to check until service dept opened the same time we were scheduled to pick it up, but he believed it would be ready. He texted us as we arrived that it was not ready. Made another appt for 5/26. Salesman told us 5/25 he had personally verified it was ready to go. On walkthrough we came up with 10 items still not finished (from the windshield not being replaced to the rig not having enough diesel for us to verify the generator was working). We had paid for the extra detailing and the rig was still dirty. So we've driven 450 miles, spent 8 hours on the road, $170+ on gas, and 7+ hours at Camping World and still don't have the RV we paid for. Oh, and the warrantee & Good Sam membership is ticking down because all that starts on the day you make the purchase. If they manage to make this right I will update this review. UPDATE: We were able to pick up the RV on the 4th try. The new mattress (standard on all RVs purchased from CW) was the wrong one. Salesman told us we needed to jerry-rig it ourselves to make it fit. We pushed back and were directed to the service desk. They instantly saw the problem and ordered the correct mattress (still waiting on it). The general manager offered us $200 max in compensation for the issues picking up the RV. 45 min later he said upper management said to make that $700. That feels like a good amount for the money & time we wasted so we accepted. Last issue: The flat tow package we had agreed on (to be installed on our car) was switched to a tow dolly without talking to us. It's huge, doesn't store vertically, and doesn't fit in our garage. We were shell-shocked and stupidly left with the item, so I doubt there is any chance they'll ever fix it.

Paid $29,715 in full. Delivered 10 days late with a water leak, two dead ACs, a broken fireplace,…read moreand no proof it was ever inspected. We bought a used 2021 Jayco Bungalow from Camping World of Vacaville as our full-time home. Here is how that went. Before we put money down, we asked for an inspection report. Their written answer: there are no inspection reports or repair orders on the unit, but once you buy it, it will be inspected and repaired. So we were asked to pay first and find out later. We paid a $3,000 deposit on their word. They ran credit on both of us, declined us citing my recent move between states, and never explained why my co-buyer with clean credit was declined. We asked in writing. No answer. We told them for weeks that funds would be ready September 16 for a September 21 pickup. The wire instructions and balance due arrived at 5:16 PM on Friday, September 18, after banks closed. When I asked why so late, the sales manager told me it was my job to call and ask for them. We had to cancel our transport. We wired $26,715.01 on September 21. Our receipt arrived a week later. The trailer was not released until October 1 because they were waiting on a slide-out part. So much for "inspected before you buy." What they delivered: an active water leak pooling under the kitchen, two air conditioners that run nonstop and don't cool, a bathroom exhaust fan that doesn't work, a broken fireplace (they wrote a "We Owe" and promised to mail a replacement; still waiting), missing vertical blinds, and a barstool with a broken leg. Every one of these would be caught by the "safety inspection and system testing" their ClearPrice sheet says is included in the price. We have asked three times for the PDI checklist. They cannot or will not produce one. They also sold us $10,735 in protection products. The extended service plan excludes anything that existed before purchase, so it wouldn't cover a single defect they delivered. We canceled four of them in writing within the refund window. The general manager says the $1,995 "Diamond Ceramic" coating can't be canceled because it can't be removed from the trailer. We asked for proof it was ever applied. Silence. Corporate opened a case on September 4. A regional customer service manager called September 21 and said she'd follow up. She never did. I have sent three detailed written escalations. The last response from anyone at Camping World was October 8. Eighteen days of nothing while we live in a trailer that leaks. Everyone was friendly on the phone. Nobody put anything in writing, nobody followed through, and nobody owned a single mistake. If you buy here, do not pay a dime until you hold a signed inspection report in your hand, and don't believe anything you can't get in an email.

Happy Daze RV's - Livermore

Happy Daze RV's - Livermore

(158 reviews)

My journey to RV ownership began in an airport with one phone call with the BEST employee, salesman…read moreTanner. Our communication crossed multiple forms of media (call, text, email) which was greatly appreciated given my change in time zones and work schedule. Tanner was quite patient, as I was a novice and did not know what I was looking for--just that I wanted a camper to make travel nursing in remote areas safer and a bit more serene in a 3 week timeframe. Tanner was knowledgeable, personable, professional, and always available! He went above and beyond, I was beyond grateful that Tanner was there for each question, frustrating moment, and moment during the selection and finance process. Tanner excelled in finding the perfect camper for the client's needs, coordinating between departments, and maintaining exceptional customer service. A few times I wanted to chose another dealership or disregard this idea, but Tanner was truly the deciding factor! September was ray of sunshine in an otherwise stressful financing portion of the experience. She too was knowledgeable, helped me find options that best suited me in financing and RV coverage. After signing there is an extensive walk through to ensure I knew what every button operated, how to hook up to power/water/sewage, and troubleshooting tips. Despite how busy they were, I did not feel rushed in any part of pick up day. Fast forward, in my first week questions were eagerly answered over the phone no matter how many times I called. Later during my learning curve of driving an RV, I needed assistance from the parts and repair department-- Brad and Justin were shining stars! They alleviated my stress by meeting my urgency with urgency and professionalism, repairing what they could, and assisting with finding a repair shop and starting the estimates. Never once did they make me feel like i was not a priority, embarrassed or ashamed. They continued to extend that professional courtesy even afterwards. I cannot describe every instance or employee but i urge you to make HAPPY DAZE the only call you make for a trade-in or new purchase!

I am not excited to write this review. I generally try not to write negative reviews, but I have…read morehit my limit with Happy Daze. TL;DR: Absolutely, do not buy anything from Happy Daze RV. You will need service and they will absolutely let you down and disappoint you at every turn. Our purchase experience in Oct 2021 was very good, Jason and team were very helpful and we got a very fair deal. Pick up day wasn't great, there were about 9 things that I found that had to be fixed during the walk-through. My strong advice here is to not sign the paperwork until after you do the walk-through. Essentially we already owned the RV the first time we got to walk it and find all the problems, not a good situation. Derek and the service team took care of us and after a couple hours we were able to leave with the 9 above things mostly fixed. Within 3 weeks of purchase we started having issues with the Schwintek slide mechanism not working correctly, it was popping and there were metal shavings coming from it. Back it went to the Happy Daze and they recommended full slide column replacement, after much back and forth, including having to pick it up for a trip and then bring it back, it was fixed after a month or so. I later discovered the ladder was damaged during the time at Happy Daze, which isn't surprising considering the crazy amount of RVs in the tiny lot that have to be moved around constantly. We then had good experiences with our 2400BH for next few months. July 2022, we were camping for the 4th and noticed our Furrion12v refrigerator wasn't cooling well. This is apparently a very common problem with these units. We limped it along for the trip and when we got home I did a bunch of testing, called Furrion for help and they said in the 1st year of the 2 year warranty I have to work with Grand Design, ugh, not looking forward to this. Also, our slide starting popping and creating metal shavings again. I called Happy Daze service and Alfred answered, I explained the situation and let him know we had our next camping trip in 5 weeks. He set an appointment for us to drop it off in 2 weeks, not great, but acceptable. I called Alfred 1 week after dropping it off and asked for the status, now is where things really go down hill. He said they haven't looked at it yet and they won't until it is "my turn," I asked when that would be, he said he didn't know. I asked how many RVs are in front of me, he said maybe 20. I mentioned again that we have a trip now in 2 weeks, he said they will try and look at the fridge. This is crazy to me, why would I drop my RV off if you aren't going to look at in the next day or two, what is the point of making an appointment? I let another 10 days go by and call again, no answer, I called more than 6 times over the course of 3 days, no answer. I left a voicemail, nothing. We are now 2 days from camping so I go to pick up my RV. Alfred is there, he says oh yeah, there are only a couple more in front of you at this point. Great, I need to collect it so we can go to our scheduled trip with everything still broken. It was in the farthest possible spot in the back, they had to move at least 6 other RVs to get to mine. One hour later I get to take my still broken, and now very dirty RV home and bring it back the following Monday. I am so mad at this point I could scream. I happened to run into Jason, who sold me the RV, less than 10 months ago. I explained my situation, he had no response, another customer came over and asked him a question and he took that opportunity to quickly get away from me. It is all very sad and maddening. This is not our first RV, we owned a Forest River Coachmen for 5 years that never once had to be serviced. Grand Design is advertised as a premium product and experience, I can say I will never buy one again. I love our RV, I love RVing, but the complete lack of customer service is extremely disappointing. I do want to say that Derek in the service department is an awesome guy, he recognizes me every time I come in (which is entirely too often), is super friendly and goes out of his way to try and make me feel better, he is very much one man alone. Do not buy an RV from Happy Daze until and unless they fix their broken service department.

Adventure RV

Adventure RV

(25 reviews)

I had a great experience with a recent purchase of our new Aliner. From the beginning, we felt…read morewelcomed with zero pressure. Sheena was probably one of the most freindly sales people that I've ever dealt with. She ordered our trailer and have us an accurate delivery time. Devinatee took over and was extremely responsive and equally freindly. He kept me up to date on the shipping information and gave me undevuded attention when it was time to sign paperwork and teach me about the unit. They also were able to get my car wired up with a brake controller in just a couple of hours. I like how it's a family business and their courtesy felt genuine.

We went in to look at a trailer that we seen on their website that we were interested in, looked…read moreat a few others. told Sheena that needed to think about it. She called us a few days later, to check in and see if we had any questions or concerns about the trailer we looked at. We told her we were not quite ready since this was a big purchase . Sheena called us a week later and asked what did she have to do to earn our business, we told her what we really wanted and what our budget was. A week later she calls and said let's make this happen. Sheena and the lady in the office was very helpful and made sure we got the right trailer for us . She was not allot of pressure and just wanted to make sure we knew she was there if we needed anything answered. We bought the trailer and would recommend them to anyone looking to buy a trailer .

NeXus RV - rv_dealers - Updated October 2026

Loading...
Loading...
Loading...