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Nexgen Property Restoration

5.0 (1 review)
Open • Open 24 hours

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2 years ago

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ServiceMaster Restoration

ServiceMaster Restoration

(23 reviews)

Damaged controls superheroes! Excellent company,…read moreprofessional, prompt and personable. This is in addition to my back to normal post water damage journey. Recommended by my insurance company along with another company we chose Service Masters. Let me tell you from the first phone call they were quick to respond. They set up an appointment that was convenient for us they came in assessed the damage and went to work. All along being the liaison between me and my insurance company. Our incident included two rooms and a bathroom that had some severe water damage. Their job was to move you out,!and I mean really move you out. They brought in boxes with moving blankets tape. I was truly impressed with the speed accuracy and care they took with my belongings. William, Able and Patty. True professionals. Thank you for answering my many questions and always picking up my calls. I think during the whole experience if I didn't get you on the phone when I called you called back quickly! I do recommend and trust this company. Carry l

The one star is for the technician who came out, but the horrible customer service experience with…read moreVinny his manager is why I'm writing this. We expect the have someone walk us through the issues. Explain things so we understand. But instead we had a horribly aggressive, impatient, and rude individual. Vinny should be fired. Worst experience with a human being ever. We are dealing with a bad situation already and he just mad it worse. His technician even apologized for his horrible behavior. WORST CUSTOMER SERVICE EVER!

Affordable Home Works

Affordable Home Works

(57 reviews)

My review is long overdue. Nov 2022 a horrific incident happened to my next door neighbors, which…read moreincluded a house fire. At 12:30am a call was made to AHW, thinking just leave a msg for the next day (Saturday), but was shocked when Mike answered the phone. He and his team were there at 8am to put boards on windows etc. AHW was then hired to do the gutting of the home. All household items, refrigerator, furniture, personal belongings, everything! I'll talk first about their work ethic, they all were extremely professional, honest, dedicated, energetic, and knew what needed to be done. Once the home was emptied out, they went to work on ripping everything down, walls, ceilings, cabinets, flooring etc. Right down to the studs. Everyday they left, everything was cleaned up on the outside, sweeping, hosing down etc. Now the human side to these amazing gentlemen. Again, this was a horrific incident. ALL the staff at AHW were compassionate, empathetic and extremely kind to the family. While cleaning out personal items, they'd put items aside that weren't damaged by fire/smoke/water, that were sentimental to the family. Example, photos, wall painting, Dads Notre Dame and Angels memorabilia, Great Grandma's grandfather clock etc. I believe other companies wouldn't have had the degree of compassion they had, and would have tossed these items. Most just want to come in, get the job done and leave. NOT AHW, they came with their hearts open and empathy shining through. I highly recommend AHW for all the reasons stated above: Professional, Honest, Dedicated, Ethical, Hard Working, Very responsive, Respectful; there's so many positive adjectives I can use for them and it still wouldn't be enough. If you don't believe me, do yourself a favor, if you're ever in need of this type of service, call AHW, I promise you won't be disappointed! Mike, Ray, Justin and Henry their compassion went beyond the family, it was also given to me as a friend/neighbor for over 22 years!

I had a serious issue with a leak from my upstairs toilet that was seeping through the ceiling into…read morethe room below. It was stressful seeing water damage spreading, but Affordable Home Works handled the situation with care. Henry quickly identified the problem area, removed the damaged drywall, and made sure everything was completely dry before starting repairs. you would never know there had ever been a leak.

Lartek Restoration

Lartek Restoration

(43 reviews)

There are not enough words to describe how wonderful my experience has been with Lartek…read morerestoration. From my initial call with Christian about a leak in our home to which he responded right away on a weekend morning, to having John come out and reassure me that everything will be okay along with providing a thorough explanation of the process with complete transparency and professionalism through it all. John has a heart of gold and truly cares for his customers and has their best interest at heart! We could not be in better hands going through the process of repairing our home and I'm so glad we found Lartek Restoration! Save yourself the stress of looking at other restoration companies because Lartek is truly exceptional. 10/10 recommend. Thank you all for all that you do!

After going back and forth with the insurance company and not really getting a clear answer for my…read moreinsurance policy coverage, Chris and his team came in to save the e day. Chris quickly explained the process and filed the claim with the insurance company which then all the pieces started to fall into place. After dealing with a messy water damage in the bathroom and not knowing where to start; my bathroom got repaired in no time by Lartek Restoration. The team was professional and very knowledgeable, they were clean and used tarps and all the equipment to close off the area. On the hallways they used plastic to insure my floors were protected. Chris kept me informed every step of the way. I can honestly say, I would have been lost without his help. I have since used Chris for other needs as they DO IT ALL. If you need to file a claim, please don't do it alone. The insurance will try to get out of it. If you don't know, they will ask you questions to make it look like it was your fault. Don't do it alone and call Chris. Lartek is a family owned business and they will be there to help you with all your construction needs with or without insurance. Thank you Lartek and your team, Noe, Mario, and Efrain. You guys rock! Best, Peter from Redlands

Servpro of Woodcrest / El Cerrito / Lake Mathews

Servpro of Woodcrest / El Cerrito / Lake Mathews

(20 reviews)

Servpro was so professional from my first phone to Elisa to the inspector Rudy coming out so…read morequickly. I'm a realtor who had a listing just about to close when a waterline in an attic burst causing a terrible flood running the the walls in the laundry room. Elisa was so pleasant to talk to and she reassured me they could help me quickly so that I could close my escrow. Rudy came out the next day and wrote up a detailed quote and was very professional. The quick acting of getting out there and Rudy's attention to detail saved my deal and we got it closed within a week of my appointment. I'm very happy with Servpro and would recommend them to anyone with a water leak in need of remediation.

Everything was all good until they decided they had accounting issues... We used this company to…read moreget repairs done after an insurance claim through State Farm ( also, don't use them, but that's a review for another day). For the most part, the service was fine. At the end of the project I asked for the final balance. Talked to someone in Person who is actually handed the check to & had another person call to confirm. I wrote a check for final payment, then three months later they reached out, saying that we still owe an extra three thousand dollars. I went back-and-forth, continuously letting them know that I confirmed the final payment... even put that in the memo of the check. They proceeded with threatening calls, saying that they would put a lien on the property, and were very rude and disrespectful. Finally, they agreed to settle it for less than the amount. But never admitted to their accounting mistake. Horrible experience!! Will never use them again!! Buyer beware!!

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We met Tristan and his team at the perfect time. I haired a plumbing company to come diagnose a…read moreleak (which they did a terrible job in doing) and then our insurance company sent out Tristan. He spent about three hours at our house the first day looking at the damage, speaking with our adjuster, and going over every single questions my wife and I had for him. Only at the end of our conversation did he mention just returning from a business trip to Kentucky at 3:00AM.. he went above and beyond from the second we met. His team (Hector Jr., Angel, and Salvador) worked quickly to address the damaged areas and set up fans. We then learned that we needed a pod to store stuff so that would garage could get repainted. This was very stressful as we have a lot of "stuff" in our garage, but their team did an amazing job carefully documenting and boxing up our belongings for storage. We are thankful to have met Tristan and his team! My wife had to handle a lot of this on her own as I was out of state for a couple of days. She is usually the one who makes me call and deal with everything! But Hector jr, Salvador, and Angel made her feel extremely comfortable. After one of our recent updates she even said "Tristan is my best friend!".. needless to say, we were treated exceptionally well from the moment we met Tristan and his crew. Very thankful! I'm I'm

Tristian and his crew did amazing work. They were fast. always kept us informed and answered all of…read moreour questions.

Nexgen Property Restoration - contractors - Updated October 2026

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