I grew up with Newport Creamery and have always liked there menu. The people working there are always friendly. However our last visit there a few days ago gave us a sad surprise. The waitress told us they no longer have pickles. Who ever heard of a restaurant that did not have pickles? My wife always has pickles with her meal, and we will not be going to the creamery. They also do not have potato salad anymore, what next? read more

I came here for an Awful Awful on a holiday. There was no sign saying you can't come in, so we decided to head in to see the full menu. A much older woman, blonde with glasses, I'm assuming a management position, scolded us to get back outside. She was incredibly rude. I am typically very quiet and polite in public spaces, but this woman was so beyond rude to us that I genuinely wanted to tell her off. She did the same thing to another customer shortly after. Who trained this woman? I'll be going to Papa's Ice Cream from now on. If you see this, be kinder to customers instead of using sarcastic tones and scolding them like children. That kind of behavior will potentially leave you in a situation you don't want to be in some day. Not everyone has my grace. read more

Service was great! They changed the brand of hot dogs from one that was delicious to one that I wouldn't feed to an animal Awful decision by the new manager. read more

The dining room closes at 9pm, and they would not let my 99 year old mother use the bathroom at 9:15pm even though we ordered ice cream. Would give zero stars if I could. Confusing and deceptive closing times. Advertised that they are open until until 10pm. read more

I grew up on Friendly's. When I moved to North Carolina, the opened up a Friendly's in the town I was living and no other restaurant was a comfort like that place so far from my New England home. But they are pretty much gone, save a very endangered few. The good news is that Newport Creamery scratches that nostalgia itch. It makes sense as they both served the "Awful Awful" milkshake, with Friendly's rebranding it Fribble and changing the key ingredient from ice milk to ice cream (making it more of a traditional milkshake.) https://en.wikipedia.org/wiki/Newport_Creamery So they have a big beef - the same as Friendly's and it is a solid burger. They cook it how you like it and still have the option to serve it The Creamery Way (on white toast instead of a bun). Thee service the night I went was great. It is a tad expensive for what you get, but sometimes a dose of nostalgia is worth it! read more

Newport Creamery - Big Beef & French Fries - Desserts Near Me - Warwick, Rhode Island

Not too happy with the new changes in menu. My whole family been coming here for more than 30 years after sports event and family events. Ashamed that the menu options and pricing have changed. With the new prices I can no longer afford coming here and keep the traditions going with my grandkids it's a sad moment for my family. read more

My favorite things are here no more, and so I won't be visiting NC any more! The foods we prefer are no longer available.

Stopped by here today, we wanted a quick meal before leaving town / heading to the airport. I'm a fan of Newport Creamery, having grown up partially on the East Coast, but my fiance had never been. The mozzarella sticks grilled cheese sounded too tempting to resist, so we split that and the Vermonster. The mozz one was pretty good but the Vermonster was just okay; I didn't taste any syrup as advertised. We also got two Awful Awfuls - his was choco-nut and mine was peanut butter. I liked both but his was better. We also got sweet potato fries and onion rings for sides - the rings were good, the fries needed salt or something. It was about $50 with tip for all of that which seemed pricey, but both entrees were like $13 (the sides were premium and were extra), and each Awful Awful was like $7.50 each too. I noticed a few people just eating ice cream and that's a good option for this restaurant as well, just going for dessert. Overall I'd come back here but I might try other entrees on the menu or just do dessert. read more

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If you live in Rhode Island, you probably have been to a Newport Creamery at least once...either a friend, relative or co-worker has met you here for a shake, ice cream or meal. The Newport Creamery has a rich history. The company's roots date back to 1928 when Samuel Rector, who was already in the milk business, took over a dairy on Van Zandt Avenue in Newport, Rhode Island and became a wholesale milk distributor. Four years later, in 1932, Mason Rector (Samuel's son) joined the business. That year, the Company also entered the retail business when it began to deliver milk house-to-house on Acquidneck Island In 1940, the Rectors opened what was described as a "Milk Bar", serving ice cream. The location of this "Milk Bar" is the exact location of the Company's flagship restaurant and plant - 208 West Main Road in Middletown, Rhode Island. With the opening of this first store, the Newport Creamery's ice cream business was now beginning. This last time, I got a milk shake, which goes by the trademark name of AWFUL AWFUL.....(LOL). It comes in many flavors like Vanilla, Chocolate, Coffee, Strawberry, Mint, Cotton Candy, Orange, Bubble Gum, Chocolate Mint, and Mocha. For about $6 for a regular size one, it's a filling sweet dessert !!!! The restaurants has a large selection of sandwiches, salads, soups, burgers, etc....so it's a local hangout for meals as well...not just sweet treats...... read more

Newport Creamery - Milkshake... - Desserts Near Me - Warwick, Rhode Island

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My aunt came in from California and her whole order was a catastrophe. She is allergic to nuts and they over cooked her burger. This is not good if she has a reaction we will be taking legal actions against this Newport Creamery. The waitress was very confused to take a coffee ice cream and bring maple walnut. The place was totally empty the manager asked did my aunt tell her she had an allergy. Why should she have to mention that is she ordered coffee ice cream. Very quiet. read more

Newport Creamery - Ice cream menu - Desserts Near Me - Warwick, Rhode Island

not sure what happened there today but it was the worst possible experience I've ever had there. Took my grand daughters to lunch today - we went in and it took about 5 minutes to get seated - they sat us at a dirty table and then seemed put of when we asked for the table to be cleaned. that took another 5 minutes. Then we sat for 15 minutes and no one came over - no communication - nothing - like we were invisible - We got up and went to leave then we were told I was coming right over - too late unfortunately - the pre service as non existent - didn't want to take a chance at that point to se just ho much worse it could get. I'm sorry but this location need a new set of employees - got to get rid of the ones that don't care for a set of new ones attentive to the customer. Management let this be a warning to you - your place stinks..... read more

The food is always on point. the waitstaff is great. Kim and Jess Mina and the new person Eden are all very professional and courteous. The Manager Kelly is always very friendly and always checks to make sure everything is good. i come to the Creamery at least once a week in Warwick RI read more

There were only 3 tables full, my table being one of them, and yet service was painfully slow with at least 3 employees working. Ordered a 4 scoop sundae to share with my husband and a cup of coffee. Ice cream was dropped off with the bill and no coffee. Nobody came to check on us or collect the payment. Ice cream tasted artificial and cloyingly sweet. Tasted like the cheapest ice cream from the grocery store. I finally went to the front to pay and asked for the coffee to be removed from the bill. Our waitress didn't even turn around to look at me when another employee told her she needs to take it off the bill. Bad ice cream and service was non-existent. Hard pass. read more

Newport Creamery - $7.99 sundae. 10/20/2021 - Desserts Near Me - Warwick, Rhode Island

Terrible service. Ordered a super sundae and a coffee for dine-in. The sundae came but the coffee never came. The bill had been brought with the ice cream and I expected the coffee to follow. Not only did they forget to bring it after already charging me, but the server never returned to our table to check on us or collect payment. Eventually we had to go up to the counter to tell them to have them remove the coffee from our bill and then pay. Not recommended and will not be back! read more

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RI is known for their awful awful so we had to try it. I got the Oreo one. Honestly, I hated it. It's too icy. It tasted a little bit better if you drank it from the top but I don't get the hype. read more

Newport Creamery - a hand holding a cup of coffee - Desserts Near Me - Warwick, Rhode Island

The food took super long but my waitress was very nice, to be fair it was quite busy. A nice diner like vibe if you want an affordable meal to eat. Over the years me and my wife have noticed the fries are very hit or miss. read more

We came here for a quick dinner before going to the movies. We were greeted right away with a friendly face. Seated promptly. The restaurant was clean and tidy with several waitstaff. We ordered many items off the menu. Fish and chips, fantastic. Fajitas taco salad... yummmy. My husband ordered the Big beef, he loved it. Food was fresh, delivered timely and absolutely delicious. Staff A+, Food A+ , Experience A+ read more

love the service when you walk in. I love the grilled cheese sandwich but I feel like the menu was cut short. great place to chat by the way. 9/10 read more

I tried this place yesterday and have to admit that it was good. The service was a bit slow but the food made up for the delay. The burger was moist and so good! Perfect temperature Ofcourse I tried the shake and it did not disappoint- huge but satisfying! No flare but at the same time just enough for a low key day! read more

Newport Creamery - Desserts Near Me - Warwick, Rhode Island

As a kid, I used to have friendlys quite often and when I heard Newport Creamery still made a classic "Awful Awful" as they call it, I had to try. I had the coffee and the strawberry banana chip and although they tasted great, I thought they were too sweet after drinking about half the cup. Still recommend trying though. read more

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This place is a gem! I have traveled the world a lot and nothing is quite as good. Everything here is above average and satisfying. And they know how to make an awesome milkshake which is not as easy to find as you might think. Plus you get old fashioned sit down table service! read more

Horrible. Went to get two small cups of ice cream which are supposed to be 2 scoops. Both were only one scoop and cost over 12.00$. This was Newport Creamery Seekonk. Place was dead and took some girl hanging around 10 minutes to come to take out window. Won't be back. If you're and ice cream place at least do ice cream well and don't be cheap! read more

I've had good experiences dining in but when I ordered an avocado bacon burger for takeout on two separate occasions -- from different locations each -- it came with the meat overcooked and no toppings or sauce. Fries were cold and soggy too. Both times. read more

Ice cream is watery and bland, we weren't even given spoons and had to eat it with forks and knives. Service is extremely slow despite not being busy and a ton of employees sitting around. Emailing the marketing email the owner says to doesn't get any reply. read more

Negative 5 it was a rating. Service is absolutely horrible. Everyone that works here looks like the most miserable crew ever. Food was okay. I had rotten lettuce but not surprising by any means. Over a half hour for food with no one in here. I am never coming back to this place read more

Worst experience at Newport Creamery due to terrible rude waitress. 1st we were left standing at the door finally about 15 - 20 minutes we sat at empty booth. My friend said he thought she may retaliate, I said don't be ridiculous. Well I was wrong she left us waiting then took our drink order then we waited more finally she took our food order THEN more WAITING after about 45 minutes to an hr I went up to her and asked where our order was she looked at her order book and she never even put it in. That was last straw we asked what we owed for soda and another waitress said forget it. We left never to return what a terrible experience! read more

A local comfort-food stop...at least five times a week...breakfast, lunch, or dinner. Sometimes more than one meal on the same day! As a child my family and I would visit the Garden City location strictly for icecream. Moving to Gaspee Plateau as a young mom, and later to Lakekwood, the Gov. Francis location became our favorite. I have had nothing but positive experiences. Sure there can be a wait during those crazy busy summer hours. Maybe my English muffin isn't perfect 100% of the time, or the coffee isn't magically filled every 10 seconds...none of that matters. Three generations of my family have made the Creamery "our" restaurant because of the PEOPLE who serve us, the people we have met there along the way, and the together time we have spent on those green vinyl seats over MANY years. My two adult children have fond "burger and ice cream" memories, and my adult grandchildren still smile when the Creamery is mentioned...sometimes it's an all-out laugh! One of my granddaughters, as a little girl, insisted it was the Portmore Creamy! She's now 20 and still chooses to refer to it that way...and we chuckle when she does. People will always gripe...feel free to do so. But you won't hear it from me. To the staff at the Gov. Francis Creamery...keep on keeping on. You rock in my book! read more

I was so excited, on vacation going to get my favorite ice cream. Food fair, expected it to be slow, and it was, but then it sat at the counter ready to be picked up by our waiter for 10 minutes, my brother in law could see it from where he was sitting. Our waiter only had one other table to take care of. Table next to us ordered after us, got their food first, different waitresses, she checked on them multiple times, unfortunately they had 4 children running around the table and yelling. Waited for 20 minutes after we finished our meal for our waiter to finally come back to the table after motioning to him twice and catching his eye. He finally came to get our ice cream order and our favorite ice cream has been discontinued. So Disappointed !! Never need to go to Newport Creamery Again!!! Sandy read more

This place is a joke. Always under staffed, this time I waited over 30 minutes and couldn't even get seated. The manager was rude and unprofessional and didn't care that people were standing there waiting for a table. I see a lot of bad reviews on here and am surprised that the people that own this place don't seem to care and do anything about it because this place has been this way for some time snd is only getting worse. Oh well, won't be back! read more

Dirty and disgusting!!! The service? Well there wasn't any. Just a bunch of staff walking around. Save your time and money

A Rhode Island tradition of great food-that always delivers. A group of friends and I had gone out to eat here and we all had a great experience. The server was polite and attentive and the food was delicious. The pistachio ice cream and jimmies combo may be the best in the state. read more

Went to Newport Creamery today with my meals on wheels voucher, I guess that still are not treating the elderly right, I ordered a soup and half sandwich, which was on my menu that I was given from the meals on wheels, they said they only had chowder and chili , so I said I will have a cup of chowder, and a tuna sandwich, then the waitress came back and said to me, you can't have the chowder, or the chili because it cost more money, and you can't get it with your voucher, which I purchased, and the manager kept saying to the waitress chowder is not soup, and chili is not soup. Every time I go there there is some kind of problem, and they make you feel small. read more

I went here because I heard the Aweful Aweful was a great shake and that it's a Rhode Island treat. Well the name lives up to it. I ordered the Oreo and it was indeed Aweful. The shake was not thick enough and it seemed to have chunks of ice in it. Thank god I came after 3 and got it half off. Chic fil a has way better Oreo shakes. read more

Literally stood at the window for over 5 minutes without the woman on the other side even acknowledging that I was there. Great customer service guys! read more

A rather small Newport Creamery and sort of dumpy looking from the outside. I got the impression that the place has seen better days. However the food was good, or at least as good as any Newport Creamery gets. In fact the Awful Awful's were especially think and creamy and the ice cream excellent. What really made this Newport Creamery stand out was the service. The waitress was incredibly nice without being phony or saccharine sounding. Perhaps she was bored because no one else was in the place but she definitely made our visit as pleasant as possible without being intrusive. That alone is worth 4 stars. read more

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The worst service ever. Had to get up and leave as it took an hour to get breakfast. Not sure why it would take forever to get toast and eggs and a waffle but it did. read more

This place suffers from bad management. The young people who work here are great, but the new management is subpar. If your closing time is 10 pm, don't lock the doors at 9:55. read more

waitress crushed it with a late large party with a lot of different things being thrown at here! she was unbelievable GREAT! food was wonderful and the ice cream was awesome!! glad to see that a Rhode Island staple still kicks butt!! read more

This place isn't going to Wow you but they have a nice menu selection and good service. I had the tuna melt which was tasty. My only complaint is that the tuna was cold which affected the "melt". read more

Typical luncheonette fair with excellent ice cream. The Awful Awful is made the same way it was made in the old days, using ice milk instead of ice cream. A must experience for any foodie. read more

Newport Creamery - Desserts Near Me - Warwick, Rhode Island

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