Showed up at 7pm because they close at 8pm...and it's closed…read more Stick to your hours or change them.

Ouch! But my eyebrows looked really nice which is a hard task. Ya see back in the olden days I…read morewould shave off my eyebrows and draw them on. This messed up my natural shape and they have been distorted ever since. Waxing doesn't work for me and I don't like using concealer. Threading does hurt IMO and I won't get used to it but it last longer and is very precise. This was a new spot for me...... there are lots of options in the mall for threading but I get different results which is annoying. I had my brows, chin and upper lip done- damn menopause as long as they are consistent, I will be back!

B Threads is the place for threading in this area. Located right inside B Thrifty off of Route 1…read more They can be busy and sometimes just have one person instead of two so you can expect a wait. Theirs is board you can write your name down to save your place in line. There are 2 or 3 waiting chairs right outside. There's isn't very much privacy for threading if that's what you're looking for. Customer service is great. The lady that helped me was friendly and I was happy with my eyebrows. There's a sign that says cash is preferred.

I had my eyebrows threaded at this establishment and I was pleased. The owner was friendly and did…read morea great job on my eyebrows. I will be a regular customer.

Even though their reservation system wasn't working, they were kind and accommodating on a very…read morebusy weekend. Preet had a very soft touch. I look forward to going back for future services.

I requested an appointment online, I got the auto response and the date. In the email it said wait…read morefor acceptance email. I never heard back. So I'm not sure if they pay attention to requests or not but I never heard back so I don't feel like the customer service is good

This place did not disappointed! Fast affordable and super nice ladies!…read moreCan't wait to go back for my facial! Forgot to take a pic!!!

I went in this morning to have my eyebrows threaded and get a Brazilian…read more The owner was by herself. She asked me to sit for the eyebrows first while the wax warmed up. I tell her I like arched eyebrows and wanted to keep my shape. I specifically tell her I do not want rounded eyebrows. Well, my left eyebrow was over threaded and is now round on the bottom. i guess I should've known when she did not bring me a mirror to look at them. I am going to have to fill it in so it matches with my right eyebrow. She then tells me to go to the private area so she can wax me. Hands me wipes so that I can freshen up. When she comes back in, she rushed through the waxing because people were coming in. At the end, she puts oil on me and says she's done and walks out. I get up, go grab another wipe and start cleaning the oil off. It is then that I realize she left entire patches of broken hair all over. No such thing as a smooth feeling anywhere. I am not coming back ever! I will have to go pay someone else $60 for a Brazilian that should've been done correctly in the first place. Save your money.

Definition of a great eyebrown threading, place is clean, good customer service I move out of the…read morearea and after 7 years she still did my eyebrows the way I like it

Farah is the best! Been going to her for a few years now, and my sisters are hooked on her too…read more She's quick, affordable and kind. I don't let anyone other than her to touch my brows. The place itself is clean and in a great location. I get my underarms waxed with Farah as well and it's the best.

Sabina was fabulous! A true brow artist. She showed me the best shape for my brows and started to…read morechange them in my first visit. Will definitely be back.

I have never trusted anyone with my eyebrows before, but decided to risk it based on the great…read morereviews, and have no regrets!! Sabina does her job quickly and very well, creating clean, perfect eyebrows of the exact shape you ask for. She has been doing threading for 13 years now, so she absolutely knows what she's doing - I will definitely be coming back here. I do want to say, if this is your first time trying threading, just prepare that it is quite painful! I wasn't expecting that, but it's still absolutely worth it for the beautiful results.

my eyebrows look so great! Thank you Sabu you killed it :)…read more So professional, kind, skilled, and accommodating. Totally making this my regular spot.

From the owner: Expert Waxing and Threading Services Personalized and…read moreHygienic Approach Enhance Your Beauty and Confidence Call now for consultation

I have been going to Pooja for a couple of years now. It is really easy to get an appointment with…read moreher via the Genbook website. Very quick. Wait time is nonexistent. I started off doing my eyebrows and then moved to full body wax with her. She tells me the process so I am not nervous.Keeps me talking to avoid pain lol Upon reading some comments, she could trim after she threads your eyebrows. Sometimes the hairs aren't align and look symmetrical. She does offer aloe at the end. She does put a cleaning oil after the waxes. Prices are great! I can't complain. ESP someone on a budget. I don't plan to seek another person unless I move!

The best in West Springfield! Pooja is great and doesn't over thread my brows. She's booked…read moreappointment only so sometimes hard to see spare of the moment. Otherwise, best brow service..period.

I went in on April 8th at 10:15am…read more When someone comes in and is trying to communicate.... Go up to them. A lady came out around the back of the store. She was talking but I couldn't hear her over the loud music. Which is fine, the music was good. But I yelled that I couldn't hear her over the music. Then she stayed where she is and pointed at her face and eye brows while talking. I say loudly again, I can't hear you, music too loud. But I motion to my face and say loudly, face threading please. This happens AGAIN, she makes gestures to her face and talks... at this point she knows I'm here for a threading and full face as I indicated through gesture and speaking loudly to her, because of the level of the music. In my opinion if a customer is coming in and needs to communicate ... go up to them and talk professionally to them. I get my face threaded all the time and I will try this business again at another time. But for now it's a 1 star review.

I've been going here for 3 years now but with Kiren for 1 year. I cannot recommend Kiren at Hi Brow…read moreBar enough. When I came to her, my brows were struggling thin, uneven, and honestly just tired. Kiren truly brought my eyebrows back to life. She took her time, mapped them perfectly to fit my face, and explained what she was doing so I felt comfortable the entire appointment. The shape, the fullness, the detail everything was intentional. My brows look natural, clean, and balanced again. What I appreciated most was that she didn't just "do" my brows she restored them. She gave me a plan to maintain them and was honest about what would help them grow back healthier. If your brows need saving, trust Kiren. She has the vision and the skill. I walked out feeling refreshed and confident. 10/10 experience.

Jasmine does amazing work. She professional, courteous and detail oriented. Always 100% satisfied…read moreafter visit.

Cindey did my Brazilian and underarms and she was absolutely amazing! So professional, kind and we…read morealso had a great conversation. I was in and out in a zip. If you want a great experience overall book Cidney or call and request her. It's always nice to find a wax specialist after relocating. Also Hermella was great to recommend her.