Reese was wonderful and helpful. Wonderful outstanding customer service. Would come again.read more

Mark and Suji did not show professional communication. I went in to exchange my BRAND NEW SHOES…read morebecause they were too narrow. They inspected the bottom and there was some specs of floor dirt. They said they cannot accept exchange because they were unsellable. They were unworn with TAGS ATTACHED! Major attitude and lack of respect for the customer. I showed them the "new" shoes I wanted to exchange them with that ALSO had floor particles....from touching THE FLOOR.. 5 stars for EXTREMELY kind and great customer service from EVERYONE I spoke to in the shoe department. Super knowledgeable and helpful!

I almost let recent negative reviews scare me away from going to the Irvine store and go to Costa…read moreMesa or Laguna Hills, but my recent experience proved that perception isn't always reality. From the moment my son, who's going into middle school, and I walked in, we were greeted right away and connected with Judy, our sales specialist. Our stay lasted about two hours, and Judy was amazingly attentive the entire time. She was so patient and detail-oriented, going back and forth to bring out ten to twelve different pairs of shoes for us to try on without ever frowning, even though there was no commission on our purchases. What really stood out was how she spoke directly to my son, making him feel truly involved in the process rather than just talking to us as parents. She also applied that same dedicated care to my wife, and thanks to her explanation, we finally figured out the reason for her ongoing ankle and knee pain. Judy's exceptional service and focus on satisfaction were unmatched, making her the person to ask for!

I've been having some foot issues, which seems to be some sort of rite of passage for your…read moremid-thirties. A few people recommended a visit to Road Runner, and I'm so happy I listened. As soon as I walked in, someone checked me into their queue for an assessment. I think they give everyone a foot analysis, with no commitment to purchasing their inserts. While I waited, I browsed their shoe selection. I lean more toward Hokas and Aesics, but I was open to trying something new. The wait was about thirty minutes, so if you're looking for a quick shopping experience, this isn't for you. Go in knowing that you're going to wait, but I actually didn't mind this because I appreciated the one-on-one experience and all the info I received about my feet. Judy performed my foot analysis. She had me first walk on the treadmill and after I stepped on their fit finder machine. This machine provided information on foot length, width, arch height, alignment, heel width, and more. Judy reviewed all this info with me, and they also email it to you for free. I decided to purchase their insoles to see if they make a difference. So far so good, so I'm curious how they'll help in the long run. I have been wearing Hokas with a lot of cushion and I learned this was the wrong shoe for me because it could actually make my foot more unstable. Judy recommended a mid-range cushion for me. She was so patient with me. I must have tried on 6 different shoes and she paid attention to how they fit me and recommended sizing for me. I really appreciated her attention to detail and the time she spent with me. I signed up for the VIP family and ended up with some savings in the end. I love that they have a 90-day perfect fit guarantee along with some other perks.

I love that this store is located on the outside so that it is easy to access from the parking…read morestructure across the building. The workers are very kind and friendly everytime I come here. They have offered to open up the dressing room for me and help me get my size. The store itself isn't large but it doesn't feel messy. They do a pretty good job keeping everything folded and neat. The sales racks are usually there but the selection is prefer limited depending on when you go. In terms of value, the prices are high but really worth your money. My lulu pieces last me for years. Parking: free but the structure may be packed on the weekends

I had an order to pick up and a shirt to return. Parking was a challenge due to the ongoing…read moreconstruction and detours throughout the mall. The store is accessible from the outside courtyard area. The associate who fetched my pick up order was very efficient and helpful. The line to get my shirt returned was long and slow. There were at least 4 visible associates on the floor but only 1 person ringing people up at cash wrap. I had about 6 customers ahead of me in line and it was a bit of a head scratcher to me why at least one more associate couldn't jump in to help the cashier some extra support. Overall I thought the merchandising was done nicely and the store felt nice and open. The newest polka flock gears were available and I also liked the varieties of accessories to ogle at during my wait in line. Unless I have another in store pick up I have to make here due to a merchandise availability, I don't anticipate returning. The laborious nature of finding parking, long wait in line, and the outdoor entrance only nature of the store makes this a no for repeat visit.

Legends Sportswear is my go to place for my soccer teams! Steve has great pricing and always meets…read morethe deadline. He always goes the extra mile to make it happen even when his manufactures drop the ball. He has my business for many years to come. Great place.

Bad customer service. This is the second order i do with this company and still havent improved. I…read moretold him" he had excuses for everything and came back with " dont come back". How do u keep customers this way. Wait! Customers must not be important to u. Karma bro!

Dropped by to pick up some shoes to support my feet because I have plantar fasciitis. After looking…read morearound Ricky greeted me and asked if I had any questions and I told him about my issue while running. He suggested a couple of shoes but highly recommended the ASICS Gel-Kayano 32 because they have the most support for the arch. He also assisted my wife with a selection although she came in sandals he had no problem giving her a new pair of socks to be able to try on some shoes. I personally don't like the thick sole but if that's what's going to get me moving so be it. This location is an outdoor mall and there is parking but depending on the time you go it may be difficult. I highly recommend this location due to the fact that the Ricky was polite, professional and knowledgeable, he helped me save an additional 10% by signing up for the newsletter. They have plenty of sizes in stock, they also have a BOGO 50% off. the value of the shoes are good if you plan to use them for the gym and running or even everyday wear. Thank you Ricky for your help, keep up the good work bro!!

I visited an ASICS store expecting basic customer service, but unfortunately, I was not attended to…read moreat all. Staff members were present, but no one acknowledged me, offered assistance, or even asked if I needed help while I was browsing. It felt unwelcoming and disappointing, especially when you're ready to make a purchase and expect at least minimal customer attention. Good products alone aren't enough--customer service matters too. I hope management improves staff engagement so future customers feel valued.

Four stars only because is final sale! They know what they're doing! Thank you Angelo, Henry! Henry…read moreis hilarious! I don't know why they didn't pick up the phone yesterday!

Purchased a pair of Nike Air Jordans for $39.99 with a retail price/tag of $99.99. Shoes are SWEET!…read moreNot a bad deal at all. Picked up several LA Clippers (YES, I am a fan!) with attached price tags of and up to $26.99 for $4.99 each. Avery nice Fresno State hooded sweatshirt with a tag price of $62.99 for $9.99. MANY and most teams avail as far a t-shirts, sweatshirts, shorts, caps etc.. They also offer a pretty good selection of basketball, running, childrens and womens shoes. Staff is very friendly and helpful. Inventory changes once or twice per week so visit often to find items you wish as my recent visit did for me. Been visiting this store for the past two years and I ALWAYS leave happy with my purchases. The mall iteslf is VERY sad with no real name stores as tenents but a few and MANY vacant store spaces avail. What is going on? It actually feels like an indoor swapmeet. None of that has anything to do with this store. You could pay more at other stores but why would you?

We recently contracted Apparel Choices and after working in the garment business for so many years,…read moreI can say that they are by far the most professional and punctual people to work with. Michael and Benny are two sharp, hard-working people and can be reached quickly. How many times have you called a contractor that took them forever to get back to you? Too many times to count. Their professionalism is a breath of fresh air. Their quality of production is excellent and will work closely with you to make sure they produce to your specifications.

Thank you Michael, for being the epitome of a seasoned, caring and very skilled business serving…read moresmaller businesses. Great culture. Great work. Great staffers. The "under promise and over deliver" folks. My new go-to team.

Came in Saturday morning to look for water proofer spray but got sucked into the large shoe…read moreselection and walked out with a couple of shoes. Katie and Adam worked well together as a team, while Katie helped us with brands and models, Adam brought them out for us to try. Both were very friendly helpful and knowledgeable. Great team!

Sad, Sad,Sad!! Shame on Dick's ( corporate) and Nike ( corporate) Not even a week into the World…read moreCup ( host nation) and no USA National Team jersey's !!! Not even top 10 National Teams !! You guys completely dropped the ball!! You wonder why brick and mortar is struggling!! It's all self inflicted!!!!