Can't say enough good things about Spear America, and specifically Noah…read more Came back from a trip to Mexico where a local shop had installed the wrong spear tip on my speargun. The gun was unusable for the entire trip. Total disaster. When I got home, I reached out to Spear America and Noah immediately diagnosed the issue, identified the correct spear, and went a step further. He swapped out the incorrect European tip so I wasn't stuck paying twice to get the job done right. That kind of service is rare. He didn't have to do it. He chose to. Saved me money, solved the problem, and turned a frustrating trip into something I can laugh about now. Customer for life. Shops are only as good as the people they hire, and Noah is exactly the kind of person you want on the other end of the counter. Thanks again.​​​​​​​​​​​​​​​​

Spear America surpassed my expectations with their flexibility with the exchange of my son's…read morewetsuit. Elizabeth, their customer service person was so easy to work with, made great suggestions, was quick to respond, and professional. We live in the Pacific Northwest so it's hard to find local stores to try on. She made the multiple exchanges easy and pleasant. So far the quality is great and he is loving his wetsuit. We definitely will buy from Spear America again!

If I could give them 100 stars, I would! Andy, Sophia and…read moreAllen are so awesome! This shop has gone above and beyond for us and we will continue to shop here and take classes. This shop is fantastic!

I really want to write something nice, as my original experience was good, but it slowly went…read moredownhill after that. In 4 months of purchasing an underwater cert course, the dive shop only offered one class. After not being able to attend this course and me moving states, I asked for a refund. This process has been conducted very poorly. In email threads, they have accused me of ignoring the invitation to the course when I have given them proof of my contact with the instructor, saying I won't be able to attend. Still, they say I have never been in contact with the dive shop. Now going to PADI to try and get a refund. Overall, I have not had a good experience with Dive and Photo.

I had an issue arise and my scuba trip ended up getting canceled after renting all my equipment…read more The shop gave me a free tank rental on my next visit to absorb some of my losses.

This place just gets "better" (WORSE). After waiting almost 3 weeks to finally get our tank back…read morefrom viz/hydro - since they were always conveniently "closed due to unforeseen circumstances", - they forgot to attach a sticker proving visualization had been done. So now we can't fill the tank. I called yesterday and Jeff neither apologized or offered to rectify the situation. He just told me I'd need to come in when the "viz specialist" was there. Why? If they're so good at their job, how did they miss that step?! Or, I could go to the Cypress location and any manager there could affix the sticker. Ok, so...only a "viz specialist" at the HB store, and a manager at Cypress?! Make it make sense! Horrible staff and customer service. You guys should stay closed due to "unforeseen circumstances".

I went in there to fill up my scuba tank. I have a smaller one. The gentleman that filled up my…read moretank was really kind, really knowledgeable. He answered all my questions about scuba stuff. I'm new so I need to ask a lot of questions and he was eager to give me answers. I appreciate this business and I will be back again soon these people are awesome.

Although I do not dive, I was on a hunt to find a shop who can fill my paintball tank. Don't let…read morethe low ratings divert you from this shop. Gary is a expert and knows what he is doing. The shop is jam packed with gear. I came in asking a million questions and he happily answered all of them. The shop is a little hidden. Might you say a hidden gem. Support this shop.

Was able to compete my first dives here and the experience was great. The instructors do a great…read morejob here

Larry and Ruth are awesome! They walk you through all the material and are happy to answer all your…read morequestions and go into depth about any of the material. Hire them!

THANK YOU SO MUCH and BIG SHOUTOUT TO JEN IN THE RUNNING SHOE DEPARTMENT SHE IS ABSOLUTELY AMAZING…read moreGIVE HER A RAISE AND EXTRA VACATION DAYS! I recently went to snails pace, but Jen WAS ABSOLUTELY AMAZING. I was just exploring different options and she was able to give my gf and I some pointers. Without any equipment or fancy machines she grabbed our shoes and was able to take a look at how we walked. She said I was normal, but my girlfriend's feet were supinated looking at the bottom of the shoe. WE WERE ABSOLUTELY AMAZED. I tried 5 different pairs but she was able to give tips on running a marathon as well! My pair of Saucony Guide 18 were only $98 with the discount we get. I got some Feeture socks as well and it was very comfy on my run. Thank you so much!

We absolutely love Sports Basement--this location has quickly become our go-to. The store is super…read moreclean, well organized, and has a great selection for everything from camping to everyday outdoor gear. We actually prefer this one over the Long Beach location. The only downside (and the reason for 4 stars instead of 5) is that no one mentioned the Basementeer membership discount to us during our first visit--even while we were checking out. We ended up discovering it ourselves later and signed up online, and it's such a great deal that we definitely would've used it on that first purchase. Overall though, still a fantastic store with a lot to offer--we'll definitely keep coming back!

I was here early today, i need it some pellets for a hunting rifle i just buy, i didn't know the…read morecaliber so i took the magazine, well they lady that help me didn't know anything about it and i was expecting some help that's why i chose this place but i guess they just hired anyone this days, i try on google but unfortunately i got the wrong ones and i spend 10 dollars for a useless pellets i won't be able to use, i hope they worried a little more on their customer and hired people with the right skills to perform, thanks for making me waste my time going here....

I returned an item for store credit on November 4 I was…read morepromised credit for this to my Bank of America account. I never received it.