I contacted NGP because I purchased a used S3 that they performed some upgrades on according to Carfax. They had no problem looking up the work performed and gave me the details to help me understand everything that they did. That information helped me decide my next move. Unfortunately they are a bit further away from me or I would use their services without question. read more

I was a happy customer, hoping to be a returning customer, after an efficient checkup and APR tune-up on the engine and transmission of my Golf R. More specifically, I was looking to upgrade the intercooler and install a new turbo, and do that while doing my next oil change. Unfortunately, two emails requesting quotes were never answered, and neither was the message I left on one of the employee's answering machine, so I've now moved on / will have the job done elsewhere. read more

I thought DIY was for me and I tried to install an aftermarket intake, turbo inlet and turbo muffler delete, I got the inlet pipe done but while installing the intake I dropped my socket into the engine, I ended up putting the stock intake back on and calling for backup, NGP was able to fit me and install the intake and turbo muffler delete The R600 requires you to cut a hole to install the sai adapter, I couldn't do that and NGP didn't do it either, they just put a filter on the sai and tied it off but whatever, since I'm closer now being in Manassas I'll probably go here for most of my service needs read more

New German Performance - R600 intake and turbo muffler delete, I was able to do the turbo inlet myself - Auto Repair Near Me - Manassas Park, Virginia

I'm so glad NGP moved from their old Lorton location to here in Manassas, they are now super convenient and both of our cars come here for service and any installs I can't handle in my garage. Most recently they installed a ABT Height Adjustable Spring kit on my SQ5 and performed a bunch of scheduled service on my wife's Golf R including a DSG transmission and Haldex flush. And, if you decide to wait there for your service they always have something cool parked in the waiting area. They are busy so sometimes you have to wait to get in but it's worth it, just plan head. read more

New German Performance - 2021 SQ5 on ABT HAS installed by NGP. - Auto Repair Near Me - Manassas Park, Virginia

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A friend of mine recommended NGP after I purchased a 1984 Audi. There are not very many places that know their way around such an old car with parts that are no longer available in the United States. Mike and Benji took time to explain everything that was wrong with the car and needed work over the next several years. Two years after the fact, I'm saddened that I will no longer get to work with them. Like everything when it comes to German cars, their shop is not cheap. But, I can tell you it's absolutely worth it. NGP really is the best out there. They do fantastic work, are incredibly honest, and I've been the best shop I've ever gotten to work with. If it's old and German, or new, they will fix it. I cannot say enough good about the quality of work the team does, and I cannot thank them enough for bringing a classic back to life and helping me safely put it on the road. read more

New German Performance - This is my 1984 Audi 4000 the team fixed. - Auto Repair Near Me - Manassas Park, Virginia

Having been an Audi driver since 2005, I knew of NGP but always associated them with being more of a performance shop. Luckily I found out they do regular maintenance on vehicles as well. After having my Q5 diagnosed at the Audi dealer I decided not to allow the dealer to do some costly repairs, and instead took the vehicle to NGP. Although I had to wait for them to have an opening for a week or so, the experience was great and saved me roughly 50% of what the dealer wanted for the same work. Couldn't be happier and now I have a shop that can do my routine work that's local vs going to the dealer. Highly recommend. read more

Excellent customer service and patient.. Thank gain for handling my order and taking the time to communicate with any updates

Wanted to say how responsive and transparent the shop is, I recently (2020) got my Audi S5 tuned to APR (they recommended the PLUS) which I luckily I did. This week my 16k car all the sudden pinged and CEL (oddly it disappeared as soon as I got there) they still ran to see what was wrong and found it. They contacted APR and I left, 2 hours later I get a call for me to bring it back for an update !!! Awesome customer service..... also with the PLUS free of charge...... so that's winning, good to see a reliable SME for Audi in the DMV area ... read more

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These guys know their stuff and have been helping with my '88 mk2 scirocco for over 20 years now. I've bought euro bumper and headlight replacements, tectonics cat-back systems, and had them get my a/c running properly among many other things in-shop. They also fixed a leak (after others replaced heater cores and door seals, etc.) coming from the clean air intake that plagued me for over a decade. read more

New German Performance - Auto Repair Near Me - Manassas Park, Virginia

Very impressed with the service advisors and they didn't talk down to me at all. I know my Touareg and they took great care of it.

Mike, Benji and the entire staff here are top notch. They went above and beyond the call of duty. Easy to talk to, they explain everything and they are at the top of their profession when it comes to working on Audi's & Volkswagen (amongst other brands like Porsche and Mercedes). I am beyond satisfied with them. Work done: lowered my S8, stage 1 & 2 APR chip and exhaust, racing spark plugs, oil change and a future install air intake system that's delayed due to Covid-19. These guys practice safe social distance (2020 ) and they work on the car as if it were their own. I trust them and I like them and I know you will to. Check them out for yourself and also take some time to admire the lot with all the beautiful cars they have in the parking lot. Lots of neat mods done! Quick side note: they were referred to me by a coworker and they also helped another coworker of mine who had a A6 that got towed to them in the middle of the night. He filled out the Dropbox forms and they had him squared away shortly thereafter. I feel comfortable referring them to anyone who wants to add performance to their vehicle or just needs trustworthy mechanics to work on your car. 5 stars all the way! read more

Stop lying to customers about what needs to be R&R on their vehicle. I was told by Benji that my shocks needed replaced, I said no and still have the same shocks today. read more

Again, NGP has come through and provided great customer service! They're always very friendly and reassuring of solving my car issues. My key fob was acting up so I was having a hard time starting the car and opening the doors. NGP fit me into their busy schedule and they miraculously fixed my issues. I thought it was going to some major reprogramming of my key fob or something else that would be a hefty cost but it turned out to be simple fix, short wait in the COVID style waiting area (thank you so much for moving your waiting area inside during the cold weather!) and because it was so simple (on their part), they did not charge me to fix the key fob. Thank you so much NGP for your help once again! read more

I have been looking for a place to take my S4 and was really happy to hear that NGP moved from their Lorton location to Manassas. My car needed new brake pads and rotors and NGP was able to replace them for a 1/3 of the cost of the dealer and less than the previous shop I had taken my car to. Everyone was very friendly and they were able to finish the job in a couple hours while I waited. read more

NGP is a top-notch shop. A word-of-mouth referral brought me here and I'm so pleased with my first tuning experience. Called and spoke w/Mike who gave preliminary recommendations over the phone. I arrived on a Sat a few hours before closing time and they were able to squeeze me in for a Stage 1 tune (GTI M7). I was in & out in about an hour. I'll be back in a month for the next round of service (coilovers, etc.) and I feel great knowing my car is in expert hands. Highly recommend! read more

New German Performance - Auto Repair Near Me - Manassas Park, Virginia

Brought my car in on 11/14/2019 to get what I thought was a bad wheel bearing replaced (quoted at $460) but was later told that low gear grinding noise was from brake pad clip coming loose and scraping the rotor. NGP replaced a rear tail light bulb that went out (I wasnt aware of) and tightened up the loose brake pad. With an opportunity to take advantage of an unsuspecting customer (which many shops would have jumped on) these guys showed their integrity (still some good in this world). All in all, I trust these guys and will recommend them to friends and family. P.S....they moved across the street from their previous location. read more

I wasn't excited about NGP back when I had my 2010 VW. That being said it's time for a another review. I gave them another shot on my 2017 VW GTI and have been very happy. I had NGP lower the car, install a rear sway bar, add an APR intake, do a stage 1 tune, and tune my DSG. Since I'm not a mechanic I told Benji what I wanted to achieve and he let me know exactly what I needed install to get there. Everything was explained to me like I had no clue about what anything did, because I only knew general terms, and I appreciated that extra time. Benji took the time to explain why I didn't need to waste money on a front sway bar. I also replaced the the factory pipe from my intake to the engine after I was told the benefit that upgrading it would give me. Everything has been so good the 2nd time around, I have now schedule a stage 2 tune and a downpipe install. read more

I have taken my Volkswagens to NGP for years, my trusted euro shop for modding and maintenance. I have had two cars up to Stage 2 and all work performed exceptionally. The customer service from Mike and Benji are top notch, with expert advice and a lot of patience for questions. If you're looking for a good euro shop for your car, I highly recommend. read more

Another repair shop came up with a ridiculous list of repairs for my Porsche and a trusted car guy sent me here. They checked out my car and said it was fine and their diagnostic charge was completely reasonable. It took a long time to get in and see them but if you can plan ahead your vehicle service needs I highly recommend them!! read more

Got a nail in my new M3 tire which I took to NGP to patch it. When I went to pick up the tire, I believe it was Benji at the checkout window assisting me. Benji said they could not patch the tire from the inside because it was not possible (BS! see pic) due to where the nail had penetrated. He said their technician tried everything (remove tire off wheel, tried to patch), but it was not possible to put a patch inside the tire, so they had to put a plug in it. This was a complete LIE as there are no signs of the tire being removed off the rim or new weights installed. See pic of wheel after repair. THEY ONLY PLUGGED THE TIRE!!! I asked why was I not notified the tire was not patchable before they put a plug in it? Benji said "THEY PLUG TIRES ALL THE TIME". I advised him I did not authorize them to install a plug (see work order) as that is a temporary fix and unsafe. I voiced my safety concerns but Benji said it is safe and they plug tires all the time. I advised him that if anything happens to the tire or my safety because of this plug, it is their liability. After I left, I called couple of tire shops and asked them if they plug tires and both said "NO" it is against company policy to plug a tire because of safety. I asked them if they can patch my tire and both said "NO" because they cannot guarantee a fix after another shop worked on it. I was able to have a local garage repair the tire with a patch. The shop confirmed the tire was never removed off the wheel as claimed by NGP and that they only put a plug in it. The plug was also poorly installed and it would have fallen in if I hit a bump. I have attached pics of the repair that NGP claim was not possible. I am very disappointed with NGP because they have no concern with customers safety. They use methods to repair tires that are considered unsafe by other tire shops. Please be aware that what you are quoted on the phone and what you pay at the window are not the same. They hide costs from you, perform unsafe repairs, and lie about the work they perform. They tried to charge me $51 for a poorly installed PLUG! (Response) Mike - I would have no need to write this review if NGP had communicated to me with honesty and integrity that the tire is not repairable, and it would need to be replaced prior to putting a plug in it. I was not given a choice for a repair and mislead by your staff that plugs are safe. NGP failed to document the issues with the tire in the final invoice which is attached to this review. I am disappointed that your response lacks facts. You have confirmed NGPs incompetence and dishonesty. Yes, I was charged $12.50 but only after I questioned the charge for a plug and the amount was reduced from $51 to $12.50. Unfortunately, I did not have a positive experience with NGP, I hope others fare better. read more

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5 stars. NGP knows what they're doing. The shop specializes in german cars, mostly VW and Audi. John, Mike, Benji - all three provided excellent customer service. Brought my Audi here for KW coilover installation. Price, very reasonable, much less than what other non german-car specialists quoted for the install. When I went to pick up the car, I saw on the work order, the headlights were adjusted (did not cross my mind to adjust the headlights now that the car is lowered). Book your installation appointment in advance. My appointment was scheduled a month out. That's just because of their quality of work and everyone uses them (over the dealership). read more

Dropped my vehicle off at 9AM and had it back at the exact time they said it would be done. Extremely knowledgeable employees.

I have been going to these guys ever since they were located in Lorton and my mk6 Gti was stock. They have seen me and helped in and out through the series of modifications I have done to the mk6 gti and they always they care of you and your car thank you to Benji for always being so knowledgeable and helpful with everything. Trust me guys theyre always booked for a reason theyre worth the wait. I will keep coming to this ngp and working with Benji and the crew @NGP for as long as I can. read more

Benji and everyone at New German Performance were wonderful to work with. They explained the items that needed to be fixed on my GTI. They also recommended waiting on a couple things as they could be combined in maintenance that was not needed at this time, but would be cheaper to do when combined together. Nice to find mechanics who are that up front and solid. I'd recommend everyone check them out. read more

I've been to both the Aberdeen and Lorton locations. Each time service has been excellent and done in a timely manner. Now that I've smartened up and I'm back in another VW (5th one), I'm pretty sure I'll be getting all my "fun" maintenance service done here. After having to replace my intercooler on my 06 GTi the dealer cleared my software. So I had to truck back to NGP and they re-flashed me at no cost. I think they normally charge $50. Not sure if this is true or not, or if he said it tto make me feel better. Either way I was happy! The Lorton location is a bit tricky to find, but that easily could be due to my bad record with industrial parks, google maps and horrible sense of direction. read more

5 stars, for saving me from spending over $1,000 to fix an oil leak I didn't actually have! (see another review for details) An honest place that actually knows how to work on a Volkswagen! Both of these are hard to find around here. The location is a little out of the way for me (coming from Fair Lakes, soon to be Leesburg...) but I found out today that it's totally worth the drive to know that your car is in competent hands! Had my timing belt done here three years ago, at the recommendation of VW Vortex forums -- took no time at all & the price was half of what the dealership wanted! After my experience today, I will be coming back here for everything now, You guys rock! :) PS. please consider opening that location in Dulles!! read more

Very knowledgeable staff here, and they are efficient. If you've got any VW/Audi product, NGP is your place to get work done. Setting up an appointment in advance is simple, you get an email confirmation with that information as well. Pricing is comparable to most other aftermarket shops, and the techs here really know what they're doing. They will give you honest advice and opinions on anything that may be affecting your car and will not try to upsell you on unnecessary work. FYI, they also do tech inspections for track days. read more

NGP is busy, but worth the wait to get an appointment. This is the one stop shop for anyone who wants to tune their VW or Audi. Great knowledge and service. read more

Cant recommend these guys enough. I have ordered through them in the past, but took my first visit to their shop the other day to get a quote for some exhaust work. Josh was efficient and very helpful in answering every question I threw his way. Not only that, the techs even noticed a leak under my golf and fixed it without hesitation. These are true enthusiasts who will take care of you and your car, you won't be disappointed read more

Service: A+ Professionalism: A+ Advice from staff: A+ Price: C Well Equipped Shop to handle all your VW/Audi needs: A+ Just wish it was cheaper so I wouldn't have to do all my own work. Also wish I could actually get a realistic time frame for booking an appointment. It always seems like I'm told it'll be at least 3 weeks of a wait to get absolutely anything done there. Which sucks, because they're a trustworthy shop. I really only come here for either parts, when something goes horribly wrong and I can't fix it, or for things like brakes or other safety related issues. Can't go wrong with NGP if you've got the cash, and the time to wait though. read more

NGP owns up to their reputation in the industry. Great service, knowledge and personable staff. They can be busy at times but don't let that be the cause for settling for less. NGP is a very prestigious, well known stamp in the industry and sets the bar high for others to model. See for yourself, I refer all my euro car guys and gals to Benji at NGP. read more

How do I start? They saved me nearly $2,000 dollars My VW CC had two different problems: 1- trunk and rear lights would not work 2- transmission was acting up When I took my car to VW dealer to fix the 1st problem, they wanted to charge me nearly $900. For something so simple, I could not spend that amount of cash. I went around looking until an old friend of mine recommended me to these guys From the moment I walked in the shop I got a good vibe. It did take them 2 weeks to schedule me in but it was worth it They fixed my electronic problem for $250, explained me exactly what happened and they had the honest gesture to tell me that the problem(transmission) that I had was still covered under my extended 50,000 miles/ 5yrs VW warranty. I had no clue I was still covered after 4 years They could've easily charged me a lot for that but they didn't. They did the right thing I will always come back to this place Thank you Chris and Benji read more

Should have had my GTI towed here from the start! If I knew ahead of time it would only have cost $60 more to tow it that extra 40 miles I wouldn't have thought twice. Lesson learned, and thankfully my insurance will cover that second tow. Local dealer, VW in Rockville MD, wanted "at least $1,700 and possibly more" with very crooked explanations and playing games. The guys from NGP came thru once again. Total will be under $1,000. They've installed my APR turbo back exhaust, cross drilled/slotted breaks, k04 turbo upgrade, and stage 3 clutch system in the past. Always on point and always honest. I will never again second guess myself and will contact them first. Thank you all from both the Lorton and Alberdeen location for taking care of my baby :). I can't thank you all enough! Benji, you frickin rock!!! read more

Polite service, staff willing to share knowledge to give an understanding on your performance package. I purchased a stage 1 APR tune for my 2015 VW GTI. I was in and out within one hour. read more

I've gone to NGP a total of 3 times for my GTI and every time I've left with a great experience. They are extremely knowledgeable and friendly. read more

Always awesome every time! Better and less expensive than the dealer. I have been a NGP customer for about 10 years. I used to drive 2 solid hours to get to their location in Maryland. 15 minutes from Arlington. Thanks guys! read more

New German Performance - Performance upgrades for your German car - Auto Repair Near Me - Manassas Park, Virginia

Trustworthy techs and advisers. Quality work at a reasonable price. Only down side is that they are so busy that it can be 2-4 weeks wait for a service appt. (I'd give 5 stars if this was a liitle better) But if you can plan ahead. These are the guys to use. read more

Love this place. I'm new to the Audi scene but I purchased my Carbon fiber carbonio intake directly from them(I hate waiting for shipping) and had my APR stage 1 tune done which makes a huge difference btw. These guys are extremely knowledgeable and professional on all levels. I learned a lot from the desk staff about German cars while waiting for my car to be tuned. Highly recommended. read more

Great choice for tuned Vag cars, I have a 18' Audi S6 stage 2 tuned I take for work there. Performance oriented shop. Just avoid Saturdays they have a skeleton staff and service levels can be thin. read more

If you drive German. Going to the dealership is like standing out in the rain whilst hailing a taxi with your smart phone in hand. NGP in my experience has been considerably more reliable, knowledgeable, and communicative than any dealership. They gave me all of the info I needed + some for pennies on the dollar. These guys are experts, master techs and enthusiast. I've fallen in love with VW all over again because of their passion and fairness. S/O Mike for the quick diagnostic and provided photos and explanation. I will be referring them to everyone I see. Cant wait to get my plate cover! read more