Whirlwind has been doing my HvAC maintenance twice a year. They always do quality work and…read morecommunicate well. They are courteous and professional. Highly recommend!

Outstanding customer service. Very reasonable pricing. Nick was prompt, professional, courteous and…read moredid a great job. We will be using Whirlwind for our annual HVAC maintenance and repair needs.

Called them on a Friday and left a message requesting service. Did not get a call back. Called them…read moreagain the following Wednesday, talked to a gal in the office, she said I would get a call back to schedule service for the following week, which was fine with me. Never heard a peep from them. Will try to find someone who wants/needs the business.

Hired to replace AC units for our company. They arrived timely and really knew what they were…read moredoing. Pricing was great and this company is very customer friendly. As a matter of fact almost a year after using them I needed some information on the work they did for us and they went out of their way to dig up the information I needed for a tax credit. I highly recommend.

I'm taking a second to write a SECOND review (first one was on Google from a text they sent me…read moreafter my service), that's how good it was. I've dealt with all the big names in Salem - Woodwards, Judson's, Advantage, etc. DiMartion's 5 Star is the BEST. No big upsells, no propaganda, no $40k estimate... he just took care of our system, got it up to spec again, even showed me how something works on my house I've had for 10 years and didn't know (and, now, in the future, I will hopefully be less freezing in the winters upstairs!! All because he took a second to explain something!) I really couldn't have asked for more. Prompt, courteous, professional, and a great value. Save this number for emergency HVAC needs! What I had done: 20-year old furnace I haven't had "tuned up" in at least 5 years. Service cost $120. VERY reasonable! It's good to have honest people in your corner. This is the one, seriously! Call this guy. Save your money and avoid that icky feeling of being scammed the other places give you. You won't regret it.

Chris DiMartino is a very reliable and a master of his HVAC craft. He will never swindle you and is…read morevery transparent on his pricing and scope of work. He came out to service my AC unit and inspected our furnace to ensure everything was in working order. He provided me with data (health of the unit) and made sure I had the right filters. I will certainly be using his services again in the future and refer him to my friends.

Had another company come out to give us an estimate for repair of our furnace. No heat. The brains…read moreof the furnace was shot & he suggested to replace the main valve as well. Total was to be $1600. Also had them quote for a new unit which was north of $6000. No mention of a $1000 rebate from Energy Trust. Had James Heating & Air Conditioning come out. They quoted us $3000 unit replacement with the rebate. Price would have been $4000. Same furnace as the first company. So was the other company going to apply for the rebate & not tell us? No way to know for sure. James came out on time & got the job done. The two technicians were very knowledgeable & seemed to work with a purpose which you don't see these days. A third tech came out for a short time to convert the furnace to propane. I would highly recommend this company!!

We recently bought our mobile home and needed a new heat pump and heater. James Heating and Air…read moreConditioning installed it in 2 days. They did an excellent job. They left everything clean when they completed the job. I would recommend them to everybody. Michael and Renee Dennis

We just had a new heating and air system installed, and Woodward did an outstanding job, from…read moreestimate to installation to follow-up. They showed up on time, worked efficiently, answered all of our questions, and were friendly and respectful. Will absolutely use them for any future needs and would recommend them without reservation.

I am very disappointed with the installation and the subsequent customer service I received…read more The new faucet that was installed became extremely loose shortly after installation, began leaking, and did not function properly. I have a video documenting these issues. Since the faucet was clearly not performing as it should, I purchased a replacement faucet and contacted the company to ask whether it could be installed as a replacement. I was informed that I would be charged an additional $325 for the installation. I found this charge unreasonable, particularly because I had paid $472 for the original installation just one day earlier and the faucet installed by the company was not functioning properly. I ultimately hired another plumber, who charged $150 and completed the replacement in approximately 20 minutes. During that process, it was discovered that the original faucet had been installed with plastic disks that restricted the water flow. Additionally, in attempting to tighten the faucet to prevent it from becoming loose again, the original plumber cracked the underside of the fixture. Unfortunately, the damage resulted in the faucet being broken, and I was therefore unable to return it. Given the cost of the original installation, the problems that developed immediately afterward, the additional charge requested to correct the issue, and the damage to the fixture, I am very dissatisfied with the quality of the workmanship and the handling of the situation. I expected a significantly higher standard of service and workmanship for the amount I paid.

Messaged Jay after office hours about my AC not cooling as well as it should. He responded within a…read morehalf hour and came over the next morning to add refrigerant to the system. Easy peasy. Service with a smile, that's Jay. He's dependable and knows his craft. Will always use his service. Thank you, Jay. Now back to a cooled house.

Prompt, honest, good work. Jay and his team are excellent communicators, priced competitively, and…read moreshow up without delay. Highly recommend!!

We had installed a heat pump unit, but it would not operate…read more Wilgus came promptly, diagnosed the problem. We negotiated with the manufacturer who sent a new mother board free under warranty. Wilgus returned, and installed the part. Fair price, prompt and courteous service (the technician gave us no scolding for the do-it-yourself installation )

Highest quality at very affordable prices! I'am retired, so I deeply appreciated how reasonable the…read morecost was to replace/ repair my heating and air. The service men were very courteous and professional! I would highly recommend Wilgus Heating and Air!

Stephan was brilliant. He sized everything up perfectly (which a previous outfit did not), and…read moreproceeded to fix it all swiftly. Good value and a very personable fellow, to boot. An excellent experience.