Messaged Jay after office hours about my AC not cooling as well as it should. He responded within a…read morehalf hour and came over the next morning to add refrigerant to the system. Easy peasy. Service with a smile, that's Jay. He's dependable and knows his craft. Will always use his service. Thank you, Jay. Now back to a cooled house.

Prompt, honest, good work. Jay and his team are excellent communicators, priced competitively, and…read moreshow up without delay. Highly recommend!!

Called them on a Friday and left a message requesting service. Did not get a call back. Called them…read moreagain the following Wednesday, talked to a gal in the office, she said I would get a call back to schedule service for the following week, which was fine with me. Never heard a peep from them. Will try to find someone who wants/needs the business.

Hired to replace AC units for our company. They arrived timely and really knew what they were…read moredoing. Pricing was great and this company is very customer friendly. As a matter of fact almost a year after using them I needed some information on the work they did for us and they went out of their way to dig up the information I needed for a tax credit. I highly recommend.

We just had a new heating and air system installed, and Woodward did an outstanding job, from…read moreestimate to installation to follow-up. They showed up on time, worked efficiently, answered all of our questions, and were friendly and respectful. Will absolutely use them for any future needs and would recommend them without reservation.

I am very disappointed with the installation and the subsequent customer service I received…read more The new faucet that was installed became extremely loose shortly after installation, began leaking, and did not function properly. I have a video documenting these issues. Since the faucet was clearly not performing as it should, I purchased a replacement faucet and contacted the company to ask whether it could be installed as a replacement. I was informed that I would be charged an additional $325 for the installation. I found this charge unreasonable, particularly because I had paid $472 for the original installation just one day earlier and the faucet installed by the company was not functioning properly. I ultimately hired another plumber, who charged $150 and completed the replacement in approximately 20 minutes. During that process, it was discovered that the original faucet had been installed with plastic disks that restricted the water flow. Additionally, in attempting to tighten the faucet to prevent it from becoming loose again, the original plumber cracked the underside of the fixture. Unfortunately, the damage resulted in the faucet being broken, and I was therefore unable to return it. Given the cost of the original installation, the problems that developed immediately afterward, the additional charge requested to correct the issue, and the damage to the fixture, I am very dissatisfied with the quality of the workmanship and the handling of the situation. I expected a significantly higher standard of service and workmanship for the amount I paid.

Long overdue review: We lost our furnace and water heater because of a flood in our basement…read moreduring the 2021 ice storm. These guys did a great job. They were efficient and very nice too.

I was having trouble with my air conditioning and after hearing from a local HVAC contractor that I…read moreshould replace my unit (8k, wow!) I reached out to Gagle for a second opinion. The tech, Daniel came out and told me that there was nothing wrong with my AC, and recommended having an electrician take a look. So after a quick service call from an electrician, PROBLEM SOLVED. Gagle saved me 8 grand. In the future, I won't go anywhere else for HVAC.

I'm taking a second to write a SECOND review (first one was on Google from a text they sent me…read moreafter my service), that's how good it was. I've dealt with all the big names in Salem - Woodwards, Judson's, Advantage, etc. DiMartion's 5 Star is the BEST. No big upsells, no propaganda, no $40k estimate... he just took care of our system, got it up to spec again, even showed me how something works on my house I've had for 10 years and didn't know (and, now, in the future, I will hopefully be less freezing in the winters upstairs!! All because he took a second to explain something!) I really couldn't have asked for more. Prompt, courteous, professional, and a great value. Save this number for emergency HVAC needs! What I had done: 20-year old furnace I haven't had "tuned up" in at least 5 years. Service cost $120. VERY reasonable! It's good to have honest people in your corner. This is the one, seriously! Call this guy. Save your money and avoid that icky feeling of being scammed the other places give you. You won't regret it.

Chris DiMartino is a very reliable and a master of his HVAC craft. He will never swindle you and is…read morevery transparent on his pricing and scope of work. He came out to service my AC unit and inspected our furnace to ensure everything was in working order. He provided me with data (health of the unit) and made sure I had the right filters. I will certainly be using his services again in the future and refer him to my friends.

From start to finish, our experience with Salem Heating was absolutely fantastic…read more Scott, the estimator, was extremely helpful as we were choosing the equipment. We really appreciated his low key approach. He really heard us, rather than trying to sell us, and patiently answered all of our questions. Next came Ed, who prepared all of the calculations, list of supplies, etc. that would be needed by the installers to efficiently do their work with no snafus or need to leave for supplies. He also patiently answered all our questions. Based on Scott's recommendation, we decided to have our ducts cleaned prior to installation and he set up an appointment with Oregon Duct Cleaning to do so. ODC was a great recommendation and we're very happy with the job they did. They too, patiently answered all our questions. Finally, Mike and Mitch did the installation. We hit the jackpot with those two. What a GREAT team! They were professional, tidy, patiently answered all our questions, and obviously took pride in the quality of their work and the quality of the Lennox products they installed. Mike went a step further and went into a VERY tight portion of the crawl space (he literally had to shimmy in and out) where he discovered a major section of the ductwork had not been properly installed. He fixed that and thoroughly sealed the ducts to the vents. We are so grateful to him for going that extra mile as the problem wasn't visible until he got inside the area. No wonder that part of the house was, depending on the season, either hotter or cooler than the rest of the house. He deserves a bonus for his effort.

They came to repair my old furnace. Fixed it then it broke in a week. So they came back. Service…read moreperson said because it's an old model, he'd have to look for parts on eBay, etc and to wait to hear from them, the service person also told me to wait to make the payment when they left the second time because it was not fixed the first time and they would charge me after they got the missing parts. I called back after not hearing for a while. This was happening during spring when it was still cold. Finally someone responded to my calls that they had no parts and I'd have to change it altogether. When I was finally told they could not fix it, I sent them a check for the full amount for the second service call. Now months later, I received an invoice in the mail for 49 cents. I called to see what was up. The lady who answered the phone said it was the interest for late payment. Mind you this is the first invoice I received since I sent the full payment. I reminded her I waited to pay based on their advice. And it would cost more to mail a check with stamp being more expensive: she basically said I could pay over the phone to her (which I don't like giving my cc info to people directly) or mail it. I will mail it but will never do business with them. After years of being a customer, $0.49 will be the value of service I received.

Wonderful service, honest, showed me the parts, explained the work, was prompt and respectful. Kind…read moreword to me at the end.

I asked the McMinnville community for a recommendation for a good HVAC company, and they did not…read moredisappoint. Jeremy with Burge & Sons Heating and Cooling will have my business for as long as we own this home. He went above and beyond to ensure my unit ran as efficiently as possible. Jeremy answered all my questions and made sure I understood how to run my system as efficiently as possible. Highly recommend.

My tenant's heat went out in December and KAPS was the only company in the Portland Metro Area that…read morewas able to come out the next day after I had called 18 HVAC companies. The name of the technician they sent was Jerome and on top of being extremely friendly, he showed me exactly what he was doing. He was very knowledgeable and he showed me each step he took to diagnose the problem. He always showed up on time and even with multiple parts wrong with our system, got it back up and running again. 10/10 would recommend KAPS Heating to anyone. If you decide to go with them, ask for Jerome, he's the man.

Having a commercial space, made up of four separate office areas, we needed a whole new heating &…read morecooling system to replace the old inefficient one. In my search for HVAC providers I count myself fortunate in finding Valley View to have offered the best overall solution and a sincere interest in our need for high quality and timely work. Scott and Dave are the best! I will be recommending Valley View to anyone who seeks the best.