My tenant's heat went out in December and KAPS was the only company in the Portland Metro Area that…read morewas able to come out the next day after I had called 18 HVAC companies. The name of the technician they sent was Jerome and on top of being extremely friendly, he showed me exactly what he was doing. He was very knowledgeable and he showed me each step he took to diagnose the problem. He always showed up on time and even with multiple parts wrong with our system, got it back up and running again. 10/10 would recommend KAPS Heating to anyone. If you decide to go with them, ask for Jerome, he's the man.

Having a commercial space, made up of four separate office areas, we needed a whole new heating &…read morecooling system to replace the old inefficient one. In my search for HVAC providers I count myself fortunate in finding Valley View to have offered the best overall solution and a sincere interest in our need for high quality and timely work. Scott and Dave are the best! I will be recommending Valley View to anyone who seeks the best.

From start to finish, our experience with Salem Heating was absolutely fantastic…read more Scott, the estimator, was extremely helpful as we were choosing the equipment. We really appreciated his low key approach. He really heard us, rather than trying to sell us, and patiently answered all of our questions. Next came Ed, who prepared all of the calculations, list of supplies, etc. that would be needed by the installers to efficiently do their work with no snafus or need to leave for supplies. He also patiently answered all our questions. Based on Scott's recommendation, we decided to have our ducts cleaned prior to installation and he set up an appointment with Oregon Duct Cleaning to do so. ODC was a great recommendation and we're very happy with the job they did. They too, patiently answered all our questions. Finally, Mike and Mitch did the installation. We hit the jackpot with those two. What a GREAT team! They were professional, tidy, patiently answered all our questions, and obviously took pride in the quality of their work and the quality of the Lennox products they installed. Mike went a step further and went into a VERY tight portion of the crawl space (he literally had to shimmy in and out) where he discovered a major section of the ductwork had not been properly installed. He fixed that and thoroughly sealed the ducts to the vents. We are so grateful to him for going that extra mile as the problem wasn't visible until he got inside the area. No wonder that part of the house was, depending on the season, either hotter or cooler than the rest of the house. He deserves a bonus for his effort.

They came to repair my old furnace. Fixed it then it broke in a week. So they came back. Service…read moreperson said because it's an old model, he'd have to look for parts on eBay, etc and to wait to hear from them, the service person also told me to wait to make the payment when they left the second time because it was not fixed the first time and they would charge me after they got the missing parts. I called back after not hearing for a while. This was happening during spring when it was still cold. Finally someone responded to my calls that they had no parts and I'd have to change it altogether. When I was finally told they could not fix it, I sent them a check for the full amount for the second service call. Now months later, I received an invoice in the mail for 49 cents. I called to see what was up. The lady who answered the phone said it was the interest for late payment. Mind you this is the first invoice I received since I sent the full payment. I reminded her I waited to pay based on their advice. And it would cost more to mail a check with stamp being more expensive: she basically said I could pay over the phone to her (which I don't like giving my cc info to people directly) or mail it. I will mail it but will never do business with them. After years of being a customer, $0.49 will be the value of service I received.

Messaged Jay after office hours about my AC not cooling as well as it should. He responded within a…read morehalf hour and came over the next morning to add refrigerant to the system. Easy peasy. Service with a smile, that's Jay. He's dependable and knows his craft. Will always use his service. Thank you, Jay. Now back to a cooled house.

Prompt, honest, good work. Jay and his team are excellent communicators, priced competitively, and…read moreshow up without delay. Highly recommend!!

Had another company come out to give us an estimate for repair of our furnace. No heat. The brains…read moreof the furnace was shot & he suggested to replace the main valve as well. Total was to be $1600. Also had them quote for a new unit which was north of $6000. No mention of a $1000 rebate from Energy Trust. Had James Heating & Air Conditioning come out. They quoted us $3000 unit replacement with the rebate. Price would have been $4000. Same furnace as the first company. So was the other company going to apply for the rebate & not tell us? No way to know for sure. James came out on time & got the job done. The two technicians were very knowledgeable & seemed to work with a purpose which you don't see these days. A third tech came out for a short time to convert the furnace to propane. I would highly recommend this company!!

We recently bought our mobile home and needed a new heat pump and heater. James Heating and Air…read moreConditioning installed it in 2 days. They did an excellent job. They left everything clean when they completed the job. I would recommend them to everybody. Michael and Renee Dennis

Long overdue review: We lost our furnace and water heater because of a flood in our basement…read moreduring the 2021 ice storm. These guys did a great job. They were efficient and very nice too.

I was having trouble with my air conditioning and after hearing from a local HVAC contractor that I…read moreshould replace my unit (8k, wow!) I reached out to Gagle for a second opinion. The tech, Daniel came out and told me that there was nothing wrong with my AC, and recommended having an electrician take a look. So after a quick service call from an electrician, PROBLEM SOLVED. Gagle saved me 8 grand. In the future, I won't go anywhere else for HVAC.

I sent a message late at night telling the owner that my air-conditioning quit working in my house…read morewas 78° and he sent somebody out the next morning at 8 o'clock and repaired it immediately. I had them install the unit about 10 years ago and I've been using them ever since they are amazing and take very good care of their regular customers. Highly recommend them.!

Responded quickly to fix my a/c and was very happy with the service. The technician was friendly…read moreand efficient

Overall: Speedy, timely and reasonably priced…read more Estimate: My wife and I were finally ready to install an EV wall charger in the garage after using the wall outlet for over a year. I called two different contractors, Parkin Electric being one of the two, did not have any availability for a week or so which wasn't an issue at all. When Mike came out, he was friendly, truly listened to my goals by providing me ways to save money and told me what he commonly save with our EV owners. The official quote did take a little over a week to receive, something they were very transparent about but what helped was that Mike gave me a verbal estimate which was already half the price of the competition so I was willing to wait. Scheduling: After signing the contract, Tonya reached out the very next day and told me they had an availability in a few days that sadly didn't work for me. We ended up scheduling it a few weeks out but noted that if something came up earlier, that I would be notified which ended up being the case. Installation: My installation arrival window was between 8am to 9am with the job itself taking about 2 hours. What I really appreciated was that I had asked for a call before the technician came over which they did and was perfectly within the arrival window! Bethany was extremely knowledgeable and patient with me asking the same questions that I had asked Mike.

Excellent gas generator wiring by Parkin, with Heat Relief HVAC coordinated site inspection and…read morefollow through. Job was completed competently and quickly, with all questions addressed promptly.

Installed our ductless heating and AC unit. Happy with the…read morewhole process and system. Had an issue with the unit and the owner personally came out and resolved the issue. After dealing with contractors in the Portland metro area who pass the buck and don't take responsibility for anything their employees do, problems/issues etc this was extremely important. Having personal accountability as a company is huge for us. Highly recommended!! Our bills are way lower with a modern ductless system in our old inefficient farm house.

Someone said they were good but the owner came late to the house. Looked like he was on drugs. Not…read morea good vibe. Terrible. He gave my wife the creeps kept staring at her I hate to bad mouth people but I dont know