Brian was great, he inspected my mom's house, made quality repairs and made sure she is safe. The…read morevalue was reasonable for the amount of work and Brian took the time to explain the issues and offered a variety of solutions. I would recommend them and find them trustworthy and professional. Another thing they did was send a little bio about the technician that was coming--I found this to be very proactive and set the tone for a great service call. Thank you!

Quick, reasonable, and knew his stuff. AC has froze up, but didn't just unfreeze it, serviced…read morewhole system.

I love Plumbing 101 and in a community like this one it's very difficult to find good workers or…read moreplumbers. Michael came out the other day and fixed the problem I've been having for a while. He was clear, he could explain everything very intelligently and quickly. He's a fast thinker and a very smart person. It's great talking to him. He's knowledgeable and he looked at some other things which we might do in the future and also explained how to alleviate the problem. I found that by taking both the nozzles off of both of the hoses where they were leaks, It solved the problem because it stopped the water from coming out of the pipe bib. Considering how bad the economic times are in the prices of today they are pretty reasonable or at least decent and not extreme. Everything else is out of control. I feel safe having them in my home and leaving. I know everything will be fine and I really enjoy having them as my plumber because I feel like I have someone I can trust if God forbid there's ever a real emergency. I've been through two floods so I know Thanks for doing a great job for everyone in Lincoln City.

Great in the past but now, Does not respond to phone messages for help. I've called 4 times and…read moreleft messages with no response from Receptionist.

I am so grateful I found the Water Heater Doctor on Yelp! When we bought a house in Vernonia one of…read moreour biggest challenges was finding vendors willing to drive out there, but not only were they willing to make the drive, they were also SO helpful and communicative and very well-priced. Now when we move into our new house we'll have hot water and a safely installed system! They're awesome!

Water Heater Doctor for the win! Water heater broke at 10am, Charlie was incredibly professional…read moreand honest, and he answered every question I had, as quickly as I asked. John arrived, a good dude, he replaced water heater in an efficient manner and we had hot water again, by 4pm! I highly recommend Water Heater Doctor, other bids rolled in throughout the day and all were much higher, Charlie and John are a great team, you won't regret hiring them!!!!

I called Sutherland to get an estimate for replacing my water heater after my neighbor's unit…read morestarted leaking. Since all of our homes were built around the same time, I assumed my water heater was also 17 years old and might need replacement soon. After I sent photos of my water heater and the model details, Ti took the time to look up the serial/model number on the Bradford White website and discovered that my unit was actually only 11 years old, not 17 as I had thought. He texted me back and asked for clearer photos to confirm the manufacturing date. I called him right away, and even though I currently have no issues with my water heater, he generously spent time explaining everything in detail. He told me that Bradford White is a very reliable water heater and that this model generally does not require routine tank draining for maintenance. He also gave me valuable advice for the future, recommending that when I eventually replace the unit, I should install it on a metal drain pan with moisture detection for leak protection. I was genuinely impressed by his honesty, knowledge, and willingness to help without trying to sell me something I don't need right now. He could have easily pushed for a replacement, but instead he gave me thoughtful, professional advice and saved me unnecessary expense. I truly appreciate the time he spent helping me over the phone, and I would absolutely recommend Sutherland to anyone looking for an honest and knowledgeable professional.

We have engaged Sutherland several times this year for plumbing jobs at our home. The office…read moremanager J'eerie, owner Ti, and plumber Jack each have provided excellent customer service in each of our interactions. Jack's plumbing workmanship quality has been top-notch. We also appreciate Jack's thorough and patient explanations and his professional demeanor. Thank you to Jack and all the Sutherland Team!

Very friendly, on time, and had the part needed to fix our bath tub / shower faucet. In and out…read morejust under 45-minutes. The price was better then expected. We will use Up The Creek again.

Our water heater went out. They were there in 2 days. Had it fixed that day. Talked us through the…read moreprocess and brought everything up to code. All with a great attitude.

Bruce is always friendly and he loves doing plumbing work. He has been teaching and mentoring…read moreplumbers for years. I had a stopped-up toilet, three sinks that were slow draining and two faucets that were getting worse drips. In two hours he got them all repaired using the simple but effective techniques he's learned from long experience. No taking apart pipes or replacing anything except a few small parts in the leaky faucets. He does quality work. Above all, his costs are reasonable. I highly recommend his service. M. Anderson

I'm so glad I finally found a great plumbing company! I had a leaking toilet, and Bruce fixed it…read morequickly and efficiently and at a reasonable price. He was also very personable and knowledgeable and answered all my questions. If I have any more plumbing problems, I'll be sure to call Cherry City.

I needed two outdoor frost proof spigots replaced that were original to the house 63 years ago and…read moreI was nervous about it. Greg came out and handled it like the pro he is. Neither of them were easy and required special tools but it all worked out in the end. Very happy with the job and a fair price too. Thank you Greg

We had a wonderful experience with Petersen plumbing putting in a new water heater today. We had a…read morewater heater die and after more than a week of getting nowhere with American Home Shield and NW Sundance Plumbing, I just called Petersen and had a water heater installed just a couple of hours later. The techs were friendly, informative and clean. The process was quick, easy and professional. We'll use them again.

Great family owned business! They were very friendly and quick to get the job done. Will use every…read moretime for plumbing needs

I asked for a ballpark price for replacing my water heater. The gentleman…read morequoted $1700 - 1800.00 I asked why the high price? He replied ".....because it is indoors." What crap. I got 2 other quotes and both were approx. $1200.00 I may look old, act old, but my hearing and intelligence are pretty darn good. Find another plumber.

Stephan was great to work with in getting our new hybrid water heater installed. We were able to…read moreget things mostly done via photos, texts and emails, so that a pre-site visit, and visit charge, was not needed. In addition, he asked about my needs and tailored his quotes to meet these needs. He provided three good options for the install. He showed up on time, was respectful of my property, was neat and tidy with the install. Highly recommend.

Stephan gave me a quote which not all will do without seeing the job or give a big range. He gave…read moreme a time he'd show up and did on time. More importantly, he was able to schedule me the day after my initial call and landed on the exact price he quoted. I appreciate the quality of the work and professionalism.