I recently had my car repaired at this body shop, and I couldn't be more satisfied with the…read moreexperience. From the moment I called them, the staff was friendly and professional. The quality of the work was outstanding, my car looks as good as new, and you would never be able to tell it had any damage. They paid close attention to detail, and everything was completed even earlier than promised. I highly recommend this body shop to anyone looking for reliable, high-quality auto repairs.

Shoutout to Dave, Tracy, and Meredith - my family and I have brought many vehicles over the years…read moreto them and when my "beater" car had an unfortunate run in with a snowblower, I didn't hesitate to call them. Even though it's not a brand new car, they still take care of everyone and do a phenomenal job and this latest incident was no exception. Their entire team works wonders and I couldn't be happier. Thank you again and anyone that needs their services, I'm positive would be more than happy with the results they provide.

These guys are amazing. Prices are super fair, they are responsive and they were available to…read moreaccommodate my last minute butt for a lot more than what I expected they'd be able to complete in 24 hours. They really went above and beyond. I'm new to the area and am over the moon that I've found a great mechanic. I will be trusting these guys with all of my future needs and if you're reading you should do the same!

Carr's Garage Inc. is my #1 CHOICE for smog inspection and Safety & Emissions Certification!…read more I actually made an appointment at a different auto shop, but a disgruntled looking man basically shooed me away by telling me (in a patronizing way) that he didn't have time to remove the tints on our windows and add the front license plate on our vehicle to get the RI sticker of approval (to pass the Safety & Emissions check). Guess it was too much work for him and was hoping for a quickie. This person could've asked me questions over the phone instead of making an appointment only to send me away without taking the time to explain options and reschedule another appointment. There was no professionalism or nicety. Annoyed and feeling rotten (hey, I'm only human--a sensitive one), I decided to search for another Smog Check location on Yelp (while still on the lot of the previous auto shop). Interestingly, Carr's was close by (less than a mile away) and had more highly rated reviews, so I decided to take a chance and ask if they had any openings that day. I was relieved to hear the voice of a nice sounding man who said I could come in (it was already around 12:30 pm). When I arrived, there were many employees busy at work. AND they had kind (not angry) looking faces! When Jason, the owner, came out to greet me he looked like an ANGEL compared to the last guy! Jason was very polite and easy to talk to. He took his time to explain what needed to be done, giving me options and time to make phone calls and make a final decision. Although Carr's was already working on several cars, they managed to fit me into their busy schedule and get my car approved for the Safety & Emissions Certificate. We got the sticker the following day. No damage to the defogging strips on our back window after the tints were removed, and they even cleaned our car. Pricing is fair and reasonable. Quality service. This company is reliable and trustworthy. Everyone there was polite and professional. I'm so HAPPY and lucky I found Carr's!! Life is good again, LOL

I had a dent on my bumper that was preventing me from passing my state inspection (even though it's…read morepassed for the last 10 years), so I called up Mike's to talk about options. Steve Medeiros answered the phone and suggested we try to push the dent out because why would I want to replace a bumper on my older car. I was surprised that he suggested an easy fix and so so grateful. I came by the next day and he spend about 30 min pushing the dent out himself to much success! On top of saving me the cost of a new bumper, he didn't charge me a penny for his time. I owe him big time and plan to go no where but the Mike's Auto Body family of businesses. I am so excited to now have a auto shop that I can trust :) Thank you Steve!! P.S they have two adorable pups in the office. Because of that they get an 11/10 :)

Requested estimate, the owner had a 15 year old girl (approximately)…read moreto look at my scratch, no dent, just a scratch. The owner gave me an estimate of $600, without actually looking at the car? A very bad experience, I would avoid this shop, they don't care what you say or what you want. Signed, Disgusted!

This is the 2nd vehicle I bought from Showcase. The price was in line with what I wanted to pay…read morefor an older (2014 Honda Odyssey). There was a bit of haggling and they agreed to do some maintenance work (Timing Belt/Water Pump) since I was bumping up to 125K miles at a good price. I found them to be honest (showed me the replaced parts) and detailed the vehicle nicely. The car drives like a dream and the "new" version is about $45K more new than what I paid. For a vehicle with 125K miles, I'm very impressed. Do I have expectation that the battery or struts might need replacing in the next year or two? Probably but I will probably have these folks do the work. Overall a great deal and would recommend.

Took a total of 5 trips to them before they put the right part in. They still can't get it right,…read morethe gas gauge is off. I can not bring it to them anymore. I hope nobody else has issues with this place. Showcase sucks.

My car came back beautiful. Inside and out. It looks like a brand new car. Great job and would 100%…read moreuse them in the future. It probably isn't fair, because I have no idea how long a big dent and scratches can take to repair. They had my car ten days. But like I said I don't know much about body work and time frames. Hopefully it never happens to my car again, but I would absolutely bring it back and just suck up the wait time. Something's are worth waiting for.

Excellent service!! Highly recommend this company. I called…read morebecause my car was damaged, I had a rental waiting for me and I was on my way back to work with time to spare. Thank you

On a stormy Friday afternoon I hit a pothole which resulted in a flat & a severely cracked rim. I…read morewas referred to Pat by a client and even though we were heading into the weekend he responded to me promptly and reassuringly. I felt very taken care of through the whole experience of needing to involve my insurance company, getting a rental, & then having my car tended to and delivered back to me. Pat and his crew are WONDERFUL. Professional, warm, easy to communicate with, and eager to take care of my car to make sure it was running well, safe, and to my satisfaction. I would highly recommend this shop.

September 15 2023 - 2012 Mercedes-Benz GLK 350; $7,000.00 in Auto repairs…read more I was referred to Pat's Auto sales/Auto Body inc. After an accident I brought my car there with the understanding that it was going to be a minor repair and they would complete all the work. When I took my car from the Autoshop when Pat's told me it was finished the emblem from the car came off. When I examined it, I noticed that the emblem had been patched. It was the same old/original emblem that broke in the accident. At that point, I was doubtful about everything that went on in that shop and subsequently brought my car to a Mercedes dealer to have experts look at my car and analyze all the repairs done to my car. I also had them provide me with a new written estimate. The Mercedes-Benz expert sent me pictures of everything that he found that was not new but was claimed as new by Pat's Auto. I submitted a complaint to the BBB and Pat's responded by recreating a false estimate with higher numbers. Their response claimed that they worked basically for free - they did not take responsibility for their neglect to fulfill their original promise but instead tried to divert the actual facts. I had to write this review to do right by people. Pat's Auto sale Auto Body inc. is a scam.

GREAT SERVICE!! I called at 8am on a Monday morning about a crack I'd just gotten in my brand new…read morecar pulling it off the lot (literally I'd owned it for 5 minutes... figures, right?) Anyway, they fit me in immediately. They repaired the crack for $40 cash (or checks- no credit cards) and they were done in about 10 minutes. Super friendly team of guys working there. I'll be back next time I need any windshield repairs!! Definitely check them out when you're in need.

Quick to get me in for a fill and previously replaced my husband's windshield including…read morerecalibrating. Both were done well and at a reasonable price.

Extremely professional, clean and organized place. They…read morewere friendly and went above and beyond to give us all the needed information as we were dealing with multiple insurance companies. Rick's staff was more helpful than our own insurance company and whenever we hit a snag, Rick's stepped up to help resolve it quickly so that we got what we needed and insurance was satisfied. They were even helpful when we ran into a problem with the car rental that we were utilizing from our insurance. Excellent customer service, good quality, and the cleanest car repair place I've seen-especially their parking lot and building which fits in Ivey to the mostly residential area.

I got rear ended about a month ago. Not the best experience - but dealing with Ricks made it…read morebetter. Jessica helped me when I called to get a drop off arranged. She was friendly and courteous, and helped me navigate scheduling everything and made me much less anxious about it all - and I am an anxious person. The thought of getting a car in for repair, waiting for it, possibly having to buy a new car, it was all a lot. When you get great customer service and deal with an excellent employee it makes it seem a bit easier. TBH my car ended up being totaled - so I didn't need their services for repair. But - when I dropped my car off I got these emails with updates and an estimate of the cost almost immediately. I think that was most impressive for me - I'm not big on talking on the phone, so to get that information electronically was super convenient for me. I definitely would recommend.