Extremely professional, clean and organized place. They were friendly and went above and beyond to give us all the needed information as we were dealing with multiple insurance companies. Rick's staff was more helpful than our own insurance company and whenever we hit a snag, Rick's stepped up to help resolve it quickly so that we got what we needed and insurance was satisfied. They were even helpful when we ran into a problem with the car rental that we were utilizing from our insurance. Excellent customer service, good quality, and the cleanest car repair place I've seen-especially their parking lot and building which fits in Ivey to the mostly residential area. read more

I got rear ended about a month ago. Not the best experience - but dealing with Ricks made it better. Jessica helped me when I called to get a drop off arranged. She was friendly and courteous, and helped me navigate scheduling everything and made me much less anxious about it all - and I am an anxious person. The thought of getting a car in for repair, waiting for it, possibly having to buy a new car, it was all a lot. When you get great customer service and deal with an excellent employee it makes it seem a bit easier. TBH my car ended up being totaled - so I didn't need their services for repair. But - when I dropped my car off I got these emails with updates and an estimate of the cost almost immediately. I think that was most impressive for me - I'm not big on talking on the phone, so to get that information electronically was super convenient for me. I definitely would recommend. read more

I am very satisfied with Ricks quality workmanship, Service was exceptional. Jessica was as good as they get. Perfect repair work on my Lincoln .Ricks is positively the BEST ! Thank You , Bill H. read more

They are very efficient and professional!! They answer any questions you have and facilitate everything that you will need!! I can't recommend them enough!! read more

My SUV needed some cosmetic repair due to animal scratches in my paint. From the beginning to end of the experience, it was a pleasure. Ron, Bob and Jessica were all extremely helpful and the end result was outstanding! I have been a return customer over the years and have always had a positive experience with excellent workmanship. Would highly recommend Rick's Auto Body! read more

My experience from start to finish has been extremely seamless & stress free. I am thoroughly impressed with the level customer service & work provided. I was on my way to work when the collision took place. I was fine but my car suffered extensive damage. They had a rental delivered for me shortly after arrival so I could get to work ASAP. That was greatly appreciated & very convenient. I was informed every step of the process by daily email updates with pictures of the progress at each stage, as well all the pertaining financial information & figures of the claim. The large amount of work needed was done in a timely manner and I did not go over my rental limit payed by my insurance. At pick up the car was as if it was brand new right off the lot. I was given a detailed report of exactly what work performed, parts repaired/replaced as well as warranty of their work & parts. I was able to return rental at shop during pick up of my vehicle and enterprise emailed me final return confirmation receipt. Very impressive facility, staff & service. I highly recommend this bus for your collision repairs! read more

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Never fun having to have a car repaired, but if you have to, I would definitely recommend Rick's Auto Body. From the first phone call Jess in the office put me at ease and let me know everything that was going on. They handled setting up a loaner car with my insurance company and made the whole process very easy. Received email updates along the way so I knew exactly what was happening and when it would be completed. Service was PHENOMENAL, quality of work was top notch and timeliness was what they told you. Can't say enough good things. Car looks better than the first day I picked up at dealership. read more

I recently had my front bumper fixed at ricks. From start to finish the service was impeccable. Jessica at the front is a pleasure to work with. I received email updates everyday with pictures on the progress of the repairs. When I went to pick up my car it was fully detailed. I highly recommend ricks for all of your auto body needs! read more

One of the worst auto body shops in RI. I can not persuade people enough to avoid these scammers. I had my vehicle repaired it apparently had a bent frame and clearly they didn't straighten it as my car looks like it's traveling crooked down the road as I had the opportunity to be behind my daughter driving. When we brought it back they said the frame was in spec. I brought the car to Lindbergh auto body and they informed me the frame was still out of "whack". Avoid these hackers like the plague! read more

Rick's Auto Body is the best place to get auto body work done, no questions asked!!! Al is great to deal with he is always very upfront and honest and makes sure the work is done to perfection! Rick's has now fixed 3 of our families cars and did a great job on all of them, you can not tell any collision repair work was done to them! They use the best paints and materials in the industry along with all OEM parts which is excellent when it comes down to the quality and durability of the actually part itself, with most aftermarket parts being made with cheap plastics and cheap material you always want to use OEM when available which is great that Rick's does do that! They also make sure your vehicle is inside overnight to prevent anything happening to it! I highly recommend Rick's to anyone who is in need of auto body repair. You will not be disappointed! read more

Rick's Auto Body - 2012 Denali HD bedside repair that was done by Rick's Auto Body - Body Shops Near Me - Warwick, Rhode Island

Amazing place! My friend had worked done several years ago at Ricks and a few months ago we noticed her roof that was replaced, was peeling. We brought it to Ricks not sure if we were going to get into an argument but it was easy as pie. They looked at it, said no problem and made an appointment for her with a free loaner car waiting for her. The work was exceptional. Additionally, we live in the village and you would think having a body shop in your neighborhood wouldn't be a good thing, well, they are amazing neighbors. The exterior and grounds are meticulous. I recommend them highly! read more

I was very impressed. After a plow hit my car I was worried I would have a lot of things to do to get it fixed. All I had to do was bring it to them (with an appointment of course) and Rick's Auto Body took care of everything for me. My car was good as new when it was finished. Jessica was friendly and knowledgeable. A couple of weeks later someone hit my dads car so I brought it to Rick's...again the service was first class. Kudos to this company. read more

Great establishment, responsible and ethical employees and ownership. They have a great reputation and deserve it. The business is clean and contributes greatly to the community. The work they do is excellent and their pricing is fair. I would highly recommend them. read more

My experience with Rick's Auto Body is nothing but the best. Everything from customer service to the job detail on my car is perfect. They handled all issues and had a rental waiting for me. They got the job done faster than I thought possible! Never again will I deal with any of those low end, sketchy shops in Rhode Island, Rick's Auto Body is the place to go. read more

I've been rear ended twice in the past three years in the same vehicle. Brought my BMW X3 to Rick's both times. A friend had recommended them. There was no question of where it was getting fixed the second time. I cannot praise their professionalism and quality of work highly enough. The work was flawless and I was so pleased with the repairs both times. They worked directly with my insurance company and we're very helpful. One thing that really impressed me was that they offered a free loaner car both times. Nothing fancy but when you have no wheels you can't be fussy. First time I used their car but the second time they arranged to have a rental car delivered right to the shop for me. They were accurate on their time estimate. My car was detailed inside and out when I picked it up and it looked better than when I dropped it off. I'm very appreciative, just hope I never have to go back. : ) read more

Finally got my car back today after some major body work had to be done (I swear that stone wall was not behind me when I started backing up!). I wanted to take a moment to put Rick's Auto Body​ on your radar as THE go-to place for collision work on your car. Not like I'm hoping you have an accident, but if you do, PLEASE take your car to Rick's. They handle the repairs, the insurance companies, the rental car, everything. Thanks, Ron​ and Jess for holding my hand through the process. AND, my car looks better now than it did when I bought it! read more

Our experience with this shop was amazing! The shop sends email status updates and has the repair done very fast. They go above and beyond to clean the whole car inside and out. Our car has never looked as good as it does right now. The next time we have an accident there is no other shop we would consider because Rick's is the best around! read more

First I would like to say what an amazing experience I had at Rick's Auto Body!!! They took care of everything!! From my beginning questions of how to start the process and right up to the end with some confusion with payment on rental car. They treated me and my family like I was their only customer!!!!!!!!! A+ in customer service. They sent pictures daily of car repair. Honestly I cannot say enough good things. I am going to ensure I tell everyone I know about Rick's Auto Body!!! I also would like to add that the secretary Jessica was always there when I needed to ask questions and was thorough in getting back to me. THANK YOU!!!! read more

My experience with Rick's auto body was the best experience I have ever had dealing with an automobile service provider. From Ron's personal attention to Jessica taking care of every possible detail I was floored by their high level of customer service. While no one likes to be in the position of fixing their damaged vehicle, Rick's made it painless and kept me updated every step of the way! If you have the misfortune of needing an auto body shop, Rick's is a no brainer!Thank you for returning my car in better than new condition! read more

Going to Rick's was a nightmare. They performed body and suspension work on my car and the initial results were terrible, frightening and dangerous. First, they conned me into using their "loaner" rather than arranging a rental car , for which my insurance company would pay. They saved money there, and pocketed the difference. Their loaner was old and a bit of a clunker. After they "fixed" my car it seized up on the highway and ground to a slow crawl because the worker admittedly didn't tork the bolts on the wheel. The car finally came to a complete stop in front of the entrance to Daves market on airport road in Hoxie and blocked the entrance / exit until a police officer arrived and I called for a tow truck. When I picked the car up after another attempt at repair, the light immediately came on the dash saying "check brake pads". They installed brake pads which were incompatible with my car. Another glaring omission that quality workers would easily see before releasing a car to the customer. The woman in the office was pleasant enough, but once the bill was paid she became rude. The "owner" offered me a lame $25 gift card to a cheap restaurant which I guess was supposed to make up for the incompetence. All in all, a very unpleasant experience. read more

Did a great job fixing my car after getting into an accident. Great customer interface. You can view the process/progress via email.

Rick's Auto Body is, quite simply, the best, most responsive, most reliable auto-body shop in Rhode Island. After a few less-than-successful experiences with other body-repair shops in the state, I was pleased to discover a place that genuinely cares about its customers and stands behind its work at all times. It helps that they also offer loaner cars! As the grandson of a car mechanic, one who offered up quality repairs at a reasonable price and trusting relationships to boot, I can honestly say that Rick's takes me back to both his high standards and ethos of care. I wish that other establishments took the time to forge such durable and trusting relationships. There is a reason this one has been in business for 50 years, and counting; it's exemplary in every way. read more

I would recommend Rick's to everyone! Never had a better experience getting my car fixed. Friendly, easy to deal with, won't be taking my car anywhere else from now on! read more

Clean shop, professional people, they treated me with respect, offered straight forward advice, and they were on time. My Toyota 2015 RAV4 got hit squarely in the rear. The job required replacement of the rear hatch door, replacement of the bumper, and small undercarriage adjustment. The paint job looks great and the job is warrantied. I asked for a small quantity of matching touch up paint for any future road rock dings and they gave me a small bottle. No questions asked. We are happy. read more