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New Dawn Espresso

4.2 (13 reviews)
InexpensiveCoffee & Tea
Closed • 6:00 am - 7:00 pm

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Review Highlights - New Dawn Espresso

“On my way back down from Little Si, that's when the headache began.”

Mentioned in 2 reviews

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Huxdotter Coffee - Mama Mozz Melt

Huxdotter Coffee

4.4(257 reviews)
1.3 mi
•$

Love Hux! Working in town and having a local small biz coffee shop to come to is great! Their…read moredrinks and breakfast Sammy's are yummy! Their staff and the ambiance is always welcoming!

Extremely Disappointing Customer Service…read more We stopped at Huxdotter Coffee in North Bend on Friday and ordered a 16 oz PBJ Smoothie, a 16 oz Mango Smoothie, and a ham and cheese croissant through the drive-through. At the window, we received the croissant and the 16 oz PBJ Smoothie, but were handed a 12 oz Mango Smoothie. We immediately pointed out that the drink was the wrong size. Rather than simply acknowledging the mistake and correcting the order, the employee told us that the order had been entered as a 12 oz drink. We reiterated that we had specifically ordered a 16 oz Mango Smoothie. Instead of saying something as simple as, "I'm sorry, we'll remake that for you," we were told that she would have to refund the original charge and then charge us again for the 16 oz drink. Seriously? Apparently, Huxdotter has developed an innovative new approach to customer service: If we make a mistake, the customer gets to fix it. The mistake wasn't ours. We ordered a 16 oz drink, and the employee or the person taking the order entered it incorrectly. Yet instead of taking responsibility for the error and providing the customer service one would reasonably expect, we were essentially given a bureaucratic explanation of why correcting their mistake was going to require additional transactions. We were on our way to an appointment and didn't have time to wait around sorting out an issue that should have taken less than a minute to resolve. We simply said, "Never mind," and left. What is especially disappointing is that this wasn't about the cost of a smoothie. It was about how the situation was handled. Mistakes happen. Good businesses acknowledge them, apologize, and make them right. Telling the customer that they have to go through a refund and repurchase process because the business entered the order incorrectly is simply poor customer service. Unfortunately, this experience left such a bad impression that we won't be going back. There are plenty of coffee shops willing to treat their customers better.

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Huxdotter Coffee - Pastry selection

Pastry selection

Huxdotter Coffee - Lumberjack Burrito

Lumberjack Burrito

Huxdotter Coffee - Little Si burrito and mocha

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Little Si burrito and mocha

Bread & Bone - Cortado

Bread & Bone

4.4(24 reviews)
1.0 mi

This place is SO fun! My fiend hosted her daughter's birthday here and I was so incredibly…read moreimpressed. The owner was so friendly and helpful, making me a "to go coffee" to save for the next morning. I really enjoyed every aspect about this place - the food, the people, the fact you can get coffee or wine - all of it. I'm very much looking forward to coming back again. Highly recommend!

My friends and I stopped by Bread & Bone to get coffee on our roadtrip to Leavenworth and we had a…read morereally pleasant experience. On the rainy morning that we stopped by, there was only one other party in the cafe having breakfast and playing board games. The woman who greeted us behind the counter was warm and friendly. If you enjoy flavored lattes, there are plenty of options here. They even have alcoholic flavorings they can add in -- think Bailey's, to spice up your drink if you're looking to jump start your morning in a different kind of way. I ended up being boring and got an oat milk cappuccino. The espresso in my drink was strong and the oat milk was frothed nicely. In addition to my drink, I also ordered a spinach topped brioche bun, which tasted great warmed up; the brioche was nice and fluffy. If you're looking for a place to sit down for a bit to get some work done, this would also be a great place to go, with plenty of seating available and free Wi-Fi. For the friendly service alone, I would 100% stop by again for a morning coffee.

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Bread & Bone
Bread & Bone - Arugula and goat cheese quiche
Bacon, cheddar, scallion quiche

Arugula and goat cheese quiche Bacon, cheddar, scallion quiche

Bread & Bone - Ham and Swiss quiche
Roasted tomato, spinach, feta quiche

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Ham and Swiss quiche Roasted tomato, spinach, feta quiche

New Dawn Espresso - coffee - Updated October 2026

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