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    Hartwood Cafe

    4.3 (19 reviews)
    Open 6:00 am - 4:00 pm
    Updated 2 months ago

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    They don't like outsiders.... Open to locals, but not visitors.

    My family and I walked up. They flipped the sign to closed, but left the open light on. People were still ordering/eating. The door was locked. No explanation....

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    1 month ago

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    2 days ago

    First visit, great experience. Pastries were tasty and coffee was very enjoyable. Great ambiance too!

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    1 year ago

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    2 months ago

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    Theresa K.

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    2 months ago

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    Theresa K.

    Thank you so much for coming and for the great review!

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    6 months ago

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    Theresa K.

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    4 months ago

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    Theresa K.

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    5 months ago

    Such a cozy little coffee shop! The staff is very friendly. I will definitely be back.

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    1 year ago

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    2 years ago

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    Review Highlights - Hartwood Cafe

    He forgot to give me a bite of his quiche.

    Mentioned in 5 reviews

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    You might also consider

    Huxdotter Coffee

    Huxdotter Coffee

    4.4
    (256 reviews)
    0.2 mi
    $

    I was super excited to try this coffee spot in North Bend for the first time and when I suggested…read moreit as a meeting spot for breakfast with my book bestie, I was enthused to learn that it's actually her go-to place to get her morning caffeine! The coolest thing about this spot seems to be their rotating specials year round! The lucky charms cold foam my book bestie described from their last year's St. Patrick's day menu sounded drool-worthy. I was super excited to try their Valentine's day offerings. The woman at the counter who took my order was so sweet. She helped me put together the perfect custom drink for me: a 16 oz oat milk dark chocolate mocha with raspberry syrup and raspberry cold foam on top! It was delicious, I loved how fluffy and sweet the cold foam was and the dark chocolate in the mocha was delectably rich. I was also super excited about their diverse pastry selection! I've never seen a raspberry cornetto before and I was super excited to order it. I loved that it was literally like having a croissant with jam which is one of my fave breakfasts! One of my pet peeves is when croissants are too flaky and hard to tear apart with your fingers, but this one was super easy to tear apart and eat, though it still was fairly messy. The cosy atmosphere made it easy for me and my book bestie to spend hours chatting over our drinks. I love the huge windows that allow for so much natural light an incredible view of Mount Sci. I'd definitely love to come back with my watercolours and paint it. Since this is my book bestie's fave coffee shop spot, I'm sure we'll be back here soon! I'm super excited to keep exploring their seasonal drinks.

    Extremely Disappointing Customer Service…read more We stopped at Huxdotter Coffee in North Bend on Friday and ordered a 16 oz PBJ Smoothie, a 16 oz Mango Smoothie, and a ham and cheese croissant through the drive-through. At the window, we received the croissant and the 16 oz PBJ Smoothie, but were handed a 12 oz Mango Smoothie. We immediately pointed out that the drink was the wrong size. Rather than simply acknowledging the mistake and correcting the order, the employee told us that the order had been entered as a 12 oz drink. We reiterated that we had specifically ordered a 16 oz Mango Smoothie. Instead of saying something as simple as, "I'm sorry, we'll remake that for you," we were told that she would have to refund the original charge and then charge us again for the 16 oz drink. Seriously? Apparently, Huxdotter has developed an innovative new approach to customer service: If we make a mistake, the customer gets to fix it. The mistake wasn't ours. We ordered a 16 oz drink, and the employee or the person taking the order entered it incorrectly. Yet instead of taking responsibility for the error and providing the customer service one would reasonably expect, we were essentially given a bureaucratic explanation of why correcting their mistake was going to require additional transactions. We were on our way to an appointment and didn't have time to wait around sorting out an issue that should have taken less than a minute to resolve. We simply said, "Never mind," and left. What is especially disappointing is that this wasn't about the cost of a smoothie. It was about how the situation was handled. Mistakes happen. Good businesses acknowledge them, apologize, and make them right. Telling the customer that they have to go through a refund and repurchase process because the business entered the order incorrectly is simply poor customer service. Unfortunately, this experience left such a bad impression that we won't be going back. There are plenty of coffee shops willing to treat their customers better.

    Photos
    Pastry selection
    Pastry selection
    Lumberjack Burrito
    Lumberjack Burrito
    Little Si burrito and mocha

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    Little Si burrito and mocha

    Hartwood Cafe - coffee - Updated August 2026

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