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    New Berlin Bowl

    3.6 (5 reviews)

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    6 years ago

    Helpful 9
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    Love this 7
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    8 years ago

    Helpful 1
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    5 years ago

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    8 years ago

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    10 years ago

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    Bowlero Wauwatosa

    Bowlero Wauwatosa

    (81 reviews)

    We visited Bowlero when we couldn't find availability at our local bowling alley…read more Bowlero has a great location, and several lanes in a cool atmosphere with many screens, loud music and bright lights. The staff is friendly. We had a few issues with our lane and had to reset it a few times. Recreational use seems to be very common here. It was more noticeable as it was getting later in the day.

    Worst experience. Made a reservation on their website for 5:30pm on a Saturday. As it is a holiday…read moreweekend, we scheduled in advance. When we arrived, there was a long line of people waiting for service at the front counter. A mountain of shoes have accumulated on the counter, presumably due to no one being assigned to man the desk. We did not see anyone come to the front for 30 minutes! When someone did come out, we were told there were no lanes available at all and the kitchen was closed because they were backed up. So... what was the point of making a reservation?! The icing on the cake was hearing the manager/supervisor say out loud to an employee clocking in (when someone finally did show up) that there was a $10,000 large party about to show up where he would rather focus their attention. Aren't all paying customers valued? The staff was clearly flustered and overwhelmed. Their attempts to pacify the clearly agitated crowd was filled with attitude. I felt like we were inconveniencing them. Maybe close off reservations on your website next time, or position staff better. Leaving the front unattended for that long is ridiculous. Wish it was a better experience cause the place looked really nice.

    Sunset Bowl

    Sunset Bowl

    (7 reviews)

    $$

    My friends and I went to celebrate a few birthdays in our group. We called ahead to confirm prices…read moreand timing. When we got there, we were charged more than what we were quoted. The music selection was also a bit all over the place, but we had fun regardless.

    Well. I debated giving them one star but the actual lanes were decent so I guess 2 is fair…read more The bar/bartender was the biggest issue with my experience. There was one woman for the entire place and it appeared she also took food out to the lanes- which means she disappeared two or three times while we were waiting to place our order. I believe every single lane was taken, and there's only one person to take orders, make drinks AND serve? WHAT? She also seemed to have no awareness whatever of who came first, and helped at least 3 different people before us that had approached while we were waiting. When the food did come out maybe 20 minutes later it was plopped down at the back table by our lane and left- whoever brought it didn't say a word. It might have been sitting there for a solid 5-10 minutes since I wasn't monitoring the back table every second. Overall the food wasn't bad- but left me crazy frustrated. The people at the desk were helpful but quite slow when we asked for the bumpers to be taken down at our lane. I don't have any significant feelings on their service otherwise. My fellow bowlers said they love coming here, but typically come during the week- so maybe the busy weekend wasn't right for a first impression- I've worked in customer service and am willing to cut a bit of slack per their review. All in all I will stick to my usual new berlin ale house where things seem a bit more professional and servers are always quick and attentive- even on league nights when it's crazy hectic.

    New Berlin Bowl - bowling - Updated May 2026

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