Jake was easy to work with and got me in even though it was a short (Holiday) week. I went in with…read morea "shimmy" in the front end. The people in the office were all courteous, welcoming, and pleasant! No "talking down to a woman" bs at all. I really appreciate that! Communication was clear. They called when they said they would. Jake was clear on fee structure and costs along the way. Sunshine also performed a pretty thorough general inspection and found a few additional things that needed to be addressed. The choice of what to do or not do was completely mine. There was absolutely NO pressure to approve the other suggested services. They sent a text with pictures of what they found and explained anything/everything I asked about. Again, very much appreciated! I ended up needing new lower front rocker arms & bushings. They also performed an alignment (due to rocker arm replacement) oil change, tire balance & rotation and replaced the engine filter. I could see it was needed based on photos sent via the text. Jake found a replacement kit that included arms and bushings which saved me some money. Yay They also found the tires had been rotated improperly for an AWD. They checked tread wear and put tires in correct position to help them wear more evenly. I am completely satisfied with all levels of service received. Thank you so much Jake and Sunshine.

Great Communication and service I highly recommend…read moreSunshine. My motorhome drives so smooth now

I brought my 2005 Toyota RAV4 in for a radiator and hose replacement. What I appreciated most was…read morethat they were willing to provide a rough estimate based on the information I gave them, even before seeing the vehicle. I understood that the final price could change if additional issues were found, but having a ballpark figure helped me plan and compare my options. The team was professional, answered my questions, and completed the repair successfully. It's been about a month since the repair and the radiator has been working great. Overall, I had a positive experience and would recommend them to others looking for automotive repairs.

Honest and personable. They provide quality work, straightforward answers, and maintain one of the…read morecleanest shops around. I recently moved to the Truckee Meadows and needed my front brake pads changed. I almost made the mistake of going to a chain tire-and-auto repair shop, where they insisted that not only did my pads need changing, but my calipers did as well, and quoted me $900. This was unwarranted; my calipers were perfectly fine, and my Jeep only needed new brake pads. Fortunately, I found Russ, an honest and skilled mechanic. Since then, I have taken my Jeep to Russ and consistently received excellent service. I highly recommend Russ and his team.

Frank and the whole team at Yellos automotive is amazing. I have only taken my Audi to the dealer…read morein the past, but the quality of service I received at Yellos was better than I could get there. Pricing was very clearly explained, I didn't feel pressured to buy anything, and the quality of work was great. I was referred here by a friend, and I would also recommend this shop to anyone.

Frank and the team are amazing. Our Mazda had a major issue (coolant leak) that rendered the car…read moreundriveable. They got us in immediately, and within 24 hours the car was fixed, they walked us through the issue with patience and clarity and their price was very fair, hundreds less than the dealership would have charged me. The car's running great and we couldn't be happier :)

Had my breaks replaced. Everyone was nice and they got me in right away. They even checked in a…read moreweek later to make sure everything was still doing good.

They are the best very reasonable and honest! They tell me so much information about my car and I…read moredon't get overcharged! I've been coming here for over 15 years!

I moved into the area a couple of years ago and I've patronized Dustin's a couple of times. Good…read moreexperiences overall. They were attentive, friendly and explained and quoted everything nicely. Can't say if it's a good value as I don't have experience with anyone else but I am reasonably confident in them. They charge a hefty fee for credit card transactions so bring cash or your checkbook.

Seems very knowledgeable, unpretentious and friendly. Seems very trustworthy,, very rare in this…read moreareas of auto repair shops,, they seem to feel we have no alternatives around Madison area.

For many years I've been using Preferred Auto Care for the service needs of my past 3 vehicles…read more This includes a Subaru Outback, a Subaru Outback Turbo, and now a Honda CR-V Hybrid Sport. Over the years I've developed a very high level of confidence in Leo. He's extremely fair and honest in all of his dealings. He and his team perform the work that is required, and nothing more. All work is performed promptly, and is done at a very fair price. My standard service visits have twice caught issues that needed to be resolved under my vehicle warrantee. In addition, they have provided technical assessments that counteracted what I had been told be the location where I had purchased tires. I didn't need the brake service the Tire dealers had advised. This saved me a huge amount of money. I confidently rate Preferred Tire at 5+ stars. Well done Leo !

We were trying to get my husband's old car ready for our teen drivers. We discovered an oil leak…read more The dealer wanted to charge us the price of a new (used) car to fix it so we went to an independent shop. They wanted to charge us half of a new car to fix it. Called Leo at Preferred auto and he explained why the cost can be higher and then quoted me something much more reasonable. We ended up having his shop fix the oil leak and pretty much do a 100K service, all under the price quoted by the second shop we tried. I appreciated the honesty and the hard work. Our old Subaru is driving great. Preferred auto has a customer for life.

I chose to try out Arrow Automotive because of their great reviews and responses to their reviews…read more I was not disappointed! I called to make an appointment for fluid exchanges as my car is nearing 90,000 miles. Before they scheduled the fluid exchanges I requested, they offered to do research to look into my specific make, model, and year to ensure that the items I was asking for would be due and pertinent. They called back within 10 minutes, gave me the research the found, and suggested a transmission exchange service and brake fluid exchange. I dropped my car the morning of my appointment and they were done before 2:00. This is the first car shop I've been to that doesn't smell of oil and tires. And the men behind the counter were dressed nicely in button down shirts with ties. They explained what the services would entail and what they should help with. And boy did my car sound and drive better than she has in a while! I recently went online to schedule an oil change and it was the easiest scheduling platform I've used. I even was able to get the day I wanted! Thank you for your exceptional service, care, clarity, and honesty. See you all soon for my oil change!

Called them ask how long to diagnose a radiator problem…read more They told me 1-2 hours. Fixing the radiator depends on the diagnosis. That makes sense. So I scheduled a 9:00 am appointment for a diagnosis. Took the day off. I got there at 8;45 am. They told me they could not diagnose it till 3:00 pm. I showed them my email with a 9:00am appointment They said, oh most people just drop their car off. Their appointments have no meaning. English words have meaning but not to them. I'm sure you can't tell them most businesses just give me the bill and I pay it later in the afternoon

Honestly, I had a really good experience here…read more Nile was the one who initially helped me and recommended starting with a compression test first instead of jumping straight into expensive repairs. That really stood out to me because it showed they actually wanted to make sure the engine was worth fixing before spending more money. After that, Clayton took over and continued helping me through the process. He explained everything clearly and kept me updated the whole time. They found multiple issues like intake leaks, an injector problem, and a radiator leak, but I never felt pressured to fix everything at once. I really appreciated that they worked with me and let me prioritize what I could afford. I ended up fixing the main issue, and the misfire is now gone. The car is running much better. Repairs aren't cheap, but I felt like they were honest and transparent throughout the whole process. Communication was great, and I always knew what was going on. Overall, I'd definitely recommend CoAuto if you're looking for a shop that actually explains things and doesn't pressure you into unnecessary repairs.

My wife's Titan had a/c and heating problems. Yelp had very good reviews for this place. A little…read moreout of the way but worth it! The cost was reasonable, Clayton was very good at communicating with me on the work.