I'll keep this short, sweet and as simple as possible. You…read moreguys dropped the ball ! For the longest time it seemed like the left hand didn't know what the right hand was doing. It was very unprofessional and business like.! I know who you guys are and I know how you got started and where you came from and where you have ended up and I believe due to good customer skills, and but once you decided to switch over to protection, all that go out the window! I was working with the salesman in order to get a new panel and then all of a sudden everything went silent. I heard anything for a long time so I decided to call my salesman and when I spoke with him, he informed me that he no longer worked for the that you guys placed on disability, and the right thing to do would've been for your to notify me and let me know and get me a new salesman or something, but I never heard from you never heard from my salesman. I never heard anything so you tell me what is wrong with that picture so of course I was pretty shocked and surprised to hear that reached out and called you guys got things I straightened out got things rolling again. Got you in my corporate office together and it took forever day to me. It seemed like you were putting more energy into making sure we signed your contract and you were to actually give us customer because our contract was finally signed back in March and the project was finally finished the last week of August and the issue originally started in October 2025, the first two months you guys are not accounted for but the next eight months you're definitely gonna be held accountable for and there's no way in hell regardless of or whatever it was not acceptable and it was very unprofessional and considering you guys were out to look at the many times in order to get all the information you needed in order to order and do whatever needed to be but then we're short on Parts we're missing and then all of a sudden are on backorder and then they're having to because there was no more left in stock back at the factory Lottie doll Lada It was just lip after lip service. ! With all that being said, I do give credit credit is due, and I would like to give the credit to Mr. Danny Garcia and his crew for taking over the project and getting it pushed through and of with all of the nonsense and unprofessionalism that had taken place and was still place by our inspector/Marshall, but Mr. Garcia and his crew were very diligent on helping me get this across the finish line and they were very professional about it and they wanted it across the finish line as badly as I did he knew and understood what customer service was all about because Mr. Garcia showed up whenever I needed wanted him to talk to answer questions to go over things there was times that he had worked all night, but still showed up the next morning because he wanted to help me get this project finished. I'm going to be honest I feel that Mr. Garcia and his crew were kind of thrown under the bus by your management to put out fires that they did not create so Mr. Garcia definitely stepped up to the plate. He took all criticism sarcasm or whatever because he knew that I had considering how long the project was and all of the hiccups bumps excuses, or whatever was thrown at me, so I definitely wanna give Mr. Garcia and his crew a thumbs up and a thank you with a lot of gratitude for their professional professionalism and due diligence on making sure that they help me and get this project finished and across the finish line because they had to deal with a lot of nonsense and BS from the inspector, and they did nothing but show the upmost professionalism and courtesy to a very, very unprofessional and rude inspector. So in my opinion, I believe that management should take care of Mr. Danny Garcia his crew for putting out their and I believe once Mr. Garcia and his crew can get caught up in all of the put out and really be able to handle their business without having to run around with chickens with their heads cut off. I believe that Fire side of Sting Alarms will be in good hands and should be able to do nothing but provide good customer skills, service and professionalism to their clientele and customers. !!!

This alarm company's customer service is horrible. Our shit never worked properly and they never…read moremade it right. Did a shitty job with installation. Also our lithium battery almost exploded in our keypad.

our insurance recommended them to help fix everything when our hot water heater flooded everything…read more Every person through every step of the process was extremely polite and knowledgeable keeping me informed through it all. They were also extremely punctual if they said they would be there by a certain time they were always there right on the dot!

HP just finished repairs from my flood. Everything went well. They were fast and efficient and…read moreresponsive to my needs. Pat is a hands on guy and available with answers whenever you text him. I definitely recommend this company.

Marcelo and the rest of the team at Rebel Refrigeration are terrific. We've been using them for…read moreyears and they're a great company to work with.

I found myself in a very difficult HVAC situation. I am a business owner leasing a building where I…read morehave other tenants who were counting on me to resolve a cooling issue as soon as possible. Unfortunately, the Landlord was under obligation to repair the unit but was not fulfilling their responsibility in a timely matter. I contacted several companies to come out and provide quotes for repair or replacement and Rebel Refrigeration provided immediate and professional service. Fortunately my service tech was Tony and when I say he was beyond amazing I really mean that. I don't know much about heating and cooling systems and my unit is on the roof so I did have to lean towards the technician to provide as much information as possible to help me understand my situation. I appreciated the fact that he took so much time to evaluate the unit, explain the findings and ensured that I was aware of all of the possibilities, even those things that were not in my favor if I decided to move forward with either of the options presented. My experience with the company as a whole from the office staff to the onsite technicians was A+. After meeting with 5 companies, I chose Rebel Refrigeration because of my experience with Tony... his knowledge and commitment to the task was refreshing and also because of their clear, detailed invoices and pricing. Give them a call!

I love this company and every single person there who helped me out!…read more I woke up one morning noticing water from upstairs shooting out of an electrical socket in my kitchen. I turned off the water line and made an emergency call to a plumber. The plumber came out and fixed the initial problem upstairs in my hallway bathroom, but showed me how water damage soaked through the bathroom flooring, the upstairs vanity, all the way downstairs through my kitchen pantry to the water socket. It was a total mess and he referred me to this company who as he explained was a One-Stop shop from start to finish. As advertised, they came in the very same day and ripped out all of the bad material, set up dehumidifiers, gave me estimates, put material on order and worked with me and my home insurance to get things back to new. Anna was wonderful, as she did all the scheduling and kept me informed of the the scope of the project and she handled all of the administrative process seamlessly. Daniel and his crew, Rami Eddie and Victor are absolute lifesavers! All were friendly, accommodating, very knowledgeable and true professionals. They were here promptly on the scheduled dates and all the repairs were completed expertly and expeditiously. I am so grateful for all of them and the hard work that they did. I highly recommend this fantastic company!

One star for a good job by the mediation team, zero stars for the restoration people. Referred to…read moreas "technicians" by the company. They speak virtually none, to very little english. They could not understand what we wanted done and how to do it. Claims to be a carpenter...sorry man, but you ain't no carpenter! After mediation was completed, the technician installed and uninstalled the kitchen cabinets three times before coming close to getting it right. Total time to finish part of kitchen, small bathroom and coat closet - three months! Hell, whole houses can be done in that amount of time. They threw away existing pieces and parts and installed mismatched, wrong color, and ill fitting parts instead. All in all a nightmare to keep after them, cater to their irregular schedule, promised arrivals and work days. Beware!

If your looking for a place that's a one stop shop and professional I recommend …read more My floors look amazing and the team I worked with and helped fix the mold and water damage in a timely manner. I give this company a 10/10 Thank you so much !

I am writing this review before my two jobs are completed because, so far, I am very happy with…read moretheir professionalism and service. Ed Lee is my project manager on the project in my primary residence and Landon is project manager on my rental. I cannot speak highly enough of both of them. They are professional and the work is excellent. They do it right! Pleasant! Easy to work with! Great communication! I will write additions to this review at the projects end and add photos of their work. Hire this company and you won't be sorry!

Lowell did a great job installing our furnace. He is very…read morevery knowledgeable and patient And left the site clean. We have heat again! I will definitely refer him to my clients! Thank you again Lowell! Your customer service is great very grateful customer. Shirley Russell

They do a great job as long as you're paying out-of-pocket…read more a warranty job, they're more concerned blaming it on you. They keep it cheap for the warranty company so they can keep the contract. If they are doing a warranty job for you videotape the whole thing or they will make things up on the report afterwards. Third trip to my location and the AC unit still keeps going out. Replace the Freon, replace the thermostat, replace the filters. Still not working must be you?

My wife and I reside in Las Vegas, where we have lived in our home for 22 years. While the property…read moreremains in excellent condition, we grew concerned regarding our original HVAC system and two aging AC units. With temperatures reaching 110°, we determined that an immediate upgrade was necessary. We conducted thorough due diligence by researching reputable companies in the area, analyzing customer reviews, and consulting various resources to ensure we made an informed decision. After extensive research, it became clear that Sierra Air Conditioning & Plumbing was the superior choice. Their team provided a comprehensive consultation, sending a representative to share essential information, followed by a manager the next day to detail the warranty and scope of work. We opted to replace our entire HVAC system with two high-reliability Goodman units--one for the main residence and a smaller unit for the master suite. I was initially skeptical about whether such an extensive HVAC project could be completed in a single day, especially given the extreme heat. However, the team delivered exactly as promised. The crew was professional, courteous, and highly efficient. They finished the installation on schedule and proactively arranged a follow-up visit to handle minor drywall repairs and paint touch-ups around the new thermostats. We are thoroughly impressed with their work and highly recommend them for any repairs or full system replacements. Services A/C system dismantlement, A/C system repair, HVAC duct & vent repair, Install thermostat, HVAC duct & vent installation, Install AC, Thermostat installation Steve an Sue Las Vegas, NV

Insanely overpriced 4ton AC for 16-20k. They don't want to do repairs only want to sell you a new…read moreunit. The first guy plays the "I'm not trying to sell you anything" act then the salesman comes the next day to try get you to finance a 20k new unit. The next guy swapped my AC capacitor for $200 with parts on the truck.

I've been using Solution for a bit over a year now. They are a great little company. I've been…read moreusing them to do regular maintenance on my hvac units. Recently our evaporative coil went out. The home warranty company we used is trash and wouldn't pay for the fix, but rather gave me a bit of cash in lieu of the fix. I called out solution, they gave me the rundown and gave me a quote for a new system. I spoke with them about if I could find a new old stock coil that used the older refrigerant if they'd install it. They said yes, but they'd not warranty that part, which I was fine with. The new part came in, Mike stopped by, looked it over and said it'd work. We set up a date to do the install and they got me up and running again perfectly for a quarter of the cost of a whole new system.

We had them install a brand new swamp cooler. It stopped working after only a few uses. We could…read morenot get ahold of them to come out and service the unit. We called, emailed, chatted their chatbot on the website, and received no response. We finally called a second company to come out and look at the swamp cooler. They informed us the unit was installed incorrectly. The motor burnt out because of the faulty installation. This voided our warranty. Now we are paying a separate company $1000 to replace the motor. Solution air is not only incompetent, but also has poor service. You cannot get ahold of anyone at the company