5 Stars for Legacy and Tim the plumber. Tim was a very nice guy and I enjoyed our talk. He…read moreperformed a flush of the water heater for me, part of an annual servicing I learned i needed to do after my water heater died last year and a new one was installed. He did advise me that an Anode Rod needed replacing. Although the home warranty replaced the water heater last year and wrote on it to replace every 2-3 years, Tim said after one year, it looks like it might be failing. After thinking about it and working with my water osmosis filter company and them having to replace my water softener, they also confirm replacing the anode rod is probably the best thing for me, so now I will look into this company replacing the anode rod as suggested. I just have to do research enough to learn more to make these better decisions. Thank you to Legacy for their services and how they handled my account.

Legacy was once a reputable company, but over the past one to two years the quality of service has…read moresignificantly declined. During that time, I have repeatedly been given inaccurate information regarding service recommendations and repairs that later appeared unnecessary. Today's service appointment was the most concerning example. I maintain a paid annual club membership that includes maintenance for both my tankless water heater and HVAC system. The technician arrived nearly two hours late and appeared exhausted. Most troubling, the scheduled tankless water heater flush -- the primary purpose of the visit -- was never performed. Instead, the technician took photographs and left without completing the service. Two days prior to this appointment I seriously considered canceling my membership due to ongoing concerns with the company's declining service standards. Unfortunately, I decided to give Legacy one final opportunity and renewed the membership. The outcome of today's appointment unfortunately confirmed my concerns. As a result, I will now be pursuing a chargeback for services that were paid for but not delivered. This level of service is unacceptable. After five years as a loyal customer, I expected professional conduct, timely service, and completion of the work that was scheduled. What occurred instead reflects a troubling lack of accountability and respect for long-standing customers.

I needed to have a dual-zone mini split system installed. The dual zone being one upstairs and one…read moredownstairs. Mac Tech was Responsive and a good communicator. He came out right away to look at the job and the quote he gave me that day is exactly what he charged me. No hidden fees or increases. The workmanship was/is fantastic AND he finished the job in less than a day. Cleaned everything up and tested the system before departing. It's been a few months now and the unit is working great. I definitely would recommend Mac Tech to friends and family and will use him again if needed.

Finally I found a real company and person! Marco from MAC…read moreTech. I have had many companies repair my AC in the past, but they always charged me a very high price to get the job done.... And no company has ever shown me a photo of the problem. However, Marco took lots of photos and explained things to me in a clear and easy-to-understand way. He is very honest, knows a lot and especially his prices are very reasonable.... Of course, his work is amazing! I want to tell my friends about him, and I will ask him for all my AC needs from now on. Thank you so much, Marco.

Requested a quote request here on Yelp and our tech, Joe came out the next day…read more AC was making a lot of noise & was initially diagnosed as a bad fan, but upon in-person inspection, we had to replace the entire blower motor & readjust the bracket so the blades would stop scraping ( source of the noise) Joe was awesome & transparent throughout the whole service. Would reach out to these guys again

Highly recommend!! Called at 10am on Sunday, was scheduled…read morebetween 12-2, tech arrived at 1:30 and company kept me apprised of time frame. Nick arrived, went to work and less than an hour later-HEAT! Extremely fair with pricing, no charge for service call/quote. Thorough and neat. Mr Cool was Mr Heat for me!! Added to my "box of guys" for home maintenance needs.

Our water heater failed while we were in Italy... because of course it did when we were 6,000 miles…read moreaway. Bob's Repair truly made a stressful situation easy. They handled everything remotely, kept me informed the whole time, and took care of the replacement quickly and professionally. The office was very understanding, and Ron on-site was excellent to work with and very professional. Coming home from a long trip to hot water already taken care of was a huge relief. Really appreciate the level of service and communication. 5 stars all the way. !!!!! Thank you!

Bob's Repair is outstanding in every way! We had a whole new HVAC system and water heater installed…read moreyesterday. My entire experience was amazing from beginning to end. Our HVAC system completely died in 2024. We were using AC window units and floor heaters, because we did not think we could afford a new system...until Bob's! I used co-pilot to get the top 10 rated HVAC companies in the Vegas Valley and Bob's was ranked #1. I called and spoke to Alexis, who was so warm & patient, getting us scheduled with Adan the next day for a quote. Adan was SO incredibly through & HONEST. After looking over what we needed he gave us a quote that was literally half what we expected *including a year of service as well!! We were able to finance through a partnership that Bob's has with Wells Fargo, for only $155 a month with great rates! We were scheduled the following Monday for installation. The installation team of Francis, Darwin & Jathan showed up on time and went straight to work. Our home was built in 1962 and has old funky everything honestly. I had a real concern about the new equipment fitting without a ton of expensive retrofitting. Well, the entire job was completely done within 6 hours and without a single hitch! Francis did an amazing job, magically fitting the new Trane Air Handler, where the old one was, with literally inches to spare! Jathan was able to also fit our new water heater into the small, tiny outbuilding miraculously as well! Darwin did such a meticulous job getting the HVAC unit installed outside perfectly with all the lines placed neatly and wrapped for UV protection! I was overjoyed to see the new circuit breakers for both the water heater and HVAC unit as well! Everything was done at such a Professional level, I was truly blown away! These Guys absolutely know what there are doing and were extremely polite, efficient & hard working. They cleaned up after themselves and left things literally cleaner than when they began! Energy & vibration are EVERYTHING and every employee I dealt with was STELLAR! I am now comfortably sitting in my climate-controlled home, with nice clean warm water...HAPPY as can be! I would recommend Bob's Repair to everyone! They exceeded my every expectation! Thanks Bob's!!

My HVAC started blowing warm air and I saw a new one in my future…read more I asked my neighbor for a recommendation as I knew she recently had her HVAC replaced. She said she really trusted this company so I called Friday afternoon and spoke to Jessica who gave me an appt time within an 1 1/2hr of my call. I really was impressed with the text letting me know the service rep was on his way along with a picture so I would know who to expect. Lorenzo Garcia was very nice, professional and got to work right away. He had everything he needed for the job, including his own hose and nozzle for cleaning. I won't go into detail on everything he did but suffice to say he did an awesome job and as I purchased a service plan, look forward to seeing him again in the future. If you need service done on your HVAC, please call. You will be happy you did and I recommend you look into the service plan!

We were having issues with our upstairs unit not cooling. I had called at 9pm and they had Ranier…read moreout to my home first thing in the morning. Ranier was able to troubleshoot and repair the system asap. He was very knowledgeable and honest. We were happy with the work that was done that we ended up signing up for the air care maintenance club.

FYI: Prozone recently partnered with Lee's Air, Plumbing and Heating. I had Arturo from Lee's come…read moreout to just do a tune up and provided a great service and offered me recommendations with details. I would use again for AC needs.

I first called Pro Zone. They came out, charged me $69, and told me my compressor wasn't working…read moreand the evaporator coil was rotted out. They recommended a full system replacement for up to $30,000. Then I called Super Service. They arrived about an hour later, went up to the rooftop, and quickly diagnosed the issue -- it was just a bad starter. They replaced it, and the total cost was only $530. What a difference. Trust has to be earned.

My AC was not blowing cold air during the heat warning. My place was constantly in the 80s. Called…read moreA-Tech and set an appointment. The tech they sent out was professional and did the job fast. I was out of town during this and they still got it done! These guys look at the unit and fixed it for a very cheap price! Insane! Will definitely contact them again for my AC needs and professionalism

Brad and his team at A-Tech are top notch! Had an issue at my parent's house with their HVAC and…read moreA-Tech was recommended by a friend of mine. I called to make an appointment to assess the problem with the HVAC and Jared came. Jared was a professional and provided me the situation and didn't lie to me at all. Jared provided me with all details of his assessment so that I could "possibly" compare with other HVAC companies. Jared never once tried to upsell me only anything and he said the assessment was free. I did call 2 other companies to make an assessment. Both companies provided me with a list of "things" that is wrong with the unit. One of them tried to upsell me a brand new HVAC UNIT and they offer financing. Per my calculation I would be paying $18K for an HVAC unit if I financed with them ($12k for the unit & $6K for interest). I called Jared and asked him to write me an invoice to purchase a new unit, which he did and I was surprised by how much different the cost was (way lower) from the other company. I asked Jared what is the actual total with tax, labor and dumping the old unit....he said "that's the whole total...with delivery, pick-up, removal and installation ". I agreed to the terms and scheduled the replacement. A-Tech team showed up at 8am on the scheduled date and immediately went to work. Jared explained to me the whole process and he even invited me to watch their work. 3 hours later the guys are done, cleaned up and ready for payment - which I was glad to pay in full. The warranty was great! I highly recommended A-Tech to ANYONE needing repair, replacement or even an assessment done to their HVAC system. Brad is a small business owner and employs professionals like Jared! 5 stars for sure!

We had 2 full unit replacements and decided to go with an upgraded system. I received 2 quotes from…read more2 different companies and Fast Affordable Air was bottom on my list, even after they came for the estimate. With that said they one my business because their quality and due diligence to answer every one of my questions at EACH step of the process. This staff is very knowledgeable and made me feel like they knew exactly what they were doing and were very comforting in explaining the process to me as well. For context, the company I originally was going to chose was only trying to sell me their products, Fast Affordable Air was actually listening and giving me options. Angie, Tim, Heather and the rest of the staff, thank you! 100% Recommend, and Very Fast.

Always very honest one of the very few HVAC companies out there .. I will always use and recommend,…read moreJason was super professional and kind .

Trustworthy, patient, know what they are doing, etc. I'ved interviewed probably over 9 HVAC…read morecompanies/vendors in the past 2 years. I have a large list of who to avoid too. Robbie and his team is amazing, and good people. Robbie is our go to HVAC professional. He cares. If he doesn't know, he'll let you know or give him to time to figure feasible solutions. Finding someone to not rip you off, who can be diligent and care, who's work actually is correct (many ppl think they are doing it "correctly") is like trying to find a needle in a haystack. Vegas is wild wild West, and word of mouth referral seems to be the thing. Robbie's company did blow up....super busy. But I'm happy to share. Because I know Robbie at this point will continue to hire more (treat his employees with respect), and continue helping people. It just sucks that they are constantly fixing other company's costly mistakes. You can read my previous review on Robbie's background. But overall, he got into starting his own company because he couldn't find anyone decent and trustworthy for his HVAC. He got really really busy with commercial work for a bit. So we had to just find a different least worse company for our residential place. That company (Summit, aka Semperfi) messed up so badly installation :( It was a nightmare. We found out too late that Robbie hired more to his team and back at working residential. His new hire Andrew was great on our tuneup and caught more mistakes from Summit. Great at explaining things, and telling us the issues. No selling, no pushing. Aisha is great to work with over the phone snd email too. The repair team (Andrew was busy) did a great job and made us feel secure about their work. So yes, I can finally update my review with them. New team is great!! They definitely share the same helpful, patient, kind energy that Robbie has. Again, this is a mom pop business. So we are flexible, and I do the following up on things in case I don't get an answer fast enough. Credit card payments: There is a percentage charge. They can take zelle too. Tks for continuously taking care of us Robbie and Team!!

Needed a new 4 Ton Heat Pump installed. RCP Mechanical gave the best estimate, along with great…read moreadvice on the changing HVAC industry. Installation was quick and efficient. I'm absolutely thrilled with the price and service. Highly recommended!

We had another great experience with David! This isn't our first time working with him, and once…read moreagain, he exceeded expectations. This was a larger project: David installed an upgraded air-conditioning unit AND moved the location of the unit alongside the house. The new unit is running beautifully - extremely quiet and efficient, as promised! David was incredibly accommodating and flexible with scheduling, which made the whole process so easy. He was able to come out and give some estimates, as well as finish the project all within a week! His work is high-quality, clean, efficient, and done with real attention to detail. On top of that, he's just a pleasure to work with--professional, genuine, personable, hardworking, and reliable. It's hard to find service like this consistently, and we wouldn't hesitate to recommend him to anyone! Thanks so much David!

David did such awesome job installing my two units I highly recommend Spartan AirCondioning !read more