I recently contacted Black Mountain Air to schedule a Spring 'tune up'. When I called Kyra happen…read moreto answer the phone; she was the tech that performed the previous Fall tune up. After chatting a little bit, we scheduled an appointment. Yannik was scheduled to come to my house to perform a Spring tune up. I received an automated booking verification via the email and phone number I had provided. I received an email and text informing me of the name of the tech along with a photo of him, and verification of appointment day and time frame. I received email and text reminders the night before and the morning of the scheduled appointment. Yannick was on time, personable, and professional. He answered questions I had and then performed the tune up service. Payment for services rendered was handled upon completion of the service using a credit card reader. He emailed me the invoice and receipts at the time of the transaction. Again, I'm very pleased with services rendered.

We have been using Black Mountain air for a couple of years now for our normal bi-annual…read moremaintenance. Our old AC unit was 18 years old and we decided to replace it with a new unit. Black Mountain air gave us five options, and we chose the Trane 2-stage. The techs showed up on time. They were very professional and friendly. They cleaned up inside and out, and went over the unit and new thermostat with me. The whole process was painless and issue free. We definitely recommend Black Mountain air fear AC needs.

It's that time of year for my AC service before the amazing summer heat. Joe contacted me and…read morereminded me that it was time for my AC service like clockwork. Joe and his crew installed my new AC for me and the price was exceptionally reasonable. I purchased the top of the line YORK AC. My summers are cooler and my winters are cozier. I appreciate everything you do, Joe!!!!!!!!!! Keep up the AMAZING work!!!!!!!!!!!!!!

Joe the owner came out quickly to evaluate the ductwork for my AC system. He spent well over an…read morehour not just eyeballing things, but also going into the attic and MEASURING air flows and ductwork. All at no charge even though I offered....He also went outside and checked my outside unit as well. Three things stick out in my mind: extremely professional, very process oriented, and willingness to work with you on pricing. I am a huge process guy from the corporate world, and Joe extremely impressed me! I am anxious to get his quote for the system redo....

WOW! My ac was not reaching the whole house so I called NICK at ELITE, and within the hour JESSE…read morewas at the door. With a simple $40 adjustment I was feeling cool air everywhere. If I could give 5000 stars I would. This is the only AC plumbing company you will ever need. Thank you Elite for taking care of the problem in one visit, one afternoon. Don't waste your money on any other company, we can't beat the heat here in the valley, but we can't manage it

On March 13, 2025, Elite Heating & AC installed a new 5-ton HVAC unit on our roof. They also did…read moresome duct work for a total of $11.2K. That same day, they emailed proof of product registration with the manufacturer to us. The registration was necessary to start the 10-year warranty and showed the model and serial number. August 14, 2025, we called Elite to let them know the new AC was no longer blowing cold air. They came out and said the coil and some other component needed to be replaced. This was very surprising for a 5-month-old HVAC unit. So, we waited for Elite to come back and replace the defective parts. After waiting a few days, we had to call Elite to ask when they were planning on getting the AC up and running. They said they were waiting for parts and would get back to us once they arrived. Two weeks later, we still hadn't heard from them, so we called again. We were told they had to check with the technician to see what was going on and would call back. Another 2 weeks went by, and no word from Elite, so we called again. This time we were told the parts arrived damaged and were bow placed on back order. We were surprised no one at Elite bothered to give us this update. When we spoke with the "service manager," he said he would look into everything and call us back on Monday. Monday came and went with no word from him. We called them again and again and were given the same run around each time. "We need to check with the manufacturer, or check with the technician, etc., and get back to you. We called again, and they said since the parts are taking so long, we've decided to replace the defective HVAC unit completely. September 30, 2025, Elite came out and replaced the HVAC unit with a "new" unit. This time, we did not receive any proof of product registration. We did not know the model and serial number of the new unit they put on our roof, so, as it stands, it looks like we no longer have a 10-year warranty. Tired of their games and bad customer service, we filed a complaint with the Better Business Bureau, which was what finally prompted them to come out and replace the unit. We asked for the proof of registration, and they said we needed to call them with any questions. We didn't have any questions. We were waiting for the product registration so we could be assured our new HVAC is under the promised 10-year warranty. This needs to be emailed to us and cannot be accomplished over the phone. To this day, Elite Heating & Air Conditioning has refused to send any documentation of our "new" HVAC unit. We have no model number, serial number, proof of product registration, or warranty. We were without AC for over 6 weeks during the summer, which prevented us from listing the home for sale or from being able to rent it. Either way, Elite has cost us a lot of money and grief. Flash forward to 7/30/2026. This house was sold and the buyers just informed us the AC has quit working. I called Elite to transfer the warranty to the new owners and they refused. Beware! They are total scam artists!

After having two other HVAC companies come out and essentially tell us that we needed to replace…read moreour system and spend thousands upon thousands of dollars, I was feeling extremely discouraged. Thankfully, Phap, the owner of the company, came out and gave us a completely different experience. Phap took the time to educate me about our system, showed me his work as he went along, and explained everything in a way that was easy to understand. He was incredibly transparent and honest about what actually needed to be done and what realistic pricing should look like. It's refreshing to find someone who is so professional, knowledgeable, and trustworthy--especially after feeling like we were being price-gouged by other companies. I truly appreciate the time Phap took to walk me through everything and make sure I understood what was going on. We will absolutely be using them moving forward and highly recommend Phap and his company to anyone looking for an honest, transparent, and professional HVAC company!

I just had a fantastic experience with Phap at Sooner air, formerly Mightly Oak Air. First off,…read morePhap answered the phone personally. This is always a good sign with any service person. You get to speak directly with the person who's coming to fix your AC. You already know this is not some giant organization that's modeled on constantly trying to upsell you on something. Phap arrived promptly the same day and was able to diagnose my issue( indoor AC blower fan was constantly running, would never turn off). He was able to resolve the issue quickly (fan relay switch was stuck) and then, (gasp) he didn't charge me anything! This made my day, as I was prepared for the worst. He gave me tips on what to do if the issue returns: I may need to have the control board replaced ultimately if it keeps happening. But he told me I can order the specific control board online from Amazon if I need him to replace it, as that will save me a significant amount of money compared to him getting it through his supply house. Thank you Phap. You have a loyal customer forever. As an aside, I saw in other reviews people wondered why Sooner Air was previously known as Mighty Oak Air as well as Win&Nguyen Heating and Air Conditioning. I asked Phap and he told me that in our Sun City Anthem magazine his services got listed under landscaping because of the name Mighty oak. He kept getting calls for landscaping instead of heating and air, so he changed the name to Win and Nguyen. But then people couldn't pronounce the name. So now he is Sooner Air.

Can't say enough about this company. Brent the owner was great. We had 7 estimates and he was the…read moreonly one that offered 10year warranty on labor!! "We had a fantastic experience with this A/C company from start to finish. The team was professional, punctual, and extremely knowledgeable. They explained everything clearly, helped us choose the best system for our home, and the installation was smooth and efficient. They left everything clean and made sure we were comfortable using the new system before they left. You can tell they really take pride in their work--highly recommend!"

So my AC was basically on life support and in this Vegas heat, that's a full-blown emergency…read more Enter: Lin Air, aka the HVAC heroes I didn't know I needed but will now forever worship They showed up to my place like the AC Avengers -- on time, professional, and ready to save me from melting into my floorboards. The crew was super chill (pun intended ), didn't try to sell me stuff I didn't need, and got a new condenser installed faster than I could say "is this hell or just Nevada in August?" Keep in mind, my unit is 20+ years old -- basically a relic from the Ice Age -- but they still brought it back to life. If it finally gives up and drifts into HVAC heaven, I already know who I'm calling for a full system replacement. I trust these guys like I trust my grandma's cooking. Seriously, finding honest, reliable AC service in the desert is like finding shade at 2PM -- rare and magical . Lin Air kept me cool, kept it real, and didn't break my wallet. What more could you want? If your AC is acting like it's on vacation in Antarctica or just plain dying, CALL THESE GUYS. 10/10 would sweat myself into a panic again just to have an excuse to hire them. Thanks Lin Air -- y'all are cooler than the other side of the pillow

DEFINITELY RECOMMEND!…read more I couldn't be happier with Anthony and his team! They were incredibly easy to schedule, showed up right away, and did an AMAZING job cleaning all of our vents and dryer. They were professional, thorough, and left our house cleaner than when they arrived! On top of that, their pricing was better than their competition, which was a huge plus. I will 100% be using them again and recommending them to all of my friends and family. If you're looking for someone reliable, competent, trustworthy, and reasonably priced to clean your vents, make sure you give Anthony and his team a call! Couldn't recommend them more!

I recently hired 1st Choice Air Duct Care for an air duct cleaning, and they did an amazing job! I…read morecan honestly feel a massive difference in our home's overall air quality, and our air conditioner is running so much smoother. The crew was super courteous, highly professional, and did a remarkably clean job--they even vacuumed up everything before leaving. I also really appreciated how the technician took the time to explain the overlooked health hazards hiding in your HVAC system. They pointed out how things like dust, pet hair, and smoking accumulate over time and why it's so vital to get them cleaned out. If you want a thorough, clean, and educational service, I highly recommend them!

Dave Colton is our #1 guy to call…read more We've had him out twice to look at our unit and he's the most thorough, honest and polite AC guy we've met. We've had multiple issues with poor work in the past with other local companies that are recognized around the valley. These companies have adjusted our system to ensure they would have to come out again for service calls. Dave responded late at night, fixed their work the next day. AC was restored in less than 24 of requesting help. Don't make the mistake we made. Call Dave - he is very responsive, thorough, knowledgeable, polite and honest.

This guy is great! I called after 6pm as our air conditioning had just started to run hot. He…read moreanswered the phone right away and said he could be at my place in a little while. Very friendly and honest. Showed up and went to work. I have every confidence this guy is honest and only takes care of what you need! When I called I never expected it to be fixed so quickly! Anyway if you want someone honest give Dave a call. He won't try and up sell you and his pricing was very reasonable!! Honestly a great guy!

Very friendly in making appointments. They always show up in time frame, get right to work at a…read morevery reasonable price. I found these folks a few years ago after my previous company kept missing appointments at a non reasonable price.

Company refuses to take my calls for service after I spent $7500 for a new AC unit last year…read more The primary drain line in the attic was clogged. causing water to leack into the back up drain pan below the unit. The drain pan was not installed level, causing water to drip out and causing staing in my ceiling. The Condensate Overflow Safe-T-Switch failed to shut off the system. The primary PVC drain line wasn't installed to the correct PVC outlet. It goes out above a window on the second floor. It needs to be switched with the emergency pan PVC outlet that drains to the lower level of the house. I tried calling several times today. They must have my number blocked.