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    Network Support Solution of SW Florida

    5.0 (2 reviews)
    Open • 8:00 am - 5:00 pm

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    Staples

    Staples

    (16 reviews)

    On Feb. 12th, I showed up to Staples completely stressed out wanting to color copy a packet for a…read morepresentation I was doing on behalf of my husband and myself for a Variance Proposal. I saw a man behind the counter who looked like he was helping 4 different people at once along with changing out a printer cartridge...haha... This man was Judd. I noticed his calm demeanor and patience with people, especially some of the older clients who didn't have a clue on how to work the "SELF SERVE COPY MACHINES" When it was turn to be helped out, he listened to my request and went right to work noticing I didn't ask for 3-prong hole punching for the folders I was going to put them in, so he immediate suggested if he did them, it would save me time and be less stressful for me to do. I thanked him for the advice and did that as well. I did have a coupon so that helped with the price of the copies. The quality was GREAT. And, I loved how easy Judd made this experience for me. He is a great employee...they are lucky to have him! And...I will be back to have him help me with my next presentation for sure!!!

    Staples did a wonderful job here at this location. My business cards came out just as hoped. The…read morecustomer care experience I received was outstanding! Julie gave me solutions I needed in order to complete the goals of the day with great economical solutions. Ray also came through and was extremely patient as I needed my cards immediately. When I got there a day late I was shocked yet grateful he didn't through them away. ( I was supposed to have picked them up within a couple hours and couldn't get there as planned. All communication from staff here are excellent. I know and trust that in the future I will be returning to this Staples soon. Thank you staff at this Staples location. I recommend this great employee team to anyone needing to get their business goals met.

    Best Buy - Naples

    Best Buy - Naples

    (116 reviews)

    $$

    Due to mistreatment at the naples store in terms of an SSD issue that died out of the blue, no…read morewarning a cancelled appointment phone lies Claimed a drive was beaten and run over, yes the rubber was flaking they all flake on x9 pros, the drive RANDOMLY DIED WITHOUT WARNING no s.m.a.r.t no disonnections and geek squad mistreatment, find me online and I will undercut their networking and spyware removal Provided You Tell the naples geek squad counter they have been out-geeked Normally I do not deal with end users but will make an exception,

    I would give ZERO stars if that were possible! I have purched appliances here before but this was…read morethe last! On August 10, 2026 my spouse and I went to the Naples Blvd store to purchase a new dishwasher as ours had a circulation pump that after 5 years is screaming during operation. The cost of parts and labor pointed to replacement rather than repair. After searching over our wnats and needs we opted for a new Bosch. We were informed it neede to be special ordered and the earliest it would arrive would be September 7,2026. We also opted for installation for convinience sake even though I've done several myself over the years. A few days before presented several e-mails regarding preparation for the delivery. The window of delivery was 7:00 AM to 7:00 PM, the day prior was no later that 4:00 pm. We made dinner reservations with another couple for 6:00 PM. The morning of I get a text message stating delivery will be from 4:00 to 8:00 pm! So I call to change the delivery day and was told I could not, however if they can't deliver and install because of nobody being home, I can call the following day once the dishwasher is back at the warehouse to set up a new delivery. Then they show up at 2:00 PM, okay great I think! They open the door of the truck grab a bag of tools and come in. One of them takes out a tape measure checks a couple of measurements and inform me that it won't fit, this is in broken english, when I question why from what I was able to make out the new one is taller than the opening. With that one walks out to make a phone call. I look up the measurements of the two machines and the Bosch is approximately 1/4" taller, however the subfloor the dishwasher sits on is almost 1/2" lower than the kitchen floor he was measuring from, the previous installer saw this and adjusted the feet of the dishwasher to install that one. I never got the chance to tell them this as while the second delivery/installer stayed behind to take a couple of pictures, packed up his tool bag walked out, put the tools in the truck, closed the back door got in the truck and left. NO FURTHER DISCUSSION, just drove off! I immediately called Best Buy and told them what happened and rescheduled delivery with NO install for delivery on the 9th of September. A confirmation e-mail followed. Then on the 8th of September, another e-mail follows asking me to reschedule as there was an issue, when I reschedule it shows next available is October 2, 2026! The diswasher has to be re-ordered. Another call ensues, the dishwasher I'm told is out of stock, when I ask where mine is nobody can tell me, after a couple of transfers and a call back I'm now told it will be delivered on the 12th of September between 7:00AM to 7:00 PM, then a confirmation email follows stating the 15th, is now the new date, another phone call... now we are confimed for the 12th again, with and email follow-up. Then the time is confirmed in a text as being 3:00PM to 7:00PM. The 12th arrives my Best Buy app shows "prepairing for delivery" early morning, this is showing on the app yet no text, no e-mail confirming this. At 2:30 no change so I decide to call yet again. Now I'm told "it didn't make it to the pick up point so it won't be delivered today"...I reply with "where the hell is it because I will go pick it up myself". I'm given an address which is the address of my local store. I said I'll go get it myself! I'm told I need to wait an hour or two for it to be processed for pick up intead of delivery. I show up at the store an hour later and ask for the manager. The manager tells me they are a small store and don't stock appliances in the back! After a bit of a verbal go around I requested my money back. NEVER AGAIN WILL I PURCHASE ANY APPLIANCE THERE. I now have the same dishwasher coming from a VERY reputable Appliance retailer, and it was $100 LESS!

    Bill Smith Appliances & Electronics - Ovens

    Bill Smith Appliances & Electronics

    (64 reviews)

    $$

    I couldn't say it anymore strongly... go somewhere else for appliances. I didn't pull up in a…read morePorsche but have plenty of money. I was completely ignored by everyone working there and believe me there were more than a few people around that weren't already busy with customers. I was finalizing plans for a full home remodel and needed appliances for my kitchen and utility room. They had an amazing selection of high end to ultra high end equipment. But nobody wanted to help me so I left. I ordered everything from Best Buy and Home Depot. Between them they sell the most appliances in the country. Best of all, they stock most of it too so delivery is really quick. You'll also get the best deals that way too. Just order at home. If your looking for a showroom of high end appliances that is willing to actually help everyone walking in the door try Ferguson.

    Unfortunately, my experience with Bill Smith has not been great. I did a kitchen remodel 4 years…read moreago and purchased a refrigerator, microwave drawer, wine refrigerator, dishwasher, and oven. Within the 4 years, my Bosch refrigerator ice maker has had to be replace twice, my Bosch oven had an electrical fire and almost burned my house down, and my microwave drawer has broken twice and cannot be repaired. I have had technicians out at least 6 times and they don't know how to fix it. I feel appliances should work for more than a couple of years. I spoke with the manager, and he said he couldn't do anything and to call the manufacturer, Sharp. I would have been happy if he offered me a discount to replace the microwave after all the business I have given them over the years. If you buy from Bill Smith, take out a 5-year warranty on all appliances and be prepared to get many visits from their technicians that will cost a fortune.

    Porsche Fort Myers

    Porsche Fort Myers

    (107 reviews)

    I had a vehicle custom built and delivered to Porsche Fort Myers. While working with their finance…read moremanager on exterior protections, I said I did not want any chemicals introduced to the interior. She disregarded those requests, along with my personal property and personal well-being, and sold me a warranty under false pretenses that required the vehicle interior to be chemically treated. She also sold me a 2-year maintenance agreement under false pretenses that it was "35% off current price." The reality- the purchase price was nearly 30% more than what is listed on Porsche's website. Their finance manager also ignored my repeated requests for clear windshield tint and had the windshield tinted with an illegal level of Visible Light Transmission (VLT). Their shop also applied ceramic coating to the windshield's exterior. Their end product is subpar, leaving the windshield with noticeable streaks (i.e., swimming effect). When I contacted the finance manager about these issues, she backpedaled on her promises, offering only to remove the shoddy work and denied a refund for the unusable ceramic coating or illegal product application.

    I purchased a rare, one-owner car from this dealership based on their assurance that the vehicle…read morehad no body work. After delivery, it was immediately clear that both the front bumper and hood had been recently repainted, and the quality of the work was poor. I spent over $3,000 to have this corrected. On top of that, the clutch was slipping under full throttle from the moment I received the car, requiring a replacement that cost over $2,000. This is not the honesty, transparency, or quality I expect from a Porsche dealership. I strongly recommend using a different dealership. If more detail is needed, I will be providing additional documentation to the Better Business Bureau (BBB) and Porsche North America. Avoid this dealership at all costs unless you have the car independently inspected by a different dealer before purchase.

    Network Support Solution of SW Florida - itservices - Updated September 2026

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