Initially called out to fix a dripping shower that required a new mixer unit, when a free offer to flush out our aged water heater revealed extensive clogging and a potential catastrophic leak (we live upstairs!), Chad came and replaced the same which involved a lot of work which he completed wonderfully well and managed to shave a bit off the estimate. No sales pressure and good advice throughout. i recommend Next plumbing for their professional attitude and speedy service. read more

Our Plumbing Expert was Austin We were charged over $400 and the thing is, we had 90% of the Kitchen Sink fixture. And to top it off, the hot water and cold water are switched. My mother is in her 70's. I wish that I was home to protect her. read more

Mathew showed up quickly and right away and figured out what was wrong in this case it was a deepwell pump and it needed to be replaced .But he said not to worry that we would water before he left and he worked until 8pm and when left the pump was replaced and we had water! Donald Barlow CapeCoral. read more

Huge thanks to Next Plumbing. We had water leaking into the dining room and they responded fast--someone was out within a few hours. Terry was outstanding: courteous, explained everything clearly, and kept me appraised of my options throughout. No pressure, no surprises--everything above board and reasonably priced. I'd definitely use them again. read more

This is in regards to an air conditioner "tune up". The friendly technician arrived on time and inspected the air conditioner and outside blower and replaced the filter I already had on hand. Although they never checked the refrigerant with gauges they said it was okay. Then offered to give me a quote to" clean" a bit of grass from the outside compressor and offered to replace the motor capacitor for $325 saying it was slightly out of spec. I declined removed the lawn clippings myself the next day with a vacuum and air gun ( about 30 minutes) then purchased the exact capacitor for $18 in case the tech was right. In short, I felt they were trying to take advantage of people who didn't know any better. We will choose a different air conditioner company for our next service since I saw no value in their "tune up". read more

Their Customer Protection Plan has changed. I signed up for the Platinum Plan for 3 years at $485. The informational pamphlet noted that after 3 years renewal would be $25/year thereafter. The first renewal (year 4) they honored the $25. The second year they would not and wanted much more. Be aware of changes and understand that they will not "grandfather" you in and honor the terms that were presented. read more

Next plumbing unclogged my toilet sewer pipe 30 feet away. I couldn't snake that far or find the clean out cap. Justin used a camera got the blockage and found a sag in the pipe and was finished in a couple hours. Excellent service and super knowledgeable. Other plumbers had bad, fake or no ratings! I would definitely use Next P again and highly recommend them to Cape and Fort Myers residents. read more

Next Air - Sewer drain clean out cap located! Drain cleared! I couldn't be happier! - Water Heater Installation/Repair Near Me - Fort Myers, Florida

I love next plumbing I always get them when I need help and as for junior conn very professional and respectful thank you junior and next plumbing read more

From the initial phone call to taking care of my leak, everyone was very professional.Dan arrived on time, took care of the problem, and left my laundry room clean for an affordable price. I also use this company to maintain my air conditioner unit. I will continue to use them and will recommend to my friends and family. read more

All the one star reviews are fake by yelp. NEXT PLUMBING does not charge 150 to come out it's an $88 service fee and 95% of the time it returned if the job is approved yelp is a liar and makes fake reviews Next Plumbing is a five star company. read more

Alec came to our house for a planned plumbing checkup. He checked our water heater and then all of the drains in our home to make sure they were working properly. He found one drain to be plugged. He found the plugged pipe and removed the plug. Then he worked to make sure that the fall of the drain pipe was sufficient to handle the water flow correctly to avoid future drain plugs. Alec was courteous and friendly. He explained everything completely, and got our permission to perform the work. As usual, Alec did a great job. We couldn't be more satisifed. read more

Mark P, came to our house because we had no hot water. He removed the panels on the hot water heater and discovered it had shorted out. The top of the hot water heater was also very rusty. He called Bradford White Corp., the maker of the hot water heater and discovered there was still a 3-4 year warranty on it. He drained the old heater, installed a new hot water heater as well as new pipes and a new thermal expansion tank. He was very professional and tidy. He did great work. Anne L read more

My husband and I received excellent service from Max at NEXT Plumbing. He did a perfect replacement for our old kitchen faucet. He replaced it with a new stainless steel faucet and showed us a second leak under the sink that we hadn't spotted. He replaced the two hoses under the sink. Max cleaned the stains and everything looked like new again. As a free service, he checked all our faucets and shutoffs. I told him the laundry room faucet had become slow. Max took off the aerator and it was filled with sediment. He cleaned it, reinstalled it and the water was running freely again. Also, he drained our hot water heater to check for sediment in the water, and there was none. Max was professional and cordial throughout his time in our home. We highly recommend him and NEXT Plumbing. read more

Doug came out to redue my plumbing on 2 tolets. Not only is he courteous but also very understanding to my needs. I would recommend Doug to to any plumbing repairs. read more

Brad did a great job getting us hot water again! He quickly identified the problem and when the new system arrived he came right out and got us fixed up! Very competent in his occupation. read more

Next Air - New tankless water heater! - Water Heater Installation/Repair Near Me - Fort Myers, Florida

Had a wonderful experience today with Junior, and Rob. They were very professional and thorough, explaining each step with such patience. Iv'e been told by oer 5 plumbers incorrect information, including that I needed to repipe the entire home. I'm so glad I stumbled over Next Plumbing. I'm highly satisfied, and so is my wallet! To think, I was ready to plan on 30k to repipe my whole home, and they did the job to repair for less then 3k. read more

I would call MATT a LEGEND. A true professional man who knows his profession. If this man can be duplicated just do it. Thanks again Next Plumbing Matt and even the young lady who answered the phone and was very nice Amanda you guys rock. God Bless. read more

I highly recommend Next Plumbing and especially Bradley Wolven for all your Plumbing needs. They responded quickly and provided us all possible outcomes for our issue. We had a leaking pipe in the slab. Bradley repaired the pipe and cleaned up after himself. The pricing was very reasonable compared to other estimates. Thank you Bradley and Next Plumbing. read more

Our hot water tank was installed by Next Plumbing just under 5 years ago. Thankfully the tank was still under warranty and Randy S. showed up right on time. He explained what was, and what wasn't, covered under the warranty and quickly got to work diagnosing the problem. The upper element was blown so Randy replaced it and the lower element which were under warranty. The work was completed quickly and Randy left the area around the hot water tank cleaner than when he arrived! The invoice was very reasonable and we couldn't have been more pleased with Randy's service, extremely patient, prompt, professional, courteous, friendly and thorough. We highly recommend Next Plumbing and will be asking for Randy the next time we call. read more

Next plumbing has service home for the past several years. Appointments are easy to schedule, receptionist & scheduler are most polite & friendly. We have a premium contract for service twice a year. Today's service by Adam was timely & excellent. He explained what he found and advised other suggestions to treat our plumbing requirement. We had a prior service request a few weeks ago due to a leak. We were able to get a same day appointment & remediation of the issue. Thanks, Adam. read more

Would not ever use them. I send an email for replacing two toilets. It Said a free quote would be sent. They called and told me it would be $88 to come out to give me a quote and if I accepted the quote they would take $78 of the $88 to the bill. To me that's a scam. Every company knows what it takes to replace a toilet. So if they said $800. I would have to take it or lose $88 for the quote. The website states free online quote. I would never use them read more

Looking for a reliable local plumber? Look no further than Next Plumbing & Drain! I had a rusty valve issue on my water heater that was holding up the sale of my house. The first plumber called by my agent suggested a costly replacement, but then I reached out to Scott Garner, owner of Next Plumbing. He responded quickly, arrived promptly, and along with his service manager Nick, fixed the problem at an unbelievable price. I can't recommend this company enough for all your plumbing needs! read more

Today I had Paul from next plumbing come and repair a couple of my toilets for me. This young man was very polite, he did a great job for a great price and was very respectful of my home. I would not hesitate to recommend Next Plumbing. read more

Once again, Next Plumbing to the rescue! Our water heater started leaking a LOT this afternoon, the day after Christmas, and not only were they responsive and had the problem fixed within a few hours of my call, they were kind, efficient, and kept me updated every step of the way. They have bailed me out before (literally) so will always be my first call from now on! read more

Called in and spoke with someone to request a follow-up repair after initial problem was not fully resolved. I was told I would be called shortly with a schedule date. Waited two weeks. Never received a call, so I contacted CJ's Plumbing. Problem was taken care of immediately. read more

I highly recommend Next Plumbing. I had a drip in my shower John was fast and left everything very clean . He explained everything he was doing and gave me a free inspection of all the plumbing in my house . He also flushed out my water heater for free and showed me where the shutoff valve was . I hope Next reads this I think John goes above and beyond expectations. He even opened a container I couldn't open for me . read more

A pipe burst in our upstairs bathroom late on a Monday afternoon. Next Plumbing was able to send someone out that evening to assess the damage. Art was very professional and was able to diagnose and fix the problem in 2 hours. The initial cost to come out was very reasonable and the fee was waved since we went ahead with his recommendation. I highly recommend this company for any plumbing issues. read more

Hot water heater wasn't working. Adam found the problem immediately. when he preached out to the manufacture's website, it stated part was no longer available. He then suggested we contact their customer service team, because the heater was less than 4 years old. We did and found out that the part needed had been changed to a newer version which was able to be used in all of the heating units. We bought the part on Amazon, received it the next day. Adam came back replaced the old part. AND he didn't charge us for the second house call. polite, professional and respectful of our property as well as our con regarding being told we needed to replace the whole unit. will definitely refer them with smiles. read more

My lateness in filing this complaint is due to making sure that all the damages in my house were completed. In January 2023 I called Next Plumbing to fix a leak in a toilet and since they were coming out I also wanted to change out a shower head and trim plate. Due to scheduling issues I needed a company to come out soon. When Next Plumbing came they tried to charge me a $168 diagnostic fee which was never discussed in the scheduling. I told the plumber no and he very nastily said I would be contacted by the office to pay the fee. The Operations Manager Nick called me and begged me to let them come out and do the job. I should have listened to my gut. Leak was fixed but issues with shower. Nick took off shower head and trim and discovered what I had would not work. Told me what to buy, I purchased sent him pictures and he ok'd. Sent another plumber out who said I needed more parts, broke something off in valve could not find replacement. Fine just put old parts back on was what I wanted at that point. Nick said he threw them out. Owner George offered to come cut out wall and replace valve at no cost to me. I had to agree as I had no use of shower. Jan 28 Nick and another plumber came, replaced, fixed hole. Took a shower at 7, by 9 my whole house was flooded. Called Next Plumbing screaming they needed to get here. Nick walked in door and immediately stated it was not their fault. I was not a very nice person then. They cut the pipe in 3 places and above one of the pipes was another connector that they apparently loosened when working. All they came with was a broken shop vac and a couple of towels. They would not leave me the faulty pieces, I even had to call the police on them. Next day a new plumber came out and stated a simple fix would have been to do a wet test which they did not do. He even showed me where the trim plate and shower head did not meet the wall. Yes Next Plumbing then sue me in Small Claims for their clean up that night in the amount of approximately $1200. I will admit I did not know how Court was handled here and was ill prepared so they were awarded about $110. Next Plumbing 3108 Santa Barbara Blvd Suite 105 #20 Cape Coral FL 33914 read more

Next Air - Water Heater Installation/Repair Near Me - Fort Myers, Florida

my wife and I had Ron from Next Plumbing over to install a faucet. He was extremely professional and knowledgeable. my wife and I both agree that you should request him as your plumber. read more

Next Air - Water Heater Installation/Repair Near Me - Fort Myers, Florida

Before you get involved walk away from this company NOW. Their plumber who's name is Junior, literally hand picked me what water fountain to purchase to pass inspection. Inspection day comes and they FAIL my water fountain. The inspector tells me any professional plumbing company Would know NOT to install this water fountain because it is non compliance with code. Next plumbing charged me $578 to come uninstall the water fountain they told me to purchase. I explained to them how I felt hustled. They responded with "if you don't pay your balance a lean will be placed on your space". IM SAVING YOU THE HEADACHE, DO NOT USE NEXT PLUMBING. OR IF YOU DO AND THEY SEND "Junior" SEND HIM BACK!!! read more

Learned our lesson w this company. Was going to charge us $720 to fix pipe under sink. Our neighbor stopped bye & fixed for $10. Next Plumbing charged us $150 just for coming out. What a mistake! read more

Highly recommend Next Plumbing. They were very responsive in returning my call, scheduling the appointment and prompt for the service appointment. Dave O. was knowledgeable, friendly, and extremely professional! They will always be the Next plumbers we call! read more

Next Air - The repaired water shutoff!!! - Water Heater Installation/Repair Near Me - Fort Myers, Florida

Next Plumbing replaced a kitchen faucet. The plumber told me $210.00 which was very high. When he got finished he went outside and come back inside and he said that will be $387.00. I told him no way I would not pay him the extra money $177.00. After that the faucet got loose and the same plumber come out and said this is normal. I bought the Koehler faucet at Costco and I paid $189.00 plus tax . He wanted to charge me over $800.00 for a new faucet. I am 78 years old and he thought I would pay the extra amount. If they don't get back to me I will report them to the State of Florida Attorney General. I think they over charge senior citizens thinking they will pay whatever the bill is. I will not let that same Plumber back into my house. read more

First of all, You are extremely lucky to have an employee like Doug Arnold representing your company. This was my first experience with a project like this in our home. So, we were very nervous considering we were up all night worried about our water heater leaking water. There was some anxiety involved in the process. The woman who answered the phone listened to my situation and could not have acted faster to accommodate us. I was shocked that they were able to send a technician within 1 hour of my frantic call. So, by the end of the day they installed our new water heater, and we were very pleased. From the moment I called Next Plumbing and when the service technician arrived at our house, I could not have been any more impressed. Doug worked all afternoon to finish the job. Family and friends over the years have shared horror stories about how projects like this can go wrong. We decided to take Doug's expert advice and install the water heater that would be best for our water quality. He reassured us that we would be very satisfied and have the safety we were looking for in our home. I could not believe Doug's professionalism and customer service. As soon as he was finished (after 6 hours of extremely hard work), we were pleased to find our things fully intact and clean - thanks to their promise to us. And, to my surprise, they even went out of his way to clean EVERYTHING up after he was done. I was so relieved to see the fantastic work he did because I was very worried about how it was going to look. If you are like me and are unsure about a messy job, look no further than the company of Next Plumbing. And I mean everyone from the initial call to the installer. It couldn't have gone any smoother! First of all, You are extremely lucky to have an employee like Doug Arnold representing your company. This was my first experience with a project like this in our home. So, we were very nervous considering we were up all night worried about our water heater leaking water. There was some anxiety involved in the process. The woman who answered the phone listened to my situation and could not have acted faster to accommodate us. I was shocked that they were able to send a technician within 1 hour of my frantic call. So, by the end of the day they installed our new water heater, and we were very pleased. From the moment I called Next Plumbing and when the service technician arrived at our house, I could not have been any more impressed. Doug worked all afternoon to finish the job. Family and friends over the years have shared horror stories about how projects like this can go wrong. We decided to take Doug's expert advice and install the water heater that would be best for our water quality. He reassured us that we would be very satisfied and have the safety we were looking for in our home. I could not believe Doug's professionalism and customer service. As soon as he was finished (after 6 hours of extremely hard work), we were pleased to find our things fully intact and clean - thanks to their promise to us. And, to my surprise, they even went out of his way to clean EVERYTHING up after he was done. I was so relieved to see the fantastic work he did because I was very worried about how it was going to look. If you are like me and are unsure about a messy job, look no further than the company of Next Plumbing. And I mean everyone from the initial call to the installer. It couldn't have gone any smoother! read more

Today Saturday Jan. 27, 2014 Bradley W. was here to make right what a previous plumber left undone and fixed everything immediately. Also he changed out a kitchen faucet and that was done perfectly. This guy knows his stuff and I was very impressed. Thanks so very much Bradley w. read more

Next plumbing is a solid family opened business operating with integrity. Their technicians are on time, and provide excellent service at a fair price. Ask for CJ - - - he is amazing! He installed the hot water heater I purchased from them and recently repaired a seal on one of my toilets. I will call them EVERY time I need plumbing work done! read more

We were advised by a different plumber that we had a water leak and needed to run a new line to our pool. We called Next Plumbing for a quote. Doug from Next Plumbing came to our house and was very knowledgeable. After running some tests he determined that the leak had already been resolved by the pool company by replacing the auto-fill and there was no need to run a new line. Thank you Next Plumbing. read more

We had a major flowing water issue in our home. Next Plumbing moved us up ahead of all current jobs to re-plumb our home the next day. Now we're worry free. Thank you for a great job. The Nilssen's read more

We found out our water heater was leaking. Doug came out and fixed our water heater very quickly. The price was a little high but they promptly came out and did a great job. Would recommend Doug 5 star for knowledge and workmanship. read more