I normally don't leave negative reviews, but my experience with United Plumbing has been extremely…read moredisappointing and costly. 1. Toilet Installation Issue United Plumbing incorrectly seated a toilet in my home when it was built, which led to water damage in my entryway tile, bathroom drywall, and base molding. While they did send a remediation company to dry everything out, they charged me to fix and properly reseat the toilet--even though their mistake caused the damage in the first place. They never offered to cover the repairs or take responsibility for the damage they caused. 2. Booster Pump Installation Failure I also hired them to install a booster pump. It took two days and two different plumbers because the first installation was done incorrectly. The second plumber used plumber's putty on the fittings--something the manufacturer specifically prohibits. Because of this, the pump couldn't be removed properly. When the pump later began leaking, the fittings snapped off the inlet and outlet due to being overtightened and sealed with putty. This poor installation destroyed a $1,000 pump. I ended up purchasing a new pump and installing it myself after fixing all the plumbing connections that United Plumbing botched. When I reached out to the owner, he never returned my calls or texts. The only response I received was from a service manager saying she could "try" to get a warranty replacement--despite the fact that the manufacturer clearly states that using plumber's putty voids the warranty. At no point did United Plumbing offer to replace the pump they damaged or refund any of the installation costs. Overall: United Plumbing's workmanship has caused me significant unnecessary expense, and their lack of accountability made the situation even worse. Based on my experience, I cannot recommend them. If you value proper installation, honesty, and customer service, look elsewhere.

We purchased a brand new home and two of the toilets didn't flush (inspector caught one of these…read moreproblems). The tank didn't fill. I called and asked them to come repair as we were under warranty (and reminded them of such) they asked me to put down a credit card to make the appointment. I let them in remotely since we hadn't moved in yet. They augered the line (over $400 charge) and fixed the other toilet. TOTAL was $568! I called, complained and begged them to reconsider the charges as everyone (even me) knows a new toilet that doesn't fill does not need to have the line augered. So I watched a video and fixed it in 5 minutes (adjusted the fill valve). I never authorized the work. THEY ARE CROOKS.

I had an emergency situation; I tried Superior due to their 5 star reviews. Now I'm adding mine…read more They are so respectful, polite and careful to make you aware of every step they take. Their prices are fair, and they tell you up-front what the cost is. I had James, David, and Ryan today; the owner himself came to make sure I was happy. I was! They fixed my problem within a reasonable time frame, spoke with courtesy and cleaned up everything, perfectly. The price was less than I expected. I was so impressed.

We had an issue with the toilet leaking and they came out and discovered there was a crack in the…read moretank and replaced the toilet same day! Cannot beat the service they provide!!

They came out and looked at the job and told me I would receive and email with the quote. Never got…read morethe email and when I called a few days later to ask about it, I was told I would get a call back. No call back ever came. As someone who has owned a business in the trades you always call a potential customer back even if you're not going to take the job, it's called being a professional.

I am so impressed by this FAMILY owned business. Brady was prompt and knew what he was doing. No…read moreupsell. No cutting corners. Cleared both our sink drains and showed us what he took out. He did NOT help me blame it all on my husband, but he's #1 in my book. Quality also did our water heater 4 years ago. I will ONLY use Quality Plumbing.

I recommend these guys 1000%. Erwin came today to work on our kitchen remodeling/plumbing needs…read more Very professional. Explained everything he was doing and gave good advice for me to consider going forward. If I have any plumbing needs I will certainly call these guys. Fair pricing. On time service. Erwin was awesome.

I would highly recommend Franzese Plumbing. They have been around for a long time and they know…read morewhat they are doing. I am a very picky person and they never disappoint me. They are considerate and honest. And do exceptional work.

So disappointed.,we had used Panther several times and had been pleased with their work. Referred…read morethem to many in our condo building. We are retired and my husband is a Vietnam vet. Panther came out to fix a leaky toilet in July, right before Ian hurricane. 90 day/1 yr warranty parts and labor. Ian blew us out of our home. We are not even back in the condo yet, but went to visit. Water has been off since Ian. Toilet was still leaking before the storm, evidenced by damage in unit below us. Mold coming from under the toilet, caulking all stained. Called to see if they would come back out and look. Immediately told no warranty... don't care about prior customers, repeat business, storm victims, good referral client . Could have offered to at least to at least come out and look and then decide?! So disappointed. Will go elsewhere. Repeat Customer loyalty and service means nothing to them.

Responsive very fair, Didn't get the sense that he was " reaching iinto our pockets" will…read moredefinitely ask him back when the need arises V v

We had needed our hot water heater break on a Sunday and…read moreour first call was to Diversified Plumbing. With in moments of my call Mellisa told us that a technician would be in touch with us and would stop by our home to see what needed to be done. Elmer called to let us know he was on the way and would be at our home in 15 minutes. I just can't say enough about this young man. He was so polite, and the job was done so quickly. What a great job he did and worked so cleanly; I had no mess at all!!! I would recommend this company to anyone; my husband and I are so satisfied with Elmer's work. Whatever our plumbing needs will be in the future, we will call this company over and over again. Thank you so much for getting the job done on a Sunday. We Highly recommend this company to one and all.

Called Diversified Plumbing this morning because our main drain line was backing up…read more 3 hours later Phillip from DP was at our house to pump out our septic. At that time Phillip found the septic container was not full but instead were roots clogging the main line between the house and yard. I was able to free the root matter myself but will definitely be calling DP back next week for a more permanent repair. Main point of this review is to inform others how honest this company is. They could have pumped out my septic and I could have been out several hundred dollars but they did the right thing. Thank you again Diversified Plumbing!

Initially called out to fix a dripping shower that required a new mixer unit, when a free offer to…read moreflush out our aged water heater revealed extensive clogging and a potential catastrophic leak (we live upstairs!), Chad came and replaced the same which involved a lot of work which he completed wonderfully well and managed to shave a bit off the estimate. No sales pressure and good advice throughout. i recommend Next plumbing for their professional attitude and speedy service.

Our Plumbing Expert was Austin We were charged over $400 and…read morethe thing is, we had 90% of the Kitchen Sink fixture. And to top it off, the hot water and cold water are switched. My mother is in her 70's. I wish that I was home to protect her.

We have used this company on several occasions and their response time has been incredible, prices…read moreare quite reasonable and service people are great

These guys are awesome. Needed sewer line replaced and they were in and out within 36 hours. Very…read morecommunicative and fair pricing. A rare find in the trades. Price, service, and quality all in one spot.