ryan m was phabulous, in fixing our issues at our house!!…read more highly recommend mike's!!! full 10 star.**********!!!!! i called and they were here as soon as they could!!! superb!!

I needed a toilet tank flush valve replaced. I was given an on site quote of $462.28! That…read moreseemed exorbitant so I asked for detail. I was told the high cost was due to the inclusion of a "Gold Membership". That included various discounts on future dispatch fees, parts and labor, a 1 year additional warranty on installed parts, priority service, and an annual "comprehensive" plumbing inspection. I rarely need plumbing service, so I asked what would the cost be without the Gold Membership. That cost was about $20 higher and I would not get the additional 1 year warranty on the installed flush valve!! So I went with the original quote to get the job done. The next day I got an email to schedule my annual "comprehensive" plumbing inspection. The inspection would include (1) documenting all fixtures & equipment (2) documenting the age and condition of entire plumbing system (3) treating drains to prevent clogs (4) providing 3 lists for future maintenance. I scheduled the inspection for 9 a.m. I was told they like to schedule these as their first call of the day since it will take about 2 hours. No one shows at 9 a.m.! I don't receive any communication. Two very young, inexperienced plumbers finally arrive at 10:40! (Had another call). Here's what they did for my comprehensive inspection. They (1) turned on and off faucets and shower heads and (2) took pictures of showers, sinks, toilets, the water heater and the viewable plumbing to those fixtures. That's it!! The "inspection" took 15 minutes with no questions or commentary. They did not flush toilets nor did they turn off and on the valves to fixtures and dishwasher. As they were about to leave, I pointed out an issue with removing the kitchen sink faucet aerator. I had recently replaced all others but could not remove the kitchen aerator. One of the plumbers tried but, likewise, could not remove it. He said he would check with someone back at the shop and get back to me. They went to their vehicle and completed and emailed to me my Gold Inspection Form. That form included the pictures taken as well as a checklist of items they apparently "inspected" while taking the pictures. The form also included some further information about the 1 year additional warranty provided with Gold Membership. Get this....in order to get the 1 year additional warranty, the Gold Membership must be renewed in the SECOND year!!! (So the 1 year additional warranty that was supposedly included in the $462.28 for the toilet flush valve, that started this whole fiasco, was NOT really included!!) After all this, I'm sure what next happened will not surprise anyone. One of the plumbers returned and stated that I NEEDED TO PAY MY GOLD MEMBERSHIP!!!! Oh by the way, it's been over a week, and no one has gotten back to me regarding the kithcen aerator. I'm not holding my breath. Bottom line, in my opinion, Mike's Plumbing is DEFINITELY NOT who you want to turn to for quality, professional plumbing needs. From the above, you can prescribe whatever adjectives you deem appropriate to their service.

Had an issue with water softener called on a Saturday but they were closed. Left a voicemail…read moremessage for Monday morning. Monday I received a callback and got an appointment for the next day Tuesday, Phillip was our technician and had the water softener issue resolved in minute. ( Transformer power supply was bad ). That portion was covered under warranty I had mentioned that water pressure had been steadily been decreasing and Phillip checked a couple of things and we found out that the Well pump pressure was not sufficient enough for proper back flushing of the water softener system. He had the parts to Install a new pump on his work van and proceeded to install a new well pump. Had a couple of leaks from the brand new Well pump specifically 2 orings were never installed at the factory. Phillip was told by his supervisor to use Teflon tape to fix the leak. When Phillip was done with the job he informed me to call the the office and request that a new pump be installed due to the Orings missing directly from the factory. That evening I called Water Care America and spoke with Bryan and he sent Phillip back out the next day to install the missing orings. Could not be happier with the Service Technician and Water Care America's service and professionalism provided to me.

We just moved to the area and had never had well water before. When we first arrived at our home…read morethe water smelled terrible. So I called clean water America, they sent a technician, Brian, out the next day and he not only fixed our smelly water but went through and taught me how the well system works. Brian was very friendly and very knowledgeable he told me about different upgrade options I had, he was very honest and sincere and did not feel like he was just trying to upsell me. I will definitely use clean water America again in the future

I was a monthly service customer, and twice, they came out to do additional work and misquoted…read more The first time, they told me the cost would be $1,500.00 and then tried to charge me $1,750.00 they claimed the quote didn't include the labor. The second time was to repair the pressure tank (that they had already replaced and should have been under warranty) and quoted $299.00 (or something like that), and I asked if that was the total price with labor. The tech said yes, and then they charged me more. Both times, I called and offered to pay but would cancel as a monthly customer. The woman who answered the phone was more than happy to lose a customer. Russ honored the quote, but then must have dropped me as a monthly customer without any notification. Now, 10 months after a membrane repair, I'm buying a new membrane since the one they installed failed. I don't think they know what they are doing. Russ is a nice guy, but the woman who answers the phone needs to learn the value of a customer. I live in Naples FL

Thank you Russ. I just had a conversation with you. I would like to tell people just how kind and…read moreinformative you were. I felt you were a very honest and could be trusted to provide the service required. Thank you again.

If you are looking for a no maintenance water filtration system, I would highly recommend Allini…read morewater systems! My hair feels softer, my skin looks better, and the water tastes amazing!

Great service and wonderful product. I love having a care-free water system that produces amazing…read moretasting water.

My pressure switch on the line into the pressure tank was busted off... bear attack? Unsure. But…read morewhatever it was, it left me with a geyser of water shooting into the sky. After turning off the well pump, I now had no water at all. Joe Water to the rescue! I called them at 8am and Brian was here by 9am ready to fix the broken stem connecting the switch to the water line. He quickly assessed the problem and proposed an easy fix and got the job done. Under an hour and we're back in business... err... water! Thanks Joe Water!

Joe Water installed a Whole House Reverse Osmosis system for us in Lehigh Acres - they were fast -…read moreinstalled the next day, and the installer was professional and showed me how the system works. The price was comparable to other companies, and they are now servicing our unit monthly.

After my last experience the owner of the franchise reached out to me to resolve the issue. He was…read moreextremely professional and polite, as well as apologetic, I was left with the impression that he truly cared. Service was dispatched within 48 hours (at no cost to me) and was extremely professional and competent. They completely disassembled the unit and throughly cleaned and replaced all non functioning parts. The unit now appears to be functioning properly and I have a high level of confidence that if there are any other issues they will be addressed in the same manner as this issue. It is unfortunate that it took a bad review to get the issue resolved, however, I am satisfied that my experience was not the norm for this business and that my future experience with them will be similar to this example.

Renaldo came to install RO system and installer did a great job, it works, we like it. Would have…read moreprovided 5 stars but the sales experience & engagement could have been more professional. When seeking competitive comparisons, it felt confrontational and condescending. I wanted a good RO system so moved forward but unsettled by the unapologetic sales arrogance from Tyler.

Mark came out, Helped me with an old system, Very reasonable and VERY RELIABLE, Highly recommend…read morehim, Using him on the back home on this lot also,

From the owner: It's Clear: You Need Clean Water Ask about our water…read moretreatment services today in the Fort Myers, FL area When your water doesn't taste, look or smell right, it's hard to know how to solve the problem. Luckily, Mark's Water Treatment, LLC is here to help you. We specialize in performing professional water treatments for home, business and industrial building owners within 50 miles of Fort Myers, FL, including in Lee County. You can call us to work on your property.

If you are lucky enough to give pauls plumbing a call for service? You will be pleasantly…read moresurprised, satisfied, and you will have no reason to call anyone else for your plumbing needs!!! Friendly service, very knowledgeable, efficient, affordable, and all-around great people and company.. Thanks Paul and Crew You did a great job!!

I asked Paul to come out and replace the magnesium anode rod in my water heater with a powered…read moreanode rod that I bought on Amazon. He charged a flat fee for the service and was able to replace the rod and flush the tank out. Prior to the service, our hot water smelled like sulfur -- but sulfur tests were negative, and the cold water did not have any odor. We're on a well here... the best guess was that the anode rod was causing the sulfur / rotten egg smell in the hot water tank. After installing a Corro-Protech powered anode rod, the issue is gone. No more stinky hot water.

Anthony replaced ALL the plumbing plus other repairs in my 1940's bungalow. Then he was able to…read moreswitch out the old water heater for an on-demand. He is great in all ways. I would always call him and highly recommend. Honest, hard working, professional and thorough. If I have any questions he is always a call away.

I highly recommend Purple Plumbing @ 239-333-5023…read more At 5:30pm on Friday evening I had a major toilet/shower/tub backup in a VRBO property that has one bathroom . I reached out to five companies and Anthony Purple was the only plumber to reach out to me. He arrived at 8 pm coming directly from another project. He worked until 10:30pm at night. He kept me informed and provided options in a very understandable manner. And his pricing was more than reasonable. I truly appreciated his understanding of the renter's tough situation and his willingness to work so late.