Purchasing a betta fish from Betta Squad USA was an amazing experience. The owner was very quick to…read morerespond, had great communication, and was extremely accommodating and willing to answer all of my questions. I cannot emphasize enough how great their customer service is, and their fish are also absolutely gorgeous. I purchased my betta online via photos, but made the almost three hour drive one way to pick up locally (appointment set via text). All of the seller's fish were beautiful and well cared for, and the seller was very friendly, helpful, and knowledgeable during my visit. I can attest, at least with my specific fish and the others I viewed on both their website and in person, that the fish you order is the actual one you are going to get. The betta I purchased looked exactly like his online photos upon pickup (no catfishing here!), and I am OBSESSED with him - honestly, he's even prettier in person. Packaging for the ride home was safe and secure, and we made the drive home with no issues. Amazing customer service, beautiful and healthy fish, and just an overall great experience. Their pricing is also very reasonable, even when accounting for shipping if you can't pick up locally, and I would not hesitate in purchasing from them if you are considering adding a betta fish to your home! *First picture is my own, photo taken with an iPhone with no filters, editing, or artificial lighting, and the second is from bettasquadusa.com (with permission).

Waited a week. for them to ship out my betta, never heard from them or received my fish - DO NOT…read moreORDER

Decided to stop by here on the way home out of curiosity. This place is truly amazing!!…read more Amazing selection of freshwater fish. Fish I had never even seen or heard of before. I'm bringing my daughter with me next time to actually pick something up. Come here, you won't be disappointed

360 Aquatic has quickly become our favorite fish store around Houston. Not only do they have an…read moreabundant variety of fish, but they also sell aquatic plants, tanks, heaters, lights, water treatment chemicals, water test kits, fish food, and bacteria water for new aquariums! It's a very unassuming store in the middle of a bunch of warehouses. Parking can be tricky since there are "No Parking" signs scattered throughout the lot - you won't have a problem finding a spot, it just might be a little farther down. The store itself is also quite small, which is surprising for how much they sell inside it. Our most recent visit was on Black Friday during one of their sales, and it got really tight inside to the point I almost got claustrophobic. We met Shay on our first visit and she has always been extremely knowledgeable and helpful. She really knows her stuff (understatement) and has made us a plethora of recommendations on various projects, from recovering an aquarium to starting a brand new one. Every time we come back, we ask for her! I definitely recommend 360 Aquatic for any of your fish or aquarium needs. This place is the reason I pivoted from fake plastic plants in my aquarium to now a series of live aquatic plants that have grown! We also recently upgraded fish tanks and bought a 20-gallon all-in-one and a 5-gallon all-in-one tank from here. The staff helped us throughout that process and recommended us on what to buy with it, so by the time we got home, the guesswork was minimal.

One of the best selections of freshwater specimens in the Houston area. So much to choose from for…read morethe hobby, highly recommend stopping through if you're in Katy. Everything from Neon Tetras to Peacock Bass.

So many different fishes! Owners are helpful and friendly. Family-owned. So glad there's a fish…read moreshop closer to home.

One of the local reef focused fish stores in the Houston area. The owner, Dennis, is super…read moreknowledgeable and tries to help where he can. His shop has a variety of corals, fish, and some inverts along with lots of equipment available as well. I tend to call ahead of time to see if he has specific things I'm looking for and Dennis will usually be pretty good at letting you know if its available. One time he also found something after I called and he followed up to let me know he found it and saved it for me. It is a smaller shop and may have more of an eclectic variety of livestock but they seem to carry quite a bit of equipment. I do wish it were closer so I could just make an easy trip to check things out but it may be good that its further for me as I can't always buy new things.

The first time I came here I spent allot of money, I bought dry rock and everything else I needed…read moreto start my saltwater aquarium, the experience? Great, but was it because I spent allot of money? The last time I went I just needed 2 5gallon jugs of saltwater, I felt like no one wanted to even acknowledge that I walked in with the jugs and then when they got filled no one offered to help me to my car. I struggled and made 2 trips to get them into my car and now that I'm seeing this is not an isolated experience I will not be returning. How lame is it to watch a female struggle to carry something while you just sit and watch lol and you think people will want to come back? Jokes

I used the dog wash area, it's very affordable and they'll clean it for you right before you use…read moreit. Sometimes you may have to wait for the dog wash, but it's OK. It's totally worth it. They supply shampoo and towels., Or you can bring your own. The staff is always friendly and helpful.

I only take my dog here to get groomed. Chris is always so sweet to my girl and always does a great…read morejob with her grooming. Thank you, Chris!

Oh my gosh! So helpful and down to earth -lots of different varieties of fish every week. It's…read moredefinitely worth a little drive. It's in a little non-descript metal building towards the back, but inside are lifetime aquatic hobbyists, prices are reasonable and they will order stuff you want; they have both salt & freshwater creatures.

### BEWARE ### I hired this company to service my tank yesterday and when I got home, the top brace…read morewas floating in my tank. The service tech said, "that wasn't like that," yet he had just serviced this pristine tank 30 min prior. He called his boss and told them my tank was in amazing shape and that all silicone was in great shape as well (I have a recording of that). I also have him saying that he couldn't fix it right then and there bc he's in salary (but thought it was ok to leave my brace hanging in the water). He said he or someone else would be by to fix it in the morning. I received a text from the boss man saying that if I wanted it fixed, they'd charge me a repair fee AND I had to buy the silicone. Great CS, right? NOT!!! I expressed my dissatisfaction and he then just quit writing - yet charged my CC for the full amount next day. A $30 dollar fix will cost them 100's if not 1,000's in negative PR.

It looks like a "nice place" to buy fish. It has many fish to sell at the back of the store, not…read morenecessarily an "out of this world" variety. It has a beautiful cylinder tank with probably salt water fish and another rectangular huge one with a couch to sit and admire. The reason why I would most probably not recommend this place is because prices are way higher than at a regular pet store for exactly the same items, even same brand. It looks gorgeous, but it is out of our way as well and traffic on the 45 is awful most of the time. This place is not worth it for us to go back.

I bought a 215g complete set up from The Fish Gallery. All of the staff were extremely helpful and…read morevery knowledgeable. I couldn't have asked for a better experience. This place is hands down THE place to go for all your aquarium needs and livestock. A special thanks to Ryan who went above and beyond with helping me throughout the process. Also after doing an extensive amount of research I do not understand the fuss about the prices being high here. I felt like I got an exceptional deal on the complete set up and all the livestock. The quality of the fish and equipment were above par.

This has nothing to do with pricing, are you even reading our feedback??…read more Bad customer service, lack of information and the fact that a majority of your corals are already pre purchased for other customer or online orders. Going to your store is a waste a time for hobbyists. You wasted my time driving to you because you advertise online as a LFS. You are a LFS with ALOT of restrictions, a huge inconvenience.

Employees have no clue what they are doing. Have had horrible experience with employees pass times…read morebut nothing major untill today. Owner (Joshua) doesn't know how to handel issues. Today 06/08/23 I came to get 30 gallons of FRESH water like I always do. New girl that works there ask me what I was getting and told her FRESH water. She fills all my containers and when I leave I always check water to make sure its fresh water but it was saltwater. When I tell her, she calls the owner and tells him I filled the buckets myself, which obviously was a lie. Then employee hands me the phone and the owner (Joshua) handles the situation horribly and says he is not going to do anything about it and if I didn't like it to get water somewhere else. Horrible customer service and great way to keep customers coming with the answers of the OWNER himself.

Clean, spacious area. Love the self wash stations…read more Easy to make appointment on the app and Sarah did a great job on my poodle. Friendly frontline staff

Best Fur baby store ever!!! The staff care about their jobs and it shows! They were very…read moreknowledgeable about the products and helped us find exactly what we were looking for. Savannah groomed our Morkie and did an amazing job! They have self service dog wash stations that are very clean. We'll definitely be back and glad we found our new grooming spot!