We have been going to Eon for years and great couple that has a dog and we have been friend's for…read moreyears referred us. We ever looked back. Go and see her you will not be disappointed I PROMISE.

Eon is the best with dogs . She is so patient and caring ,and wants to know about the dog's…read morepersonality

We've been taking our German Shepherd, Crosby, to PetSuites Cypress for three years, but after…read morecountless inconsistencies, we can no longer trust them with her care. At first, we appreciated their services, but over time, the issues piled up: - Inadequate cameras in the play area that don't cover the full space, leaving us unsure of what really happens. - "Pawgress" reports included photos of other dogs, not Crosby, making us question if she was even getting the attention we paid for. - Fearful reactions--Crosby started shaking and whining at drop-off, which she never used to do. - Unfulfilled services: Multiple times, we paid for grooming (including Furmination) only for her to come home completely untouched, despite wearing a bandana like she'd been groomed. Staff apologized and promised refunds, but nothing changed. The final straw? After her last "grooming," Crosby came home filthy, stinking like creek water, and with thick layer of loose fur--proof she hadn't been brushed, let alone Furminated. When I complained, they offered a refund (still not received). It's heartbreaking to leave after three years, but PetSuites has repeatedly failed our trust. Crosby deserves better, and so do you. See the photo--this is how much fur came out after her supposed "groom." Unacceptable. Do better, PetSuites. Even then, we won't be back.

I took my dog here and was turned away after waiting for almost a half hour for the registration to…read morebe completed. There was a glitch in the system. After all that time and after speaking with someone on the phone extensively the day before, I was told that he was missing the dog flu vaccine and that it's required. The person who I spoke with the day before did not mention this. Also, this is what it says on their website: Recommended Vaccine Canine Influenza: We accept the 12-month Canine Influenza vaccine (It is not required but is recommended when having your dog in any setting with other dogs) So the employee who was trying to check me in and the employee helping her lied! What a waste of my time!

Everyone has been very nice when I've taken my dogs in. Both dogs went separately so been twice…read more The groomer comes out to meet your dog and understand what you are wanting. It took about an hour and a half for my dog to be ready. Perfect timing to get some errands run. I've never seen my dog's hair cut so short, he looked completely different but it will grow back. He asked if I wanted the same cut as his sibling but she was with another groomer and she's a different breed. Decent place, good communication.

Staff at front desk was not friendly at all. The last groomer I used said my puppy was difficult to…read morehandle and that she might have to charge a handling fee next time. So I went to another grooming salon and the groomer said my puppy was very easy to groom.

Tango absolutely loves Alexis w Heather's Mobile Pet Grooming (and we do, too!)! Alexis is an…read moreexcellent, very skilled professional. (photo credit: Alexis) Thank you to Alexis and Heather's Mobile Awesomeness!! Tango looks so gorgeous!!!

Our experience was great! Out little guy looks amazing and it was stress free on Him. Alexis was…read morefantastic!

The groomer did a perfect job on my cat Cutiepie. They will be my groomer from now on. Prices…read morewere right. Only hiccup is she didn't speak English. We had to call a friend that could translate. But so many computer programs that this should not be an issue.

Jennifer always does a stellar job! She is professional, friendly and communicates well with…read moreclients and pets alike. We truly appreciate her service.

Love the service! They are bilingual which is awesome! All around great place would definitely…read morerecommend but know there is a wait so book in advance.

Great personalized service. I would bring her more often but they're actually pretty packed each…read moremonth and in advance. I wish it costed a bit less but they're really nice people. We love taking her here. Thank you for taking care of ourDoggy Girl!

Requested more information through Yelp Projects and was only responded with "we are booked til…read moremid-June". Okay? Does that mean you don't want new clients in June? I reached out for more information bc their website does not include pricing for services or add-ons. Was really interested in trying their grooming services but the customer service experience ultimately led me to look elsewhere.

I'm very happy with my visit here. For starters, I'm out visiting family in Texas for a month. I…read morebrought my dog with me and he needed a groom. I had no idea where to go since I'm not from here but I found Fuzzy Tails on Yelp. I reached out via Yelp and Andrea quickly gave a response telling me to text them at their number. I did and I was able to book an appointment for a week later via text. They did ask me to provide vaccination proof as well as a $35 deposit, all of which weren't unexpected. Upon arrival, everyone was friendly. They took my pup in without a hassle. They were very quick, about 90 minutes. I've actually never been to a groomer that got my pup done in under 2 hours so I was a bit concerned that it may not be well detailed. However once I picked him up, I was super happy with everything. He looked super cute and Fuzzy Tails gave exactly what I asked for! Overall, I 110% recommended this place for dog grooming. Again since I'm out of town, I likely won't be coming back anytime soon. But if I did live in Houston, I definitely wouldn't go anywhere else!!!