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    Pet Supplies Plus Cypress

    4.3 (94 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 2 months ago

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    Louie
    Lorena R.

    Quick and friendly service. They always do a great job with cleaning up my fur baby. Repeat customer. Thank you.

    Burn that was in error and fault of the Pet Supplies Plus-Cypress groomer. This is a chemical burn.
    Lili T.

    BURNED MY DOG! DO NOT TAKE YOUR DOG TO BE GROOMED HERE! I have been a loyal PSP shopper for the last 7+ years and I finally decided to try their grooming salon (on Nov 17) and that was a MAJOR mistake! The evening of getting my pup back we noticed something was wrong with his testicles. Sure enough there was (1st pic dated 11/17/25). I contacted PSP and spoke to the manager who said the general manager Randy would check the cameras and contact me. NO CONTACT made from Randy the next day. I had to call them and bug them to give me ANY info. Randy called me and left a voicemail stating he would be out of town for the weekend and wouldn't answer any calls. That's BS because as a GM over 5 stores and when a dog is injured there is NOTHING more important that than unless you have a family or medical emergency. 2nd-4th pics dated 11/20/25 shows an even worse looking photo. This was 3 days after the incident. I have submitted all these photos to this PSP location and I have made numerous calls with failed promises to be contacted in regards to this matter. I have since taken Stitch to the vet on 11/24/25 (last pic) with confirmation from a licensed professional vet that has stated it is a chemical burn from the groomer! I have begged for the OWNERS of this PSP location to contact me because I am trying to prevent any other dog and pet parent from having to go through this. I have yet to receive ANYTHING and I am now seeking legal action!

    Marilyn C.

    Get all of my dogs food and treats from here, staff is great. Grooming is always on point with my 3 fur babies.

    Adriana A.

    Chris does such an amazing job! He's been taking care of my babies, and every time they come back they smell absolutely magnificent. He's also incredibly knowledgeable and took the time to explain how we can help their skin after our last groomer did an awful job and left them itchy. On top of that, he's easy to reach and quick to respond, which makes everything so much easier. If you want top quality care for your babies, go to PSP and ask for Chris. I won't go to another groomer ever again as long as he's there!

    Ant-knee R.

    Chris was amazing. Communicated well and asked questions for clarity of grooming services for Charlie, just look at my happy lil guy.

    Jake

    I have taken Jake to Chris @ pet supplies many times and he always does a awesome job and Jake loves him. Highly recommend awesome groomer and excellent at his Job.*****

    My girl got a bath & a beautiful photo for V-Day. Never had any issues with this location.

    Pippin!!

    Chris has been our groomer now for over 2 years. He does the best job!!! He's easy to work with and Pippin comes back to us exactly as expected!!

    Bella

    Brought our Bella to get groomed by Chris and she came out looking fabulous. Chris is kind and explains everything before the grooming. We are very pleased with Chris and will be coming back often. Thank you Chris !

    This beautiful senior girl is happy to see Chris to get her pedicures.

    Chris is great with my pups. He has alot of knowledge of different breeds and I have always been impressed with the care and concern he shows my special pups. Mine all have different needs and Chris has been great about making them feel relaxed .

    I come here for my dog's food and treats. Always a great selection and fairly priced. They run lots of sales too which is always appreciated. First time using the grooming salon and I'm obsessed. Chris is amazing! He did so good with my girls cut and you can tell he loves what he does. Went the extra mile and took the sweetest pictures.

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    12 days ago

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    5 months ago

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    5 months ago

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    3 months ago

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    6 months ago

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    3 months ago

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    4 months ago

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    7 months ago

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    1 year ago

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    6 months ago

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    4 months ago

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    4 months ago

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    6 months ago

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    2 months ago

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    5 months ago

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    3 months ago

    Amazing service with wonderful staff. Really appreciate their professional and carefulness for my dog.

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    7 months ago

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    3 months ago

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    6 months ago

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    6 months ago

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    8 months ago

    Reasonably priced pet supplies friendly staff , good sale items and staff knowledgeable about inventory

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    4 months ago

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    7 months ago

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    8 months ago

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    4 months ago

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    11 months ago

    Good selection reasonably priced very friendly staff very helpful individuals that are willing to assist you even before you ask

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    5 months ago

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    1 year ago

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    5 months ago

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    6 months ago

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    6 months ago

    Our sweet Lovey always comes home looking great! We have always been very pleased when we pick her up after her grooming appointment!

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    8 months ago

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    8 months ago

    love coming to this location. Great experience to purchase, shower my dog and grooming service.

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    8 months ago

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    5 years ago

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    11 months ago

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    1 year ago

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    1 year ago

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    7 years ago

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    Page 1 of 3

    Ask the Community - Pet Supplies Plus Cypress

    Review Highlights - Pet Supplies Plus Cypress

    I admit I am not used to that kind of service because, in this area of town, it is HIGHLY uncommon.

    Mentioned in 4 reviews

    Read more highlights

    PetSuites Cypress

    PetSuites Cypress

    (39 reviews)

    We've been taking our German Shepherd, Crosby, to PetSuites Cypress for three years, but after…read morecountless inconsistencies, we can no longer trust them with her care. At first, we appreciated their services, but over time, the issues piled up: - Inadequate cameras in the play area that don't cover the full space, leaving us unsure of what really happens. - "Pawgress" reports included photos of other dogs, not Crosby, making us question if she was even getting the attention we paid for. - Fearful reactions--Crosby started shaking and whining at drop-off, which she never used to do. - Unfulfilled services: Multiple times, we paid for grooming (including Furmination) only for her to come home completely untouched, despite wearing a bandana like she'd been groomed. Staff apologized and promised refunds, but nothing changed. The final straw? After her last "grooming," Crosby came home filthy, stinking like creek water, and with thick layer of loose fur--proof she hadn't been brushed, let alone Furminated. When I complained, they offered a refund (still not received). It's heartbreaking to leave after three years, but PetSuites has repeatedly failed our trust. Crosby deserves better, and so do you. See the photo--this is how much fur came out after her supposed "groom." Unacceptable. Do better, PetSuites. Even then, we won't be back.

    I took my dog here and was turned away after waiting for almost a half hour for the registration to…read morebe completed. There was a glitch in the system. After all that time and after speaking with someone on the phone extensively the day before, I was told that he was missing the dog flu vaccine and that it's required. The person who I spoke with the day before did not mention this. Also, this is what it says on their website: Recommended Vaccine Canine Influenza: We accept the 12-month Canine Influenza vaccine (It is not required but is recommended when having your dog in any setting with other dogs) So the employee who was trying to check me in and the employee helping her lied! What a waste of my time!

    Pet Supplies Plus Cypress - petstore - Updated May 2026

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