I went here and though my dog was beautiful. He was not the same I never seen him act like that, he…read morewas so scared. Stayed huddled up and didn't want to do the usual things he loved. He also kept throwing up, he seemed drugged. Would not recommend!!

I really hate having to write this review because we have brought our dog Louie here for years, and…read moreuntil today, we have genuinely had good experiences with Happy Paws & Tails. They have always done a great job grooming him, which makes what happened today that much more disappointing. Louie is a rescue, he is now an older dog, and grooming has never been easy for him. We have always been completely upfront about that. We specifically sought out a groomer willing and able to work with him, and for years this business has done exactly that. We are extremely appreciative of the people who have cared for him over that time. At his previous appointment, Louie was a little more lethargic than usual from the medication he takes before grooming. They understandably were not comfortable grooming him that day and recommended that we speak with our veterinarian about changing his medication before bringing him back. We listened. We took Louie to the vet, explained the situation, went through the process of getting him a different medication, and scheduled another grooming appointment. I personally spoke with Happy Paws & Tails on Friday, August 21, when we moved his appointment from Friday to Saturday. They knew his history. They knew why the previous appointment had not happened. They knew we were trying a new medication. Then, at approximately 8:00 Saturday morning, his appointment was confirmed. As instructed for his grooming appointment, we gave Louie his second dose of medication approximately one hour before we were supposed to bring him in. Then, roughly 45 minutes before his appointment, we received a text canceling it. When my wife immediately called, she was told that after reviewing Louie's notes, they were suddenly not comfortable grooming him. That was incredibly frustrating. Those notes existed when the appointment was scheduled. They existed when we spoke the day before. They existed when the appointment was confirmed that morning. Most importantly, they existed before we medicated our elderly dog specifically for this appointment. We were told they needed to speak with the groomer and would call us back in a few minutes. They didn't. My wife called back multiple times because we were quickly approaching the time we needed to leave. The calls went unanswered, and one appeared to be disconnected. Shortly afterward, the owner called me. The explanation then became that Louie is difficult to groom and apparently only one person there is willing to groom him. His age was also given as a reason they were no longer comfortable grooming him--despite the fact that Louie's age has always been known to them and certainly did not suddenly change between confirming his appointment that morning and canceling it shortly afterward. We already know Louie is difficult. They know Louie is difficult. That has never been hidden from anyone. They have groomed him for years, and there have even been occasions when we were specifically told afterward that he did well. If they reached a point where they were no longer comfortable grooming Louie, I can accept that. Nobody should be forced to handle an animal they don't feel safe handling. What I cannot accept is waiting until after we followed their recommendation, consulted our veterinarian, changed his medication, confirmed his appointment, and administered that medication to suddenly decide they wouldn't see him. That decision needed to be communicated before today. Louie is getting older. He doesn't get groomed frequently because we know how stressful it can be for him, which means when we finally get him scheduled, he genuinely needs it. Now we're left with an elderly, medicated dog who still desperately needs grooming and no appointment--all because a decision that could have been made and communicated beforehand was made at essentially the last possible moment. I also didn't feel the owner took meaningful responsibility for how badly this was handled. I heard explanations for why they didn't want to groom Louie, but very little acknowledgment of the position their last-minute decision put Louie in. That's the part that bothers me most. These aren't just appointments on a schedule. They're people's pets and members of their families. If you know you aren't willing or able to provide a service, especially when medication is involved, you owe the owner enough consideration to tell them before they medicate their animal in preparation for that service. Happy Paws & Tails has provided Louie with genuinely good grooming for years, and I won't pretend otherwise because I'm angry about today. But after today's experience, I also can't recommend them without warning other pet owners about what happened to us. Louie deserved better communication and consideration than he received today. So did we.

Hollywood Feed sent me their way when looking for a very specific item for my foster pup, and boy…read morewas it a blessing in disguise. Tell me why I assumed this spot only offered self-wash stations for dogs. I honestly expected to walk into something similar to a self-wash car wash where doggos were subbed for the vehicles. Instead, I walked into a pet store. Clean. Quiet. Organized. Well-stocked. While shopping I noticed the two spa options to my left, one self-service, the other professional grooming. In addition to literal spa services for your fur babies, the store offers a membership program where pet parents can save on grooming, store items, and more. Everyone was friendly and from the looks of it they have plenty return patrons so I'll certainly have to keep this place in mind the next time my pup decides his energy is best spent splashing in a mud puddle or digging a hole to another country through my yard.

First time using pet evolution and their mobile service to come to the house to trim our dogs nails…read moreappointment was at 10:30 and they didn't show we called back. I was told that they actually have an hour window.Daniel was good with our fur baby. Nail filling is another add on when getting the nails cut

We have been going to Eon for years and great couple that has a dog and we have been friend's for…read moreyears referred us. We ever looked back. Go and see her you will not be disappointed I PROMISE.

Eon is the best with dogs . She is so patient and caring ,and wants to know about the dog's…read morepersonality

We've been taking our German Shepherd, Crosby, to PetSuites Cypress for three years, but after…read morecountless inconsistencies, we can no longer trust them with her care. At first, we appreciated their services, but over time, the issues piled up: - Inadequate cameras in the play area that don't cover the full space, leaving us unsure of what really happens. - "Pawgress" reports included photos of other dogs, not Crosby, making us question if she was even getting the attention we paid for. - Fearful reactions--Crosby started shaking and whining at drop-off, which she never used to do. - Unfulfilled services: Multiple times, we paid for grooming (including Furmination) only for her to come home completely untouched, despite wearing a bandana like she'd been groomed. Staff apologized and promised refunds, but nothing changed. The final straw? After her last "grooming," Crosby came home filthy, stinking like creek water, and with thick layer of loose fur--proof she hadn't been brushed, let alone Furminated. When I complained, they offered a refund (still not received). It's heartbreaking to leave after three years, but PetSuites has repeatedly failed our trust. Crosby deserves better, and so do you. See the photo--this is how much fur came out after her supposed "groom." Unacceptable. Do better, PetSuites. Even then, we won't be back.

I took my dog here and was turned away after waiting for almost a half hour for the registration to…read morebe completed. There was a glitch in the system. After all that time and after speaking with someone on the phone extensively the day before, I was told that he was missing the dog flu vaccine and that it's required. The person who I spoke with the day before did not mention this. Also, this is what it says on their website: Recommended Vaccine Canine Influenza: We accept the 12-month Canine Influenza vaccine (It is not required but is recommended when having your dog in any setting with other dogs) So the employee who was trying to check me in and the employee helping her lied! What a waste of my time!

Everyone has been very nice when I've taken my dogs in. Both dogs went separately so been twice…read more The groomer comes out to meet your dog and understand what you are wanting. It took about an hour and a half for my dog to be ready. Perfect timing to get some errands run. I've never seen my dog's hair cut so short, he looked completely different but it will grow back. He asked if I wanted the same cut as his sibling but she was with another groomer and she's a different breed. Decent place, good communication.

Staff at front desk was not friendly at all. The last groomer I used said my puppy was difficult to…read morehandle and that she might have to charge a handling fee next time. So I went to another grooming salon and the groomer said my puppy was very easy to groom.

Heather's grooming service is the best mobile service I've used. I tried a couple others who were…read morevery unreliable and really didn't seem to take the time with our boy. Our guy is a rescue and very distrustful of of others. Everyone of the groomers from Heather takes time to comfort him before they begin to groom him. I highly recommend this service.

Tango absolutely loves Alexis w Heather's Mobile Pet Grooming (and we do, too!)! Alexis is an…read moreexcellent, very skilled professional. (photo credit: Alexis) Thank you to Alexis and Heather's Mobile Awesomeness!! Tango looks so gorgeous!!!

The groomer did a perfect job on my cat Cutiepie. They will be my groomer from now on. Prices…read morewere right. Only hiccup is she didn't speak English. We had to call a friend that could translate. But so many computer programs that this should not be an issue.

Worst groomer ever!!! I have a beautiful golden retriever, she had a beautiful blonde long hair. I…read morebooked them for bath and nail trim and they shaved my dog. We spend 4 years growing her hair and without asking or checking what services we have booked they just shaved her. She looks so bad now on top of that she doesn't smell fresh like she had a bath. Why would you not check the details or confirm if you were unsure about what services to perform? They charged me $270 and ruined my dog s hair. Goldens are famous for their long silky coat and without asking they just shaved it. When I called to the provider Meygan, she is being mean and telling me you didn't explain it and hung up on me. I don't recommend this place. My golden retriever Sweety, looks like a lab now...

Just left Precious & Snoopy Beauty Pet Salon and I am very happy!! My dogs hair is beautiful and he…read moresmells so good. I was conveniently able to book my dogs appointment on their Facebook page as well. The owner was very welcoming and explained everything to me and even got to know him before taking him to the back. I've never felt more comfortable at a Pet Salon and will definitely be coming here from now on.

Love the service! They are bilingual which is awesome! All around great place would definitely…read morerecommend but know there is a wait so book in advance.

Requested more information through Yelp Projects and was only responded with "we are booked til…read moremid-June". Okay? Does that mean you don't want new clients in June? I reached out for more information bc their website does not include pricing for services or add-ons. Was really interested in trying their grooming services but the customer service experience ultimately led me to look elsewhere.

I'm very happy with my visit here. For starters, I'm out visiting family in Texas for a month. I…read morebrought my dog with me and he needed a groom. I had no idea where to go since I'm not from here but I found Fuzzy Tails on Yelp. I reached out via Yelp and Andrea quickly gave a response telling me to text them at their number. I did and I was able to book an appointment for a week later via text. They did ask me to provide vaccination proof as well as a $35 deposit, all of which weren't unexpected. Upon arrival, everyone was friendly. They took my pup in without a hassle. They were very quick, about 90 minutes. I've actually never been to a groomer that got my pup done in under 2 hours so I was a bit concerned that it may not be well detailed. However once I picked him up, I was super happy with everything. He looked super cute and Fuzzy Tails gave exactly what I asked for! Overall, I 110% recommended this place for dog grooming. Again since I'm out of town, I likely won't be coming back anytime soon. But if I did live in Houston, I definitely wouldn't go anywhere else!!!

Did a lot of research on trying to find a mobile dog grooming service in The Cypress, Texas area…read moreafter going through a few and making phone calls we decided to go with this company. The groomer was wonderful with our fur baby along with keeping in touch on her arrival time to the house which was greatly appreciated. Special thanks to Magda !!!!Awesome job

Don't book with this company- They can change their times…read morewhen it's convenient for them with no discount but will charge you full price if you make the same mistake- I've worked with them in the past when their groomer had an emergency and when I double booked myself instead of getting the same consideration I was charged $115!!' Save your money and go somewhere else! Requested a new groomer and an auto request was sent to you. I won't be supporting your business. Don't worry. Like I said- you have rescheduled with me in the past and I was more than happy to work with you- when I needed the same courtesy I was charged for it... why you're deviating from that and going to a contract is wild- Shows that you have no empathy will argue with your customers and then mock them because you lack professionalism! I was more than willing to work with you when it was convenient for your company But as a client I was denied that empathy and now I understand why. Good luck with your business!