I LOVE THIS PLACE. The staff are super sweet. I talked to this woman there and we had a nice…read moreconversation and she helped me with my mom's tank too!! The fish I got from them are the friendliest fish i've ever bought. I live super close to them and never knew they existed but this is a hidden Gem!!! they have salt and fresh water fish.

Great customer service. I love dealing with them when they do cleaning house calls. The owner is…read morevery meticulous and pays attention to detail. Leaves my tank sparkling clean. His wife is then best, always has a smile on her face.

Significant help & great selection of fish, corals, and supplies. I was having problems with water…read moretesting results. Once I brought a sample in to Joshua, it confirmed issues in my water. He was easy to work with, listened, & had sound advice on what I could do. He offers home services too! This is definitely a great shop & convenient to my home in Sugar Land.

This has nothing to do with pricing, are you even reading our feedback??…read more Bad customer service, lack of information and the fact that a majority of your corals are already pre purchased for other customer or online orders. Going to your store is a waste a time for hobbyists. You wasted my time driving to you because you advertise online as a LFS. You are a LFS with ALOT of restrictions, a huge inconvenience.

WARNING. Called and spoke with Mr. Wright, I told him I had 2x75 gallon fish tanks and then it had…read morebeen six weeks since they had been clean. Mr. Wright gave me an estimate over the phone that I thought was much higher than normal almost $600 for just cleaning when I asked him about the charges. He became very upset and stated if you don't like the price you can call somebody else. Normally, I would hang up the phone and call somebody else but because I was extremely busy and my wife was out of town I made the appointment The middle aged lady who came out to clean the first tank, was very soft spoken, had a lot of knowledge of fish and water, I had made a comment about how the owner spoke to me, and she had stated that this was not the first complaint and that the owner is extremely arrogant who walks around with a chip on his shoulder". But he writes her checks so she just looks the other way." How very sad to live in a world like that, I thought it was important to share with you people who the owner really is She did a great job, but I will not be calling this company again.

I submitted a web inquiry after a quick gooe search on nearby aquarium services. We have a 92gal…read morereef tank which was under a bad case of green hairy algae. Our once purple rocks were completely covered. We were at the point of wanting to hire someone to help get rid of it. I received an email response from John within a day and promptly addressed our problem. He recommended a product and in within a couple of weeks, our problem was no longer! Our tank is back to looking excellent!!! Next time we need any aquarium work, we will be sure to give them a call first!!! Excellent customer service and they are truly pros!!!

Excellent customer service. The guys will help you with knowledge of setting up reef aquarium and…read morefish selection

Excellent supply of everything you need for you tank needs and fish needs. Beautiful supply of salt…read moreand fresh water fish and foods. Highly recommend. Have been customers since inception.

We had the best experience at Limitless Aquatics today! The staff were so helpful and…read moreknowledgeable! They helped us novices get the best thing for our first aquarium! They even made the experience of catching the fish so much fun for my daughters! We are so grateful for their expertise! This is definitely the place to come if you are a novice, or someone who has 6 aquariums at home (we met a patron there who had this)! They have everything for everyone!

This place is awesome. Owner/staff are very welcoming and exceptionally knowledgeable in a wide…read morevariety of aquarium critters. I was blown away by the types of fish and others they had there. Decades of knowledge these folks have. Even if you aren't prepared to buy anything and just want some real world education on owning fish (salt or fresh) this place has it for you. I'm glad we stopped by before we pulled the trigger. Axolotls, eels, and so much more to see and learn about. The shop is in a little center, but there's always been plenty of parking when we pass by. Around lunch time it's busier because there's a Subway there, so just check your timing. If you have some time, stop by and soak it all in. Cool things to see and the owner has some great informations and things to share!

Talked with Hector over the phone about starting a reef tank for my daughter and gave great…read morepointers on how to get the system up and running!

The staff are friendly and thorough. The whole application takes about 30-45 minutes and there are…read moreseveral contract and waivers to sign. You have a small room to meet the animal and then you have an option to leave the room and enter the back grass area to walk the animal with or without your current pets. The facilities look clean and new.

Very disappointed I've donated money. I purchased dog food and treats there all the time to help…read moresupport dogs when the lady in the store was tied up customer having problems with some paperwork. I'm there waiting over six minutes. I have to go out and ask somebody the three ladies behind the counter that are doing absolutely nothing wouldn't help me. I asked for the manager they never called her or she never came and I donate money. This is a misuse of appropriate donation fund why hire three women behind the counter for $15 an hour which is a total of $45 an hour and they're doing nothing talking to other staff that's more important than helping people. Also when I walk through the cages, why am I seeing three or four piles of poop in the cage all the neglecting abuse would you like to lay in a pile of shit in a cage but it's OK for the three ladies to sit on their ass and do nothing I will be remembering this when it comes time to donate money next time. Maybe I should direct my money to the Houston Humane Society after all these years shameful. I only saw one person cleaning cages and it was overwhelming off so bad that I go down there and volunteer and take all three of those ladies job behind the I could save $7200 a month . . Bunch of lazy, snotty snooty disrespectful women I'm so angry in the manager. If she was called, she coward behind her desk hiding wouldn't come out and talk to me, but I don't think she was even notified. I should've got the name of the three ladies working behind the counter on Saturday around 4:30 in the afternoon. I'm quite sure the management knows who they are. Next time I think about donating money, I'm not I don't like to be treated that when there's so many people standing around doing I saw two people actually the cages.

I purchased a used Kessil light from Fish Gallery--not an open-box item. The light was originally…read morepriced at $469, and I purchased it for $429 after being told it was used. When I bought the light, I was informed that it did not include the original Kessil power adapter. A store associate provided me with a different 90W power adapter and assured me it would work. Unfortunately, after getting home, I discovered that the adapter did not work with the light. Since I needed the light immediately, I had no choice but to purchase the correct Kessil power adapter online for $45 and pay for overnight shipping so I could use the product. I contacted customer service to ask if the store could reimburse me or provide a $45 store credit for the replacement power adapter, I received no response after this request. What is most disappointing is that I spent over $1,000 at the Fish Gallery on Fountain View that day, and it appears the company is willing to lose a customer over $45. In addition to the missing original power adapter, the used light was also missing its original hanging hardware. This experience has left me very disappointed. I expected better customer service and support, especially considering the amount I spent. It's unfortunate that such a small gesture to correct a problem caused by an incomplete used product was not considered worthwhile.

I came here for a children's birthday party (niece and nephew) and it was very fun! Staff was…read morehelpful and available. They started with a live feeding in the tank by the front desk. Then gave out pellets to feed the fish and turtles at tanks that were eye level to the kids. We then moved to the back of the place where they had two touch tanks available. If I'm being honest I don't think the fish should be in the touch tank (they were tiny and kids are rough), the crawfish was fine. Everything was walked thru in a loop. During lunch, two of the staff dressed up in fish costumes and greeted the kids. The place was very clean and displayed beautifully. I do have a tank at home and will definitely come back on my own time to explore more.