If you haven't been to this pharmacy for all of your needs then you need to. I have shopped there for a while now and I have never had a bad experience with them. A wide selection of toys make it a collectors paradise especially when you are an action figure collector like me. I am always at ease when I go there for there is never a hassle for me to buy something and the staff is very helpful. One of the people there Mr. Noel Suarez is very amazing with toy knowledge and is someone worth coming back and doing business with him. His toy display is top notch and is inviting to many who walk by. For me to visit California and run into a native Californian tell me about their trip to NY and mention their awesome experience with Noel (not even realizing I know him) speaks great volume. I am always happy to shop here for all my action figure wants and needs. read more

I have been trying to find zinc lozenges. Due to the Covid-19 pandemic, every place I checked was sold out. I called Neergaard's on 5th Ave and the woman who answered the phone said they had them. I was shocked so I said, "Are you sure?" She said, "Yes." I said, "They're sold out every where. Are you positive?" She said, "Yes, we definitely have them." Imagine my thrill. My daughter hopped in an Uber and raced over there. She was there in 15 minutes. Guess what? They didn't have them. I called back furious. I got a different woman who apologized profusely and said they'd been sold out for a week. I explained my phone conversation and she said that they had 20 people answering the phone so she didn't know who did it. Well, I know they don't have that many employees because I go there all the time. Anyway, lie to customers during a pandemic and get them to come into your store and risk exposure...maybe they'll buy something else. Hey, anything to make a buck right? read more

Fantastic customer service! Far superior to the chains on the block! Prices are fair and just.

Neergaard is about 500x better than the ill-stocked Rite Aid located up the street. The pharmacists I've talked to are happy to answer questions and, one night when I came in with a nasty burn on my finger, helped me find the right type of over-the-counter cream for it. I would give it 5 stars, but a tiny pet peeve: the prices are only located on the tags on the items themselves, not on the shelves. So sometimes it's harder to compare prices than in a chain drugstore where you can just scan the shelves. That said, Neergaard is 24/7 and a local business. Please go support it! read more

Had to find a specific surgical supply for my mom on a Sunday and thank goodness for this Pharmacy. I found them on line and forgot my mom use to take me here when I was a kid. Its great to have a long lasting Pharmacy with great customer services and staff helpful and willing to find you all the supplies you need. I will continue to shop here. Thanks read more

Love going here, this place has stuff that some regular comic book shops don't even carry! Always the best stuff! read more

Completely awesome. Never had been here before, instead going to the local pharmacy around the corner from me. When the local pharmacy (I live in the North Slope area) didn't have what I needed (an air cast for my sprained ankle) AND wouldn't bill my insurance for it, Neergaard came through, and even direct billed my health insurance for it! Seemed that they had a quite large variety of other things, even though I didn't really look around - just went to the back surgical supplies counter and took a seat there. They made me feel very welcome, and made me feel really good supporting a local business. read more

Got a Covid test here, Dalia did a great job and was super gentle. Would definitely recommend coming here if you need to get tested!

Really great pharmacy with friendly staff and a great selection of items. I have never had any issues getting prescriptions filled here and the pickup tends to go faster than at the other pharmacy nearby. They can help you out for slings and crutches and such too and I think you can get wheelchairs at this location as well. They have a very random selection of European candies. They used to sell Balisto bars but stopped carrying them since I was the only one buying. They also have Fishermen's Friends (move over Altoids). read more

Their prices are higher, but who doesn't want to support a mom and pop? Well, me, now. If there is one thing a chain store does right, it accepts damaged merchandise without accusing you of lying. I bought a nose-hair trimmer (a nose-hair trimmer!) on Saturday. I tried to open the package on Sunday and put the battery in, and the thing just fell apart. So I tried to return it on Monday, with receipt, in original packaging. i said, "It fell apart when I opened it." The nasty woman behind the counter: "There's no way you bought it like this." Me: "No, I didn't. It fell apart when I opened it." Her: "I can't take this back." Me: "Why?" Her: "Because you didn't buy it like this. You wouldn't have bought it broken like this." Me: "I didn't buy it like this. It broke as soon as it came out of the packaging." Her: "I don't think so." Me: "Are you accusing me of lying?" Her: "I'm not accusing you of lying, but I'm not taking it back because you didn't buy it like this." Fantastic. Way to stand behind your shitty product. You thwarted my plan to run off with my $10 return and start a new life, full of untrimmed nose hair. I'm officially boycotting this store. Never again. read more

Open 24hrs but rude and unhelpful. When you're sick and need medication and you're not sure what paperwork to provide to the pharmacist, don't count in Neergaard to be helpful or even pleasant. read more

The pharmacy counter here sure is busy. I had to stop in to drop off and pick up a prescription as quickly as possibly for my aunt who was being discharged from a same day procedure. I handed in the prescription along with the insurance cad and let them know the person had just been discharged. I was asked if the person had filled prescriptions there before and I replied that I believe the person had. Once they verified it, I was told 45 minutes. I like the fact they are open 24 hours. Not many places in the area are open like that and certainly the only pharmacy. I asked if they could rush it The person who took my prescription sad they would try butt hey were really busy. WhenI looked around I could see that. I went out for a walk, staying in 5th avenue, no further south than 16 STreet and no further north than 4 Street. It took a little under the time they said. read more

Neergaard 5th Ave is definitely one of my favorite neighborhood businesses. They always seem to carry those items I can't find anywhere else. Special thanks to Lisa In the surgical equipment dept, who generously took the time to answer my questions. read more

I've been coming to this pharmacy for years. For me, I love the late hours and the pharmacy workers. The store is excellent for cosmetics, medical supplies and home supplies. Even in this Covid - 19 crisis the store is open at decent hours and still friendly. read more

COVID-19 denier. I had a strange experience with the pharmacist at Neergard on 5th Ave, Brooklyn. Our dog has severe epilepsy and needs daily medication. Any interruption would put her immediately in very high danger. We are trying to take reasonable precautions in the event of a severe coronavirus epidemic in NYC. After discussion with our vet, he prescribed us a 3-months supply, so we wouldn't run out. Friday evening (2/28), I went to fill this at Neergard on 5th Ave. They were only willing to fill 1 month. When I asked why, they said I needed to talk to the pharmacist, which I then did. He asked me why I wanted a 3-months supply, and I explained. He then said that my concern about the virus was just hysteria, that there were maybe 2 cases in the US, and that the whole thing would be over "next week". I asked him on what he was basing this. He didn't answer, and instead asked what I was basing my concern on (I mentioned the CDC). He also stated that the stock market was manipulated, and that one really should look at the 900 point gain in the last 2 hours of trading on Friday. I'm going to use a different pharmacy in the future. read more

Chiming in with another bad pharmacy experience. Had an asthma RX transferred from another pharmacy, where the drug was out of stock. Confirmed that it had been faxed with both pharmacies. Arrived at neergaard to find that they didn't have--or couldn't find-- the RX. This was a backup inhaler for us, but for another family desperate for asthma meds....GO SOMEWHERE ELSE. They don't care if your kid can't breathe. read more

I came home from the hospital recently with a broken leg and sent my husband straight to Neergaard for my prescriptions. At the same time I called the 5th Avenue store and asked about a transfer bench (to use while showering). They connected me to the right dept who said they had the bench in stock and could deliver it within 2 days. It actually came the very next day... and no charge for delivery! That made it so easy. Neergaard has proven over and over to be a great neighborhood resource for medicine, baby supplies, gifts and all kinds of things. I can't think of any other nearby place that has medical equipment. My friend even got an emergency oxygen tank there for her visiting mother. I am so, so grateful for this wonderful, family owned pharmacy. read more

I regularly go to the Neergaard on 7th Ave in Park Slope. Summertime is impossible--it's hotter in there than it is outside when it's 90 degrees and 100% humidity. Give the customers and your workers a break--put on the A.C.!!!!! read more

I will never go back to this pharmacy again, and I try to not use the word "never". The worse experience ever, I went for my 81 year old mother to get her some supplies with her OTC card. I go to check out at the front and was told that I have to go to the pharmacy because it's an OTC card. When I get to the pharmacy the cashier is on her cell phone, sees me and walks away, still on her cell phone. Now there's no one there to cash my items. I wait and wait, I finally ask the pharmacist if someone can help me, he says no I have to wait. He finally feels sorry for me and comes over but can't help me but can't because he doesn't know how to ring up an OTC card. After 10 minutes the cashier comes back with a nasty attitude, tells me the card isn't working... doesn't apologize for the wait.,, just a stink nasty attitude. I ask for my mothers prescription she tells me there's nothing there for her, the last prescription was 2/5/21. My mother calls the next day and they say yeah you have a prescription. This was absolutely hands down the worse experience ever! I told my mother never again. I left there with only a headache! read more

I went to Neergaard to find a surgical boot. They sent me to a rather unpleasant guy in the back who looked like he would rather be anywhere else... ME: Hi, do you carry surgical boots? GUY: It's going to be $100 ME: Can I see the boot to see if it's what I need, and if it fits? [GUY pulls up product page of boot on a different retailer's website, where it's selling for $59.99] GUY: This is the boot. ME: It says there that it's sixty bucks? GUY: If you want it for sixty, buy it there. Here it's $100. ME: Do you have it in stock so I can see if it's the right product and if it fits me properly? GUY: You need to tell me if you're buying it first. If you are, I'll go downstairs to get it. ME: Actually, I've decided not to buy anything here. GUY: In short, this is not a place where I will be spending my money. read more

I'm a fan of this place because Rob (one of the pharmacists) gives personal attention that you will never get anywhere else. He's smart and keeps track of what his customers needs are. He's always available to answer questions and his advice is reliable. Yes, there are some pharmacists behind the counter who are not the greatest. But I will always pick this place over the big stores (Rite Aid, Walgreens, etc.) that are impersonal and have high turnover. They just can't provide the same level of attention to my health concerns. read more

Unbelievable long wait time even when there is not much going on. They said they were currently working on my prescription and I waited extra 45 min!! read more

Okay, I used to live next door to this place, and I have to say, it is amazing. They have everything from organic shampoos to kids raincoats, to $2 puzzles. Pretty much exactly what you need from a 24-hour drugstore. The neighborhood is chock-full of chain drugstores, all of which were ALWAYS closed when I needed them (after 9PM). This place always came through in a pinch. Sadly, their receipts are not itemized, so I got screwed in getting reimbursed by my health care savings account, but hey, you can't have everything..... read more

they're rude and racist. he gave me generic when the prescription said brand name then was condescending about it. just took the pills back. no apology. but the worst is that grandpa munster in there follows minorities around the store every day, every time. they're a disgrace for a family run business. with thousands of pharmacies around i'm happy there's no need to return! read more

This place is like a gift shop meets a pharmacy. As for the store part: I like that they have a lot of products that I can't find in mainstream pharmacies (nice lotions and soaps), an herbal remedy section etc. Pharmacy: The girl who took my script said that my insurance didn't cover a critical medication that is compounded in the pharmacy (even though I know that it is covered). She couldn't tell me how much it would be. Then she had me on the phone with my doctor and the insurance company - what a headache. Finally, I gave up and I just decided to pay out of pocket and get reimbursed through my insurance. After two hours of waiting and phone calls, she tells me that the grand total of my prescription is $12!!! SERIOUSLY?!?! All of that aggravation for $12. Why couldn't she just tell me that in the first place? read more

The 2 stars is for the uncomfortable feeling the staff gives off when shopping there. I have come to this store on more than one occasion to purchase last minute gifts and pharmacy items and the staff follows me around the store and makes me feel like a criminal. I've even brought it up to one of them in a respectful manner but nothing changes. Too bad because they have a great selection of beauty/bath items which I love but I will go to cvs or rite aid with my business and pick up my beauty items in manhattan after work. My boyfriend has also made the same complaint and has been shopping at this pharmacy for many years even before the current owners owned it. read more

I find most pharmacies perfectly adequate, and as long as they are convenient I often have no particular loyalties. However, when it comes to getting something FAST, I have nothing but praise for these folks. My prescription-called-in to meds-in-hand time was under 15 minutes. And that's for a NEW patient. Kudos - I'm a new fan, even though it's not the closest pharmacy to me, I'll certainly be using them for my after-6-pm weekend needs and whenever I can't deal with the usual gum popping clueless perpetually pissed off tech girls at the national chains. read more

First & foremost the second you walk in the place that security gaurd follows you around as if your gonna steal something..... And they are not nice they pharmacy people are nicer but the front girls are always eating something and don't even say thank you after you spend your money !!!!! Whatever..... I go to the toy store because it has a big selection of good quality toys and the lady upstairs is very nice!!!!! They have a good selection of everything but the management is lacking!!!! read more

I stuck with Neergaard for a year while they continually let me down. If you are a patient like me who has to pick up multiple prescriptions each month, go elsewhere. They are not worth the stress and rude attitude. They continue to fill half of my prescriptions or not fill them at all, causing a very ill person to repeatedly come back time and time again. I have called in prescriptions by Rx number, called again to double check that it was actually filled, only to show up and they claim I never called it in in the first place. They have also filled a different prescription than I asked for and then making me wait 45minutes for their mistake. They also told me they would call my doctor for a refill and when i showed up it was never done, causing me to go on vacation with a subpar medication. The middle aged gentleman has been rude on multiple occasions and will blame the patient repeatedly for the pharmacy's mistakes. There are other mom and pop pharmacies that value customer service. 5 stars go to Ali (young guy with the glasses) for great customer service and doing his best to fix the damage done by the others. read more

Helpful and resourceful! Had very hard to find marvel legends action figures. Great customer service!

I go here mainly to support my action figure collection. This place is a true honey hole in Brooklyn for toy enthusiasts of all ages. The shop owner Noel takes great pride in what he does and shows in the window display. The service here is top notch ! A must stop place if you are a collector on the "toy hunt in BK" and visiting NYC read more

Great costumer service and a large selection of products. The staff is always nice and helpful. They are always open until late even on Sunday so the store is really reliable and convenient :) read more

I try to support Neergaard since it is a local business and not go to chain. But the service here is terrible. There's always a line at the pharmacy, the staff is clueless and they are forever losing your prescriptions. It is so frustrating but I'm not sure what could be the alternative. read more

One person is always standing in front of the counter near the entrance of this pharmacy. He peeks at you as if you are a potential shoplifer, a very unpleasant feeling. I also once bought an item which broke within a day. When I wanted to return it and asked for my money back, they refused to do that and I was told that I must not have used the item properly. Despite this, i am giving it two stars, because they have decent prices for selected products. read more

I came by the surgical/medical supply in the back of the store for help in preparing for my bilateral knee replacement. Lisa was knowledgeable and suggested several items (long shoe horn, sock device, grabber tool etc.) sold as a kit, and an elevated toilet seat. In addition, she recommended renting a lift chair/recliner. At first I was like, "um seems a little much for me", but she encouraged me to try it. As soon as I did I realized this item was essential for someone recovering from my surgery. Currently, I am typing this review from the lift chair recliner and I think it is an essential item for anyone undergoing the same surgery. It has been extremely helpful in my recovery and independence in my home! I've also used the items from the kit a lot. Both purchases were absolutely worth it. I looked around for the same rental chair service in Brooklyn and what I found was much more expensive per month with a delivery fee. Neergard delivered for free. I felt I was in good hands with Lisa and Neergard. Thanks! read more

Rude, disorganized and impossibly long wait times for the prescriptions. Trying to support local but this place embodies all that is wrong with small retail. read more

I want to like Neergaard, I've tried to like them, for years! But they repeatedly: 1. fail to have my prescriptions ready when they said they would 2. don't know how to process the prescription/insurance and try to charge me more than I should be charged 3. Don't call and let me know about any problems, including #1 & 2 above! I will support local businesses, but only as long as they are relatively competent at their MAIN PURPOSE! I gave them one star because they are open 24 hours. But they've messed me up and caused frustration and hassles and lots of extra time spent too many times. Never again. read more

HORRIBLE. This is my 4th time attempting to pick up my prescription where they have given me zero answers and awful service. So frustrated. DO NOT GO. read more

I love all the upscale, organic creams, lotions and beauty products, as well as the natural cures, essential oils and gift selection. It's also very convenient that they are open 24 hours. Having said that, I like to go in there and just look at all the fabulous products (I haven't found any other place with such a range). I really hate the fact that one of the employees follows me from aisle to aisle (I assume to make sure I don't steal anything and not because he is enamored of me). If this place didn't have such amazing products, I would never come here again. As it is, I want to practically buy one of everything. read more

I don't really understand the poor reviews for this place. The people that work there are nice and if they charge incorrectly- it is fixed quickly without any yelling. The pharmacists are great and will first tell you if your script is out of pocket, so that you can call your doctor and try to get one that is covered. Also, they are the ONLY pharmacy that seems to actually carry all my medications. The few times that they have been out, they have the meds ready the following day. read more