We used Got Junk again today and the experience was 5 stars from start to finish! We ended up with…read more3/4 of a truckload, it was a lot of work but they didn't bat an eye. Keshawn was wonderful, so was the other gentleman (I didn't catch his name). They called ahead to give us their ETA, arrived on time and we showed them the items - there were a lot, they were professional and friendly. Well worth the cost and we included a tip for each of them for the hard work, kindness and professionalism. Highly recommend!

fast service and professional workers but it's way too expensive for what you get. several boards…read moreand a carpet cost me $500. they give you and estimate for less and then once loaded upcharge the service. lesson learned, won't use them again

I hired The Legacy Moving company to move me from CLT to Apex. I don't have anything, but positive…read morethings to say about this company. First, the price was affordable. Next, they offered a packing service. Thirdly, they handled my items with care. Ultimately, they were friendly and professional. I am so glad this company provided me with a stress free moving experience and I would recommend this company to everyone !

We needed help unloading 8 UHaul containers into our new home and workshop. Marcus and Malcom did…read morea fantastic job, They are hard works and great problem solvers. Everything was moved to where I needed it to be. Thanks for all of your hard work.

0 stars -- would give zero if the platform allowed…read more On April 16, 2026, Capital Movers and Storage moved us to Wake Forest, NC. During the move, multiple crew members disappeared for periods exceeding one hour without explanation. One mover took particular notice of my wife's jewelry, watching closely as she handled it that morning. Her jewelry -- including pieces of deep family significance passed down through generations -- was secured in our locked vehicle with no signs of forced entry and driven directly to our new home. At the destination, the same mover who had observed the jewelry that morning offered multiple times to carry the specific bag containing it into the house. My wife placed the bag in our bedroom closet. At some point during the remainder of the move, we were outside the home. The following morning the jewelry was gone. When we reported this to CEO William Saunders, he stated -- verbatim -- "we have never had anything like this happen and this could ruin us." He requested we not contact police for 24 hours, stating he wanted to speak with his crew first, and indicated he had a good idea who may have been responsible based on issues that person had "when he was young." We honored his request. The items were not returned. My wife spoke with Mr. Saunders separately and independently, and his statements to her were consistent with what he told me. Mr. Saunders later disputed making those earlier statements. A police report has been filed. The investigation is active.

I would give 10 stars if I could. John, David and Tino were excellent. Friendly, professional,…read moreclean and efficient. They took great care of all our treasures. I highly recommend them for you next move.

Above and beyond expectations. Highly recommend! Crew was hard working and efficient. Friendly.read more

Arrived on time. Did a good job loading my stuff. Guys were quick and efficient. Only comment is…read morewas a little more expensive than I thought it would be

Very satisfied with EliteWay for my move in Cary. Another moving company backed out last minute and…read morewithin 1 hour of contacting EliteWay they were at my home loading boxes. I can't recommend these guys enough. Quality work and super friendly at a fair price. Thanks guys!

The movers were nice, easy to schedule with, and the price was decent as they didnt charge extra…read morefor a truck. Unfortunately, I'm seeing scrapes and scratches on my stuff as I unpack. I mentioned I had hardwood floors ahead of time, but they got a few scrapes and scuffs I had to buff out. All in all, the job was done on time, and the price was reasonable.

Guys were fine Price was not. They charged me $168 to haul away one table. That seems…read moreoutlandish -- I will not be calling this company again.

I was quoted $40.52 to haul away items from my storage unit. They charged my credit card $400.52…read more I would have NEVER agreed to this amount!! I sent numerous emails to them, called numerous times, and never got a response, despite being told "a manager" would call me back. They're very deceptive. I wanted to pay in cash while they were there, but they insisted on charging my credit card. Now I know why. I didn't sign or approve the charge, so I'm hoping my credit card company stands by me.

I had a great experience with Royalty moves back in February where they helped me back a trailer…read more So, when I was coming back to NC, i texted him on the Monday before the move and asked if he was able to meet at 3pm on Sunday to help unload the truck. He said he could. We confirmed the time. He did not ask for a deposit. All good I thought. Sunday rolls around and I text him at 1pm asking him to confirm the move in at 3pm. Silence. Sunday at 3pm rolls around. He's nowhere to be seen. I call at 3:15pm. No Answer. I call at 4pm no answer. I've been ghosted with a truck full of boxes with no help available. He calls back at 4:30pm. He says he can't make it that he sent his crew out. he then says that he can't do today. Then, he says that we never confirmed (lie). Then he said I never sent a deposit (he didn't request). Then he said, "why do you need to be aggressive here?" Well, I'm angry because i've a truck full of boxes, no help, i need to get the truck back and I need to work the next day. End result - I unloaded the truck by myself. And, hence, this 1-star review.

Preface to this review. I had used Yelp to get quotes on a move from Durham to Wilmington I…read moreinitially had quotes ranging in price by thousands of dollars. So I clarified my requirements and offered FaceTime/Skype appointments to provide visibility to the move. Royalty upped its original quote of $800 to $1,000 then $1,200 and said that he wanted a chance to see the beach and that he just bought his truck and was wanting to utilize it as much as possible. I bought his line and wanted to hire him. ... he wasn't the cheapest but I bought his 5 kids and new truck story .... And it is all a story Tony Douglas is the owner of Royalty Moves if that is truly a viable entity. Tony is right no matter how wrong the situation is. Or how wrong he has done you!! I should have acknowledged that my $600 deposit was a lost cause when 3 days after me sending him the money ( 50% of the quoted job) , he wrote to say that he needed another truck and the job would now be $2,000- not the agreed $1,200. When I told him, that he lost the job, he told me that he had a " no cancellation policy" and would not return my deposit of $600. Tony said he was just trying to do "right by me" and that he needed a second truck. He agreed to physically come to my house, which he did and acknowledged that his 1 truck would be sufficient. With 3 weeks before the move, it looked like this initial hiccup had been resolved The day before the move, I texted Tony to make sure we were all set for 7:00 am the next morning. 3 hours later he texted me back -"all set, but do you have blankets?" Okay.... The story goes from bad to awful from here Tony says his truck broke down and his blankets were in the truck, but no worries, he'd rent the truck and blankets and we were still on for 7:00 am the next morning. A few more texts from me, explaining that we had a lot of dominoes in play on the move starting on time, and Tony reassuring me that he was all set. I also started to get the feeling that Tony's truck wasn't just broken down, but impounded. The next morning, we woke up at 5:00 am , checked my phone and read a text from Tony- sent at 10:04 Pm - "Can you guys grab the truck for me in the morning and we start the job at like 9 I'm having a problem reserving the truck it has my number flagged connected to another customer I think this is the quickest fix for me to get you to get the truck first thing in the morning and we get the job done ". When we didn't reply because we were sleeping, he wrote: "Let me know first thing so we can get it squared away I DO NOT NEED TO CANCEL THE JOB I JUST NEED FOR YOU TO PICK YHE TRUCK UP YOU RENT A TRUCK AND WE CAN START THE JOB AROUND 9:00?" I called Tony once I read the texts in the morning and the saga became a fiasco. We asked for our money back, he said he didn't have a cancellation policy and that he'd find a way to get a truck. He ignored my calls and texts for a few more hours. Said we were just too much of a problem and stress and that by afternoon he could send our deposit back possibly but that he didn't have a cancellation policy. We actually did rent a truck from uhaul but Tony had been blacklisted and he couldn't be a registered driver on the truck So we said we couldn't proceed and he said -" so you're cancelling? " Tony told me I was bad blood and a nasty person and he had done everything possible to make the situation work. Tony is delusional in his perspective on reality. Beware of him It has taken me a few weeks post this encounter to calmly write this review. He was exhaustingly warped in his spin of reality. I highly recommend that YELP eliminate this company from future bids on move projects. He is not professional, nor courteous , and most importantly in a mover- he is not Reliable Do not use this company and I apologize for anyone who has been burnt by him in the 3 weeks that have past since our nightmare with him

Everything went smoothly as promised. Very good…read morecommunication, usually responded within seconds. Good price.

The price was right .. ... the communication was effortless and expedient ... their punctuality was…read moreon point .. there wasn't a rating posted for these guys but I think they are more stand up then some of the bigger companies with their inflated egos and prices. They were careful And wore masks during these covid times and while I am sad to have had to say goodbye to a piece of furniture I have had for a few decades .. It will be easy for me to give two thumbs up and a million Ty's as well as pass their info to the rest of my friends and family in need of similar services! ty again!