Excellent service! Unlike me to review an ups store but this was a great experience…read more Really kind and efficient. Would definitely go back.

Michael was fantastic!! Great location and super friendly. And speedy!! We truly appreciate the…read morecustomer service and expert knowledge on all our returns.

The customer service was really good Nita helped me edit and print a label and it came out very…read morewell.

On Friday 12/30 I walked into FedEx panicked that I was about to hit print on wedding invites that…read morehad a spelling/grammar error. Nina met me at the desk and immediately eased my angst. Nina explained every step in the process and provided all types of examples and expertise. She simplified things for me to understand while explaining that her start in graphic design was way before computers existed and how she can usually use simple tools like rulers to get her documents to scale. She was even willing to proof my drafts. I had such a positive customer service experience with Nina that I really won't consider printing elsewhere. Prices were totally reasonable too. I was able to pickup next day.

I prefer this location. Great customer service. There often is a bit of a line but I think that's…read morebecause customers like coming in. I was there a few minutes after 7 PM searching for my QR code and the person helping me was so patient. That kind of patience is hard to come by these days!

I couldn't understand a word that guy said at the counter but they accepted my pre-paid packages…read moreand give me a receipt to prove I dropped it off, so I am good for now. Hopefully the package reaches. The shopping center is conveniently located in cornerstone - there is boba tea and pizza next door if the workout from package drop off has you a bit hungry. So will be using this more - it is near the Fedex location on Maynard Crossing.

I love this place. I go out of my way to ship things with this Postal Annex. My boyfriend had to…read morereview his passport paperwork and he reviewed all the papers and made sure everything was set before we shipped it out. The man who works here is always so nice and helpful. There is also never any line. 10/10 recommend.

I can not thank Brian and his business enough for his thoughtful customer service. Always keeping…read morehis customers first. I will always shop anything that matters with Postal Annex - next to Harris Teeter on Tryon!

This is the best Fedex location in the area - I really trust the real Fedex, Walgreens and office…read moredon't give out the trust vibes and seem like they don't really want to be accepting packages. Where as this location - that is there sole job. The durham person was a bit rude but Maynard crossing is my go to stop. I cannot speak to the value of Fedex vs UPS or anything like that - typically I am dropping off pre-paid return packages.

What an interesting visit to a FedEx -- in the worse possible way. I arrived on a Saturday with a…read moreline almost out the door. That part, I didn't mind but when I finally reached the counter. The guy took my package and literally did a basketball "layup" onto the middle shelf -- BANG! It fell onto the top shelf. What in the world is this? Some sort of playground? I hope my package arrived safely. Pray for me. Never coming back to this location.

Won't go back. Didn't carry the ink needed. Looking for…read moreenvelopes and extremely low quantity for small batch, unless you want a large boxed pay $$ Store didn't seem well stocked

Pre registered for TSA Travel and it probably took all of 3 minutes to complete. Very satisfied…read more HOWEVER, pre-registered my husband and went to this location as a walk-in. No one was waiting yet they refused to let us in as we did not have an appointment. I understand that appointments are honored first but we were in the area (30 miles from home) and I know from previous experience that it takes all of 3 minutes to scan your passport and take a picture and pay $78 for lousy service.

I have been using Carolina Pack and Ship typically every week for mailing and returning packages…read moreand Reed and his team are always so welcoming and accommodating!! I am always so impressed with them! I typically avoid dropping packages off and going to the post office because it is usually a long process, but here it is such a breeze and they truly make sending packages enjoyable!! Highly recommend them!

I needed to fax a copy of a receipt, because the receiver would not accept a scan or email. I…read morestopped by to find they do faxes here the service was quick friendly and great value. I love the location and parking is a plus. I had been taking my business needs to the UPS store at Heritage, but parking and access can be challenging. Reed offers all the same services. Hours are 9a-6p Mon-Fri Saturday hours close at 2 closed on Sunday. Copies, faxes, Notary and shipping.

They refuse to validate if postage on a package was correct and refused to scan USPS package with…read moretracking. She said you can drop it off in the bin. They are fine for UPS. I have a hard time imagining USPS picks packages form this place but will not allow them to print the label in a receipt to indicate they accepted the package or to weigh and measure package to ensure the postage is correct. Also the lady has tone and body language that indicates she didn't want to be helpful.

Went to PostalAnnex first to drop off a FedEx package, but the store was closed at 5:37 pm although…read morethe posted sign says M-F open between 9:00-6:00 pm. So I went to Goin' Postal and it was open as their schedule online indicated. I realized I forgot to take off a piece of the component from the equipment I was trying to return, so I had to cut open the sealed box and then reseal it. I asked the store clerk if they have a tape gun I can use and she actually helped me to tape up the box. I was fully expected to be told to buy a small roll of the tape hanging on the wall since that is how the USPS clerk handled my previous request. This far exceeded my expectation of the level of service.