It has taken me months to be calm enough to write this and not to stroke out over the stress this company caused me. 2 flat tires because they never cleaned up after themselves daily. They left screws, nails, hardware, tools, and fast food garbage everywhere when they decided to work. Shoved all this crap in my gutters and they are ruined. Stuff falling off the roof months after they left and it broke my windshield. They wanted me to sign an NDA to pay me back for my windshield replacement. They knew the had ruined parts of my roof! Like that's something shady!! I refused. They ruined my brand new roof the first day by incorrectly installing the safety rails. It looks awful still. They had a "roofer" fix it, but it is bubbled and the first thing I see everyday when I pull in my driveway. I hate it so much. But they wore me down and I let them use their roofer, what should I expect.
They still owe us $1500 for switching from a competitor. They workers were teenagers-20ish and (one dad of the kids) that screwed off and honestly I'm scared about the installation. None of their tools were secure while working and drills dented my deck, a pole came down and nearly in-paled my daughter coming in from the back. They laughed while stuff fell constantly off the roof without regard for anyone below. Oh, and we were sold American panels, but got lied to, they are not. It was the only reason we switched , I was insistent on it. I would have never switched and they knew exactly what to say. But again lied to. Some of the panels are not where they were supposed to be, so I assume lied to again.
We were never even shown if and how they work until I called in anger over them ignoring my practically begging calls for them to get the stuff out of my overflowing gutters. I called at least 15 times over 6 months with no answers. I had to beg over and over again for anything to be revolved, and it's still not. They stole our money for switching, ruined my brand new roof.
I spent 2 days with no car to get my tires fixed, on the day the first flat happened I was stranded unable to pick up my kids! IMAGINE NOT BEING ABLE TO PICK YOUR KIDS UP DUE TO THEIR NEGLIGENCE. They dropped a bunch of screws in my gravel driveway and left them! I spent 4-6 hours digging through it! Only so a few days later they dropped more crap in and another flat tire!
Then another day to get my windshield replaced. They agreed to pay the deductible, but brought a NDA for me to sign too. Like only a shady business deals with that! I told them how offended I found this. Even the worker sent to bring it was disgusted by it, and didn't blame me. Never sign an NDA.
The last two that came to get the crap out of the gutters months later we're ok. They were shocked at how bad everything was. They showed us how to look up energy use, we were told nothing and couldn't ever get them to call us back. oh and when the owner finally after begging multiple times did call. He was a jerk, uppity. asked why I didn't have cameras recording them, when the workers were rooting through my garage where they need not be and sitting on my husbands 1960 Jaguar bumper. I probably spent more time cleaning out my gravel of screws so I could stop getting flat tires, then them actually working. Ok, blood pressure is high now from typing this, I swear I have ptsd from them! If they would of paid us back or even called us in a timely manner,or treated us better, I probably would've been not so angry. I am the nicest person in the world, but they turned me into an angry witch!
That's how far they went, and I didn't even type out the bathroom issues. Took a break to calm my blood pressure! They didn't have a portable toilet, used mine repeatedly and I had to replace the seat. I was extremely uncomfortable having unknown men in the house by myself. I am very much traditional in that sense and I am angry to be put in that position. Get a freaking PORTA POTTY!!! I've never had a crew arrive without one, unless it's a one day job! OSHA rules should be followed, especially since I live rural, company too cheap to take care of their employees. Grown men shouldn't have to ask for permission to take a poop at a strangers house! Of course I let them, I'm not a bunghole!
Oh, these photos don't have the FULL BAGS of parts that were left shoved in the gutters, I let them take those back. And they left early one day for a windstorm and left a ton of crap, that fell on my chickens, and my chickens also ate some of the plastic off the electrical wires they threw down when cutting it. Use a trash can! I spent 2 hours every night cleaning up after them!
Oh, and I just found a review on google that was from an employee, (photo) see untrained people on your roof! Wonder if he's the one that ruined mine?
Update. I saw all the fake reviews are finally taken down, thank you yelp. read more