Update following the company's response:…read more I want to clarify one point raised in the owner's reply so readers understand the concern accurately. Yes, I mentioned that I would prefer the panels be placed on the rear of the home if possible. That was simply an aesthetic preference and not a design requirement. I relied on the company's expertise to determine whether that placement would still allow the system to reasonably meet the goals discussed during the sales process. I also want to be clear that the system functioning is not the issue. We appear to agree that the equipment is producing energy as designed. The production numbers themselves have never been what I questioned. The concern I raised relates to how the system size and expectations were presented during the sales process. When we explored going solar, the conversations centered around offsetting most or all of our electric bill, which was the primary reason we decided to move forward with a $20,000 installation. If it had been clearly communicated that the system was intended to be a smaller "starter system" that would only offset a portion of our electricity usage, we likely would have approached the decision differently or waited until we had a longer utility history available. Another important point is that no written proposal or modeling documentation outlining the assumed household usage or projected offset was ever provided prior to signing. Because those design assumptions were never shared with us in writing, it has been difficult to understand how the system size was determined relative to our expected energy needs. As a result, we are now paying a monthly solar loan while still carrying a meaningful electric bill, which is not the outcome we understood or expected when making this investment. At this point, I have shared my experience and clarified the concerns raised. I do not intend to continue a public back-and-forth discussion on this review. My purpose in posting this update is simply to provide context so other homeowners researching solar know to request clear written modeling and offset assumptions before making a significant investment.

We started seriously thinking about solar after we had a knock at the door from a solar sales…read moreperson. We ended up speaking with several of the big solar installers and another couple smaller ones. They all wanted us to take huge low interest loans to buy a lower quality system than what we got with Smart Solar Energy. Smart Solar Energy allowed is to choose the equipment we wanted at no extra cost, and the overall cost was less than half what many others were trying to sell us. The install was delayed by a day because of illness then some paperwork wasn't left requiring a few extra days during install, but other than that they were great to work with and I highly recommend Smart Solar Energy.

The team at Green Ridge has been amazing. From the intial consultation with Zach (he answered…read moreabout 100 questions, always quick to respond) to the pre-site analysis, install date and final inspections- they have been flat-out professional. This process started with initial deposit 8/29/25, and I just powered the system on today, 10/22/25- just about 7 weeks start to finish. Their system of communication is pretty great- I heard from various people as the process unfolded, and they made sure to notify me of communication from my utility company (Pacific Power) to sign off on the net-metering agreement. At one point, Emma pulled Brian (one of the owners) onto a call to answer some specific questions I had about permitting. They were always quick to respond, and demonstrated expertise every step of the way- which eased any concerns I had about the process. Feel confident that they are knowledgeable, trustworthy and professional- I highly recommend GR Solar

If I could give 1,000,000 stars, I WOULD!!! I can not say enough about Green Ridge. From the…read morecommunication, professionalism, and knowledge on Solar, and so much more. They are the BEST in the industry. I personally have had a terrible experience with a different company and when I called Green Ridge, Sarah took my call. Sara, Alex, Nichalos, and their team helped me when they did not have to. They have gone above and beyond to help me get through my terrible experience!!!!

I appreciate the values this company brought to their work…read more I had gotten another bid from a company that didn't even come out to my property. A and R sent their sales person to our house and he got right to work. He went into our crawl space under the roof to make sure our roof was properly supported for the panels. That was a relief as the other place wanted to send a structural engineer to do that very simple job and charge us for it. Ridiculous. Our project was two years, so the crew may be slightly different, but they were great. When there was an issue, like that we didn't have electrical grounding, they just put in grounding bars. Amazing! They offer production guarantees which is rare for a solar company, like those ones that come door to door. lol A and R was professional, easy to work with and easy to communicate with. Good job team!

Zero stars. Good luck getting an after-sale response or help or service from this place. I would…read morerecommend any other company for your solar needs, just not this one. Three emails & five phone calls - no response. Invest your money somewhere else. So sad.

This company had great rating. 4 star better business bureau we had them out. Meet twice. Set up…read moreinstallation for January. Gave them a $25,000 deposit. Two days later received a message out of business. Not happy. It's Christmas time. Now what do you do.

We had an incredibly dumb and easy thing with our roof, and Zach and Josh were super responsive,…read morefriendly and well priced. Handled it the next morning no issues. 5.5 stars out of 5 stars. :)

I installed my solar in 2008. The people who installed it were amazing. Since 2008, every problem…read moreI've had with micro inverters, not working, issues with my panels, no output.... Elemental Energy has been outstanding in post customer care. In the eight years since I've had my system, I've only had two issues which were properly taken care of. The project manager in 2008 was absolutely awful. Poor communication and someone quit so my project got pushed to no-man zone- no one was taking care of my project or communicating clearly about what was going on. I didn't write a review in 2008 because I was upset about the process. However, eight years later, the install is absolutely fantastic and the product has held up really well. Plus the person who was so awful is likely gone so thinking you'll have a better experience than I did. I'm getting quotes on battery and they are the first person I called

Elemental Energy installed a photocell array on our roof a couple a years back. When we made the…read moredecision to install batteries as well, they were our only call. Our house was built in the late 1960's. Which means that the outlet plugs and other components that were installed back then (over 50 years ago) have become brittle. Jostle them a bit and they can fracture. This happened to the circuit for the room on the other side of the Battery install. Apparently they jostled the wires running to one of those outlets and it fractured it, disabling that circuit. It being a guestroom, we didn't notice it right away. When we did, Elemental did not hesitate to step up. I would use Elemental Energy again if I needed any of their services in the future.

Avoid this company. Very rude and unprofessional. There salesman Andrew lied to us about rebates…read moreand tax credits and we ended up losing over $8000

Excellent customer service and product!…read more They added inverter and battery to cover the remaining components during power outages. They handled issues calm and efficiently. Top notch!

My husband and I really enjoyed working with this company. They had excellent service, were timely,…read moreand had great hands-on industry knowledge. They were able to complete the removal and install each in one day, in-between our new roof being installed. Would recommend.

After extensive research, I decided to go with Sunpath for my solar installation. I began with no…read moreknowledge of solar energy but ended up understanding the different products and their pros and cons. The owner, Chet, conducted an on-site assessment and was extremely honest and knowledgeable. Chris, the designer, was incredibly patient, explaining everything in detail and even reviewing other quotes I received, offering his candid feedback. I spoke with several leading providers in Portland, but Sunpath earned my trust through their transparency. Maggie, the project manager, was a delight and efficiently scheduled everything. The crew arrived early today and completed the installation before dawn, and I couldn't be happier! They did an outstanding job. Special thanks to Johnathan and Kordon, the lead installer, who explained everything thoroughly, and to the technician, Keven, for his excellent work. The EV charger installer they hired was amazing too, they did the installation seamlessly without any visible wires. :) Here is a breakdown of what I've installed. - (30) REC 460 wattAlpha Pure-RX, all black solar panels - (30) Enphase IQ 8X microinverters - (1) Enphase combiner panel with system production monitoring - SnapNRack roof mount racking system - Installation of Level 2 EV Charger I highly recommend Sunpath to anyone considering solar. I truly believe that with their honesty and commitment to excellence, they will continue to thrive! Thank you everyone at Sunpath for this wonderful Solar Journey!

0/5 - Salesperson (Enrique Guzman) 3/5 - Project coordinator…read more(Thomas Nevin) 5/5 - Installation team 2/5 - Overall communication ----------------------------------------------------------------------------------------- TL;DR - Enrique Guzman (sales) promised incentives but did not deliver on these incentives until I reached out to corporate to complain 60+ days after panel installation. Enrique also misled us on PGE billing after installation (details below). Project team was helpful. Installation team was courteous and respectful. Overall comms were pretty messy. Our interaction with Ion Solar started in Nov'2022 with a D2D sales rep knocking on our door to pique our interest in solar. From there, we scheduled an appointment with their salesperson Enrique Guzman. Enrique showed up and presented us the "potential savings" of installing solar and how it will essentially pay for itself as it will offset our electric bill entirely. He also mentioned that we would be put on a 12-month billing cycle with PGE after installation. Neither of these points turned out to be true. I asked a good friend of mine if he would be interested in going in on solar together to see if we can get a better deal from Enrique. Enrique offered us each a $1,000 check and $300 Nike/HOKA gift cards to be sent upon installation if we signed up with him. We thought it was a good deal so we both signed up. Mind you, these incentives were verbal agreements; none of this was on paper. Fast forward to Jan'2023, panels are installed. My friend and I reached out to Enrique Guzman for the promised incentives and were both met with a short "yup on it". This went on for 30+ days. We would reach out to check on the progress of these incentives and Enrique would either send a "will these sent out ASAP" or straight up ghost us. Having been fed up, we reach out to Ion Solar corporate. Thomas Nevins hears our story and sends an email out to Enrique and cc'ing us both on it. Enrique Guzman responds to the email with a "yup on it". To our surprise, we received the $1,000 via Zelle a week later. However, the $300 Nike/HOKA gift cards were still nowhere to be found. At this point, we're 60+ days past installation and we were still missing the last half of our promised incentives. So I finally submitted my post-installation survey, giving them a score of 1/10. Enrique IMMEDIATELY responds by sending both my friend and I the promised $300 gift cards. Why did it have to take so long and so many different parties to get Enrique Guzman to fulfill his promise to us? Furthermore, why did he have to lie to us about the 12-month billing cycle? This was a complete bait-and-switch. Had we known that he was going to treat us like this after signing, we would NEVER have signed with Ion Solar. And to be honest, both my friend and I are struggling with buyer's remorse after this experience. We would NOT recommend Ion Solar.

Very rude and pushy, misleading door to door sales people. Ignore 'No Soliciting' sign and then…read moreinsist they are not selling anything and still persist. I would never, ever, ever trust a company that clearly encourages their salespeople to explore these tactics. I feel sorry for anyone they bamboozle.

Pinnacle did an outstanding job on my project, and I highly recommend them. They installed a large…read moresolar system on my North Portland home, upgraded my electrical service line, and put in a new panel. Steve (the owner) and his crew were fantastic to work with--friendly, respectful, and extremely responsive to every question I had throughout the process. I would gladly hire them again. Before choosing Pinnacle, I got quotes from about ten companies and spoke with most of them. Pinnacle gave me the best overall impression, and after working with them, I'm confident I made the right choice.

We initially chose this installer because they appeared professional and knowledgeable, even…read moreengaging us in discussions about optimizing our solar panel layout. Based on their assurances, we confirmed the project nearly 2.5 months before the federal tax credit deadline, expecting timely completion. To proceed with them, we canceled an application with another installer who promised a faster timeline and stopped pursuing two others offering aggressive pricing. Unfortunately, that trust was misplaced. From the moment we signed, there were no proactive updates on project progress. Communication was poor--responses only came after repeated follow-ups. After weeks of pestering for an installation timeline, we were finally told--at the last minute--that they were short-staffed and could not complete the project in December. This left us zero time to approach alternative installers, resulting in the loss of the federal tax credit. This feels like a bait-and-switch tactic: they made viable promises to secure our business, then failed to deliver, causing significant financial harm. If you value transparency, timely execution, and accountability, look elsewhere. Our experience was frustrating, costly, and completely avoidable with honest communication.