Great company to work with and great install. Saving money and no hassles. Very professional.read more

Update following the company's response:…read more I want to clarify one point raised in the owner's reply so readers understand the concern accurately. Yes, I mentioned that I would prefer the panels be placed on the rear of the home if possible. That was simply an aesthetic preference and not a design requirement. I relied on the company's expertise to determine whether that placement would still allow the system to reasonably meet the goals discussed during the sales process. I also want to be clear that the system functioning is not the issue. We appear to agree that the equipment is producing energy as designed. The production numbers themselves have never been what I questioned. The concern I raised relates to how the system size and expectations were presented during the sales process. When we explored going solar, the conversations centered around offsetting most or all of our electric bill, which was the primary reason we decided to move forward with a $20,000 installation. If it had been clearly communicated that the system was intended to be a smaller "starter system" that would only offset a portion of our electricity usage, we likely would have approached the decision differently or waited until we had a longer utility history available. Another important point is that no written proposal or modeling documentation outlining the assumed household usage or projected offset was ever provided prior to signing. Because those design assumptions were never shared with us in writing, it has been difficult to understand how the system size was determined relative to our expected energy needs. As a result, we are now paying a monthly solar loan while still carrying a meaningful electric bill, which is not the outcome we understood or expected when making this investment. At this point, I have shared my experience and clarified the concerns raised. I do not intend to continue a public back-and-forth discussion on this review. My purpose in posting this update is simply to provide context so other homeowners researching solar know to request clear written modeling and offset assumptions before making a significant investment.

I appreciate the values this company brought to their work…read more I had gotten another bid from a company that didn't even come out to my property. A and R sent their sales person to our house and he got right to work. He went into our crawl space under the roof to make sure our roof was properly supported for the panels. That was a relief as the other place wanted to send a structural engineer to do that very simple job and charge us for it. Ridiculous. Our project was two years, so the crew may be slightly different, but they were great. When there was an issue, like that we didn't have electrical grounding, they just put in grounding bars. Amazing! They offer production guarantees which is rare for a solar company, like those ones that come door to door. lol A and R was professional, easy to work with and easy to communicate with. Good job team!

Zero stars. Good luck getting an after-sale response or help or service from this place. I would…read morerecommend any other company for your solar needs, just not this one. Three emails & five phone calls - no response. Invest your money somewhere else. So sad.

You cannot reach anyone on the phone, just leave a message and then no one returns your call!read more

We had our air conditioning break down right on an extremely hot day. We have an infant, and…read morekeeping her cool was top priority. We called around, and no one could do an emergency air conditioning repair. We reached out to Premier Solar NW, and Brian said he was available to come out to help us. They got to us right away! Brain was polite, friendly, communicative, informative, and fixed our issue within 20 minutes. Their prices were great, and the quality of service was too. We couldn't be happier with Premier Solar NW.

The team at Green Ridge has been amazing. From the intial consultation with Zach (he answered…read moreabout 100 questions, always quick to respond) to the pre-site analysis, install date and final inspections- they have been flat-out professional. This process started with initial deposit 8/29/25, and I just powered the system on today, 10/22/25- just about 7 weeks start to finish. Their system of communication is pretty great- I heard from various people as the process unfolded, and they made sure to notify me of communication from my utility company (Pacific Power) to sign off on the net-metering agreement. At one point, Emma pulled Brian (one of the owners) onto a call to answer some specific questions I had about permitting. They were always quick to respond, and demonstrated expertise every step of the way- which eased any concerns I had about the process. Feel confident that they are knowledgeable, trustworthy and professional- I highly recommend GR Solar

If I could give 1,000,000 stars, I WOULD!!! I can not say enough about Green Ridge. From the…read morecommunication, professionalism, and knowledge on Solar, and so much more. They are the BEST in the industry. I personally have had a terrible experience with a different company and when I called Green Ridge, Sarah took my call. Sara, Alex, Nichalos, and their team helped me when they did not have to. They have gone above and beyond to help me get through my terrible experience!!!!

From the start, they responded to my inquiry, were friendly, competitive pricing, on time, did a…read moregreat job.

I asked for a quick turnaround for a removal reinstall for my dad's roof that started leaking. They…read moregot us on their books and with a reasonable price that week! Couldn't ask for better service, and they got 24 panels off and back on in no time! Highly recommend!

I am very pleased with Pinnacle Solar NW. They did a great job on my solar and battery, and worked…read morehard to get the job done before the year end. Would highly recommend them.

We initially chose this installer because they appeared professional and knowledgeable, even…read moreengaging us in discussions about optimizing our solar panel layout. Based on their assurances, we confirmed the project nearly 2.5 months before the federal tax credit deadline, expecting timely completion. To proceed with them, we canceled an application with another installer who promised a faster timeline and stopped pursuing two others offering aggressive pricing. Unfortunately, that trust was misplaced. From the moment we signed, there were no proactive updates on project progress. Communication was poor--responses only came after repeated follow-ups. After weeks of pestering for an installation timeline, we were finally told--at the last minute--that they were short-staffed and could not complete the project in December. This left us zero time to approach alternative installers, resulting in the loss of the federal tax credit. This feels like a bait-and-switch tactic: they made viable promises to secure our business, then failed to deliver, causing significant financial harm. If you value transparency, timely execution, and accountability, look elsewhere. Our experience was frustrating, costly, and completely avoidable with honest communication.

Spoke to John at Syncrho this morning about a solar expansion project on my home and adding to my…read moreexisting system. He thoughtfully and thoroughly explained the different options that I currently have left since my prime solar producing roof real estate is already full. He went far beyond what was needed, and even explained the finer details of buying a virtual net meter community solar system that resides elsewhere in the state being more beneficial to me than adding panels to my home that might cost more than the power I get from Portland General. I really appreciate the integrity and professionalism of someone who explains something at length and detail even if it won't necessarily translate to a sale. I will not hesitate to tell friends and neighbors to try out Synchro Solar for bidding processes.

As the sales rep for SolarWorld, I've had the fortune of working with Synchro Solar for years. As…read morean industry insider, I can tell you they have an impecable reputation among their peers and customers, of whom we as the manufacturer, regularly hear from. Synchro Solar installed my 6.6kW solar system this year. Everything was done perfectly, from the communication to the paperwork to the workmanship. They executed flawlessly. My system is working perfectly. I highly recommend Synchro Solar. Kevin K http://www.solarworld-usa.com/

Great Service! System design, installation, support. I…read moreFound this company at our local street fair. Before long we had a plan for a grid tie power system on our roof in SE Portland. They were great to work with and took care of all the permit stuff. Now on sunny days we feel great watching our power meter running backward! Our system easily generates 3000 watts on sunny days, They even found an inverter that will give solar electricity during a power outage. We can log onto our inverter through our computer and watch the power generation data over time. Cant recommend these folks enough.

We HIGHLY recommend Prestige Power Systems. They were prompt, professional and dependable. We are…read morealready planning on using them in tge future. We will definitely recommend them to anyone who needs electrical work.