It's hard to know whether or not to trust online reviews anymore, but with these guys I decided to…read moresee what all the glowing reviews were about. Turns out: they're about a truly great company, with cheerful, supportive technicians--and MAN their communication is *killer.* They were prompt by both phone and text, kept me up-to-date on when I could expect them to arrive, talked me through every single step of the process, and didn't talk to me any differently than they talked to my husband (which, unfortunately, is all too common with technicians, I've found). Our story: we had a puddle of water in our basement after a recent thunderstorm. Glenn and Ryan showed up within an hour, calmed our nerves, helped us inspect our home, cleaned up the mess, and left us with some fans to dry out the room. Their prices were reasonable, and they came back today to pack out the fans, exactly as they'd promised. In short: at every step of the process, they knocked it out of the park. All these glowing reviews you're reading? It's not a scam or some kind of marketing ploy. It's a reflection of a really exceptional company who is actually *enjoyable* to work with.

We had a pipe burst unexpectedly downstairs in our home. I was able to get most of the water up…read morequickly, but I knew I had to hire professionals to make sure no mold was growing. These guys arrived promptly, the staff were intelligent, knowledgeable, and well presented. The cleanup took a few hours, and then they left San's to do the work for two additional days. I am extremely pleased with this company and recommend it.

Jolley pro's has been amazing helping us with our rental properties. Mold in Utah is no joke and…read moreTyler and his team are quick and reliable! Lifesavers!

From the owner: Call for immediate assistance at 801-427-1261. Jolley Pros is your trusted partner for…read morestart-to-finish mitigation and remediation services in Orem, Utah. Specializing in rebuilding homes after fire, flood, or collision damage, our team is dedicated to helping clients restore their properties and their peace of mind.

Rainbow Restoration is a great company to work with. They are very responsive and get their jobs…read moredone quickly and professionally. I highly recommend them.

My son unfortunately flooded our upstairs bathroom on Thanksgiving right before dinner so the day…read morewas already stressful but all my stress was relieved dealing with Rainbow they sent out Will who was beyond professional and the cost was so affordable we chose not to file a claim I can't recommend them enough.

Master Plumber Keith was great! Not only did he fix the problem of my backed up sink drain, but I…read morelearned so much from chatting with him. For instance why one needs to run only cold water through the garbage disposal! He turned my kitchen sink back up into a positive experience, even my dogs liked him! Thanks Keith!

I thought $433 was a little pricey for unclogging a kitchen sink but Abdul was great and he left me…read morewith a good feeling about the repair. I wasn't able to do it with a snake.

Utah Disaster Restoration was recommended to us by our plumber to repair some damage from a leaking…read morebathtub. They were prompt and communicated well what time they'd be arriving, I'll give them that. I was disappointed by how poorly they communicated costs for what would need to be done to repair damage and how long it might take. We requested an estimate from them a few times and were told that they couldn't give us one until they knew how much damage there was (i think they could have given us a worst and best case scenario quote). We also requested a receipt for payment since we paid by check and still haven't received one even though we paid 1.5 weeks ago, and the check has already cleared.

Jef did an incredible job of rescuing us from the basement flood. I called him at 11 PM and he was…read morethere in less than half an hour. He went right to work cleaning up the flood and drying out my basement. Excellent work at a very fair price.

My hot water heater leaked all over my laundry room, causing water damage. Epic restoration was…read moreamazing to work with. They were prompt, answered all my questions quickly, and made it a seamless process from start to finish. Their project manager Anthony stopped by a couple days after the water damage happened and got everything into motion immediately. Not even exaggerating, 15-20 minutes after he left I had someone checking my house for asbestos before the demo, and the next morning the demo crew was there. They worked directly with my insurance to get everything taken care of. Thank you so much for such a seamless process!

Epic Restoration charged us $1,884.71 to demolish or "mitigate" 9 sq ft of our bathroom…read more There was no rebuild. No documentation. No accountability. Just a vague invoice and a threat to increase the amount if we didn't pay immediately. We hired them expecting restoration -- their website says they handle both mitigation and reconstruction. After demolition, they suddenly claimed they don't do reconstruction at all. When we questioned the charges and asked for moisture logs or any kind of justification, they refused and raised the bill. We took them to small claims court. We lost. But that doesn't make what they did right. We ended up paying nearly $2,000 for a torn-up bathroom and had to hire someone else to fix it. Learn from our mistake and hire literally anyone else. Everything in this review reflects our honest opinion and direct experience.

Clean Green actually came out and cleaned our vents. They did a great job! I would have them come…read moreagain!

I've used Clean Green for years and never had an issue until this visit. Unfortunately, this was…read morethe worst service I've ever received from them, and my emails about my concerns have gone unanswered. I paid $430 and did not receive the thorough cleaning I've come to expect. During previous visits, they pretreated stains and pet urine before steam cleaning. That wasn't done this time, and Scotchgard wasn't offered either. After the couch cleaning, there are visible dirty streaks where it looks like the dirt was spread around rather than removed. The technician also didn't use corner protectors, leaving black scuffs and scratches on my newly painted baseboards throughout the rooms they cleaned. I'm now going around with a Magic Eraser trying to remove those marks myself. The technician wasn't as friendly or approachable as others have been. I initially wondered if he was having a bad day and felt uncomfortable saying something, but after discovering the damage and getting no response to my emails, I'm extremely upset. After years as a loyal customer, spending $430 on this experience--and then having my concerns ignored--is unacceptable. I've requested a full refund and am still waiting for a response.

My experience with them (Nate was the representative that came to my place) went as far as an…read moreestimate, but how smooth that went? One of the best experiences with a business I can remember. They were able to provide a free estimate. They were offered to come within an hour or 2 from the call (which means, if they can come soon, they will not let you wait for a long time for for nothing) I did not need further services in my place, and he was honest about it (he could have tried to push services, because the water machine identified humidity). He provided us with his professional opinion and backed up his advice with solid and easy to understand arguments. I had further questions about technical aspects of mold/water damage and he patiently answered them with same eloquence as paragraph above. I found his visit very objective, not waisting our time. He was also polite and considerate at all times (important right now due to coronavirus circumstances). Their service was so satisfying that I felt that I own them a review.

Hides results from the tenants of a toxic black mold remediation that was done on the property we…read moreare renting. Refuses to provide the tenants with any information and is protecting their "customer" the landlord. We have experienced health issues and respiratory decline since hiring this company to take care of the issue. They refuse to cooperate with tenants. Don't do business with this company. Will change this review if the company decides to cooperate. Would have ZERO stars if possible.

I had a pipe burst under my kitchen sink that flooded and damaged 70% of my wood flooring (and…read morelivable space). I was totally overwhelmed and called a friend who referred AAA Restoration and the project manager Nick Oliver. I was impressed at the speed in which the water mitigation crew showed up and set-up all the fans and drying equipment. Nick coordinated with my insurance adjuster so everything went smoothly in terms of what was being done and the budget to do it. I felt comfortable with every crew that came by-- respectful and courteous. That means a lot to me as a single woman homeowner with an old dog. Everyone was thorough and treated my house well and with a lot of attention to detail. The work went smoothly and quickly, well-within the project timelines. I was guided through where to go for materials and Nick and AAA Restoration took care of the rest. We came in a touch under-budget, but that's because I did some of the work myself, such as moving furniture and a small paint-touch-up. I was very pleased with the outcome--my home is not only restored but I would say improved! Are you happy with the work that was completed? Yes, I am satisfied with the work that has been completed. I would say that my house was not only restored but improved based on the close attention to detail by all the crews. Would you change anything about the way your project was managed? No, I would not change how my project was managed. Nick was wonderful, easy to reach and worked with me when I had lost my phone to communicate solely over email. Would you say you felt heard by your project manager? Yes, Nick took my concerns and questions very seriously and went above and beyond in answering/addressing them. Would you ever use AAA Restoration again in the future? AAA Restoration would be the first company I called for restoration and emergency service work. The crews were quick and courteous and so thorough. Would you ever recommend AAA Restoration to a friend Yes, I would recommend AAA Restoration to many friends. Is there anything specific you would like me to bring to the attention of the project manager or any of the crews? I would like to pass along my thanks to everyone from the cleaning crews, demo guys, water-mitigation service, the flooring crew, the painter, and Nick. It's truly a wonderful thing to come home again.

AAA did a fabulous job of rebuilding our finished basement after a flood. Everyone we came in…read morecontact with was very very nice.They were fast and really knew their job. The quality of work was wonderful and the price was less than expected.