This was the worst nightmare company for you to deal with. Please do not make the mistake that we…read moremade. They coerce you to sign the contract and for those who are not very savvy about the renovation, make sure you include every nut and bolt in the contract if you are going to make the mistake! Chuck Murphy is a con man who works for the other con man Jim Bishop. They kept on asking for more money and did not complete the jobs that they were contracted to do. They did not pay a penny to the plumber and the electrician. The plumber is taking us to court and Jim Bishop has not replied to any of the emails. One star is what I had to give as there is no '0' or minus marks to give

No hassles, fast, honest and easy to work with. Great repair work. I would use them again. Thanksread more

We had a pipe burst unexpectedly downstairs in our home. I was able to get most of the water up…read morequickly, but I knew I had to hire professionals to make sure no mold was growing. These guys arrived promptly, the staff were intelligent, knowledgeable, and well presented. The cleanup took a few hours, and then they left San's to do the work for two additional days. I am extremely pleased with this company and recommend it.

It's hard to know whether or not to trust online reviews anymore, but with these guys I decided to…read moresee what all the glowing reviews were about. Turns out: they're about a truly great company, with cheerful, supportive technicians--and MAN their communication is *killer.* They were prompt by both phone and text, kept me up-to-date on when I could expect them to arrive, talked me through every single step of the process, and didn't talk to me any differently than they talked to my husband (which, unfortunately, is all too common with technicians, I've found). Our story: we had a puddle of water in our basement after a recent thunderstorm. Glenn and Ryan showed up within an hour, calmed our nerves, helped us inspect our home, cleaned up the mess, and left us with some fans to dry out the room. Their prices were reasonable, and they came back today to pack out the fans, exactly as they'd promised. In short: at every step of the process, they knocked it out of the park. All these glowing reviews you're reading? It's not a scam or some kind of marketing ploy. It's a reflection of a really exceptional company who is actually *enjoyable* to work with.

Master Plumber Keith was great! Not only did he fix the problem of my backed up sink drain, but I…read morelearned so much from chatting with him. For instance why one needs to run only cold water through the garbage disposal! He turned my kitchen sink back up into a positive experience, even my dogs liked him! Thanks Keith!

I thought $433 was a little pricey for unclogging a kitchen sink but Abdul was great and he left me…read morewith a good feeling about the repair. I wasn't able to do it with a snake.

Jef did an incredible job of rescuing us from the basement flood. I called him at 11 PM and he was…read morethere in less than half an hour. He went right to work cleaning up the flood and drying out my basement. Excellent work at a very fair price.

I was told by my plumber that these guys were good, and in an emergency situation I used them. They…read moreshowed up and ripped out half of my bathroom, drywall and then went down to the main floor and tore out chunks of the ceiling. They put a fan in for 3 days came back and said they would call the next day. Took 3 weeks to hear back from them after calling and emailing. They had no problem getting ahold of our insurance and estimating a giant amount of money to fix the bathroom. Which was approved. I asked them for a time frame of fixing and they said they couldn't give me one until they were paid. They told me materials, especially tile could take awhile to get here, but I couldn't order until they got paid. Our insurance guy sent the check directly to us. And as soon as that was known by them they called daily to find out if it came and if we could sign the check and give them the full amount. They wouldn't even put me on the schedule still or give me a time frame. They wanted the whole check up front. Shady! I finally got the check and I put it in my account. I got another professional bid by a man that I know personally and know his work and it is high end. He bid 1/3 of the cost to do my bathroom. AND he told me a date he will be here. I have had calls every day in a row to collect payment, it's been 5 days and 2 have been the weekend and the check had to clear my account. Today they called and threatened to send me to collections tomorrow. It's been DAYS, not weeks or months. For 4 hours of tearing out a bit of tile and drywall and placing fans and leaving them it was over $3k. Rip off! DO NOT USE!

Their estimated price is already on the upper end of comparable companies. Fine. On completion of…read moremy project the bill came out to 150% of estimates, (6000 vs quoted estimate of 4000 on the upper end. Communication during the project was one sided (me reaching out). Yes they completed the job. Can you find a better company for cheaper that will keep you updated on the project? Absolutely. I do not recommend this company at all

My hot water heater leaked all over my laundry room, causing water damage. Epic restoration was…read moreamazing to work with. They were prompt, answered all my questions quickly, and made it a seamless process from start to finish. Their project manager Anthony stopped by a couple days after the water damage happened and got everything into motion immediately. Not even exaggerating, 15-20 minutes after he left I had someone checking my house for asbestos before the demo, and the next morning the demo crew was there. They worked directly with my insurance to get everything taken care of. Thank you so much for such a seamless process!

Got an appointment fast . My carpets look fantastic. We are selling our house and are out of state…read moreso we were nervous to not be there. The staff was very helpful and friendly.

I should have taken before pictures, but I didn't. My front door is not sealed at the bottom and…read moredust comes in big time. My floor is constantly dusty, the box elder bugs manage to come in too. It gets so dusty at the entrance that dirt settles onto the stairs and of course gets tracked along the hallway. That was the pesky area I wanted clean. The tech came in and licketty split got the stains out of my carpet, and cleaned the area I wanted and did an excellent job. My carpet is OLD, HOW OLD IS IT??? Only the true owner knows. I didn't expect super-duper clean because of the age. BUT the tech came in cleaned the carpet so well that I had to look closer to see if the stains were really gone and they are! When I move out of this place I will call them again. In fact, I know my stairs will get dirty this winter so I will be calling them again in a few months or so.

Hides results from the tenants of a toxic black mold remediation that was done on the property we…read moreare renting. Refuses to provide the tenants with any information and is protecting their "customer" the landlord. We have experienced health issues and respiratory decline since hiring this company to take care of the issue. They refuse to cooperate with tenants. Don't do business with this company. Will change this review if the company decides to cooperate. Would have ZERO stars if possible.

My experience with them (Nate was the representative that came to my place) went as far as an…read moreestimate, but how smooth that went? One of the best experiences with a business I can remember. They were able to provide a free estimate. They were offered to come within an hour or 2 from the call (which means, if they can come soon, they will not let you wait for a long time for for nothing) I did not need further services in my place, and he was honest about it (he could have tried to push services, because the water machine identified humidity). He provided us with his professional opinion and backed up his advice with solid and easy to understand arguments. I had further questions about technical aspects of mold/water damage and he patiently answered them with same eloquence as paragraph above. I found his visit very objective, not waisting our time. He was also polite and considerate at all times (important right now due to coronavirus circumstances). Their service was so satisfying that I felt that I own them a review.

AAA did a fabulous job of rebuilding our finished basement after a flood. Everyone we came in…read morecontact with was very very nice.They were fast and really knew their job. The quality of work was wonderful and the price was less than expected.

Never use this company. Surface level their work looks fine but your restoration will not last you…read moretwo months. They have no attention to detail. I have had to redo so much work due to their lack of care. If you do hire them, monitor their work constantly. They will cut any corner they can to save themselves an extra minute of time.

Pleasant workers, very clean carpet. Fast. They came on time. We plan to use them again.read more

Very good fast and reliable service. Will definitely use again!! The whole staff was friendly and…read moreefficient