**Update** The owner of this business called me and…read moreexplained their procedures better to me, as well as his heart for his company and how he wants customers to be treated. He was incredibly kind, understanding, and helpful. He offered a free mold test and whatever is needed to ensure my home is safe. He also asked me what value I thought they provided and offered to reimburse the difference in what I was charged. I've never received such empathetic and genuine care from a business owner. After this conversation I really believe this business has its customers best interest in mind and cares about the results they produce. Thank you for your care! **Original Review**The service was $1050 and the person who did it was in our house for less than an hour. He sprayed bleach on the wood and cut a couple inches of sheetrock out. He left it messy even though they charged $260 just for vacuuming. I feel like I could have sprayed my own bleach and saved $1047 dollars. We were still sick after he left and there was still evidence of mold in different places. I would have given one star but he did come back and spray it again after we reached out personally. He was here about fifteen or twenty minutes the second time. Overall really expensive and not really worth it. If I knew they just spray bleach I would have done it myself.

I read five star reviews and called. Dave came out the next day, looked at the mold issue in our…read morebathroom ceiling and glass shower stall and got Jake to come out the following day to fog our 1,300 foot condo with ozone. We removed our plants, dog and opened all the cupboard and room doors and our air ventilation system for the fog to penetrate as mold attaches itself to everything especially dust particles. We ran errands and picnicked in the park for four hours and returned. Upon entering, the smell of ozone was heavy but bearable. I called Dave to ask if we could open windows and he said that would be fine. Upon inspection Justin had scrubbed the mold off the shower stall and painted antimicrobial mold paint on the ceiling. He also cleaned the air conditioning filter in our condo air system and put it back in place. We cleaned our air ventilating fans in the two bathrooms and will now make sure to run them before and after our showers along with keeping the bathroom doors open after using them to keep moisture down. The fogging comes with a one year guarantee. This company was prompt, courteous snd answered all my questions. Highly recommend.,

We had a pipe burst unexpectedly downstairs in our home. I was able to get most of the water up…read morequickly, but I knew I had to hire professionals to make sure no mold was growing. These guys arrived promptly, the staff were intelligent, knowledgeable, and well presented. The cleanup took a few hours, and then they left San's to do the work for two additional days. I am extremely pleased with this company and recommend it.

It's hard to know whether or not to trust online reviews anymore, but with these guys I decided to…read moresee what all the glowing reviews were about. Turns out: they're about a truly great company, with cheerful, supportive technicians--and MAN their communication is *killer.* They were prompt by both phone and text, kept me up-to-date on when I could expect them to arrive, talked me through every single step of the process, and didn't talk to me any differently than they talked to my husband (which, unfortunately, is all too common with technicians, I've found). Our story: we had a puddle of water in our basement after a recent thunderstorm. Glenn and Ryan showed up within an hour, calmed our nerves, helped us inspect our home, cleaned up the mess, and left us with some fans to dry out the room. Their prices were reasonable, and they came back today to pack out the fans, exactly as they'd promised. In short: at every step of the process, they knocked it out of the park. All these glowing reviews you're reading? It's not a scam or some kind of marketing ploy. It's a reflection of a really exceptional company who is actually *enjoyable* to work with.

Terrible experience with so many errors, missteps and a lack of record keeping that the insurance…read morecompany would only reimburse for about 60% of their work. Battled with them for weeks to correct their invoice which they eventually cut by a large margin, but not nearly enough. Take your time to find a reputable company even when you're facing an emergency.

**UPDATE: THIS IS NOT A BOGUS REVIEW!!…read moreThe owner messaged me AFTER I posted this review because he is more concerned about bad reviews than doing a good job to begin with. I refuse to message him because it's too late now. Please read my review posted below!! It's been awhile since this company has worked on my home for mold. It was one of the worst experiences I've had. The crew including Nathan himself were extremely disrespectful, tried to up charge me because I'm a woman, treated me like I was dumb and didn't know anything about the situation even when I do. I brought up my concerns regarding the mold and Nathan continued to dismiss me and say "you don't know what you're talking about. We're the professionals, I'd take our advice and listen." Unfortunately, even after the work Nathan and his crew did, there was still existing mold. So my husband and I decided to go with another company and now we're mold free!! This company said that the previous company I was with didn't do a good job and said they were glad we called because if we would've waited any longer, we would've had to move! We're so glad we went with our gut instinct! The reason I'm writing this review is because one of my old neighbors had the same experience as me recently regarding mold as well and they were treated the same as me. Very poorly and non professional. It's disappointing. Please look elsewhere for restoration!!

Master Plumber Keith was great! Not only did he fix the problem of my backed up sink drain, but I…read morelearned so much from chatting with him. For instance why one needs to run only cold water through the garbage disposal! He turned my kitchen sink back up into a positive experience, even my dogs liked him! Thanks Keith!

I thought $433 was a little pricey for unclogging a kitchen sink but Abdul was great and he left me…read morewith a good feeling about the repair. I wasn't able to do it with a snake.

Their estimated price is already on the upper end of comparable companies. Fine. On completion of…read moremy project the bill came out to 150% of estimates, (6000 vs quoted estimate of 4000 on the upper end. Communication during the project was one sided (me reaching out). Yes they completed the job. Can you find a better company for cheaper that will keep you updated on the project? Absolutely. I do not recommend this company at all

My hot water heater leaked all over my laundry room, causing water damage. Epic restoration was…read moreamazing to work with. They were prompt, answered all my questions quickly, and made it a seamless process from start to finish. Their project manager Anthony stopped by a couple days after the water damage happened and got everything into motion immediately. Not even exaggerating, 15-20 minutes after he left I had someone checking my house for asbestos before the demo, and the next morning the demo crew was there. They worked directly with my insurance to get everything taken care of. Thank you so much for such a seamless process!

Rainbow Restoration is a great company to work with. They are very responsive and get their jobs…read moredone quickly and professionally. I highly recommend them.

My son unfortunately flooded our upstairs bathroom on Thanksgiving right before dinner so the day…read morewas already stressful but all my stress was relieved dealing with Rainbow they sent out Will who was beyond professional and the cost was so affordable we chose not to file a claim I can't recommend them enough.

We had a fantastic experience with The Flood Company. I honestly can't say enough good things about…read moreBlake & the service of his team. If you know anything about mold & mold remediation, you know that it can be an intense process with a lot to consider and a lot to learn. I called over 10 companies with a specific request and specific testing requirements. Blake met and exceeded my needs and expectations. On the day of remediation, Chris & Manny (enjoy breakfast!) did a fantastic job. They were polite, professional & effective. Blake & his team took a stressful, horrible situation and turned it into an easy, seamless process. Between his report, my requests, my additional needs, his communication - just all of it - Blake went above and beyond. I can't recommend them or thank them enough. I highly recommend using this company due to their high standards, in depth standards, accurate testing, quality communication, exceptional knowledge, patience & true care for their work.

We had a relative pass away and was undiscovered for a significant amount of time. I made a phone…read morecall to bioclean. It turned out the property management company took care of the cleaning in the end. However, based my phone call, they were extremely helpful with tips for what we needed to do for the initial move out of belongings. They took a sincere interest and bit of time. Even knowing that we would not need to use them after an initial assesment, they still spent time on the phone! It was very kind and professional on a very sad day. I could tell they were a well run, thoughtful, and sincere company that I would definitely use if needed and recommend!

Floodex saved my basement! When the HOA sprinklers malfunctioned and flooded my basement, the team…read moreshowed up and got to work. They carefully removed my important things, offered helpful solutions on what I could do and then went to work drying out and mitigating problems. They were thorough, professional and friendly. They got the job done and got my house back in order in no time.

From the owner: Since 2001 Floodex Property Solutions has been all about restoration and we are committed to…read morereturning your home or business to its pre loss condition with as little intrusion as possible. We use specialized equipment which can detect moisture deep inside materials not noticeable by touch and then dry it out until the dry standard is met. Contact us today at (385) 230-5395.

I had some potential water damage in my guest bathroom. Holden and team came out Monday morning,…read moreassessed the situation free of charge and gave me options. I knew right away that they were honest and thorough. I gave them the job hoping they would not find mold. They not only shared the good news of no mold, but they went the extra mile and put new base boards, painted and caulked all around the floor for a very reasonable price! I highly recommend them for all your water restoration or mold abatement needs!

From the owner: Jasper Benson Restoration is a locally-owned and operated 24/7 emergency restoration company. We…read morespecialize in mitigation for any residential home damage caused by flood, water damage, or mold. We are passionate about arriving promptly and finishing the project as efficiently as possible to restore peace after disaster occurs. We are available to serve Utah County, Wasatch County, Juab County, Sanpete County, and Salt Lake County at any time of need!