This guy's were fast to respond to our emergency! Quick to action wasting zero time saving our…read morehome! Very polite and caring professional attitudes during this very stressful morning. Late at night our dishwasher line blew. Flooding our kitchen, dining, living room, and destroying our basement! After receiving a call from our insurance company. They called us, and assured us that everything would be alright, and that they will handle everything. That wasn't no sales pitch.. it was truth!! Not only did they tackle the water damage, but they also help save our personal affects! A professional crew showed up, and went straight to work wasting no time. Thank you so much Service Masters... you help save our home that week! This company truly cares about the people the assist. Great communication, and following up with you even after their job was done. Again.. I can't thank you and that great crew enough!

We recently had our dishwasher leak & damage our kitchen. Service Master by Smith came out to…read moreremove all the wet. Garrett & Bryson removed the materials & I couldn't have been more pleased. Garrett was very informative every step of the way & explained the process in detail. They had to come a second day because of a need to test for asbestos & they were willing & able to work around my schedule. Jay followed up a few days later & was very kind & informative. I felt 100% confident in their work & would recommend them to my friends & family. They were clean and tidy!

I've read some of the negative reviews here and just have to say that was not my experience. This…read moremay be because the company is under new ownership as of 2023 and you can tell they have a huge emphasis on customer service. Would not hesitate to recommend!

Beware! This Company tried to scam me. I don't know why Yelp is saying I'm from San Francisco,…read morebut I'm actually in Sandy UT. My experience was a near-disaster. I had learned I carried mold in my body, and in an effort to determine the source of the mold (home, work, travel), asked The Flood Company to send a Certified Mold Inspector to my house. Upon a visual inspection only (no scientific testing), the representative told me emphatically that I had mold in three parts of the house. Verbally, the inspector told me it would be about $2k to do the demolition and remediation, NO rebuilding, and that he would have a quote to me that Tuesday. The following Friday (3 days late), I received a quote of $5,500, not $2k. Included in the cost of the remediation was air quality testing: At the end of the remediation process, and only then, they would do an air quality test to make sure there was no remaining mold. Not having mold coverage through my homeowners' insurance, I thought it best to get a 2nd quote on remediation costs and reached out to a friend's recommendation. That company's representative told me he didn't believe in doing exploratory demolition to find out whether or not there was mold in a home and recommended I pay for a simple air quality test FIRST (not last). I paid $350 and 2 days later was told scientifically that there is no mold in my home! Boy, did I dodge a $30k bullet for unnecessary demolition and remodeling. Run, run, run away from these scammers!

I had some potential water damage in my guest bathroom. Holden and team came out Monday morning,…read moreassessed the situation free of charge and gave me options. I knew right away that they were honest and thorough. I gave them the job hoping they would not find mold. They not only shared the good news of no mold, but they went the extra mile and put new base boards, painted and caulked all around the floor for a very reasonable price! I highly recommend them for all your water restoration or mold abatement needs!

From the owner: Jasper Benson Restoration is a locally-owned and operated 24/7 emergency restoration company. We…read morespecialize in mitigation for any residential home damage caused by flood, water damage, or mold. We are passionate about arriving promptly and finishing the project as efficiently as possible to restore peace after disaster occurs. We are available to serve Utah County, Wasatch County, Juab County, Sanpete County, and Salt Lake County at any time of need!

John was great to deal with when my bathroom had to be brought down to the studs. They have a…read moregreat plumbing company they work with that changed my water heater too. Good communication and John worked great with my difficult insurance company. Quick and efficient service. Never felt I was being scammed or pushed around by John. Will hire again in the future.

John and August were amazing. They were extremely responsive, very professional, and communicated…read morewith us through the entire process. Would highly recommend!

Outstanding company . Very efficient, thorough and…read moredefinitely easy to work with. They showed up on time and diagnosed the problem very quickly. They we definitely less expensive than the 4 other companies I reached out to . If you don't choose Superior Disaster you are foolish ..

These people were absolutely great to work with. Very friendly, well organized, honest, clear about…read morethe scope of work and the range of cost, delivered on everything they said they would do and more, easy to reach, extremely attentive, understanding. I could go on and on. Hope I never need them again but would hire them in a minute if needed. Would give them ten stars if allowed.

I had several techs come to my home due to the fact everyone their was about 100 gallons of water…read morein my basement. Within minutes Juan dropped a sub pump in and the water was gone. Jesus picked up his tools and began taking base boards to ensure no mold would grow on the back of it or the wall. Josh touch based with me about the problem and what procedures were needed to work with insurance. Sam and Andy took all my things out of my basement and added them to a pod so they were safe. Great guys and a Great time. If you question someones expertise, give these guys a call to verify! They are awesome.

From the owner: Homes all throughout Utah are ravished by disasters each and every year. Some of these disasters…read moreare from nature and others are man made and others are just random events, but the results are always devastating and usually heartbreaking. These disasters cost homeowners billions of dollars in damage throughout the country. Hail damage alone has cost the country more than a billion dollars in the last year. Luckily, you do not have to deal with these disasters by yourself. Whether mold, fire, or water, we stand ready to help with professional Utah disaster cleanup services. We will work with you to assess the damage, itemize materials, create a plan, and then execute that plan. The biggest mistake you can make is waiting when you should act immediately. We can help with just about any type of disaster cleanup or damage repair you can imagine. Below are just a couple of the services we offer.

Dangerous! Everything about our dealing with them has been dangerous, disastrous, deceitful and…read moreshady! Drive safely in SLC! AND it's come to my attention that they may be offering "benefits" for positive professional referrals. Though this is common practice for many businesses, if a professional recommends these guys highly, or at all, please consider their motivation.

We were totally ripped off. What they charged to suck up some water remove carpet padding and put…read moresome fans on the carpet to dry was ridiculous. Do all disaster cleanup companies gouge customers because they can?

Davis came early for our appt and he was super great! We did have a full office and worked around…read moreour work area!!! He spot cleaned areas at a last minute request and was super friendly! We had water damage and he got all the spots removed!!

Davis did a great job and made my carpet look new again! Great communication with scheduling as…read morewell.