John and August were amazing. They were extremely responsive, very professional, and communicated…read morewith us through the entire process. Would highly recommend!

John was great to deal with when my bathroom had to be brought down to the studs. They have a…read moregreat plumbing company they work with that changed my water heater too. Good communication and John worked great with my difficult insurance company. Quick and efficient service. Never felt I was being scammed or pushed around by John. Will hire again in the future.

I called and spoke with their office today. Very professional, and I got a lot of knowledge from…read morethem. They gave me a lot of information, and helped me with my insurance. They were able to get out to our property quick, and they helped get me back to normal. I felt better after talking to them over their competitors.

From the owner: SERVPRO of Bountiful has been operating for over 40 years. Everyone in the industry knows Josh…read moreGrimstead and his team are the reason SERVPRO of Bountiful is a leader in water, fire, and commercial restoration. Our offices are open 24hrs and are ready to clean up fire, water, or mold damaged properties at a moment's notice. We understand the local disasters in Bountiful and we know your insurance agents. We visit them monthly and even hold classes to help them keep up with new techniques and protocols in the disaster and restoration industry. Whether your home has suffered a fire or a flood we the #1 disaster cleanup company in Bountiful.

Thank you Justin at Hardwood Floorist for designing and installing our fabulous (and seriously…read moredurable) solid wood floor with inlays. You made it possible for us to have the artistic flooring we've always wanted at the same time that we foster rescue dogs. We recommend Hardwood Floorist to everyone!

From the owner: Hardwood Floorist believes every floor should be a work of art. Enjoy the simple beauty of a new or…read morerefinished traditional hardwood floor or express your style through custom design. For 20+ years, Hardwood Floorist, Justin has been crafting traditional and custom design floors and floor medallions. Hardwood Floorist is a Utah licensed Carpentry and Flooring Contractor. Hardwood Floorist provides free, in-home or on site, estimates.

I had a few concerns about having mold in my bathroom. I called Frank to see if he could come look…read moreat it. He asked me a few questions and told me what I could do to manage it. I'm sure it's a very common problem that I have with not enough ventilation in my bathroom. He even called me back to recommend a good caulk! It was like talking to my dad and him telling me what I should do! Such a cool dude! I appreciate you, Frank!

We had mold in an adjacent room which we had remediated but another company. This second room is a…read morecustom closet which we wanted checked by a really reputable company. Frank (the owner) inspected the area and came back with great news-we only had one spot of mold which he said could be left to dry. Total charge for the visit-free. I insisted on paying him otherwise he wouldn't have charged us anything. In this day and age that is a rarity.

I had some potential water damage in my guest bathroom. Holden and team came out Monday morning,…read moreassessed the situation free of charge and gave me options. I knew right away that they were honest and thorough. I gave them the job hoping they would not find mold. They not only shared the good news of no mold, but they went the extra mile and put new base boards, painted and caulked all around the floor for a very reasonable price! I highly recommend them for all your water restoration or mold abatement needs!

From the owner: Jasper Benson Restoration is a locally-owned and operated 24/7 emergency restoration company. We…read morespecialize in mitigation for any residential home damage caused by flood, water damage, or mold. We are passionate about arriving promptly and finishing the project as efficiently as possible to restore peace after disaster occurs. We are available to serve Utah County, Wasatch County, Juab County, Sanpete County, and Salt Lake County at any time of need!

Dangerous! Everything about our dealing with them has been dangerous, disastrous, deceitful and…read moreshady! Drive safely in SLC! AND it's come to my attention that they may be offering "benefits" for positive professional referrals. Though this is common practice for many businesses, if a professional recommends these guys highly, or at all, please consider their motivation.

Had a pipe burst inside my wall in my office. Initially they were good, they removed the portion of…read morethe wall that was necessary for the plumber to fix the piping. After that point is when they began getting sloppy, and consistently blaming it "on COVID" which initially I took their word for it. Braxten, project manager, told me that it would take 4-5 days. I was starting a new work from home job, and as it is a call center job I needed the project completed as soon as possible so I didn't keep my employer waiting, construction noises can't be going on during the call job. Braxten said he completely understood and his team would get the job done! Well, after they removed the carpet, they completely ghosted me for 2 months. When I contacted Braxten about it he would always give me a very wordy text about "how he's juggling tasks" but "my house was priority!" Eventually he sends a guy who trashes my AC unit outside my house with his truck (Braxten reimbursed me $100 for that) and then starts the restoration of my office. Meanwhile I keep getting bothered by my employer asking if I still want to do the job, and I'm having to keep telling my future employer yes and then updating my future employer with the info Braxten was telling me. Well the employee would stop by random times without notification prior or no scheduling a day to come by, just whenever he felt like stopping by my house. I don't blame the employee, I blame the management for being poor leaders, their employees only have a couple months of experience, due to paying their employees soo poorly which is the real reason they are having labor shortage issues ($11 a hour, way below industry market wage, nothing to do with COVID). Anyways I had a New York trip coming up now after 3 months of Disaster Doctors half assing a 4 day, one man job, an employer thats about to give up on me (not to mention all the pay I missed out by not working), and Braxten just telling good sales pitch lies to get me to not just switch over to another firm to do the job (I was going to switch to Five Star Bath Solutions because my friend said they were very professional with his home and wouldn't do anything like the half ass shit Braxten does). I go on my New York trip, come back and wait even more, about 3 weeks, before they send someone randomly without notice to start working on my home again. About month 5 comes around and Braxten is all excited about "wrapping up this project!" I told him I had to start the job or not have a job, and if he could send someone on the weekend when I'm not working. He says yes and that he'll have someone over Saturday afternoon! Well I text him Saturday afternoon, no one showed up. Braxten gets back to me Monday to tell me that the employee had a family issue (why this is my problem and why Disater Doctors didn't send someone else or at least let me know that no one was available to come on the weekend out of courtesy I'm not sure). I decided I wanted to just finish the office by myself at this point, its been 5 months and I was told 4-5 days. Well Braxten of course just randomly wants to "wrap up the project again!" So this time I told him don't bother. Well he gets super excited wanting me to pay the full price for the half assed job, so we negotiated over the time span of 2 weeks (not because of me, because he kept losing track of his emails). At one point I told him I wanted to talk through mail, he said he couldn't do that because his business doesn't own a printer. I mentioned seeking law advice, which I did, and basically it would not be worth my hassle to pursue it, even though I missed a lot of pay not working while Braxten was not caring about doing basic management tasks. Finally today he sends me a invoice with no details to work, and wants me to sign a document saying I am satisfied with the work Disater Doctors has performed! TLDR: Poor company, poor management, poor timing, they don't care about their customer outside of just a quick cash grab via Venmo. I'm posting pictures of how they left the job and my home for months on end and damage to my AC Unit, messages between me and Braxten. Do yourself a favor, and avoid this company like a plague.

We had a pipe burst unexpectedly downstairs in our home. I was able to get most of the water up…read morequickly, but I knew I had to hire professionals to make sure no mold was growing. These guys arrived promptly, the staff were intelligent, knowledgeable, and well presented. The cleanup took a few hours, and then they left San's to do the work for two additional days. I am extremely pleased with this company and recommend it.

Super nice guys, do a great job, communicate well, and very responsive…read more We had some damage to our hardwood floors that had just been refinished. A contractor brought some wet material into the house. They came immediately and solved the problem for us. Team of 3.

This guy's were fast to respond to our emergency! Quick to action wasting zero time saving our…read morehome! Very polite and caring professional attitudes during this very stressful morning. Late at night our dishwasher line blew. Flooding our kitchen, dining, living room, and destroying our basement! After receiving a call from our insurance company. They called us, and assured us that everything would be alright, and that they will handle everything. That wasn't no sales pitch.. it was truth!! Not only did they tackle the water damage, but they also help save our personal affects! A professional crew showed up, and went straight to work wasting no time. Thank you so much Service Masters... you help save our home that week! This company truly cares about the people the assist. Great communication, and following up with you even after their job was done. Again.. I can't thank you and that great crew enough!

We recently had our dishwasher leak & damage our kitchen. Service Master by Smith came out to…read moreremove all the wet. Garrett & Bryson removed the materials & I couldn't have been more pleased. Garrett was very informative every step of the way & explained the process in detail. They had to come a second day because of a need to test for asbestos & they were willing & able to work around my schedule. Jay followed up a few days later & was very kind & informative. I felt 100% confident in their work & would recommend them to my friends & family. They were clean and tidy!

We had them come out to remove stains from a room a pet peed in. Stains are still there. We text…read morethe technician and let him know it didn't work and he will not text us back. I'll happily change my review when we get a reply and the problem is resolved. Until then, I don't recommend this company.

They were wonderful and did a wonderful job!! Great service and as swamped & busy as they often are…read morethey work fast but efficiently to do a great job. We hired them twice this month and can say they really Value their customers! Great service and we're even willing to go above and beyond the service we requested. Absolute great company.

We had Roger do a radon remediation system at our house. He came out to give me a quote so I…read moreunderstood what the options were for where to put the system. The place where I thought it would go wouldn't work. It was nice to know exactly where it would go. He did a great job installing it and was friendly and professional. I highly recommend him!

I needed Radon Mitigation with a basement test score of 3.1. I searched online for a general…read morecontractor and found "The Property Medics" owner, Roger Empey. He came to my home within two days to do a detailed estimate. We carefully explored several options. He emailed his estimate to me three days later. I noticed that it was a professional estimate complete with drawings, written warranty, DOPL license number, and costs to install the mitigation system. I did my due diligence by checking with DOPL, BBB, and the State of Utah consumer protection agency. Roger and his company have a spotless record with no complaints. I set the date to install. Roger arrived on time and finished the project that day on time. He worked like a very knowledgeable pro in the basement, garage, attic and up on the roof. He cleaned up all of his work areas. Roger gave me a free Radon test kit which I mailed off a few days after the work was completed. The test came back with a Radon level of 1.1, the best you can get. Now, my wife and I feel a lot safer occupying our basement area. I could not be more pleased with the whole process. My best advice for anyone is to skip the two big companies in Utah who cannot come to your home for 50-60 days after you call them. One big company makes estimates over the phone with a somewhat pushy style. I hope Roger puts his company sign up in my yard to advertise his great work.