John and August were amazing. They were extremely responsive, very professional, and communicated…read morewith us through the entire process. Would highly recommend!

John was great to deal with when my bathroom had to be brought down to the studs. They have a…read moregreat plumbing company they work with that changed my water heater too. Good communication and John worked great with my difficult insurance company. Quick and efficient service. Never felt I was being scammed or pushed around by John. Will hire again in the future.

I called and spoke with their office today. Very professional, and I got a lot of knowledge from…read morethem. They gave me a lot of information, and helped me with my insurance. They were able to get out to our property quick, and they helped get me back to normal. I felt better after talking to them over their competitors.

From the owner: SERVPRO of Bountiful has been operating for over 40 years. Everyone in the industry knows Josh…read moreGrimstead and his team are the reason SERVPRO of Bountiful is a leader in water, fire, and commercial restoration. Our offices are open 24hrs and are ready to clean up fire, water, or mold damaged properties at a moment's notice. We understand the local disasters in Bountiful and we know your insurance agents. We visit them monthly and even hold classes to help them keep up with new techniques and protocols in the disaster and restoration industry. Whether your home has suffered a fire or a flood we the #1 disaster cleanup company in Bountiful.

I had a few concerns about having mold in my bathroom. I called Frank to see if he could come look…read moreat it. He asked me a few questions and told me what I could do to manage it. I'm sure it's a very common problem that I have with not enough ventilation in my bathroom. He even called me back to recommend a good caulk! It was like talking to my dad and him telling me what I should do! Such a cool dude! I appreciate you, Frank!

We had mold in an adjacent room which we had remediated but another company. This second room is a…read morecustom closet which we wanted checked by a really reputable company. Frank (the owner) inspected the area and came back with great news-we only had one spot of mold which he said could be left to dry. Total charge for the visit-free. I insisted on paying him otherwise he wouldn't have charged us anything. In this day and age that is a rarity.

I had some potential water damage in my guest bathroom. Holden and team came out Monday morning,…read moreassessed the situation free of charge and gave me options. I knew right away that they were honest and thorough. I gave them the job hoping they would not find mold. They not only shared the good news of no mold, but they went the extra mile and put new base boards, painted and caulked all around the floor for a very reasonable price! I highly recommend them for all your water restoration or mold abatement needs!

From the owner: Jasper Benson Restoration is a locally-owned and operated 24/7 emergency restoration company. We…read morespecialize in mitigation for any residential home damage caused by flood, water damage, or mold. We are passionate about arriving promptly and finishing the project as efficiently as possible to restore peace after disaster occurs. We are available to serve Utah County, Wasatch County, Juab County, Sanpete County, and Salt Lake County at any time of need!

Dangerous! Everything about our dealing with them has been dangerous, disastrous, deceitful and…read moreshady! Drive safely in SLC! AND it's come to my attention that they may be offering "benefits" for positive professional referrals. Though this is common practice for many businesses, if a professional recommends these guys highly, or at all, please consider their motivation.

We were totally ripped off. What they charged to suck up some water remove carpet padding and put…read moresome fans on the carpet to dry was ridiculous. Do all disaster cleanup companies gouge customers because they can?

We had a pipe burst unexpectedly downstairs in our home. I was able to get most of the water up…read morequickly, but I knew I had to hire professionals to make sure no mold was growing. These guys arrived promptly, the staff were intelligent, knowledgeable, and well presented. The cleanup took a few hours, and then they left San's to do the work for two additional days. I am extremely pleased with this company and recommend it.

It's hard to know whether or not to trust online reviews anymore, but with these guys I decided to…read moresee what all the glowing reviews were about. Turns out: they're about a truly great company, with cheerful, supportive technicians--and MAN their communication is *killer.* They were prompt by both phone and text, kept me up-to-date on when I could expect them to arrive, talked me through every single step of the process, and didn't talk to me any differently than they talked to my husband (which, unfortunately, is all too common with technicians, I've found). Our story: we had a puddle of water in our basement after a recent thunderstorm. Glenn and Ryan showed up within an hour, calmed our nerves, helped us inspect our home, cleaned up the mess, and left us with some fans to dry out the room. Their prices were reasonable, and they came back today to pack out the fans, exactly as they'd promised. In short: at every step of the process, they knocked it out of the park. All these glowing reviews you're reading? It's not a scam or some kind of marketing ploy. It's a reflection of a really exceptional company who is actually *enjoyable* to work with.

This guy's were fast to respond to our emergency! Quick to action wasting zero time saving our…read morehome! Very polite and caring professional attitudes during this very stressful morning. Late at night our dishwasher line blew. Flooding our kitchen, dining, living room, and destroying our basement! After receiving a call from our insurance company. They called us, and assured us that everything would be alright, and that they will handle everything. That wasn't no sales pitch.. it was truth!! Not only did they tackle the water damage, but they also help save our personal affects! A professional crew showed up, and went straight to work wasting no time. Thank you so much Service Masters... you help save our home that week! This company truly cares about the people the assist. Great communication, and following up with you even after their job was done. Again.. I can't thank you and that great crew enough!

We recently had our dishwasher leak & damage our kitchen. Service Master by Smith came out to…read moreremove all the wet. Garrett & Bryson removed the materials & I couldn't have been more pleased. Garrett was very informative every step of the way & explained the process in detail. They had to come a second day because of a need to test for asbestos & they were willing & able to work around my schedule. Jay followed up a few days later & was very kind & informative. I felt 100% confident in their work & would recommend them to my friends & family. They were clean and tidy!

We had them come out to remove stains from a room a pet peed in. Stains are still there. We text…read morethe technician and let him know it didn't work and he will not text us back. I'll happily change my review when we get a reply and the problem is resolved. Until then, I don't recommend this company.

They were wonderful and did a wonderful job!! Great service and as swamped & busy as they often are…read morethey work fast but efficiently to do a great job. We hired them twice this month and can say they really Value their customers! Great service and we're even willing to go above and beyond the service we requested. Absolute great company.