Working with On Call Roofers was good up until the project needed to be completed. Mike's team sprayed a sealant on my metal roof and failed to tape or tarp our windows/siding/deck/driveway. This was my experience: I asked Mike prior to the job being complete if he'd be cleaning this up. He assured me "they'd do a thorough cleanup". After the job was "done", no clean up happened and the sealant remained. I asked Mike to clean it up. He sent his crew and they only removed the sealant from the windows I specifically called out. He then immediately invoiced me, called me and texted me for final payment. In the email and phone, his wife told me they'd put a lien on my property if I didn't pay. It had been only 4 hrs since receiving the invoice and per our contact I had 30 days to pay plus 45 until they could begin the lien process. I let them know I wouldn't be paying until the job was cleaned up (per the contract). They continued to threaten a lien on my property and that my request was a "punch list" item. I had to give them 3 options: clean it up, I'd hire someone to clean it and take it off the invoice or we'd let a judge decide. They chose option 1 and it's much better but still have sealant everywhere. I added a few photos. read more

On Call Roofers - Roofing Near Me - Sandy, Utah

After "repair" roof leaks with every rain or snow and they won't fix it. I paid $6700 for a "band aid" that didn't last one day. Now we are heading to court. They won't warranty their work. Don't hire this man unless you have a great lawyer. They "fixed" the roof in 2 hours, making $500 an hour. Super crappy job. Painted the roof and the paint already peeling off and not sticking to the surface. Roof is now full of balloons made out of paint. TPO installation was also wild. To save material, no 4 inches overlap between layers, 0 inches. The TPO unglued a month after install. Under the TPO they made some deep burn marks which is how they actually damaged the surface under it and caused the leaking. After the original install they made 4 trips back all of these lasted 10 minutes repairs - completely ineffective. Roof is still leaking. It's hard to believe this is still a business - complete rip off. read more

It's a pass for me. I reached out via Yelp to set up an appointment. The csr responded and told me to text a guy Mike. I sent him some details and contact information and never heard anything back. I had some major repairs next year and some minor repairs needed done now. Funny story, my Christmas light install team was able to fix the small repair stuff now. I'll be looking for someone else to do the reroof next year. I don't have time to waste on non professionals. read more

Mike at On Call was great to work with. He sent me an estimate beforehand that was very reasonable and itemized everything that we had agreed upon. He showed up on the day he committed to and did a wonderful job. He even did a small repair I had asked him about at no extra charge. Highly recommended. read more

Received message back to contact mike via text. He asked for all my info and then asked "For new roof or repairs or other"? I said repair like I said in my Yelp bid with a lot of details and then there was silence ever since. read more

On Call Roofers did a great job, they came out the same day I called them with a leaking roof. They are very friendly and knowledgeable. The quote I received was a great price, and Mike did an excellent job explaining the repairs. I will recommend them to all my friends and family. read more

On Call Roofers did such a wonderful job. I had 2 listings that needed new roofs. Their pricing was good. They were professional and got the job done quickly. They use good quality materials and had a great warranty. They were careful with the tear off cleaned everything up after the job was complete. I will always use this roofing company. Jolynn Petrlich Equity Real Estate read more

I wish I could have written a better review. Mike is very personable and friendly, but when it came down to it, I was disappointed. The crew did fine when they patched our roof several months ago, but didn't clean up after themselves very well. I figured that wasn't the worst thing, and we needed new rain gutters so we hired On Call Roofers again. We paid $1,200+ to have new gutters installed. Before they left, I had to have them reseal one of the sections. A few days later I realized they had pulled our landscaping rocks to prop up some of the pieces, so it looked cheap. I was more disappointed when we still had leaks on several seams (which he assured me several times would not happen), and one of the connecting pieces was a different color, again, looking cheap and unprofessional. Mike came out to seal up the missed places and said they had spray painted the mismatched piece when they ran out of the right color. He acted as if I wouldn't notice. I made it clear to him that I wanted all the pieces to match and for them to redirect the water away from the house, because it was not working properly. (If someone pays $1,200 for something, it should look and function perfectly). He came back on a different day to actually do the repairs, and when I got back in town, I inspected the areas of concern. I was shocked to see that they had just switched the mismatch piece with a matching piece that was deeper in the corner of the yard. I couldn't believe it. It was just incredibly lazy and careless. I should have known better when the crew left cigarette butts in our garden and changed their clothes in our driveway... a serious lack of professionalism. Lastly, I have found yet another place where the seal wasn't done properly. I expect a professional to check and test their work before they leave a job, and if not, then they should definitely check any areas of possible concern on the second or even third visit, but the fact that it still leaks and we are out $1,200 is really frustrating. I don't know if it's Mike or his crew, but someone is taking shortcuts and being careless. read more

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Mike and his crew did an excellent and professional job on my mobile home roof repair. I would recommend them to anyone seeking roofing contractors. read more

I never sent a picture of my roof, At our old age that would be hard, I don't even recall talking to anyone. I have been here for all my appointments for all of my estimates. Yes, I did ask you if you had a guy named Edgar with Bear Creek Roofing as I was confused with the text you had sent, There is always a first time for everything. We are looking for everything my neighbor wants because my husband and myself do not know a lot about roofing.The bids for what he wants are about $4600.00 for both roofs. We do have another offer a little more but has not shown up for his complete essimate. I wiil be here at my door waiting for another bid Thursday morning at 10;00 AM. I do find it quite unusual for me to not of been at the door as I have been layed up in my living room till last Sunday, My appologies if I missed his appointment.I have had 4 estimates and they have had estimates cheaper and more. We also want quality work. Thank you for your feed back. read more

Quick response and very professional. They came by the same day I reached out to them, fixed the leak right then, and gave pointers on how to maintain the area. They also followed up later with a quote for a long-term fix. I definitely recommend them. read more

Prompt, professional and good value. I would recommend On Call Roofers to anyone based on my experience. I needed roof, gutter and aluminum soffit repair after a large tree fell on it. I brought On Call in after the previous roofer I hired failed repeatedly to communicate or complete my job. On Call arrived when promised, completed the repair in a timely and workmanlike manner and gave me a credit for the small amount of work that the other roofer had done. Thank you, On Call Roofers. I should have hired you first! read more