We had SnowBird Roofing come take care of our roof after a massive hail storm. The Crew this…read morecompany contracted out to do the work did a good job for the most part they did leave a bit of a mess in some areas (namely nails from the shingles on the roof). Initially we went with them because they had said that they would make working with the insurance company seamless and extremely easy. They said they would take care of everything. Oh how wrong that statement was. after 1 month of them doing the initial work John West the owner sent a letter to us saying that he had put a lien on our house for non-payment, he then continued to call, text and email my wife demanding that we pay him. come to find out at that time he had not even sent the invoice to our insurance company or supplied them with any photos of the completed work, so they could cut the depreciation check for us to pay him. It then took him another 5 months to finally give the insurance company the needed information for them to send the payment out. After he sent me several emails demanding to know why this was taking so long, I called my insurance company to find out that all of this. When I sent him an email and then later had a conversation with him on the phone pointing out that it had taken so long because he was not suppling them the needed information. He got very irrational, defensive and insistent that he was now the victim of me "Harassing & Bullying him" he then proceeded to threaten me with filing lawsuits against me with his lawyer. Through an email exchange lasting over several hours he would insist that I continued to owe him varying amounts of money(changing with every email). The only type of invoices he would provide me were with, were jpegs of crumbled up pieces of paper that were scribbled and highlighted on barely even able to be read, (not a PDF as is standard with every other business.) The amount of disrespect, frustration and unprofessionalism we experienced while dealing with John can not be overstated or fully comprehended in this review. Many of my neighbors used him and I have not talked with one of them that did not have a bad experience with dealing with him.

Roof is great, workmanship is garbage. I hoped not to write this review, but after being ghosted by…read morethis company for 2 weeks after daily phone calls, this is where I'm at. I hired Snowbird to replace my roof in 2023. In December 2024 we looked in the attic and noticed the roofing crew had replaced a damaged roof panel as requested in the contract, but had completely boarded over the vent for the bathroom fan. They left the vent hose laying on our attic insulation, which has been venting water condensation directly on our attic insulation. It wasn't worse because there happened to be a valley in the hose that held the water. We dumped over a gallon of accumulated condensation water out, that had been accumulating over a year! They also failed to replace a previously water-damaged roofing panel as requested when we hired them. That moldy damaged panel is still in place. Absolutely unacceptable.

I chose Shaw Roofing for installation of a new roof on my very old garage. Not only did they…read morereplace the roof but they replaced all the rotted soffits and fascia. I am thrilled with the results, for a fair price, and would definitely recommend them. Everyone I interacted with from Shaw Roofing were friendly and professional.

I selected Shaw Roofing because they had completed a roof for us several years ago. My recent…read moreexperience was nothing like the previous one. I am in a condominium connected by one wall to anther unit which was also getting a new roof. There were numerous problems from the beginning with coordination of products, timing of installation, etc. I would attribute them mainly to a lack of ongoing communication with the owner of Shaw Roofing, who seemed to want to blame all of this on me. His crew left some components of the job unfinished, when the owner could have easily contacted me by phone to determine how I wished to proceed. I have now contracted with someone I else I trust to complete the job. I paid the original down payment and final original estimate in full before being billed an additional 10% of the project cost for "unforeseen expenses." The original estimate was very high but I trusted them to do it professionally. I'm sure the roof itself is fine but it's the other things that I expected in order to be a satisfied customer. I am definitely not.

Great team and teamwork. Clean, fast, and a beautiful job in 2016 and still looking fabulous…read more One hint for you, though: make sure you write down your final color choice and keep it with your paperwork in case you later decide on an addition to your home or garage.

I just wanted to again express how pleased I am with Far West Roofing. We had a situation where…read moreblowing snow was coming into our attic and after water damage to our ceiling in a brand new house decided to call to get a second opinion. Doug was amazing, knowledgable, and honest! We opted to replace the turtle vents that were clearly not installed correctly or adequate for the weather in this area, even though the builder had a different opinion. Far West Roofing installed a ridge line vent system and we have had ZERO issues. Tonight with the worst wind and blowing snow than we have experienced we checked the attic - not a drop of water, not a snowflake. Thank you again for your knowledge and above all your honesty. I highly recommend Doug and Far West Roofing!

We got 4 bids total on redoing our roof. Three of them were in the same ballpark. Roofing Pups' bid…read morewas twice as much as any of the others, and the was for their "good" package. Their "better" and "best" went up in avaricious, mind-blowing steps.

The guys did a professional job on our siding. It looks great and they made sure everything was…read morethe done the way we wanted it. Jeff was very helpful and we enjoyed working with him. Thanks for doing a great job. They also have a good financing option.

Love these guys! Incredibly professional. Very knowledgeable about the industry. Took the time to…read moreunderstand what the needs were and provide a solution which was affordable and high quality. Went above and beyond to install the roof. Looked great when they were done. Would highly recommend them!

CRE did the roofing job in our condo association during a two-year period. The length of time is…read morenot their fault, so that is not the issue. Where the issue lies is in their follow-on response to warranty issues. Three units in our community have had shingles blow out, leaving holes in the roofing spaces. These issues were reported in August and the first week of September. Owners and Property Managers have made numerous calls for repairs, and Mike and his team tell story after story. They make promises about being out for repairs and telling the Property Managers that the repairs have been completed, but no work has been done. We are now approaching three months of lies and non-responsiveness. Take your business elsewhere, because you won't get facts, truth, or work done from these guys.

I wish that I had another house so I could use JD to put a roof on that one too! He was great,…read more working with my insurance company when others refused, answering my million questions and explained the process from beginning to end. JD even came to my work because I had some additional questions. 7 stars from me if it were possible

We did not go with this company but customer service was great for follow up with their estimateread more

Roof Dr was absolutely awesome, I can't praise them enough…read more They replace the back half of my roof (per insurance eligibility) in less than a day. The shingles were delivered to the roof, clean up was spot on and payment was sent electronically, so easy! Rob was so great to work with, no pressure just good service. This is my first time leaving a review for a company. This company deserves more than 5 stars. Thank you Roof Dr.

Shout out to Roof Doctor. They are amazing to work with - prompt, friendly, professional, and…read morethorough. After years of strong winds, the big storm back in June was the final straw for my roof. Lost too many shingles and had too many seals broken to have another "patching" done on my roof. Based on positive reviews posted by members of various local Facebook groups, I contacted Roof Doctor. Response from Chris Olsen of Roof Doctor was immediate. He came out to conduct an inspection of my roof within a day of me calling, I think he might have even come out the same day I called. Chris fully explained everything he found - and in terms a non-roofing person could understand. I provided Chris with the pertinent information about my insurance company. Chris handled EVERYTHING with my insurance company, keeping me informed throughout the entire process. During the few days Chris was out of town, he made sure there was another Roof Doctor representative available in case I had any questions. As one might expect, the insurance company needed more information from what was originally submitted and there were a few hoops that needed to be jumped through primarily due to Chris recommending a total roof replacement. I can't blame the insurance company as part of their job is to ensure repair costs are legitimate so they can keep their payout costs as low as possible. Keeping payout costs down helps the overall cost of insurance for all of their customers. Ever since moving my insurance over to AARP Hartford, I have been extremely pleased with the cost and service Hartford has provided. I started with better coverage for lower pricing on both my homeowner's and vehicle insurance than what I had with my previous insurance company. The damage to my roof needed to be repaired but the roof was still capable of protecting the house until all the paperwork could be completed and repairs made. None of these delays put my house in danger of having the roof leak. During his inspection, Chris specifically looked for any area that might leak and assured me that if we had another major windstorm before everything was approved, he would come out to inspect the roof and would secure a tarp over any problem areas. From experience, he knew that by recommending a complete roof replacement, it might take a bit longer to get the final insurance approval. Once my insurance gave their OK to proceed with the total roof replacement, Chris scheduled a crew to come out. The crew was prompt and friendly. They worked hard and completed a thorough clean up at the end of each day's work. Roof Doctor's goal was to ensure a quality repair for the lowest costs possible. Their final cost figures even came in lower than originally projected. If you need your roof repaired/replaced, you can't do any better than going with Roof Doctor.

Fortress Roofing did an absolutely wonderful job on my roof! I couldn't recommend them enough…read more I have a fairly large roof and it already had 2 layers of shingles. They removed them and installed in one day! Amazing! The crew were rock solid with installation and their clean up skills were top notch too. Their bid was $5000 below their lowest competitor. I have a beautiful roof with a fabulous warranty. With the recent rain I've slept great knowing my roof is solid and not leaking anymore!

From quote to completion our experience was outstanding. Jarred and Noah stayed in contact…read morethroughout the project to ensure we were aware of next steps, timeliness, and answered all questions professionally. I was extremely impressed with the crew. They worked so hard for two days and always had smiles. I could hear them singing and chatting with each other and you could tell they trusted each other and they were just so efficient. Thank You Fortress and ABC.​