We had SnowBird Roofing come take care of our roof after a massive hail storm. The Crew this company contracted out to do the work did a good job for the most part they did leave a bit of a mess in some areas (namely nails from the shingles on the roof). Initially we went with them because they had said that they would make working with the insurance company seamless and extremely easy. They said they would take care of everything. Oh how wrong that statement was. after 1 month of them doing the initial work John West the owner sent a letter to us saying that he had put a lien on our house for non-payment, he then continued to call, text and email my wife demanding that we pay him. come to find out at that time he had not even sent the invoice to our insurance company or supplied them with any photos of the completed work, so they could cut the depreciation check for us to pay him. It then took him another 5 months to finally give the insurance company the needed information for them to send the payment out. After he sent me several emails demanding to know why this was taking so long, I called my insurance company to find out that all of this. When I sent him an email and then later had a conversation with him on the phone pointing out that it had taken so long because he was not suppling them the needed information. He got very irrational, defensive and insistent that he was now the victim of me "Harassing & Bullying him" he then proceeded to threaten me with filing lawsuits against me with his lawyer. Through an email exchange lasting over several hours he would insist that I continued to owe him varying amounts of money(changing with every email). The only type of invoices he would provide me were with, were jpegs of crumbled up pieces of paper that were scribbled and highlighted on barely even able to be read, (not a PDF as is standard with every other business.) The amount of disrespect, frustration and unprofessionalism we experienced while dealing with John can not be overstated or fully comprehended in this review. Many of my neighbors used him and I have not talked with one of them that did not have a bad experience with dealing with him. read more

Roof is great, workmanship is garbage. I hoped not to write this review, but after being ghosted by this company for 2 weeks after daily phone calls, this is where I'm at. I hired Snowbird to replace my roof in 2023. In December 2024 we looked in the attic and noticed the roofing crew had replaced a damaged roof panel as requested in the contract, but had completely boarded over the vent for the bathroom fan. They left the vent hose laying on our attic insulation, which has been venting water condensation directly on our attic insulation. It wasn't worse because there happened to be a valley in the hose that held the water. We dumped over a gallon of accumulated condensation water out, that had been accumulating over a year! They also failed to replace a previously water-damaged roofing panel as requested when we hired them. That moldy damaged panel is still in place. Absolutely unacceptable. read more

The guys were professional and worked their butts off getting my roof done. They started so quickly. They cleaned up nicely. The crew made sure my driveway was nail free every evening. They still have my gutters to do. I am writing this review now because I am pleased so far. Can't wait for my gutters. The owner was super kind and helpful in making me feel comfortable with choosing them. I only have good things to say about this company. read more

Although it took some time working with the insurance company, when the roof was actually replaced, it took less than a day. I'm not getting on a ladder but the view from the street looks good--a professional job. I'd recommend Snowbird Roofing and Siding. read more

Snowbird Roofing And Siding - Roofing Near Me - Orem, Utah

Our house was built in 2000, so it was time to replace the roof. I requested quotes from a few different contractors, Snowbird roofing came back quickly and at a reasonable cost. John W. (owner) took my calls, answered my questions, and responded to my text messages quickly and thoroughly. Once we agreed to move forward, his crew showed up that same day and started clearing off the old roof shingles. From the time of "go" to when it was done it was ~3 days (we had them install new gutters as well). Snowbird Roofing did a great job of getting the job done, quickly, efficiently, and with good quality. We haven't had any bad weather yet, but I fully expect the quality to hold up. I would recommend Snowbird Roofing (and have to a couple of my neighbors and family). Thank you John and Snowbird Roofing! read more

John provided supreme service, great response on first call and updates of progress throughout the process, and available to talk to. The quote was very fair for the Roof replacement, the job was handled quickly and good quality. It is nice to have a job done with the honesty and integrity, a couple other contractors did not call us back and one had a very complicated contract that was very risky for a property owner. Thanks John read more

My experience with John west has been amazing. He is great to work with. When my daughter and I were replacing our roofs he was the only true roofer that gave a quote. The others were salesman. His crew was very professional and efficient and totally cleaned up afterwards. I called Mr west when I had problems thinking it was a roofing problem. He came out and installed new gutters. Again totally professional and efficient. I can't recommend him enough. It was great to work with a local company that cares about the client. I am an older woman and was treated with total respect. It is also good to know that he takes care of his customers now and in the future. read more

Roof was greatly damaged and leaking after record storm that hit the area and left trees everywhere. They dealt with the insurance and historic department to get required permits. Roof looked amazing and was finished in less than three days. read more

I could not recommend this company enough for new roofs or siding! I got both done from John and his crew and they were very timely and professional. They cleaned up after themselves and left my home looking better than it was! read more