I heard Natalia was the best in town so I called to schedule an appointment with her to get my wedding dress altered. My wedding is in September, so they said I could not come in until July "because bodies change," which was fine. However I thought it was a bit strange, because my friend is getting married the day before me, and they had her come in in May.
I also had to get my bridesmaid's dress for a friend's wedding altered in June, and when I went in, Natalia seemed very rushed and busy - which was also fine, I know she is in high demand... but then when I asked her to hem my dress a certain length, she argued with me and told me I shouldn't show my feet in pictures. I told her I didn't mind if my feet showed, because the other bridesmaids were wearing short dresses as well, but she insisted repeatedly that I did not want my feet showing. I told her I didn't want to trip on my dress, and asked her again for the length I wanted. She told me to call the bride and ask her, to which I responded I knew my friend very well, and that she just wanted me to be comfortable and wouldn't mind at all if my feet showed in pictures. She continued to argue with me and in the end, I exasperatedly said "whatever, do what you think is best." It wasn't a big enough deal for me to continue expending energy arguing with her.
When I came in to pick up that dress, I was on my lunch break from work, so I didn't have much time and had forgotten my shoes. I asked Natalia if it was ok that I didn't have my shoes, and she gave me an angry look and said "No!" I said I was sorry and I'd just stand on my tiptoes, and she just huffed and rolled her eyes.
I was quite eager to get out of there, her manner was extremely rude, and overall could have been much more pleasant if she was just a tad nicer and listened better. I found an alternate seamstress (Rosie Miranda) who was incredibly kind, charged me much less, listened to what I wanted, and fixed my wedding dress perfectly in less than a week. I called Natalia's and cancelled my bridal appointment for July and shared my feedback with the assistant who answered the phone. Her response to the feedback was "good luck."
I'm sure Natalia is great at what she does, but the fact that she wouldn't listen to what I wanted makes her a seamstress I will never go back to, in my book. read more