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    The Cleanery at West 11th

    3.1 (11 reviews)
    Closed 9:00 am - 5:00 pm
    Updated over 3 months ago

    Services - The Cleanery at West 11th

    Dry cleaning

    Stain treatment

    The Cleanery at West 11th Photos

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    2 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    4 years ago

    Absolutely beautiful job on my alterations!! I will continue to bring my business here. Super impressed.

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    7 years ago

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    4 years ago

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    18 years ago

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    8 years ago

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    17 years ago

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    7 years ago

    Love this place. Wayne was terrific and drapes turned out like new! This will be my only cleaner's.

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    The Cleanery at Valley River

    The Cleanery at Valley River

    (25 reviews)

    $$

    **UPDATE 7/11/21*** Sandra found the plastic cover to my…read morecomforter the next day and called me in to grab t. She definitely went above and beyond and I truly appreciate it. took this review from a 3 star to a 4!. Thank you so much Sandra! 7/10/21 Brought in my comforter in a plastic Ralph Lauren Bag - was quoted $25.00 for the comforter on my ticket to launder last week. When I came to pick it up I was charged $45.00 and they did not return the plastic Ralph Lauren bag. I complained and the price was reduced to $36.00 which now had to include two extra pillow covers I was told. $11.00 for pillow covers is pretty high for two pillow covers in my opinion and why was that not in the original quote when the contents of the comforter is clearly written on the bag and it's brand new? I asked for my bag back and (Sandra) couldn't find it and offered me a plain plastic one - (which I appreciated her looking for it, and offering me a sub, and also reducing the charge and being polite) but I explained that I wanted the one I dropped it off in, which I assumed would be returned to me. She said "most customers don't even bother with the bag"- which may be the case sometimes but I wanted to bother with it. I would imagine some folks want their bag back as they are good for storage. I appreciate the price reduction but was still not happy. It wasn't a horrible experience because the price was reduced and the lady helping me was polite but it still didn't feel like a great experience overall. I am disappointed. I should have been charged the price I was quoted. The comforter is not laundered softly and looks faded - it was brand new when I brought it in.

    Hands-down, the worst dry cleaner available likely in the state of Oregon…read more It starts from the beginning when I first walk up to be helped. Never is it quick. Someone yells,"someone will be right with you," yet no one is ever RIGHT with me. They are slow. Making me the customer, feel unimportant. Next, I've never experienced a dry cleaner who has such a hard time keeping my laundry together. They've lost numerous items of mine. It got so bad they had replace a few items. When this happens they acted like it was my fault. VERY UNPROFESSIONAL. In reality, I am not seeking them to replace the items, I want MY items back. They just don't seem to understand that. They do a very good job at making you feel like it's your fault and not theirs. And finally, I want to address the fact that when I get my clothes back from this dry cleaner, they stink. I know I'm not the only one to experience this. It got so bad that I had to switch dry cleaners. Obviously, I wasn't aware of all these things until I experience it myself. Overall, a terrible experience. They never have a legitimate manager available. And when you do ask for someone who has a brain on their head, you'll never find one. . I DO NOT RECOMMEND TAKING YOUR CLOTHES TO THIS DRY CLEANER. AND I CANNOT STRESS THAT ENOUGH. IT'S UNFORTUNATE. BUT ALL I CAN DO IS GIVE YOU MY HONEST OPINION BASED ON FIRST HAND EXPERIENCE. And because dry cleaning is becoming obsolete. They operate under the assumption that because they are one of the only dry cleaners left in this town - us as customers will be forced to give them business. Therefore, providing an awful experience.

    101 Drycleaners - Here is the receipt that she voided as she knew I would start a dispute with Visa. She tried to take these receipts.

    101 Drycleaners

    (8 reviews)

    I've been using this dry cleaner for years. Great service, fair prices for the coast, pleasant…read morewoman. We will continue to use 101 Dry cleaners

    DO NOT GO HERE!! Please do not go here. This lady tries…read morevery hard to rip people off. I knew that she was very expensive in the past and I went here only because my normal place in Salem was too far. I could not go there for just a couple quick thin sweaters. I normally make one trip there in the summer for everything. When I went in there two weeks ago, she told me that my very thin sweaters not thick sweaters would be around $8.35 a piece. I wrote that down on my receipt when I left so that I knew. I knew she was still expensive for these thin sweaters, but I was willing to pay at this one time. Unfortunately, when there's only one dry cleaners in the area they can do whatever they want. When I went back there this Wednesday, she tried to tell me that my price was $35.85. I was shocked!! I couldn't even believe that that's what I heard and I told her no that's not what you told me and I said look at my receipt. This is what you told me and I looked her in the eye. She continued to argue. She did not want to refund me. She kept arguing with me and then eventually said well I'll give you a $10 credit. How about that? And I said no I don't ever want to come back here again. After I told her I would report this to Visa and that I would dispute it because I knew this was wrong . She then refunded me and voided the sale and charged me the normal price. I have never had anyone try to do this. It is a smooth, gypsy move that I have never experienced. Telling someone, one price then doing a full switch and bait!! I'm imagining she does this to people all the time and catches them off guard. Most people are embarrassed and don't want to say anything. On top of this imagine paying almost $12 for a thin ladies sweater. I have all types of sweaters I have thin, medium and thick. This is about $7.50 in Salem, maybe closer to $8.00 in McMinville. Please do not go here find somewhere else there are other dry cleaners in McMinville and in Salem I drive in order not to be completely ripped off. I can still save money even with the gas. No wonder people can't pay rent, buy food or gas because the people like this.

    The Cleanery at West 11th - dryclean - Updated May 2026

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