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    Big Y Laundry Services

    3.5 (14 reviews)
    Closed 6:00 am - 9:00 pm

    Services - Big Y Laundry Services

    Clothing alterations

    Clothing mending and repair

    Dry cleaning

    1 More Service

    Carpet and upholstery stain treatment

    Big Y Laundry Services Photos

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    Ask the Community - Big Y Laundry Services

    What's the pricing on drop off for wash and fold? There's no info on their site...

    $1.25 per lb of laundry

    View All 2 Questions

    The Cleanery at Valley River

    The Cleanery at Valley River

    (25 reviews)

    $$

    **UPDATE 7/11/21*** Sandra found the plastic cover to my…read morecomforter the next day and called me in to grab t. She definitely went above and beyond and I truly appreciate it. took this review from a 3 star to a 4!. Thank you so much Sandra! 7/10/21 Brought in my comforter in a plastic Ralph Lauren Bag - was quoted $25.00 for the comforter on my ticket to launder last week. When I came to pick it up I was charged $45.00 and they did not return the plastic Ralph Lauren bag. I complained and the price was reduced to $36.00 which now had to include two extra pillow covers I was told. $11.00 for pillow covers is pretty high for two pillow covers in my opinion and why was that not in the original quote when the contents of the comforter is clearly written on the bag and it's brand new? I asked for my bag back and (Sandra) couldn't find it and offered me a plain plastic one - (which I appreciated her looking for it, and offering me a sub, and also reducing the charge and being polite) but I explained that I wanted the one I dropped it off in, which I assumed would be returned to me. She said "most customers don't even bother with the bag"- which may be the case sometimes but I wanted to bother with it. I would imagine some folks want their bag back as they are good for storage. I appreciate the price reduction but was still not happy. It wasn't a horrible experience because the price was reduced and the lady helping me was polite but it still didn't feel like a great experience overall. I am disappointed. I should have been charged the price I was quoted. The comforter is not laundered softly and looks faded - it was brand new when I brought it in.

    Hands-down, the worst dry cleaner available likely in the state of Oregon…read more It starts from the beginning when I first walk up to be helped. Never is it quick. Someone yells,"someone will be right with you," yet no one is ever RIGHT with me. They are slow. Making me the customer, feel unimportant. Next, I've never experienced a dry cleaner who has such a hard time keeping my laundry together. They've lost numerous items of mine. It got so bad they had replace a few items. When this happens they acted like it was my fault. VERY UNPROFESSIONAL. In reality, I am not seeking them to replace the items, I want MY items back. They just don't seem to understand that. They do a very good job at making you feel like it's your fault and not theirs. And finally, I want to address the fact that when I get my clothes back from this dry cleaner, they stink. I know I'm not the only one to experience this. It got so bad that I had to switch dry cleaners. Obviously, I wasn't aware of all these things until I experience it myself. Overall, a terrible experience. They never have a legitimate manager available. And when you do ask for someone who has a brain on their head, you'll never find one. . I DO NOT RECOMMEND TAKING YOUR CLOTHES TO THIS DRY CLEANER. AND I CANNOT STRESS THAT ENOUGH. IT'S UNFORTUNATE. BUT ALL I CAN DO IS GIVE YOU MY HONEST OPINION BASED ON FIRST HAND EXPERIENCE. And because dry cleaning is becoming obsolete. They operate under the assumption that because they are one of the only dry cleaners left in this town - us as customers will be forced to give them business. Therefore, providing an awful experience.

    The Cleanery at West 11th

    The Cleanery at West 11th

    (11 reviews)

    The absolute worst! I should've read the reviews. The reason they have a 4 star rating is from…read morereviews from 14 & 15 years ago! The true rating should be zero! I just picked up a jacket ($25) and they DIDN'T EVEN CLEAN IT! I had to sponge off some spots at the cuff. I had a feeling something wasn't right when the cuff zippers were the same as when I took it in. One was partially closed and the other was open. Don't waste your $ on this rip off biz.

    If you happen to check the Yelp on this before going take my advice and shop around and go…read moresomewhere else. I just moved to my neighborhood/ this State. Was trying to find a dry cleaners and found one on River Road local to my house. Come to find out that is a sister location to this location on 11th, but bear with me! This review is about this location on 11th. So anyways I went to the one on River Road attempting to get some alterations and get a couple pieces cleaned. The lady informed me they don't have the lady that does the alterations at that location and I would have to go to the location on 11th. Which I was already slightly familiar with because I went in to get some prices on getting 2 pullover windbreakers dry cleaned and they wanted $25 a piece to dry clean 2 pull over windbreakers. Which I did not get done there. But I figured I would give them another chance and eventually made my way to this location on 11th. I dropped off 2 pieces of clothing to be dry cleaned assuming it couldn't be that much but was given a ticket for my items priced at $20. 1 dress shirt, 1 pair of dress pants it cost me $20 to get them dry cleaned. $18.98 to be exact! The alterations I ened up decided against right away because they wanted to charge me $30 just to put patches on a pair of jeans and $15 to put a piece of elastic around a top piece of material not even in the seam or anything just one single strip of elastic stitched on a piece of fabric. AND..... It was going to take 1 month to get them back... So needless to say I will continue to look to fine a better price place with a quicker turnaround.

    Days Ease Diaper Service - Service includes pail and liner bag for each weeks dirty load

    Days Ease Diaper Service

    (5 reviews)

    My grandmother wanted me to have a diaper service when I told her that we would be using cloth…read morediapers and a friend of mine had recommended days ease to me a few months prior so we set up an account. This company is wonderful, they reached out to me when my babe was still too small and I hadn't started using the cloth system yet to check on us. They were very patient and understanding when it came to deciding when to start the service. They offered to change out sizes for me and brought a few of the next size available so I could see if they worked better. Prompt, weekly pick up and they provide you with a container. I've spoken with both the husband and wife and they are both so lovely. I definitely recommend this diaper service if you are thinking of using cloth diapers!!!

    This service is terrible. They told us that they would deliver our first diapers 2 weeks before my…read moredue date. They did not. We had to go down to their shop and ask to pick up the diapers on my due date. Then, they said that they would be picking up the diapers the following Wednesday after the baby was born. I notified them when the baby was born. They assured us that the diapers would be picked up between 8-10am. They did not pick up the diapers until we texted them that we were dissatisfied. They also have not refunded the $70 deposit we paid. All-in-all we mind as well have just laundered our own diapers. Way easier than dealing with this service.

    Big Y Laundry Services - laundromat - Updated May 2026

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