Just the best customer service you could ask for. I had neglected to mention that the cuffs on my…read morejacket were very soiled and they weren't turned up as I usually wear them and when I took it back they immediately took care of it and Shola, the owner told me he personally took care of it. A super personable guy. Great cleaners. Highly recommend.

Took my down comforter in to be cleaned and had a wonderful chat with Shola himself! What a great…read moreperson, I really enjoyed chatting with him, and he assured me that my comforter would be done in a couple of days. It was, and when I went in to pick it up, the employee who rang me up and handed me the comforter was pleasant. I was charged exactly what I was quoted, so no surprises. Don't be put off by the location or lack of ambience. They clean stuff, it's what they do.

I've been getting my laundry done through Lucky Ducky Laundry since I moved to Eugene and I LOVE…read moreTHEM. I recommend them to all my neighbor's and anyone that will listen. I'm disabled so having an affordable laundry service is genuinely a life saver. They are also really kind and fit the pickup and drop off around my schedule and don't mind when I'm symptomatic and need to delay it occasionally. The clothes always smell amazing and it's even easy to put away because they sort by clothing type. I do the weekly subscription and it's definitely the best value and I basically never do laundry and just use Lucky Ducky Laundry for all my daily laundry.

From the owner: Lane County's Premier Wash & Fold Laundry Service | Pickup & Delivery…read moreTired of laundry day? Discover the ultimate convenience with Lucky Ducky Laundry, Lane County's top-rated wash and fold laundry service! We offer reliable, high-quality laundry solutions with free pickup and delivery right to your door throughout Lane County, including Eugene, Springfield, and surrounding areas. Our professional team handles your clothes with care, using premium detergents and methods to ensure a fresh, perfectly folded finish every time. Reclaim your time and enjoy more of what Lane County has to offer. Whether you're a busy professional, a parent, or simply want to simplify your life, Lucky Ducky Laundry makes laundry effortless.

Taking great care of me and my barbershop over the last couple years. Very professional, great…read moreprices, and extremely efficient. Won't go anywhere else!

Hands-down, the worst dry cleaner available likely in the state of Oregon…read more It starts from the beginning when I first walk up to be helped. Never is it quick. Someone yells,"someone will be right with you," yet no one is ever RIGHT with me. They are slow. Making me the customer, feel unimportant. Next, I've never experienced a dry cleaner who has such a hard time keeping my laundry together. They've lost numerous items of mine. It got so bad they had replace a few items. When this happens they acted like it was my fault. VERY UNPROFESSIONAL. In reality, I am not seeking them to replace the items, I want MY items back. They just don't seem to understand that. They do a very good job at making you feel like it's your fault and not theirs. And finally, I want to address the fact that when I get my clothes back from this dry cleaner, they stink. I know I'm not the only one to experience this. It got so bad that I had to switch dry cleaners. Obviously, I wasn't aware of all these things until I experience it myself. Overall, a terrible experience. They never have a legitimate manager available. And when you do ask for someone who has a brain on their head, you'll never find one. . I DO NOT RECOMMEND TAKING YOUR CLOTHES TO THIS DRY CLEANER. AND I CANNOT STRESS THAT ENOUGH. IT'S UNFORTUNATE. BUT ALL I CAN DO IS GIVE YOU MY HONEST OPINION BASED ON FIRST HAND EXPERIENCE. And because dry cleaning is becoming obsolete. They operate under the assumption that because they are one of the only dry cleaners left in this town - us as customers will be forced to give them business. Therefore, providing an awful experience.

This is by far the best dry cleaners in town. Seriously, I am not trusting just anyone with my…read morepasties. Their prices are reasonable, ample parking since Shopko and Safeway both closed down, and they put clothes alphabetically, just assuming you'll lose your ticket. Pure genius I tell you! I got this 1950's petticoat at an antique store and not only did they only charge me $15 to dry clean it, they repaired a small area for free.

The absolute worst! I should've read the reviews. The reason they have a 4 star rating is from…read morereviews from 14 & 15 years ago! The true rating should be zero! I just picked up a jacket ($25) and they DIDN'T EVEN CLEAN IT! I had to sponge off some spots at the cuff. I had a feeling something wasn't right when the cuff zippers were the same as when I took it in. One was partially closed and the other was open. Don't waste your $ on this rip off biz.

It's nice to find a laundromat with a human being actually present who works there. I didn't use…read morethe full serve options, just went in to wash a sleeping bag. It was $11 to do a quick wash on washer C60, which seems pricey to me but it was a pretty huge machine. I put 4 quarters in the dryer and that got me 28 min but it was pretty much dry after 15 min. So the dryer seemed like a great deal. No public restroom, which is typical of laundromats, since our country despises people who are poor and struggling, as well as older, incontinent people. If you have time to kill, there are places to check out nearby like Coastal, Club Thrift and Harbor Freight.

I usually come here because the machines look clean, but today I had a very poor experience with…read morethe owner/manager. I used a large washer, but the machine never filled properly with water. The clothes were just tumbling around damp and dry, with the soap stuck to them.When I brought this to the attention of the manager, he was incredibly rude and sarcastic. He claimed it was a high-efficiency machine that doesn't use much water. When I pointed out the machine's own diagram showing the drum filling halfway with water, he dismissed it by saying, "That's just a picture." He refused to assist or offer a solution, and sarcastically suggested that if I wanted my clothes back immediately, I would have to deal with the water on the floor myself.Paying a high price to get treated with such a bad attitude and leave with unwashed clothes is unacceptable. There is also often pet hair left inside the washers. Save your money and go somewhere else where they respect paying customers.

I am so glad I found this place. They have absolutely SAVED my favorite articles of clothing from…read moreextinction. I love my vintage 60's and 70's pants collection (that everybody is jealous of), but so many of the seams were constantly coming undone, including the elastic around the waistband, that I couldn't wear them anymore. On top of that, I spilled grease on my new killer flamingo pink 60's flares the very first day I wore them! Polyester, wine and late night food do NOT mix! Lastly, I had two pairs of jeans that I had purchased used that were entirely worn out on the inside thigh to begin with, and by the time I wore them out there were actual holes in them that were a little too tacky even for me. But these jeans were t-shirt soft and 1 pair especially were my absolute favorites. To many it may have been obvious it was time to "put them down", but I just couldn't part with them. When I brought my mangled wardrobe that spanned decades of incredible fashion in for the first time, I was given really honest feedback and quoted super reasonable prices. The stain and the seams were doable, thank God, but the ability to fix the broken down fabric (read: there were gaping holes) on my favorite jeans had kind of a 50/50 success rating, as in "yes, we can do it but it usually doesn't last long and it's sometimes visible, the patch, therefore just as obvious ." I took the risk, unwilling to part with them, and am so glad I did: whomever does the patching is a freakin miracle worker. The work is not noticeable, and the reinforcement is so sturdy that I'll get many more wears out of these. I couldn't be happier. I have no idea how they did it, but it is obvious that a lot of pride is taken in their work. And if I was willing to assume the risks involved to save those jeans, someone put some extra care and magic into their work to make those pants suitable to be worn in public again. It may be a ratty old pair of jeans, but they are just awesome------the sentimental value is through the roof on these, and I cannot believe how amazing of a job they did. Just today I dropped off a favorite pair of light full-length jersey gauchos that were a MAJOR thrift-store score (I get stopped a lot in them) because again, SOMEone (I won't say WHO) spilled some kind of oil on them while sitting, then tried to get away with just washing them until their roommate asked them-----after coming home from being out and about all day, no less----if they wet their pants. Um, yeah. Not a good look. Not sure why I just assumed nobody would notice. So I tried to use SHOUT but some things are only fit for the pros...... I just dropped them off at Masters and cannot wait to pick them up. I already know that they will be back to their awesome selves, and am so glad to have such an awesome service (that I can afford, too), nearby to take care of me since apparently I need all the help I can get. Ultimately, I totally appreciate the honesty of this business, who clearly values the integrity of their work. Personally, I couldn't be happier with their service, their professionalism, their kindness, their prices, their genuine honesty----instead of saying "Yeah sure we can do that" and having the patchwork look like crap when I pick it up.........no, quite the opposite: I was told of the risks but still cannot believe how incredible of a job was done on my old mangled favorite jeans that only an owner can love. When I went in to thank them profusely, they were so appreciative and humble. I think it's so important to give compliments and praise when it's due, and they far exceeded my expectations. So thank you, Master Cleaners! I will never go anywhere else, and would encourage anybody to trust you with their valuables! P.S. I find their services to be inexpensive----and I am on a very limited budget---yet sometimes that really implies "cheap". I want to stress that the quality of their work and the kindness of the staff make them priceless, truly. So much so that if they weren't already on Yelp, I told them I was going to add them! And CLEARLY I'm lazy if I can't learn to sew, patch or even put a napkin over my freakin lap when I eat! :)

Really disappointed with this experience. I brought in a couch cushion cover, and when I picked it…read moreup, it was damaged--the velcro stuck to the fabric during cleaning leaving the cover visibly worn. They acknowledged the issue and said they'd make it right, possibly with a replacement, but it's been two weeks with no response despite me following up. Be wary of this place they have lost a customer.

Great place for quick turn around…read more Thank you for taking good care of us!! Great place for quick turn around.

100% worth the $7.50 it cost for them to save my favorite cashmere sweater. I brought it in with a…read morestain that was several months old from when I got my Carmex chapstick all over it. I wasn't sure if dry cleaning would work on such an old stain on such finicky material, but I picked it up three days later good as new for a reasonable price.

I have been there at least every two weeks for three years. It is clean, and doesn't cost as much…read moreas many coin-ops I've seen. They have a variety of clean, well-maintained machines, including two recently added huge ones for extra large items. Whenever I've had a coin hang up, or a machine not start (rare) either the owner or her assistant were right there to take care of it, no problem. Twice I have left clothes behind in the dryer by mistake. When I went back, they had saved them for me, in a separate bag, which they do for all the lost & found items! I've looked around Eugene & Springfield, & wouldn't go anywhere else.

Everything! They wash/dry and fold for $1.40 per pound which is really not that much more than…read moreplugging the machines yourself plus you don't have to stay there while you're doing it!! Or fold etc